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Roof Warden

Roofing contractor

A.C. Castle Roofing

100 Cummings Center Ste 113E-5, Beverly, MA 01915

Listed under Peabody, MA

Google average
4.7
Ratings counted
72
One and two star
5 of 72(6.9%)
Massachusetts median
1.1%

The first three are Google’s own figures for A.C. Castle Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.

Rating breakdown

4.7
72 ratings
How the 72 ratings break down, from five stars to one
5
6590%
4
23%
3
00%
2
23%
1
34%
6.9%of these 72 ratings are one or two stars (5)

Higher than most — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 4 of the one and two-star reviews we hold for A.C. Castle Roofing, most recent first.

  • 2 out of 5Ben Richtera year ago

    I received a new roof in October. The price was reasonable and the workers were friendly. After that, I am very disappointed with the project. My house/yard were left a mess. I’ve had other new roofs put in on prior homes and the yard was not left this way. I had a new driveway and the trucks leaked oil. The worst part is the physical roof is not well done. There is rotting in the rakeboards that was not fixed. Some of the shingles look very sloppy. And the flashing L is not sealed properly around the entire house which is now becoming a problem. Very frustrated with such a pricey job.

    Reply from the business

    Dear Mr. Richter, We sincerely apologize for the experience you had with A.C. Castle Roofing. We deeply regret that the service provided did not meet your expectations and understand your frustration. We usually ensure the cleaning of the working area post-installation and aim to deliver the highest quality of workmanship. Please contact us directly to address any other concerns. Our team will be more than willing to rectify any problem you may have. Having a satisfied customer is our top priority and we will strive to make things right for you! - A.C. Castle Roofing

  • 1 out of 5Jason Bohanon2 years ago

    Rude rude rude. I would never recommend them for anything.

    Reply from the business

    Dear Mr. Bohanon, I'm truly sorry to hear about your unsatisfactory experience with A.C. Castle Roofing. Providing professional and courteous service is at the heart of our values, and it's regrettable to learn that your experience was not up to our standards. We appreciate your feedback, as it assists us in course-correcting and reevaluating the quality of our customer interactions. I would appreciate the opportunity to discuss this further. Please feel free to contact us so we can delve deeper into the nature of your experience. - A.C. Castle Roofing

  • 1 out of 5Tammy Knight2 years ago

    Unfortunately we had a bad experience after rain storm we realized we had a leak. We asked around and castle roofing was highly recommended. My husband set up appt. last wed at 2 and no one showed up or called and he lost half day of work, let a message at office finally Leo reached out set up appt for sat am at 1030 no show again no call. Brian did reach out wed and said if leo dont show call me but why should I have to call.

    Reply from the business

    Dear Tammy Knight, On behalf of A.C. Castle Roofing, I extend my sincerest apologies for the inconvenience you have experienced. We pride ourselves on promptness and clear communication, and we sincerely regret falling short of our standards in your case. We acknowledge that waiting for an appointment and not having it honoured is frustrating, particularly amid the stress of dealing with a roof leak. We value your time and will take corrective measures to avoid such instances in the future. Your satisfaction is our priority. We assure you that this incident is not reflective of our typical operations. We greatly appreciate your trust in our services and look forward to serving you better. - A.C. Castle Roofing

  • 2 out of 5john deltorchio4 years ago

    They destroyed our garden,broke 50$ worth of lights and left broken Glass and nails on our porch

    Reply from the business

    Dear Mr. Deltorchio, We are very sorry to hear about your recent experience with A.C. Castle Roofing. We take matters like this very seriously. In relation to the damages mentioned, all of our work is fully insured, and we are committed to rectifying any issues that arise during our projects. Thank you for bringing this situation to our attention and we look forward to rectifying this matter. - A.C. Castle Roofing.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • competitive pricing13
  • friendly workers6
  • efficient crew6
  • chimney removal4
  • ridge vent installation4
  • shingle selection3
  • thorough clean up3
  • fair estimate3
  • tidy crew2
  • quick estimate2
  • shingle repair2

Other reviews we hold

14 more of the 65 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Marjorie Shea4 weeks ago

    I love my new roof by A.C.Castle. Initially Brian spent time with me explaining materials, process, and warranties. Onsite, Leo explained the work to be accomplished each day. (We had two serious rain delays.) All workers were courteous, friendly and efficient. Jessica in the office was always most helpful and kept me informed of material delivery and answered any questions I had. It was a pleasure to work with everyone. at A, C. Castle.

