Valley Ridge Restoration

All 4 of the one and two-star reviews we hold for Valley Ridge Restoration, most recent first.

• 1 out of 5Matthew Heironimus3 years ago

  Did the roofing, was delayed. Showed up on random days. Lost multiple check from Insurance. Cause damaged to my home and will not correct the issues. Then left.

• 2 out of 5Michael Smoot3 years ago

  They did a great job on the roof but certain things were not completed. I was told I would be reimbursed for those items back in May. I still have not seen the money and they no longer return emails or texts.

• 1 out of 5Camella HuntEdited 4 years ago

  This company is a scam company, they will take your money please RUN DO NOT WASTE YOUR TIME AND MONEY! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  This poster is not and never has been a client of Valley Ridge Restoration. This is a sad attempt to defame our business and will be handled accordingly.

• 1 out of 5Latrece Banks4 years ago

  This company is very unprofessional. I found this company on indeed to work for and they did not pay me for two whole months. I tried to ask them was there a issue with payroll and they could not give me a answer. I would not recommend this company to anyone. They also scam customers and over charge for services.

  Reply from the business

  This poster is not and never has been a client of Valley Ridge Restoration. This is a sad attempt to defame our business and will be handled accordingly.

• roof replacement5
• insurance claims4
• inspection3
• new roof2
• damaged2
• inspector handling2
• scam2
• crew2
• insurance coordination2

9 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Dianne Applewhite3 years ago

  Paul was instrumental in helping us get our roof replaced through our insurance company. He kept us apprised of everything, from showing pictures of our damaged roof to what was happening with the insurance company, and when we were …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Bry Sob3 years ago

  Valley Ridge replaced our ~18 year old roof and worked with our insurance to cover it all. Their team (Inspector, PM, onsite managers, and roofers) was professional, fast, and explained all steps to my wife and I. A previous inspection trip …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Shelley W3 years ago

  Paul and his team were top notch from start to finish. Paul always returned calls and texts in a timely manner and our new roof is awesome. We referred Valley Ridge to our neighbors and they had their roof redone too!

• 5 out of 5Justin Hackworth3 years ago

  The entire process was very smooth thanks to Paul who was apart of the entire process from roof inspection to clean up on the last day. He explained the process very well and made sure we had everything we needed. The crew was super respectful and fast. I would use them again when it comes time for a new roof.

• 5 out of 5Ed Long3 years ago

  I contacted VRR after noticing several shingles missing from my roof. Paul from VRR came out the next day to inspect the damage. He identified several damaged areas, and said he would work with my insurance company to see if a claim would be approved. He worked directly with them, met the insurance claims adjuster and physically walked the entire roof with him. It took about 2 weeks for the insurance adjuster to review and approve the claim, and my roof was completely replaced within the following week. I am very pleased with my experience with VRR.

• 5 out of 5Reinaldo RiveraEdited 4 years ago

  Very happy with this company and its reps. Great service is as good as the materials, warranties, and the professionals of the company. Met with Mark Parrish and Omar Quintanilla, whom conducted a professional, thorough roof inspection and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Rheanna Derrick4 years ago

  Mark and his team were the epitome of professionalism from day one. He answered all of our questions and provided us with realistic expectations about the process. His team fought for us by going back and forth with our insurance company until they agreed to cover all of the work that needed to be done. We ended up with a beautiful new roof, stunning siding and new gutters. His team of contractors were professional and meticulous. Mark made sure to supervise the work from time to time to ensure that it was done right and timely. We will forever be grateful for getting connected with Valley Ridge.

• 5 out of 5Eric T4 years ago

  Omar, Gannon, and the crew are terrific! They worked with our insurance company to get our roof entirely replaced due to storm damage and even upgraded the shingles to architectural. The home looks brand new!

• 5 out of 5Steve Walter4 years ago

  Could not be more satisfied with the service from Valley Ridge. I contacted them after a major storm came through the area and I am so happy I did. They took care of everything so I didn’t have to try and fight with insurance. They inspected it and even took drone photos to submit to insurance. Replacement as taken care of quickly and it looks amazing. I know I will always reach out to them to see what else they can do around my house! I highly suggest you call them.