Roofing contractor
A1 Roofing Solutions
2450 W Broadway Rd Unit 108, Mesa, AZ 85202
- Google average
- 4.8
- Ratings counted
- 182
- One and two star
- 11 of 182(6.0%)
- Arizona median
- 2.3%
The first three are Google’s own figures for A1 Roofing Solutions, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arizona roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 168 | 92% | |
|---|---|---|---|
| 4 | 3 | 2% | |
| 3 | 0 | 0% | |
| 2 | 2 | 1% | |
| 1 | 9 | 5% |
Higher than most — the typical roofer in Arizona sits at 2.3%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for A1 Roofing Solutions, most recent first.
- 2 out of 5Will PattonEdited 11 hours ago
Rafael and Robby were Very detailed and addressed all questions and concerns. Made buying the roof comfortable! Then the work got done. I was told the front facia would be fixed n they put 15ft in my contract and did not do the front. The reviewed the roof and said patio roof was fine then I see it peeling. When I addressed it with them they said not in my contract so they won't do it. Who gets there roof done to have these issues. I should not have to tell them what a good roof jobs is when they keep saying they been in business for 10yrs. Who wants the roof to look like the pictures I show. Good sale?/ bad work !
Reply from the business
We truly appreciate your review! It means a lot to know Rafael and Robbie helped make your roofing experience a positive one. Thank you for choosing A1 Roofing Solutions!
- 1 out of 5Bridgit Danner, LAc, FDNPa month ago
After offering a free inspection, they were incredibly rude and inappropriate when I said I wasn't making a decision in the moment.
- 1 out of 5ken maherEdited 5 months ago
Contract signed and $9,936.50 deposit paid on 3/12/25. Was told work would be done in a few weeks. Nothing was done and A1 was contacted in June for status. By phone was told that work would be scheduled and someone would call me. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Gregg S (and more)Edited a year ago
DO NOT CALL THESE GUYS FIND ANYONE ELSE!!!!!!!!!!!!!!!!!!!! Long story short there is a dispute with my insurance that these guys told me they could fix. It started out okay but I have had to make every call to them. They have NEVER …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Sorry to hear that you are having a bad experience with your insurance company. We believe that you might be working with a public adjuster and not a1 roofing inc. You might have a different company working your claim as we specialize in roofing. Please let us know how we can help you in any other way, thank you. You can reach out to us at 480-349-9726 or email us at a1roofingaz@gmail.com
- 1 out of 5윤긍재a year ago
Aroofing company that I don"t even want to review. Expensive , doesn"t keep its promises on construction schedules. IT"S NOT WORTH EVEN GIVING ONE STAR.
Reply from the business
Hi 윤긍재, We appreciate your feedback and are genuinely sorry to hear about your frustrations. While we understand your concerns, we do want to clarify a few points to provide full transparency for others reviewing your experience. You filed a complaint with the Arizona Registrar of Contractors (ROC), and after a complete investigation, the ROC ruled in our favor—confirming that all work was completed correctly and according to both the contract and state standards. This process unfortunately delayed your project, as we were required to pause certain parts of the work until the ROC completed their inspection. We also understand there were frustrations with communication during this time. Since then, we've made internal improvements, including changes in management and stronger communication systems, to ensure future clients have a smoother experience. We’re grateful that you acknowledged the quality of our crews’ work, and we continue to stand behind the craftsmanship delivered on your roof. If you still need anything—such as documentation or clarification—we encourage you to reach out directly at 480-349-9726 or info@a1roofingaz.com. We wish you all the best and thank you again for helping us grow through your feedback. – A1 Roofing Solutions “Your Roof’s Best Friend”
- 1 out of 5Tami Newella year ago
I had my roof replaced in March.This is what it looks like when they were done. I have contacted them several times with no response and have not heard or seen anyone to come out and fix the roof or the leaks in my house. The water runs down both sides of my home and also right into my electrical box. I have more water leaking from the roof than I ever had before replacing it. Now maybe the cost of this is no big deal to them but it was an awful lot to us. So maybe if you don’t have any issues with your new roof all is well but beware that if you do you might be in the same situation as me. Leaks and no cooperation from them!! Good luck to all
- 1 out of 5david houghtona year ago
I've been trying to get my roof redone since February. They took the money and never did any work. They had my solar panels removed with a start date but that was in May, no one showed or call to tell me why. No one will answer calls text the owner hasn't even reached out. No one is in the office so going by is pointless. They have passed me around with different people all with promises to get it done but once the start date comes and goes i never hear back from them. Do not trust this company find a company that cares and doesn't lie.
