A First Choice Roofing

8 of the 23 one and two-star reviews we hold, most recent first.

• 2 out of 5Eric MarcarianEdited 2 months ago

  No service after sale. Roof seems okay but they tried to stick me with petty charges for plywood sheets even though Mexican roofers told me they didn't use any. Anyways, 5 years later i see stains on the ceiling. I call to have them inspect. Lady who sounds like she smokes 5 packs a day says someone will call me back in 48 hours. No call. I call the next week and it's just excuses why i wasn't called back. THIS TIME, swears I'll be on the schedule. Another week goes by, no call. Tell gladys or whatever smoker lady in the Riverview office to get a new job. Not recommending you to anyone

• 2 out of 5Edward Lees jr2 years ago

  A First Choice Roofing did a re-roof for my home back in 2020. My roof still leaked after the work was completed. Went round and round with this company over who was responsible for Leak. Ended up having to hire another company to make the repair costing me About $1500-$2000 more. The new company found Rottenwood that should’ve been replaced the first time around. Would not recommend this company. #2 It was not compromised stucco. I had to hire a stucco person on my own last minute because I was told by the “job site supervisor” that the flashing had to be replaced around the dormer, which I’m sure most companies that do roofing run into inevitably. A First Coice roof did not have The resources or Contacts as I was told that day to facilitate those repairs. The flashing was replaced and I wanted the stucco to be put back over the flashing as Anyone would want things put back the way they originally were. At that point, I was tired of haggling with first choice roofing and just wanted my roof to not leak And I knew first choice was not going to honor their work. So I never thought about taking pictures the day the new company came out to make the repair. A First Choice Roofing knew the Leak was there when they started the roof. Why wouldn’t a company have the resources to make such a repair themselves? It’s a big company. it’s part of roofing. It was an insurance claim and I would’ve been glad to have paid the extra money to have it fixed the day that they did the roof, Not later down the road. The new company that made the repairs couldn’t believe the wood rot that a first choice roofing left. I’m not one to make trouble, I don’t like to, except for when a company treats you poorly.

  Reply from the business

  After several discussions with Mr Lees and visits to the property it was determined that there was compromised stucco, which happens over time to most stucco homes in FL. We asked for pictures of the repairs that were made the first time to determine if the correct amount of stucco was removed so we could install new flashing properly. We never received those pictures. We did suggest in the very beginning to have counter flashing installed over the stucco, but Mr Lees insisted that he did not want the flashing to be seen. Mr Lees’ insurance company did not pay to have stucco removed and replaced. Please send pictures of the repair work done, before and after, to info@afcroofing and we will discuss reimbursement for roof work, minus any stucco work, as that was never paid for by your insurance company.

• 1 out of 5Ben Norris2 years ago

  Had roof shingles replaced. When large delivery truck delivered materials it damaged my concrete driveway considerably. When I held back $2,000.00 of payment a collection agency came after me. I paid balance plus interest and still have a damaged driveway. Reached out to A1 Roofing for an explanation and they said delivery was from a third party, so not their problem. Also now my roof leaks!

  Reply from the business

  We apologize for the inconvenience, Ben. Please contact our office at 888-871-9626 so that we can address the issue with your damaged driveway and work towards a solution. Additionally, we will have someone come out to resolve the issue with your leaking roof. Thank you for bringing this to our attention.

• 1 out of 5Samuel Storer2 years ago

  Still have a problem with leaks

  Reply from the business

  We apologize for the inconvenience, Samuel. Please contact our office at 888 871 9626 so that we can address the issue with the leaks and work towards a solution. Thank you for bringing this to our attention.

• 2 out of 5**2 years ago

  I just got my roof done by this company. I now have a gutter that doesn't line up and bubbles in my shingles. I've asked nicely to fix my concerns. The inspector tried to lie saying its common and it needs to heat up. I told him I didn't feel that was true and wanted the areas replaced. He then told me the company has 48hours to respond. This was on a Monday at 5pm. No call and they showed up on Sunday (speaking no English). Not to mention I'm a nurse 3rd shift they have been told dozens of times to call and schedule a appointment so not sleeping for work. The issues were not fixed. They were trying to beg my boyfriend to tell the boss on the phone if looks good. My bf refused. The inspector text me on Monday saying he wants to come get the check that my bf approved the repairs. I text back telling him his information was not correct the roof looked worse and the gutter was not fixed. I said you want 20,000 from me then I expect it to get done right. He then asked if I was paying outta pocket or a insurance claim. I said what does that matter? He was rude and unprofessional. I then told him send the owner of A first choice roofing and see if he approves the roof? Don't send out another subcontractor that doesn't speak English or that keeps making things worse. After reading the BBB reviews I'm glad I held on to the money. They won't get a dime from me until it's done correctly. I have not heard anything back from them at this time. At this point I don't trust them. They hire and contract out and I'm not sure the roofers are even licensed. I attached some photos of the bubbling in roof and the gutter not lining up

  Reply from the business

  We were able to get this resolved with the homeowner.

• 1 out of 5Joseph Holcar2 years ago

  Do not do business with this company. The roof is experiencing leaks just three years after they replaced it. It was supposed to have a lifetime warranty, but that appears to be a lie, and they are not willing to take responsibility. Be careful with that company.

  Reply from the business

  Please contact us regarding the leak. Make sure to reference this review so we can accurately respond to it. If the leak in question is verifiably our issue we will have no problem resolving the issue.

