Roofing contractor
Acres Roofing
1117 St-Germain Cres., Ottawa, ON K1C 2L7
- Google average
- 4.9
- Ratings counted
- 136
- One and two star
- 3 of 136(2.2%)
- Ontario median
- 2.9%
The first three are Google’s own figures for Acres Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 133 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 2% |
About typical — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Acres Roofing.
- 1 out of 5Simmone HollingsworthEdited 2 years ago
Just had my roof done by Brayden and his team from Acres Roofing. Can’t thank them enough for a beautiful roof as well as amazing friendly service! From the time he came to give me a quote (which was by far the most reasonable one), he’s been in constant communication every step of the project, start to finish. I’m thrilled by how much attention they paid to every detail including the clean up. I will be using them again for other projects. I highly recommend them! EDIT...My satisfaction with my roof was short lived. I woke up in the morning to a flood all over my laminate floors below my newly installed skylight. It had rained all night. I texted Brayden and he came over to check it out a few hours later. It was quickly determined after pouring buckets of water over the skylight that there was a significant leak. Brayden and his team fixed the leak and replaced the shingles around the skylight. He acknowledged the damage done to our floor from the leak and assured us that he would reach out to a friend he had at a company that does flooring and get back to us. I should've anticipated that he'd take no responsibility as he made a few comments implying that it was somehow our fault that our floor buckled because we hadn't cleaned the water up fast enough while we were sleeping. I reached out to Brayden twice after they left that day hoping that he would make things right, he didn't. To say that I'm disappointed is an understatement. The skylight not being installed properly is not the end of the world but the lack of responsibility for the damage that was done and implication that we allowed the water to pool on the floor is disgusting. This company has no integrity to treat customers this way and I do not recommend them. Choose your roofers carefully!
Reply from the business
Thank you for such kind words Simmone, looking forward to working with you again in the future!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- thorough inspection10
- quick response10
- photo and drone view of roof8
- new gutters8
- courteous crew8
- detailed costing3
- leak inspection2
- extra caulking2
- quick repair2
- free estimate2
Other reviews we hold
14 more of the 128 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Zeina Hachema week ago
Brayden and his crew went above and beyond expectations. The work was done efficiently. They left the property super clean, making sure that we were satisfied. Highly recommended, thank you so much!
- 5 out of 5lane johnston2 weeks ago
Called on Saturday about a repair needed to be done. By the next morning the work was being done at an affordable price. Easy experience all around!
Reply from the business
Thank you so much for the great review, Lane! We’re glad we could respond quickly and get your roof repaired the very next day. It was a pleasure helping you, and we’re happy to hear the whole process was easy and affordable. We really appreciate your support and are always here if you need us again. Thanks!
- 5 out of 5Matt Thibeau3 weeks ago
Brayden and his team from Acres Roofing are spectacular. I was looking to replace the roof on my property after a couple of years of neglect. From start to finish, the experience was very enjoyable. I was very impressed with how clean they left my property after they left as well. I would highly recommend them if you’re looking for a quality Roofer in Ottawa.
Reply from the business
Thank you so much for the thoughtful review, Matt! It was a pleasure replacing your roof, and we’re thrilled to hear you had such a positive experience from start to finish. We take a lot of pride in our workmanship, communication, and leaving every property as clean as we found it, so your comments truly mean a lot. Thank you for trusting Acres Roofing with your home and for sharing your before-and-after photos. We hope you enjoy your new roof for many years to come!
- 5 out of 5J Olsh3 weeks ago
Excellent! They showed up on time, completed a very clean and professional installation, and kept the job site tidy by cleaning up at the end of each day. Brayden was responsive throughout the project, answered all of our questions, and delivered excellent workmanship. Great pricing, outstanding value, and a company I would highly recommend to anyone looking for a reliable roofing contractor. Thanks again for a job well done!
Reply from the business
Thank you so much for the wonderful review! It was a pleasure working with you. We’re really glad you were happy with the workmanship, communication, and how clean we kept the job site throughout the project. Your recommendation means a great deal to our team, and we truly appreciate you trusting Acres Roofing with your home. Thank you again, and we hope you enjoy your new roof for many years to come!
- 5 out of 5Joey Va month ago
Wanted to give a big thanks to Brayden for helping fix our roof flashing that was damaged from the Canada day storm. Brayden replied immediately to my message and came over to fix the problem next morning. Where we were most impressed was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the wonderful review, Joey! It was a pleasure helping repair your roof flashing after the Canada Day storm. We’re glad we could respond quickly and get everything taken care of for you. Your kind words about our service and professionalism mean a lot, and we truly appreciate your trust in Acres Roofing. Hopefully your roof stays trouble-free for years to come, but if you ever need us, we’ll be here to help. Thanks again!
