AC INC. Roofing | Denver's Trusted Roof Experts

The only one or two-star review we hold for AC INC. Roofing | Denver's Trusted Roof Experts.

• 1 out of 5Joseph Smitha year ago

  AC Inc. Roofing left the job incomplete so any stars are me being generous. Damage in the pics attached They were contracted to repair a leaky skylight for $850. When they eventually arrived (after initially missing the schedule we set) I was told a “proper” fix was going to cost $1955. This was a significant difference so I asked them to estimate the same work on all four of my skylights. I was told $3744. OK, clearly some price gouging when you can do them for $936 each but you want $1955 for one. That said, I accepted the new price for all four without fighting and decided to hold them to quality. The repair tech hammered hard on my roof for 4 days. Naturally, this knocked the interior drywall around the skylight onto our furniture which I cleaned every day. Not a small mess by any stretch but I didn’t complain. When the exterior work was finished I naturally expected them to fix the new damage they caused. I was told this was out of scope. For anyone who has PM experience this is laughable. The scope didn’t exist when we made the contract so it would have never been included. It’s an issue they caused. When explained this, they agreed and brought in someone to drywall and texture. Great. This painful but Im happy if it’s being fixed. To everyone’s surprise the interior tech told us he wouldn’t paint. I have the matching paint so this is seriously a small step to finish the repair. At that point, the owner Nick Bennett attempted to gaslight me with accusations and straight up lies. This is where they lost my business and my respect. I paid the invoice in full and will never, ever work with them again. You will regret it too. Stay away

  Reply from the business

  Joseph, We initially supplied a bid to you for one skylight based upon the photos shared within your thumbtack request. After our in person consultation, it was found that all four of your skylight flashing were rusted and thus, we made an updated recommendation -with a good, better, best option. You made a decision on the options we provided and we set an appointment. We had to reschedule your appointment from the original date of repair by two days due to weather delays and a death in the family of our repair technician who provided the labor for your job. It is at this moment you suggested compensation be made for rescheduling. When working with skylights, especially after poor installation, years of condensation, and leaking issues - we never can know what correcting or replacing the units will do to the interior. On your units specifically, the interior drywall was installed with taping over your skylight unit. Once that was lifted it lifted that tape as well. Again, as a roofing company, we can never be sure how the interior drywall is installed. As a roofing and exterior company, Interior collateral and finishing is never part of our scope of work (and was not on the estimate signed). However when you brought this damage to our attention 5 days after the repair was complete and you had not paid your invoice, we did send a drywall specialist to repair all interior drywall at no cost to you. After two attempts to schedule and another week without pay. Our drywall specialist waited over 30 minutes at the scheduled appointment time to be let in. Yes, a drywall specialist is not a painter. We did not only do an incredible job on the exterior of your home, we also did an incredible job on the interior which again, is not something we typically do. At every attempt to part ways, you asked for more work to be performed. We provided as much as possible to give you an outstanding experience including offering a discount for you to hire a handyman to assist you in pa

• insurance claim assistance51
• roof replacement51
• gutter replacement12
• hail damage repair10
• responsive staff7
• easy process7
• informative staff4
• garage door replacement3
• leak inspection2
• free quote2

14 more of the 171 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Maria Dower2 weeks ago

  AC Inc. was the best roofing company to work with! When my insurance wouldn’t approve the claim, AC advocated on my behalf until they approved a full roof replacement. The roof is perfect. I highly recommend AC Inc. for all your roofing needs.

  Reply from the business

  Maria, Thank you so much for your kind words and recommendation! We're honored to have had the opportunity to help you through the roofing process. Our team is committed to providing homeowners with thorough inspections, clear documentation, and the information they need throughout the restoration process. We're thrilled to hear you're happy with your new roof and your experience with AC INC Roofing. Thank you again for your trust—we truly appreciate your support!

• 5 out of 5Veronica Russella month ago

  Ricky was the absolute best! Our home was impacted by a hail storm and unfortunately our insurance company was less than cooperative when we made a claim. Ricky was an amazing resource of information and help during a long and complicated process. We were so happy with his customer service, knowledge, and communication. Our home is finally repaired and looking better than ever! Hopefully we won’t have another storm anytime soon but if we do, without a doubt we’ll reach out to Ricky/AC Inc.