- 2 out of 5Randy Geskea year ago
I can't begin to express how disappointing my experience with A1 Roofing was. I initially chose them based on a friend's recommendation, but that was a mistake. It started off with a free estimate that quickly turned into a pushy sales pitch—felt like I was buying a used car rather than simply getting an estimate! Despite that, I decided to move forward, hoping for a smooth process. Boy, was I wrong. The project manager was consistently dishonest throughout the entire process. They promised quick follow-ups and a start date in October, but we didn’t even get started until the third week of November. Every time I reached out, I was told it would be "just a few more days." After weeks of waiting, I began to lose trust. Once the project was finally "completed," the issues didn’t end there. The project manager claimed the entire list of unfinished items had been addressed, but when I went up to check myself, I found five things still not completed. The last part of the project was the installation of a rain gutter, which turned into a long waiting game. I was told for weeks that it was still being fabricated, only to later learn that the crew responsible for installing it was backed up. After weeks of waiting, I just asked them to forget the gutter and send me a final "paid in full" invoice. I had to ask a dozen times, but never received the "paid in full" invoice. Meanwhile, their accounting department was quick to send me invoices at every stage of the project, but when it came time to resolve issues, no one seemed to care or take responsibility. I even tried contacting other people in the company for help—no luck there either. Management is unresponsive, and even the salesperson couldn't get his boss to respond. I will give credit where it's due—the crew that did the actual work were hardworking and knowledgeable. Unfortunately, that’s where the positives end. The project manager’s dishonesty and the lack of communication and accountability from the company made
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Randy, We sincerely apologize for the experience you had and truly regret that we fell short of your expectations. Your feedback highlights areas where we clearly needed to improve—particularly in communication, follow-up, and accountability—and we take that very seriously. Since your project, we’ve made significant internal changes, including bringing in new management, restructuring our operations team, and implementing more rigorous project tracking systems. These changes were driven in part by feedback like yours and are helping us ensure a more professional, responsive experience for every homeowner we work with. We’re glad to hear you were satisfied with the quality of work our crew delivered on-site, and we hope that part of your project gave you some peace of mind. That said, we understand that delays, poor communication, and unfulfilled expectations can undermine the whole experience. For that, we are truly sorry. If there’s anything we can still do to make things right—whether it’s providing documentation you were missing or helping with any outstanding concerns—please don’t hesitate to reach out directly at 480-349-9726 or email info@a1roofingaz.com. We do care, and we appreciate the opportunity to learn and grow from situations like this. We wish you the very best and thank you again for the honest feedback. – A1 Roofing Solutions “Your Roof’s Best Friend"
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- courteous staff7
- free inspection5
- underlayment replacement4
- no upsell4
- informative staff3
- honest company3
- knowledgeable inspector2
- stucco repair2
- pictures as proof2
- estimates2
Other reviews we hold
14 more of the 170 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jennifer Pena4 hours ago
R and R roof inspectors Gilbert. These two gentlemen were exceptionally professional . They are definitely experts in their field. I appreciate their guidance in helping my house and letting me know what I need to do next to make my house a safe and liveable space.
- 5 out of 5Susan Bjork8 hours ago
R and R were great with their inspection and selection of roof replacement in Gilbert. Awesome guys!
- 5 out of 5Amy C5 days ago
Robbie and Rafael were extremely professional and very informative. I would highly recommend A1 Roofing.