- 5 out of 5Rock Busha month ago
We were very satisfied with Acres Roofing. Brayden did a fantastic job cleaning out our gutters. I've never seen them so clean! He even cleaned up the mess the last roofers left behind. He also did a thorough investigation of the caulking …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your wonderful review! It was a pleasure helping you with your gutter cleaning and roof inspection. We’re thrilled to hear you were happy with the results and appreciated the attention to detail. Thank you for trusting Acres Roofing, and we look forward to seeing you again this fall for your next roof inspection and gutter cleaning!
- 5 out of 5Dan BarwickEdited a month ago
As soon as we met Brayden we knew we were going to hire his company for the roof replacement at our house. When Brayden arrived he did so in a fully branded looking very presentable and professional. Within ten minutes of meeting him he was up on the roof inspecting shingles and flashing. When he came back down he went through everything with us. What they could find while the works are taking place and any costs that might arise from it. He provided us with brochures for the shingles and went through the warranty for the GAF products he uses. He also reassured us that the team he works with are not subcontracted and are employed directly by Acres. We had another couple of companies come to quote us for works and they didn’t even go on the roof. The day before the works were to take place a dumpster on wheels arrived. Acres use these to protect your driveway. The next day Brayden and his crew were there early and got started on the works. It took two days for a full replacement and updating to the flashing. Communication from Brayden and his team was top notch. The new roof looks great and we are more than happy with the results. They take great care to ensure that everything is done correctly and the clean up was excellent and the supplying of drone photos is great. We also had gutter guards installed and took the time to inspect all the gutters on the house even tightening up some points that would assist with water flow. Collection of the dumpster took place the next day we had gone out and returned when the collection was taking place. The driver had pulled out of our driveway and went back to inspect there were no nails present another nice touch. Brayden and his team even assisted us with a delivery making sure the work area was clear and allowed easy access to our house. I’d like to thank Brayden and his team of, Damien, Nathanyel and Jayden for doing such great job with minimal disruption, I had a neighbour say he was impressed with the speed the gu
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to write such a thoughtful review, Dan. It truly means a lot to us. It was a pleasure working with you, and we’re so glad you felt informed and comfortable throughout the entire process. We believe every homeowner deserves a thorough inspection, honest advice, and clear communication from start to finish, so it’s great to hear that stood out to you. Thank you for trusting Acres Roofing with your roof replacement. We hope you enjoy your new roof for many years to come, and if you ever need anything, we’re just a phone call away!
- 5 out of 5A Ca month ago
Professional response and quality work. I will use them again without hesitation.
Reply from the business
Thank you for your kind review! We truly appreciate you choosing Acres Roofing. We’re glad you were happy with our quality of work and professional service. Your recommendation means a lot to us, and we look forward to helping you with any future roofing needs. Thanks again for your support!
- 5 out of 5Sonya Ia month ago
Thank you so much for Brayden and his company for working on my mom’s roof. A few of the shingles fell during the heavy rain. You guys fixed it perfectly! You guys are reliable, trustworthy, and so efficient. Thank you for your honesty and great craftsmanship. Would recommend!
Reply from the business
Thank you so much, Sonya! It was our pleasure helping your mom with her roof. We’re so glad we could get everything repaired quickly and give you peace of mind after the heavy rain. Your kind words about our honesty, reliability, and workmanship mean a lot to us. Thanks again for taking the time to leave such a thoughtful review—we really appreciate it!
- 5 out of 5Jeff Webstera month ago
We hired Brayden from Acres Roofing to do some roof maintenance and he did a great job. He was reasonably priced and I would certainly use him again.
Reply from the business
Thank you for your kind review, Jeff! We truly appreciate you choosing Acres Roofing for your roof maintenance. It was a pleasure working with you, and we’re glad you were happy with both the quality of our work and our pricing. Your recommendation means a great deal to us, and we look forward to helping you with any future roofing needs. Thanks again for your support!
- 5 out of 5Jessica Thomsona month ago
Braydon is courteous, and professional. He did an excellent job in preventing birds and other wildlife from getting in to my dryer exhaust fan. Would highly recommend.