  Reply from the business

  Veronica, Thank you so much for your thoughtful review! We’re grateful you trusted AC INC Roofing during what can often be a frustrating and complicated restoration process. Ricky takes great pride in providing clear communication, honest guidance, and exceptional customer service, so we're thrilled to hear he was such a valuable resource for your family. Most importantly, we're glad your home is repaired and looking better than ever. We truly appreciate your support and recommendation. While we hope you don't experience another hail storm anytime soon, please know we're always here if you need us.

• 5 out of 5Jesse Fistera month ago

  AC Inc. provided a fast, efficient repair for our roof and a free, timely inspection. Thank you for your service, Daniel!

  Reply from the business

  Jesse, Thank you for taking the time to leave us a review! We're glad to hear you had a positive experience with both your roof repair and inspection. Daniel is committed to providing timely service, clear communication, and quality workmanship, and we're happy he was able to assist you. We truly appreciate your trust in AC INC Roofing and thank you for the opportunity to help protect your home.

• 5 out of 5Luke Pajaka month ago

  AC Inc was quick, responsive, professional and very reasonably priced. I had some leftover concrete tiles from a previous repair and they took a little off the cost of my repair. I called for an estimate on a Wednesday, and by the next Tuesday my roof was squared away. I got pictures and explanations throughout the process and didn't feel like I was being taken advantage of.

  Reply from the business

  Luke, Thank you for the wonderful review! We're glad our team was able to provide a quick, professional repair experience and make use of the materials you already had available. We believe homeowners deserve clear communication, honest recommendations, and transparency throughout the process, so we're especially pleased to hear you felt informed and never pressured. Thank you for trusting AC INC Roofing with your home, and we appreciate the opportunity to help.

• 5 out of 5Lucy Hartmana month ago

  Due to hail damage, we needed a new roof and garage door this year. AC INC was just fantastic. They negotiated fairly with our insurance company on our behalf, going beyond our expectations. And they did what they said they would, when they said they would, fair price, no hassle. And best of all, we couldn’t have had a better project consultant in Daniel Rozenwaser! He kept us advised at all stages, checked and insisted that everything was done correctly, was super helpful through this whole project. Last insurance covered item was finished today, our new garage door, and we are happy with the job. All that’s left is painting the door, Daniel is arranging that for us.

  Reply from the business

  Lucy, Thank you for your kind words and for trusting AC INC Roofing with your home. We're thrilled to hear you had a positive experience throughout your project and that you're happy with the finished result. Providing clear communication, quality workmanship, and a smooth process is what we strive for every day. We'll be sure to share your compliments with Daniel. He takes great pride in serving homeowners and ensuring every detail is handled properly. Thank you again for choosing our family-owned team. It was an honor to help protect your home, and we're grateful for the opportunity to serve you.

• 5 out of 5Stephanie Okeefe2 months ago

  AC INC. Roofing was one of the best contractor experiences we have had since being in this home. Not only did they help with the hail damage, but they worked with the insurance company to make sure that proper repairs were covered on the claim. Thank you very much.

  Reply from the business

  Stephanie, Thank you for the kind words and for trusting AC INC Roofing with your home. We’re honored to hear that your experience stood out as one of the best contractor experiences you've had. Our goal is always to provide thorough inspections, clear communication, and proper documentation so homeowners have the information they need to make confident decisions. We're glad we could help ensure the necessary repairs were identified and properly addressed throughout the process. We truly appreciate your support and the opportunity to serve you. Thank you again for your review!

• 5 out of 5Charlie Sievers3 months ago

  AC Inc Roofing was fantastic at every step of my roof replacement journey. Casey initially helped me file a claim with my insurance and fought tirelessly to get it approved, coming by the house three or four times throughout the process. While the claim was ultimately unsuccessful and I ended up paying out of pocket, I truly appreciated the effort and dedication Casey brought to the table. The installation itself was quick and professional, and the finished roof looks amazing. AC Inc Roofing did an excellent job communicating clearly and setting expectations from the start. All in all, I couldn't have asked for a better experience.

