J.W. Tull Contracting Services

All 7 of the one and two-star reviews we hold for J.W. Tull Contracting Services, most recent first.

• 1 out of 5Paul Groomea year ago

  I would highly recommend that you stay away from this contractor. I scheduled an appointment to have roughly 20-30K of work done in the back of my house. they came out quickly to do the estimate on June 13,2025. I did not hear anything for 2 weeks so I called and they did apologize and told me they will contact me in 1-2 days. This is now July 8,2025 and still no contact from them at all. I would avoid this contractor at all costs. The person That came for the original estimate was J.C. Ferenbach. Will never contact them again for any project that I have in the future and would steer all friends and family away from them. Only put 1 star because I am unable to put zero stars.

  Reply from the business

  Paul, sorry this was your experience, we have not performed any work for you. I’ve reached out to you. We have sent you a few messages about getting back out for a second meeting, wanted to talk more about the project and some of the technical aspects before getting you final numbers. I personally have said I would come out and take a look at your potential project. You haven’t answered us. Please call back and ask for Jason Tull and I will get you some pricing. It has been extremely busy this time of year with our growing work load. Sorry we haven’t been able to connect, I left you my direct cellphone number. Talk soon, thanks for the heads up.

• 1 out of 5Megan Weare2 years ago

  We used Jw tull for a deck project over the past summer. From the start our project was delayed numerous times. It was originally supposed to start mid May and ended up starting late June. Communication from the project manager the whole duration of the project was horrible. Without us asking every step of the way we would barely get any updates to know to what was going to be done and when. He let us know our deck was demoed the day AFTER it was already demolished. Thats dangerous when your deck is 12 ft high and you had no warning it was gone. The project was finally “completed” the third week of July. The deck was supposed to include a privacy fence on both sides. This was part of every conversation with the project consultant and the project manager, yet somehow they neglected to write it up in the contract. After receiving our review after project completion Stephanie contacted me after and said because of the delays and service we received they were going to take care of the privacy fence at no cost, but it would take 3-4 weeks to get someone out to finish it. About 3 weeks later we receive a call from Jason (I believe maybe the owner) saying he is trying to get this resolved. The project manager and the project manager we had dealt with were no longer with the company and he was cleaning up their messes. He said they underbid the project so he could not take care of our privacy fences at no additional cost as we were promised just weeks before. So we would be expected to spend thousands of dollars more. Bottom line the worked performed by the field team appears quality, but the customer service, honesty, integrity and accountability shown by this company is nonexistent. I’d recommend looking elsewhere.

  Reply from the business

  Hi Megan, last I left it with Nick, me and him had come to an understanding and it seemed he was accepting of the position we were in. You are right the project consultant had made an estimating error and turns out you paid virtually what it costed us to build the deck. However, the deck was built to exactly to the specifications that it detailed in your contract. We also built you a trash can storage container at no charge. I offered Nick to build the privacy panels at the same cost it would cost us, with no profit attached to it to accommodate the paneling request It seemed Nick was satisfied with the product at that point. Now 7 months later I am finding out that you are not satisfied with the out come via a google review. I have never spoken with you, I would be more than happy to talk with you directly to come up with a solution. My offer still stands to install the privacy panels at our cost for you with no mark up on any of the change order request. The deck turned out beautiful and its a great looking product. I hope you are enjoying it. We will always stand behind our work. Please reach out to me directly so we can come up with a resolution. Thank you for your feedback. - Jason Tull

• 1 out of 5Stephen McGowan5 years ago

  Had a 3:30 appointment for an estimate. No call/no show. So if you value your time and want a company that actually cares, I would highly recommend looking elsewhere.

  Reply from the business

  Hi there Stephen, sorry you had this experience. We have you on the schedule for Thursday May 6th to come look at your project. There must have been a miscommunication as for today is Thursday April 8th. Please call us at your earliest convenience. Sorry for any inconvenience.