  • 5 out of 5Ann Harringtona month ago

    Look no further if you are seeking the Ultimate 5* replacement roofing company. In today's world, many companies sadly no longer provide OUTSTANDING products and services, in fact, some deliver mediocre (at best) products and services. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Philip Ka month ago

    The estimate was scheduled quickly, estimate given on the spot, and the work was scheduled promptly as well. They took the chimney down below the roofline, along with other old unused vents, boarded it up, and added a ridge vent. Everything was done well and few questions were addressed with no issues.

  • 5 out of 5Doug LeBoeuf2 months ago

    We hired A.C. Castle Roofing to do our house and pool house over in the spring. Between ripping off the old roof, pulling old shingles off over our breezeway and replacing with new shingles after ice and water shield, and installing new …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Ashley Serotta2 months ago

    The experience of working with A.C. Castle exceeded our expectations on all fronts. Brian was knowledgeable and thorough in his estimation and explanation of the project. Scheduling was prompt with minimal lead time needed. And the on site team was fabulous. They cleaned up meticulously each day, were mindful of our landscaping and deck, and finished in lightening speed. I highly recommend A.C. Castle for your roofing needs.

  • 5 out of 5Tom Disciple2 months ago

    I called Brian at A.C.Castle Roofing. He got back to me promptly and actually set up an appointment for the next day. He got here exactly on time. After looking at the roof, he determined that I probably had another 5 to 7 years before I needed to replace it. I did have somebody contact me earlier in the week and told me a lot of salesman will probably try to upsell me but just from his Google map view he said he could probably do it for $15,000 to get back to him after I know what I want to do. I asked Brian if I were to replace it today what’s his estimate and he said in the range of $6,000- $7000 - I was so floored by his reasonable estimate that I was tempted to say let’s do it, but I had to remind myself that he said I had at least another five years, possibly seven before I needed to worry about it. All I can say is do not do your roof without consulting Brian first at A.C. Castle Roofing!

  • 4 out of 5Suzie Riederer2 months ago

    We recently had A.C. Castle Roofing out for the removal of the chimney above the roof line which included framing out the hole, closing it up and re-roofing that flat section of the roof. It was done swiftly and looks great and they did a great job with cleanup as well. A.C. Castle Roofing had done our entire roof back in 2015 which was a really good experience between getting the quote, being guided through the process of deciding which shingles etc. and the install. They explained exactly what my roof needed. The crew was great, the work was completed on time, all debris was removed, no nails left behind. We needed their services for removing a skylight a few years back and that was also done well and quick. In the 11 years that we had the roof, we needed 2 little things fixed. Brian responded quickly every time and came out to take care of it at no charge. We are very pleased with our experience with A.C. Castle Roofing and will definitely use them for all our future roofing needs.

  • 5 out of 5J Pick3 months ago

    As a residential homeowner, I have worked with AC Castle three times over the past decade with three separate roof installations. The team has great customer service and Brian (President) personally met with me at my house recently at 6:30am to discuss a concern I had on my roof installed several years ago. Brian spent time explaining the situation and provided practical solutions. The recent roof work I had done looks excellent and no corners were cut. I can always rely on AC Castle for top customer service, advisement, and quality long term work. I would highly recommend.

  • 5 out of 5William MacDonald4 months ago

    I had a great experience working with AC Castle. Brian just completed a reroof on my house. Stripped & reroofed, new vent pipe boots, new ridge vents & reflashed the chimney. Neal his foreman was a great organizer with the job & his …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Mary Little4 months ago

    I just recently had our roof, flat roof and chimneys redone by A.C. Castle. A.C. Castle quoted me the best price and was able to provide me valid proof of General Liability and Workers' Compensation Coverage. Once the job was complete, I received my Warranty Documents. A.C. Castle's staff was professional and courteous and they did an excellent job at the end of each day with cleanup! They even ensured that the neighboring properties were clean, as well. I highly recommend A.C. Castle.