  Reply from the business

  Charlie, Thank you so much for taking the time to share your experience. We truly appreciate the opportunity to work with you. Casey takes a lot of pride in making sure homeowners have the information and documentation they need to make confident decisions, so we’re glad that came through throughout your process. While outcomes can vary, our goal is always to provide clear guidance and thorough support every step of the way. We’re happy to hear the installation met your expectations and that you’re loving the finished roof. It was a pleasure working with you, and we’re always here if you need anything down the road.

• 5 out of 5Kacey Wherley4 months ago

  Really glad we found AC roofing, they helped with some shingle repairs and let us know of other issues from previous homeowners since we just bought our house. Very educational and helpful! The process of scheduling and paying was very easy, which I appreciate.

  Reply from the business

  Kacey, Thank you so much for your kind words! We’re glad we could help with your shingle repairs and provide some insight into other items on the home—especially after a recent purchase. Our goal is always to be educational and transparent so you can make the best decisions moving forward. We’re also happy to hear the scheduling and payment process was smooth. We truly appreciate your trust and are here whenever you need us!

• 5 out of 5Patricia Dwyer4 months ago

  AC INC. Roofing replaced a leaky roof for me. They were communicative throughout the whole process. The work team was clean and efficient. I would definitely use this company again.

  Reply from the business

  Patricia, Thank you for the great review! We’re so glad we could help resolve the leak and that you had a positive experience with our team. Communication, cleanliness, and efficiency are all things we take pride in, so it means a lot to hear that reflected in your project. We truly appreciate your trust in us!

• 5 out of 5Holly Dries5 months ago

  We are extremely happy with the whole process from beginning to end for our roof repair. AC Inc was quick to get me an estimate, was then scheduled that same week and the job was completed in a few hours. Very honest and fair pricing, great communication! I am so happy to have had AC Inc. referred to me by a family member in the industry who lives in another state. I had another roofer who we have used before give me a bid claiming we had triple the amount of tiles needing replaces at triple the price. So happy to have found Nick and his team. Will definitely be who we use going forward.

  Reply from the business

  Holly, Thank you for such a thoughtful review and for trusting our team with your tile roof repair. One of our core goals at AC INC Roofing is to provide clear communication and honest recommendations so homeowners can feel confident in the work being performed on their home. We’re glad we were able to quickly assess the issue and get the repair completed for you. Referrals — especially from others in the industry — mean a great deal to us! Thank you again for choosing AC INC Roofing. We’re always here if you need anything in the future.

• 5 out of 5Drew C5 months ago

  Quite possibly, the most incredibly helpful company ever. From insurance dispute to wonderfully executed job. Massive roof replacement completed in 3 days. Excellent crews who did a fantastic job cleaning up afterwards. Couldn't be happier.

  Reply from the business

  Drew, Thank you so much for the kind words and for taking the time to share your experience. Helping homeowners navigate the insurance process can sometimes be the most stressful part of a roofing project, so we’re very glad we could assist and make the process smoother for you. Our team works hard to complete projects efficiently while still maintaining the quality and attention to detail your home deserves. We’ll be sure to pass along your compliments to our crew as well — they take a lot of pride in their workmanship and making sure the property is left clean when the job is finished. Thank you again for trusting AC INC Roofing with your roof replacement! We truly appreciate the opportunity to serve you.

• 5 out of 5Bruce Erley6 months ago

  Great team who correctly evaluated my leak and came up with the needed repairs.

  Reply from the business

  Bruce, Thank you for taking the time to leave a review! We’re glad our team was able to accurately evaluate the issue and provide the right repair solution for you. We appreciate your trust and are always here if you need anything in the future.

• 5 out of 5Amy Levy6 months ago

  We hired AC roof to take our old air conditioner off our roof and make necessary repairs roof repairs thereafter. When they finished the job, they cleaned up everything and showed us pictures of the work that they did on our roof. They did a very professional job!

  Reply from the business

  Amy, Thank you so much for taking the time to leave us a wonderful review! We are delighted to hear that you had a very professional experience with our team for your roof repair. Please don't hesitate to reach out if we can assist you again in the future.

• 5 out of 5Tom Arany8 months ago

  Daniel was prompt and helpful. Highly recommended. Thank you.

  Reply from the business

  Tom, Thank you for your kind words! We're thrilled to hear that Daniel provided prompt and helpful service. Your recommendation means a lot to us. Thanks again, and we’re here anytime you need!

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