• 1 out of 5Ethan V6 years ago

  Charged me 13k for my roof. Another 7k to fix the drywall. Sent in a sub-contractor to re-do the jacked up drywall who put spackol on bowing drywall covered in mold and called it good. A year later the roof leaked and we discovered the rest of the insufficiencies with the roof job. They literally told me while I was deployed to Kuwait (military man) my house was fine. I came home to bowed ceilings and all the effed up dry wall. I had to replace the entire rotted out sub-wall out of my own pocket regardless of the fact that the leaking roof they installed was the reason. They were great and came and fixed me roof so it wouldn’t leak into my walls after that. Thanks, great guys. All I have to say is I dealt with Tull Jr. I’m sure Tull Sr. Would have never let this happen. Real sad to see the degration.

  Reply from the business

  Hi Ethan, sorry you had that experience. We fixed the problem quickly. Our last transmission about 18 months ago, you said you were satisfied and expressed your gratitude about us addressing the issue immediately when you called. Let us know if there is anything we can do to further satisfy you.

• 2 out of 5Mark Milam6 years ago

  We hired Tull to replace all our windows and install hardwood flooring in our living room. I will start with the positive - the workers were great - very polite and did quality work. The negative - there was a major breakdown in the upfront attention to detail. The windows were built with the wrong grid pattern, not enough flooring was ordered, plus a number of smaller items. What was advertised as a three day job took a month. During the delay, communication with the salesman and owner proved rather difficult. The owner didn't like something the salesman signed up for in the contract, and my wife and I were made painfully aware of that, over and over. My advice is to request as much detail as possible in the contract and to go over the scope line by line before any work starts.

  Reply from the business

  Hi Mark, thank you for the feedback, we do have great employees. Thank you for that comment. We sincerely apologize for the miscommunication, our rep made an error on the grid pattern when ordering the windows for your project and we were short one box of hardwood. Back in June we addressed this matter. All and all your project was completed and looked great.

• 1 out of 5Acru8 years ago

  Asked For a Down Spout re Attached and they sent me A Plumber

  Reply from the business

  Lol. This seems a bit adventitious

• 1 out of 5Paul Valakelis9 years ago

  Their one driver is an idiot. Tailgating me while on my motorcycle, accusing me of cutting him off and telling me I'm going to die. The lane change was perfectly fine. Good representation of the company...

  Reply from the business

  We apologize for any misunderstanding. We also reviewed the incident and determine that according to our employee, who’s a very trustworthy individual, you were operating your motorcycle in a dangerous manner. Have a great day.

• new deck20
• siding18
• gutter choices6
• window installation6
• bathroom remodel4
• free estimate4
• hardwood floor installation2
• roof estimate2
• door installation2
• facia replacement2

14 more of the 213 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Margaret Haley3 days ago

  Never heard of Tull before. Took a chance, very good payoff. Rob came out for an estimate. He was informative, patient, and professional. Based on my interaction with him, we decided to go with j.W tull. Pricing was competitive. Dan, the project manager also, informative. Patient and professional. Both men were a real pleasure to deal with and the end result were seven very nice windows. Installed in one day, they cleaned up after themselves. If I ever need windows again, I'm with tull.

  Reply from the business

  Thank you

• 5 out of 5Nicole Andrews5 days ago

  Met with Rob Esposito for a quote on replacing our wall air conditioner with a stained glass window. He was professional, gave great advice, and answered all our questions. We can't wait to see our new window installed!

  Reply from the business

  Thank you

• 5 out of 5Cheryl Buzzone6 days ago

  Excellent customer service from beginning to end! Smith was very knowledgeable and helpful with creating the specifications for our new door. Can’t say enough about the project manager, Dan, as well as the installation crew, Ryan and Alex! Very professional and the installation is perfect, not to mention, our home was spotless before they departed, cleaning up everything inside and out.