  • 5 out of 5Pat Morris4 months ago

    I cannot say enough about this company, it's employee and owner Brian What started out as a roof replacement became a friendship. Their work was impeccable and right to the quote. Fast, clean, you would never know a roofing crew had been at our house when they were done. Over the years if we lost a shingle or two due to awful New England weather, he was always there buttoning up our roof and maintaining it's value. Years ago when that huge storm hit this area ( literally tearing the roof of a hotel on the back-shore) he came over to our house literally in a storm to fix what was happening to ours. Years later when a family member was ill and in Boston during that surge of bad winter weather in 2013, he again came when the violent winds did damage. Brian never questioned anything when he knew there was an emergency at our home and fixed it beautifully and fast - before any long term damage could be done. It isn't just a good roofing company, it's one of those rare companies that cares about their customers one on one and treats you so well and so kind. I could not recommend these guys enough. They are truly the best and was one of the best decisions we made years ago for our home.

  • 5 out of 5Kathy OBrien5 months ago

    A.C. Castle replaced my roof and gutters. The owner, Brian, was very experienced and thoroughly explained the options available. He was very easy to communicate with and worked with me to schedule the work when it worked for me. His crew were polite, hardworking and did a great job. There was about 3 feet of snow around my house and when they finished clean up you’d never know they were there. If you’re looking for an experienced, professional and knowledgeable team to work on your home give them a call.

  • 5 out of 5Daniel Raycroft8 months ago

    Our home is our castle, especially now with our new roof installed by AC Castle! Great job, their workers are fast, efficient and friendly.

    Reply from the business

    Hi Daniel, Thank you so much for your king-sized praises for A.C. Castle Roofing! We're thrilled to hear you had a positive experience with our speedy, friendly team. Your home is indeed your castle and it's our honor to keep it protected with our top-tier roofing services. Please remember that anytime you need our services, we are just a call away. We look forward to serving you again in the future. Best regards! -The A.C. Castle Roofing Team

  • 5 out of 5anne carter9 months ago

    Excellent job on the roof. Had a problem with a skylight and problem was resolved quickly.

    Reply from the business

    Dear Anne Carter, Thank you so much for your stellar 5-star review and your encouraging words about our work at A.C. Castle Roofing. We're always thrilled to hear when our clients are satisfied. Your feedback truly means a lot to our team. It inspires us to strive for greater heights and to maintain our commitment towards delivering only the best. Thanks again for your support! Warm regards, A.C. Castle Roofing Team

What A.C. Castle Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Fully Licensed & Insured © 2026 A.C. Castle…”

  • States years in business

    “…For over 45 years, our goal at A.C. Castle Roofing has…”

  • Free estimates

    “…Schedule a Free Estimate Today If you’re ready for a roof…”

  • Mentions the BBB

    “…to our customers to maintain our A+ Better Business Bureau (BBB) rating. “With over 45 years of…”

Their site also states: insured, warranty offered.

Other roofers in Peabody

Ranked by how many ratings Google has counted.

Other roofers we list in Peabody
Roofing contractor
D&G Exteriorssiding, exterior work, deck replacement5.0188 ratings0% one and two star(781) 746-6983
Len Gibely Contractingprofessional crew, front porch, window replacement5.0156 ratings0% one and two star(978) 531-8234
DaSilva Roofing LLCquick response, new gutters, fascia board replacement5.0126 ratings0.8% one and two star(978) 304-6341
United Home Expertsknowledgeable staff, new roof, window replacement4.9111 ratings1.8% one and two star(978) 226-4761
M&M Contractors – Roofing Salem & North Shore MApolite staff, work quality, quick job completion4.934 ratings2.9% one and two star(978) 745-8245
Melo's Constructionjob, meticulous crew, promptness4.521 ratings14.3% one and two star(978) 375-1958

All roofers in Peabody →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 72 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 72, of which 65 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.