Roofing contractor
Wilmington City Roofing
203 Pennsylvania Ave, New Castle, DE 19720
Listed under Wilmington, DE
- Google average
- 4.4
- Ratings counted
- 71
- One and two star
- 10 of 71(14.1%)
- Delaware median
- 1.5%
The first three are Google’s own figures for Wilmington City Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Delaware roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 56 | 79% | |
|---|---|---|---|
| 4 | 5 | 7% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 9 | 13% |
Much higher than most — the typical roofer in Delaware sits at 1.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for Wilmington City Roofing, most recent first.
- 1 out of 5AJ Wrighta month ago
Warren sealed my roof in 2024, but it leaked again in early 2026, causing thousands of dollars in bathroom damage. He resealed it in February 2026, yet the roof is leaking again and causing more damage. A third-party roofer found major cracks and repair issues that should have been addressed during the February visit. Poor workmanship, unprofessional communication, and repairs that did not last. Save yourself the time, money, and frustration—look elsewhere. Reply to owner: Warren came out 1x to look at the roof and "resealed" the spots where he thought the water was coming in from. The coat seal is not a "very dependable and durable roofing system" as you installed it only 2.5years ago with supposed 15yr warranty. The flaws are clear as day and not just an attempt to gain business, they are clear things that any quality roofer/contractor would notice and bring to a homeowners attention.
Reply from the business
Mr. Wright I’m very sorry we could not pinpoint the exact location of your issues though we did come back out more than a few times to erectify the situation a coat seal is a very dependable &durable roofing system unfortunately other roofers will point out any type of flaw to gain your business.
- 1 out of 5ChristineEdited 2 years ago
Wouldn't recommend. We had a flat roof. Came by gave us an estimate. They came to fix the roof, at least that's what we thought. No, they just put more tar on top of old tar. Roof lasted maybe 6 months before it started to leak again. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Meliton Otero4 years ago
Tried multiple times to get them to come out and take a look at the roof. Spoke with Warren (the owner) and told him I have no idea what’s going on on top of the roof but the flashing is torn up and he said “I am not going to deal with the …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5SimoneEdited 4 years ago
dissappionted for many reasons.
- 1 out of 5Jessica Walker4 years ago
We needed someone to come out asap to repair an active leak, so we called this company since they are labeled as emergency city roofing repair. Spoke with Warren on the phone and I informed him that there is no access to my backyard besides through my basement door which I can open for him since I will be home, he told me that will not be a problem he will be able to use the ladder from the front. He did not inform me on when he arrived to my house, and instead texted me after leaving "cannot access roof good luck." This was incredibly unprofessional. A simple phone call, text, or even ringing the doorbell would have been the least he could have done, especially when he knew I had an active leak. They should not be labeled as emergency city roofing.
- 1 out of 5Andre L6 years ago
Very bad experience. Very unprofessional did not fix roofing problem and chose to use profanity in his language when I asked him about the leak. Do NOT do business with this company. Will not resolve issue at all.
- 1 out of 5Vicki D8 years ago
If anyone is in need of a roof repair DO NOT USE Wilmington City Roofing from Wilmington. I would not recommend them. The owner (Warren) provided a 10 year warranty to fix any leaks AND yet he is not honoring his word. Mind you we experienced leakage only days after they put on a new roof!!! Poor communication skills, not accountable for their work and DOES NOT care about customer satisfaction. Now we are stuck with a roof that is in worse shape then before Warren and his crew came out to replace it!! Guess it is small claims court to settle this properly!;(
- 1 out of 5Rashid Ciampi9 years ago
I want to warn against Wilmington City Roofing. I'm not one who leaves reviews but if i can help someone out who finds this it may save you thousands of dollars. DO NOT! let me say again DO NOT hire this company to do any kind of work for …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- excellent work13
- flat roof repairs7
- promptness7
- inspection5
- before and after photos3
- complete job3
- on time2
- cost savings2
- leak repair2
- timely work2
Other reviews we hold
14 more of the 63 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Adrienne Turner2 months ago
Warren was very helpful in getting the roof on my historic home resealed. Was prompt and communicative. The cost was fair and comes with a reasonable warranty for peace of mind!!