  Reply from the business

  Thank you

• 5 out of 5ma week ago

  JW Tull did an outstanding job building our deck from start to finish. Ryan, our sales contact, was professional and responsive, and Jack, the project manager, ensured everything ran smoothly throughout the process. The craftsmanship …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you

• 5 out of 5Leisha Way2 months ago

  We had roof repair work done by Erich Nettles. He was extremely professional and friendly. Not only did he provided excellent service but told us about potential future repair issues to look out for. We would recommend J.W Tull contracting to anyone.

  Reply from the business

  Thank you

• 5 out of 5Michelle Jonkiert3 months ago

  We recently had siding replaced on our whole house. The company itself flawless and transparent beginning to end. Price was much more reasonable than other companies. The team that actually did the job was quick efficient and professional. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the feedback.

• 5 out of 5chris casey3 months ago

  These guys are awesome! New roof, all new decking (previous install used plywood what was too thin..), new gutters, decent price, not push. Install was quick, professional, and clean up was immaculate (one guy walked around with a magnet looking and finding for nails for what seemed like 2hrs!!). JW Tull was the perfect experience. Definitely using them for the next project.

  Reply from the business

  Thank you Chris.

• 5 out of 5Tim DiNunzio3 months ago

  We recently worked with Smith to replace our roof. He made the process easy for us and quoted us a very competitive price. The crew showed up on time and left our yard clean. After this great experience, we absolutely will be calling J.W. Tull for our next project.

  Reply from the business

  Thank you

• 5 out of 5Zaw Hlaing3 months ago

  They installed my new roof with smart vent and siding partially with reasonable price. Erich and Joe took care of me quick response, very professional. Thanks guys, roofing and siding teams.

  Reply from the business

  Thank you

• 5 out of 5Lindsay Grassia5 months ago

  We recently had new windows, siding, roof and attic updates completed by J. W. Tull Contracting Services, and we couldn’t be happier with the experience and the results. From start to finish, their team was friendly, knowledgeable, and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you

• 5 out of 5Pam Dobson5 months ago

  They were very kind and understanding. They did great work and cleaned everything up. I didnt have to be home for them to get to it. Would recommend their team anytime.

  Reply from the business

  Thank you

• 5 out of 5Jeanne Klaver5 months ago

  Saw Erich today regarding a deck construction. He was informed and based his comments regarding my needs. I will definitely use J.W. Tull Contracting Services for my future needs.

  Reply from the business

  Thank you

• 5 out of 5hope faber6 months ago

  I'm writing this review about the experience I had finding a company to work on my home.I spent 2 weeks having companies come out for estimates in total I had six come out partly due to the fact that I have stucco that needs to be removed and not all companies deal with that type of material I chose this company mostly because of the estimator that they sent Rob Esposito he was great during those 2 weeks he came out twice he always answered me back in a timely fashion weather it be by phone, text or email none of the other companies did that some would take days to get back to me some just didn't bother and I figure if I can't get a hold of someone prior to starting the job why would I go with them with a project this big I want to know that someone cares about my concerns Rob made us feel like our business with this company matters and that they will take care of us Thank you again Rob

  Reply from the business

  Thank you

• 5 out of 5Nick Hall6 months ago

  Ryan and his team did an awesome job with the window installation part of the project. They arrived on time, were very professional and left the areas cleaner then when they arrived. His team was super-efficient and worked like an assembly line working from room to room. Would highly recommend Ryan and his team!

  Reply from the business

  Thank you Nick

• Licensed

  “…Licensed, bonded, and insured for your…”

• Warranty offered

  “…Complete with a full warranty. View More Videos and Photos From a…”

• States years in business

  “…Family Owned and Operated Over 20 Years of Experience in the Trade Accredited…”

• Free estimates

  “…and Maryland Learn More Request a Free Estimate FINANCING Window Services in…”

• Family owned

  “…Premier Delaware Roofing Companies, family-owned and operated. Accredited with an A+…”

Their site also states: insured, bonded.