• 1 out of 5Andrew KEdited 3 years ago

  1/26 Update: This company has decided to renege on previously written agreements (including a payment arrangement for my hurricane deductible) and has taken on a very …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5NanaVana3 years ago

  So far I am getting ping-ponged from the office to the managing member. I have insurance paying for a re-roof, re-screening of a pool enclosure and stainless steel tapcons all around the bottom of the pool enclosure. The managing member who …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  This homeowner was released from her contract. No money was ever paid to us. We hope she was able to find another contractor to meet her specific needs.

• insurance assistance13
• inspection12
• warranty8
• new roof6
• wind damage repair5
• kind staff3
• quick installation3
• installation crew3
• quality materials3
• open communication2
• meeting deadlines2

14 more of the 122 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Chris Forshee3 months ago

  I would highly recommend this company. Mike didn’t just come in with a price and push me to buy. They explained every aspect of what goes into replacing my roof. To me he didn’t come off as a sales person but more so somebody who just came inform me and help me to decide the best choice for me and my family.

• 5 out of 5Darren Burns3 months ago

  I couldn’t be happier. From the inspection to the tear off and new roof installation. Every step of the way I was kept informed of the next step and made to feel part of the process. Roof is beautiful and I love the warranty. Next step for me is to learn about their solar offer.

• 5 out of 5Cassandra Cosgrove8 months ago

  John did a great job soft washiny my roof. Also surprisingly affordable compared to others I have looked up. Would definitely use for other projects in the future.

  Reply from the business

  Thank you for your kind words, Cassandra! We're thrilled to hear that John did a great job soft washing your roof and that you found our services affordable. We look forward to assisting you with any future projects you have in mind. Your satisfaction is our priority!

• 5 out of 5Kathie Whitley10 months ago

  I just had my roof replace by A First Choice Roofing. I had a great experience from the sales estimate to the roof being replaced. All parties were professional and prompt. The communication was excellent. The roof took 2 days and when …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your wonderful review, Kathie! We’re thrilled to hear that you had a great experience with our team from start to finish. It's fantastic to know that our professionalism and communication made a positive impact on your roofing project. We take pride in our cleanup efforts, so we’re glad to see those appreciated as well. Your recommendation means a lot to us!

• 5 out of 5Virgen Rios Padro10 months ago

  I recently reached out to A First Choice Roofing. They gave me a great estimate! The workers were quick, friendly, and worked very clean!

  Reply from the business

  Thank you for your fantastic feedback! We're thrilled to hear that you had a positive experience with our team, and we appreciate your kind words about our quick and friendly service. Your satisfaction is our top priority, and we look forward to serving you again in the future.

• 5 out of 5dan sanchez10 months ago

  Super fast service and high quality work. Best price by a lot. Super pleased with this transaction.

  Reply from the business

  Thank you for your fantastic feedback! We're thrilled to hear that you were pleased with our fast service and quality work. Providing great value to our customers is our top priority, and it's wonderful to know we hit the mark with you. We appreciate your support and look forward to serving you again in the future!

• 5 out of 5Bryant Oropeza10 months ago

  This company from top to bottom was awesome. Everything was scheduled on time, the work was excellent, answered all my questions and finished the work professionally. Will definitely recommend to friends and family.

  Reply from the business

  Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with our team. Your recommendation to friends and family means a lot to us. We look forward to serving you again in the future!

• 5 out of 5William Jackson11 months ago

  They did a fantastic job getting my roof repaired from storm damage, they were fast and punctual

  Reply from the business

  Thank you for your positive feedback, William! We're glad to hear you were satisfied with our service and that we could quickly address your roof repair needs. Your satisfaction is our top priority, and we appreciate your trust in us.

• 5 out of 5Jorge Riveraa year ago

  I recently hired A First Choice Roofing for a roof replacement, and I couldn't be more satisfied! From start to finish, their professionalism and expertise were evident. The team was punctual, respectful, and worked efficiently to complete …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We thank you for your positive feedback.

• 5 out of 5Lisa Hutchisona year ago

  Roof looks great!

• 5 out of 5Garvin Whitfielda year ago

  I had my roof replaced 1/25 because of hurricane damage. To say i was pleased with the workmanship is an understatement my new roof looks amazing. Great customer service, Mike ( the owner ) assisted me and took care of most of the paperwork for my insurance. The office was always available as well as Mike to help and answer any questions. They use high quality and upgraded materials rather than the standard that you may get with most roofers. The installment crew led by Jose ( supervisor ) did a great job. I would recommend making A First Choice Roofing your first call when in need of roofing work.

  Reply from the business

  We thank you for your positive feedback.

• 5 out of 5Leslie Forda year ago

  They did a great job. We have had issues with a chimney causing leaks nothing to do with the roof. Always quick to respond and help even though it is the chimney and not roof. I highly recommend this company.

  Reply from the business

  We thank you for your positive feedback.

• 5 out of 5Scott Fitzgeralda year ago

  A First Choice roofing was very responsive. Gave great communication and got the job done.

• 5 out of 5James Hanzea year ago

  Very helpful and great communication with office manager Rosie in helping how to do a claim

• License number shown

  “…Privacy Policy Schedule Inspection License Number #CCC1328591 Home About GAF Roofing System…”

• Warranty offered

  “…advanced shingle technology, strong warranty options, and products designed to…”

• Free estimates

  “…Roofer In Tampa Florida Call for your Free Inspection 888 871 9626 Home About GAF Roofing…”

Their site also states: states a founding year.