Reply from the business
Thank you so much for your kind review, Jessica! It was a pleasure helping protect your home by keeping birds and wildlife out of your dryer exhaust vent. We truly appreciate your trust in Acres Roofing and are grateful for your recommendation. If you ever need roofing repairs, a roof replacement, or another inspection in the future, we’re always here to help. Thanks again!
- 5 out of 5Moe Cheikha month ago
THIS MAN CARES! Brayden came out to inspect an ongoing leak on my roof. He not only located and fixed the leak, but went above and beyond to fix other small issues while he was up there and didn't even expect anything from me. Very fair price. He was quick, thorough, kind, and documented everything showing me the before and after picture. I won't go to anyone else for anything roof related. Overall a great experience leaving the customer happy! Thank you Brayden.
Reply from the business
Thank you so much Moe for taking the time to share your experience! It was a pleasure helping you get your roof leak resolved. At Acres Roofing, we always believe in treating every home like it’s our own and making sure the small details are taken care of while we’re there. I truly appreciate your kind words and your trust in us. If you ever need anything in the future, please don’t hesitate to reach out! Thanks again, Brayden
- 5 out of 5Manpreet T.a month ago
We had our roof replaced by Acres Roofing (Brayden) and they did a fantastic job! They were extremely friendly throughout the whole process and were very thorough with their work, carefully and diligently cleaning up after it was done. They even provided drone shots afterwards to show us how it turned out!
Reply from the business
Thank you so much for your kind words, Manpreet! It was truly a pleasure working with you on your roof replacement. We really appreciate you taking the time to share your experience. We’re glad you were happy with the workmanship, clean-up, and the drone photos. Thank you again for trusting Acres Roofing with your home, and if you ever need anything in the future, don’t hesitate to reach out. We truly appreciate your support!
- 5 out of 5Jennifer Richardsa month ago
Acres Roofing came to inspect my gutters and cleared them of accumulated debris, they were efficient, honest and very pleasant to do business with, and the price was right as well, thank you! If and when I need roofing work I will definitely give them a call.
Reply from the business
Thank you so much for your wonderful review, Jennifer! It was a pleasure helping with your gutter cleaning and roof inspection. We’re delighted to hear you were happy with our service, honesty, and attention to detail. We truly appreciate your trust in Acres Roofing and look forward to helping you with any future roofing needs. Thank you again for your support!
The latest post from this business
Posted by Acres Roofing to their own Google profile 5 days ago. Their words, not ours.
Another homeowner in Orléans upgraded their roof with Acres Roofing. This before-and-after transformation features a professionally installed roofing system built to protect the home for years to come. If you’re noticing worn, curling, or aging shingles, now is a great time to schedule a free roof inspection. 📞 (343) 998-2590Jul 31, 2026
What Acres Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…FULLY INSURED & WSIB COMPLIANT • GAF FACTORY…”
Warranty offered
“…for the shingles and went through the warranty for the GAF products he uses. He also…”
Free estimates
“…Maintenance About Us Contact Us Get A Free Estimate Get a FREE Estimate Our Customers…”
Family owned
“…Company in Ottawa Acres Roofing is the family-owned roofing company your neighbours…”
Other roofers in Ottawa
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Rainbow Roofing & Renovationsshingle samples, warranty, new roof4.8376 ratings3.5% one and two star(613) 599-0010 | 4.8 | 376 | 3.5%13 of 376 | (613) 599-0010 |
| Roofmaster Ottawa Inc.courteous staff, skylight replacement, shingle replacement4.7327 ratings6.7% one and two star(613) 521-0088 | 4.7 | 327 | 6.7%22 of 327 | (613) 521-0088 |
| Wolfenburg Roofingflat roof replacement, polite crew, smooth process4.9280 ratings2.9% one and two star(613) 800-9058 | 4.9 | 280 | 2.9%8 of 280 | (613) 800-9058 |
| Vanity Roofing Ottawawater leaks, courteous staff, shingle repair4.8270 ratings4.4% one and two star(613) 851-4448 | 4.8 | 270 | 4.4%12 of 270 | (613) 851-4448 |
| Remember Me Roofingcompetitive pricing, eavestrough replacement, efficient crew4.8258 ratings5.4% one and two star(613) 854-7663 | 4.8 | 258 | 5.4%14 of 258 | (613) 854-7663 |
| Bart's Rooftopsroof replacement, pleasant staff, shingle replacement5.0244 ratings0% one and two star(613) 290-6349 | 5.0 | 244 | 0%0 of 244 | (613) 290-6349 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 136 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 136, of which 128 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.