- 5 out of 5Tom Frakeya week ago
Met with Andreas and Isaac to do a free roof inspection. Great guys, very friendly and professional. No hard core sales tactics, just straight shooting and clear explanation. Very much appreciated.
Reply from the business
Thank you, Tom, for your fantastic 5-star review! We are so pleased to hear that Andreas and Isaac provided you with a professional, friendly, and transparent experience during your free roof inspection. It's wonderful to know that our commitment to clear explanations and a no-pressure approach was so much appreciated. We value your feedback and appreciate you choosing A1 Roofing Solutions.
- 5 out of 5Nicole de Veraa week ago
Andreas came out and did a free roof inspection for us. He was straightforward about what he found and easy to talk to. Shared that our roof was still new-ish and in good condition and didn't try to oversell us. Glad we had it looked at.
Reply from the business
Thank you, Nicole, for your excellent 5-star review! We are so pleased to hear that Andreas provided a straightforward and honest assessment during your free roof inspection. It's truly our priority to offer transparent and trustworthy advice without any pressure to oversell services. We are glad we could provide you with peace of mind regarding your roof's condition. Sincerely, The A1 Roofing Solutions Team
- 5 out of 5Emily Hawken2 weeks ago
Delightful to work with Robbie and Raphael! They worked out a great deal that we were all happy with.
Reply from the business
Thank you, Emily, for your wonderful 5-star review! We are so pleased to hear that you had such a delightful experience working with Robbie and Raphael. It's fantastic to know they were able to work out a great deal that met your expectations, and we truly appreciate your kind words. The A1 Roofing Solutions Team
- 5 out of 5Matthew Pantusa2 weeks ago
I have been talking with Skylar about getting a new roof going through different options he is very knowledgeable he is with A- roofing if you need a new roof I would definitely go with A- roofing and very affordable
Reply from the business
Thank you, Matthew, for your wonderful 5-star review! We are delighted to hear that Skylar provided you with such knowledgeable and helpful guidance while exploring your roofing options. Our team at A1 Roofing Solutions strives to offer top-notch service and affordable solutions, and your feedback confirms we're meeting that goal. We truly appreciate your recommendation and look forward to serving you soon. A1 Roofing Solutions
- 5 out of 5Corey G2 weeks ago
Robbie and Rafael were great and very knowledgeable. Very nice guys.
Reply from the business
Thank you, Corey, for your fantastic 5-star review! We are delighted to hear that Robbie and Rafael provided such a positive and knowledgeable experience for you. It's wonderful to know their expertise and friendly demeanor made such a great impression. We appreciate you choosing A1 Roofing Solutions and look forward to serving you again in the future. Sincerely, The A1 Roofing Solutions Team
- 5 out of 5William McClurg2 weeks ago
Robbie and Rafael were very professional and informative and helpful in understanding our roofing issues/concerns
Reply from the business
Thank you, William, for your wonderful 5-star review! We are delighted to hear that Robbie and Rafael provided such professional, informative, and helpful service in addressing your roofing concerns. It's fantastic to know our team made understanding your roofing issues a clear and positive experience. We truly appreciate your business and kind words. Sincerely, The A1 Roofing Solutions Team
- 5 out of 5Stuart Williams2 weeks ago
Robbie and Rafael were very professional, pleasant to work with and fully explained and took time to answer every possible question in detail. They also ensured I didn't miss anything in the agreement and made extra calls to correct minor issues. I am thankful for their professionalism and mild manner. I would highly recommend them!
Reply from the business
Thank you, Stuart, for your outstanding 5-star review! We are thrilled to hear about your excellent experience with Robbie and Rafael. It's wonderful to know their professionalism, detailed explanations, and dedication to ensuring clarity made such a positive impression. We truly appreciate your high recommendation and are delighted we could provide you with such a smooth and satisfactory service. The A1 Roofing Solutions Team
- 5 out of 5Chris DEdited 2 weeks ago
Robbie and Rafael were easy to work with on a difficult situation. They provided clear cut explanations and video of my issues as well as several options. Glad to be working with them.