- 5 out of 5Dana Townes9 months ago
I recently noticed water dripping through my roof and called City Roofing for an estimate. They came out promptly, took detailed pictures of the roof, and clearly explained the repairs that were needed. The estimate they gave me was fair …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jack Londona year ago
Wilmington City Roofing did an amazing job for me. Not only was the work completed in a timely fashion, but it was by professionals who carried themselves with great pride. The work was excellent and the service was done with an impeccable …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Alex Alfreya year ago
Called Wilmington City Roof for a quick inspection of a potential leak. They bent over backwards to come out the next day and identified it was not from a roof leak. Quick response and honest feedback. Will be calling them when I do have a leak or need work done.
- 5 out of 5Butch Fabiszaka year ago
They did a great job. I’ve been in the industry myself over 40 plus years. Highly recommended
Reply from the business
Ty Butch I’m appreciative for the business.😎 …
- 5 out of 5Ian Davisa year ago
Amazing company ran with integrity and pride! He answered our inquiry promptly, explained what needed to be done in detail, was reasonable, and completed the job flawlessly! Thank you for repairing our roof and make the experience pleasant!
Reply from the business
It was a pleasure serving you lan I certainly appreciate the business
- 5 out of 5Henry Byrda year ago
Did a great inspection checking the roof, explained everything to me and assured me of a great price for any future service. Thanks
- 5 out of 5Ryan Whytea year ago
Hired Warren to fix my exterior deck roof repair, and he save me thousands of dollars in replacing my roof! Very knowledgeable and I highly recommend!
- 5 out of 5Roby Graya year ago
I have been hesitant about calling someone , thought it would be too expensive, thought it would take days or weeks, wrong wrong, price was fair, and it only took hours, he inspected my roof for free with photos, I recommended him to friends of mine. I'm just sorry it took me so long to call . He did great work.
- 5 out of 5Corey Frenzela year ago
Great company and fast service , great pricing and great communication. Only company I will use again
- 5 out of 5Tom Rogersa year ago
I was very pleased with the work at My house..I would highly recommend Wilmington City roofing ..
- 5 out of 5Kristen Drivera year ago
Mr. Warren came to the rescue with my leaky roof! He worked fast, charged fair prices, and really care about his work. I'm super happy and would definitely recommend Wilmington City Roofing.
- 5 out of 5Linda Wafforda year ago
I had the best experience! Warren was so professional and did an amazing job. He gave me several options and now my roof is leaking free and he was very reasonable. So happy I went with Wilmington Cuty Roofing. Thanks Warren! Great job!
- 5 out of 5Jr Mayoa year ago
The crew did great work on a few properties we own. The team was always been prompt, responsive, and respectful. They arrived and completed their work in a timely manner. The work was exceptional and for a great price! We are likely to use them for more jobs in the future.
The latest post from this business
Posted by Wilmington City Roofing to their own Google profile 6 years ago. Their words, not ours.
Another torch down rubber roof for the City Of Wilmington and PhiladelphiaMar 22, 2026
What Wilmington City Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Locally licensed and insured, we handle everything…”
States a founding year
“…Areas Your Flat Top Roofing Specialist Since 1996 Wilmington City Roofing is a trusted…”
24/7 emergency call-out
“…24/7 Emergency Services Available Phone…”
Their site also states: insured.
Other roofers in Wilmington
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| G. Fedale Roofing and Sidinganswering questions, project management, siding replacement4.8768 ratings4.7% one and two star(302) 281-0460 | 4.8 | 768 | 4.7%36 of 768 | (302) 281-0460 |
| Tycos Roofing and Sidingestimate, courteous staff, siding repair4.9407 ratings1.5% one and two star(302) 200-4221 | 4.9 | 407 | 1.5%6 of 407 | (302) 200-4221 |
| Becker’s Roofing Siding & Chimney Contractorschimney cleaning, deck construction, new windows4.9361 ratings3.0% one and two star(302) 205-1820 | 4.9 | 361 | 3.0%11 of 361 | (302) 205-1820 |
| J.W. Tull Contracting Servicesnew deck, siding, gutter choices4.9247 ratings3.2% one and two star(302) 494-8179 | 4.9 | 247 | 3.2%8 of 247 | (302) 494-8179 |
| Two Brothers Roofinginsurance claim assistance, gutters, respectful staff4.8140 ratings3.6% one and two star(302) 751-3455 | 4.8 | 140 | 3.6%5 of 140 | (302) 751-3455 |
| BluDog ROOFING, LLCanswering questions, timely completion, quick work4.9133 ratings2.3% one and two star(302) 510-9356 | 4.9 | 133 | 2.3%3 of 133 | (302) 510-9356 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 71 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 70, of which 63 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.