Roofing contractor
911 Roofs
720 S Sellars Mill Rd, Burlington, NC 27217
- Google average
- 3.9
- Ratings counted
- 11
- One and two star
- 3 of 11
- North Carolina median
- Not comparable
The first three are Google’s own figures for 911 Roofs, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 8 | 73% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 27% |
Too few ratings to compare against other roofers — at 11 ratings a single unhappy customer moves this figure by several points.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for 911 Roofs, most recent first.
- 1 out of 5Joseph Dawsona year ago
Bypass wasting your time with dealing with the new owner. Terence did a hand finally of jobs/repairs for us a various properties. All were acceptable at first but he did not complete the last job after receiving payment up front, then he lied twice about coming back. Again bypass 911 roofs
- 1 out of 5Vanessa Harris2 years ago
Terrence took over the business after Gene died. Came out to fix leak and took the money. Roof still leaks and they will not return phone calls or texts. Do not do business with!
- 1 out of 5Brian JavinsEdited 6 years ago
In 2016 I had Gene put a new roof on my home. Within 8 months roof started leaking. Not only did my roof leak, the man cave roof started leaking. Several of the guys came back out to patch the wood you see in pics. A worker stepped on sheet rock and cracked my ceiling during this time. Upon this, from where the roof started leaking. And my roof has never leaked nor my shed. It is starting to (ghost) mold growing along the beams and showing through my bathroom. I contacted Gene several times. And each time nothing was done and a young kid came out just to look both times and Gene never showed up. Last I spoke he didnt want to take responsibility and fix the issue. And took him two more times to fix my shed. Workers even said it was because one of their workers didnt know what he was doing. All young kids. Do not waist your time and money! Gene was a nice guy at first. And even after this post, I had several other people contact me about the work they had done to their home.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- leaking2
- gutter2
- repairs2
- gene2
- gutter repairs2
Other reviews we hold
7 more of the 10 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Adam Morelli2 years ago
Did not end up hiring, but Terrence was very responsive, gave a thoughtful inspection, and gave a few repair options and a fair price.
- 5 out of 5Christopher Dees3 years ago
Very prompt with coming out for quotes, estimates, and repairs. Cannot highly rank the company and employees enough. A+ around the board.
- 5 out of 5A Voracious Reader4 years ago
One of our skylights was leaking quite a bit (they were old & cheap and the leaking one was southern facing), so I had 911 Roofs replace both in 2021. They did a great job so I then had them replace our gutters and install gutter guards, …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Dark Angel4 years ago
Sherry P. Roof repair and maintenance Terrence with 911 roofs gave me more than i expected. He did a thourough check of my roof and took pics so i could see the scope of the work to be done. Once completing the repairs he took pics so i could see the finished product. I could tell he was a seasoned roofer, and he also gives useful advice.... WIN WIN!!!
- 5 out of 5Link rideing page4 years ago
Gene and Terrance are amazing! I was having gutter issues and desperately needed them cleaned.They came outTo quote me and completed the project the same day!Amazing service at a great price. I will definitely be using them again in the future explanation point thanks again
- 5 out of 5Feng Zheng7 years ago
We had some water leaking through our vent system and was advised by HVAC company to hire a roofer to come out. We contacted 911 roofing and they came out the next day and didn't see find anything wrong up in the roof. They were supposed to …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jeana Cates8 years ago
Great customer service & hard working good looking men
Other roofers in Burlington
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Just In Time Roofing & Restorationclean up, estimate, insurance claim assistance4.9279 ratings2.9% one and two star(336) 901-7663 | 4.9 | 279 | 2.9%8 of 279 | (336) 901-7663 |
| All About Roofing Co., LLCinsurance claims, metal roof installation, courteous staff4.7239 ratings4.6% one and two star(336) 729-2586 | 4.7 | 239 | 4.6%11 of 239 | (336) 729-2586 |
| Redeem Roofing and Constructionsiding, gutter replacement, professional crew4.9196 ratings1.5% one and two star(336) 350-1450 | 4.9 | 196 | 1.5%3 of 196 | (336) 350-1450 |
| Ready Roofingroof replacement, insurance claims, thorough inspection4.7190 ratings6.3% one and two star(919) 807-1361 | 4.7 | 190 | 6.3%12 of 190 | (919) 807-1361 |
| Superior Roofing & Gutterstrustworthy staff, quick repairs, black gutters5.0133 ratings0.8% one and two star(336) 675-3359 | 5.0 | 133 | 0.8%1 of 133 | (336) 675-3359 |
| Always Forward Roofinginsurance claim assistance, gutter replacement, roofing process5.074 ratings1.4% one and two star(919) 960-7668 | 5.0 | 74 | 1.4%1 of 74 | (919) 960-7668 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 11 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 11, of which 10 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.
There is not much data on 911 Roofs. A short record here means our capture found little — not that there is nothing to find, and not that the business is new or inactive.