Reply from the business
Thank you, Chris, for your excellent 5-star review! We are delighted to hear that Robbie and Rafael provided clear explanations, video documentation, and several options for your roofing needs, making a difficult situation easier to navigate. Your positive feedback about their professionalism and ease of collaboration is truly appreciated. We are grateful for your trust in A1 Roofing Solutions. Sincerely, The A1 Roofing Solutions Team
- 5 out of 5Todd Butlera month ago
Robbie and Rafael came and inspected my roof and said all is good, couple of honest guys.
Reply from the business
Thank you for your kind words! We’re happy Robbie and Rafael could provide an honest assessment and a great experience. We truly appreciate your trust in A1 Roofing Solutions!
- 5 out of 5Eric Butlera month ago
Robbie and Rafael were awesome to work with. They clearly demonstrated the condition of the work and recommended the best product for our home. I would highly recommmend A1 Roofing!
Reply from the business
We appreciate your kind words! We’re glad Andreas provided a straightforward and stress-free experience. We always aim to make the process simple and honest for our customers. Thank you for choosing A1 Roofing Solutions!
- 5 out of 5Alicia Ramireza month ago
Robbie and Rafael were such a pleasure to meet. They were very helpful, kind and very knowledgeable. Not only did they make us feel heard but they seemed to genuinely want to help us. Very compassionate and kind!
Reply from the business
Alicia, thank you so much for taking the time to share your excellent experience! We are absolutely thrilled to hear that Robbie and Rafael provided such helpful, kind, and knowledgeable service, and that their compassionate approach made you feel heard and genuinely cared for. Your positive feedback truly motivates our entire team. We sincerely appreciate your business. Sincerely, The A1 Roofing Solutions Team
The latest post from this business
Posted by A1 Roofing Solutions to their own Google profile 3 months ago. Their words, not ours.
Wrapping up in Gilbert, a large commercial building received a complete flat roofing service with a bright white reflective system covering every section of the roof. HVAC penetrations were properly flashed and parapet edges sealed for long-term performance through Arizona sun and monsoon season. Jose oversaw the job from start to final walkthrough. Need commercial flat roof installation done right? Call A1 Roofing for a free estimate.Jun 11, 2026Learn more
What A1 Roofing Solutions says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…by Jose, A1 Roofing Solutions brings over 25 years of hands-on roofing experience…”
Family owned
“…features a mix of Mexican cuisine, family-owned restaurants, and modern eateries that…”
Other roofers in Mesa
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Overson Roofinginspection, estimate, underlayment replacement4.8717 ratings2.5% one and two star(480) 618-1198 | 4.8 | 717 | 2.5%18 of 717 | (480) 618-1198 |
| Johnson Roofing Llccourteous staff, underlayment replacement, tile repair4.9677 ratings2.7% one and two star(480) 467-4572 | 4.9 | 677 | 2.7%18 of 677 | (480) 467-4572 |
| Right Way Roofing, Inc.warranty, underlayment replacement, project inspection4.8591 ratings5.1% one and two star(602) 299-8851 | 4.8 | 591 | 5.1%30 of 591 | (602) 299-8851 |
| Axis Roofingcourteous staff, thorough inspection, underlayment replacement4.9380 ratings2.9% one and two star(480) 567-0105 | 4.9 | 380 | 2.9%11 of 380 | (480) 567-0105 |
| Icon Roofingfair pricing, responsive staff, underlayment replacement4.9308 ratings0.6% one and two star(480) 427-7600 | 4.9 | 308 | 0.6%2 of 308 | (480) 427-7600 |
| Stout Roofing, Inc. | Mesapricing, inspections, professional work5.0196 ratings0.5% one and two star(480) 999-3525 | 5.0 | 196 | 0.5%1 of 196 | (480) 999-3525 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 182 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 181, of which 170 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.