TSK Exteriors, LLC

All 7 of the one and two-star reviews we hold for TSK Exteriors, LLC, most recent first.

• 1 out of 5Texas198714 years ago

  TSK Exteriors replaced my entire roof after hurricane damage in 2017. I have had nothing but problems with their crews, managers, and owner Troy Krisle. They promised to use their own crew, but sent sub-contractors from Texas instead. While removing shingles, new shingles were installed over the garage- that crew was kicked off the job and I was promised that area would be re-shingled but that did not happen. They did not install the shingles I had asked for, and then refused to make it right. They submitted to the Inspector's office that the roof replacement was completed, and the inspector signed off on it. When the solar company climbed on the roof to install solar panels they noticed that the ridge caps were not installed at all!!!!! I had to fight with the Inspection team who said "sorry, we aren't allowed to climb a ladder to do our inspection", and TSK to order the ridge cap shingles before they could complete the job. Now for the worst part... My roof never leaked even after the hurricane, but a few months after the roof was installed I had a leak in my garage ceiling. They have been out at least ten times to locate and repair the leak, but never succeeded. It has been nearly 4 years now, and a 4-man team as well as the owner came out for an entire day to locate and patch/repair the leak. They said they did an "ice water test" with no leak found, and repaired with a horrible looking "Hawaiian wave". NOW I HAVE ABOUT 8 FEET OF MULTIPLE NEW LEAKS IN MY GARAGE! DO NOT USE THIS HORRENDOUSLY INCOMPETENT COMPANY!!! I WISH I HAD NEVER LET THEM TOUCH MY ROOF, AS I HAVE EXTENSIVE DAMAGE DUE TO THEIR INSTALLATION AND REPAIRS!!!!!

  Reply from the business

  Please contact the office. We have been in business for 32 years and will resolve any issue.

• 1 out of 5James BTC4 years ago

  Run and don’t look back this company will take your shirt off your back and your last buck they should not be in business bunch of crooks

  Reply from the business

  James we would like to hear more about your complaint and have the opportunity to resolve any issues you may have. Please contact us and let us know what we can do.

• 1 out of 5Leslie SchuhEdited 7 years ago

  BEWARE!!! My 77 year old parent called TSK, they came out to replace roof, siding, windows shed etc..repair! The job was so HORRIBLE that we had leakes EVERYWHERE! Siding was cut so close together, some areas never completed, now has to be repaired, windows were never ordered or repaired but yet tried to get my insurance to give them double amount of estimate and sign the whole check over, and when confronted about what they were doing we were threatened with a lean on our home!! I demanded they revise the amount owed several times for work that was never completed double charging me tax, extra items never bought, never repaired, windows never replaced etc...I have pictures and emails but Im not aloud to post !! BUT PLEASE DO YOUR RESEARCH !! They were recently (2018) on the news!!!!!!! UPDATED RESPONSE TO OWNERS RESPONSE:::::::: I love how you all conveniently FORGET who we are and what job it was! Just goes to show you dont give a damn! I personally emailed Michelle back and forth so you know exactly who I am!! Wow!!!🤣

  Reply from the business

  Hello Leslie, We endeavor to meet and exceed all of our customer needs and would very much … More

• 1 out of 5evelyn lopez7 years ago

  BEWARE>>>>STAY AWAY<<<<Ive been waiting on the roof now for more than 6months which is ridiculous, its failed inspection twice already, they are soo backed up by all the poor work complaints or their too greedy, lazy to fix their failures. Theres 3 other people in my neighborhood who are still waiting for them to correct the bad work they did on the re roofs from the last storm, here we are coming up on the new storms and im still waiting!!! Ive lost all confidence in their customer service sice ive been told numerous times they would fix it TODAY!! yet months later im still waiting it appears no one knows whats going on in that office. Ive included some pictures not all, theres way too many bad areas to post just a few so everyone can see just how bad it really is. They left crooked, broken shingles, exposed nails everywhere..... Read all reviews before you make the worst mistake of trusting this company

  Reply from the business

  Hello Evelyn, We apologize for this experience and would love to make things right. If you can please reach out with your property address we would be able to further look into this. We value all of our customers. Thank you so much for your feedback. We hope to hear from you soon. - TSK Exteriors

• 1 out of 5Paul Fabrizio8 years ago

  Poor customer service. Performed 1 hours worth of work after Hurricane IRMA and charged over $600 using my shingles (1/2 bundle). Took my unopened bundle with them and took me texting 5 days in a row to get my shingles back. Owner affiliate …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5mac eco8 years ago

  It's been 6 months waiting for the new roof to be done properly, yeah that's right 6months the horrible sloppy, subpar work of the installers was made worse when the tsk workers came to see what the problem was and hammered nails into the bare shingles and said they fixed the problem. After they delayed the inspection for months they finally called and failed the permit inspection. I called for an update and was told they hired bad subcontractors that did a horrible job and no longer work for the company anymore but they would send someone out that same week to fix it, so I waited and waited, no one showed up, im still waiting!!! They did call the permit inspector back like they had done everything required but no one had and so they failed the second permit inspection.... who fails two permit inspections?!?! Its like they forgot how to do roofs or dont want to correct the mistakes their installers did. I'm very disappointed in their overall work, lack of customer service and i will tell anyone and everyone to go somewhere else. Not worth the headache or time

  Reply from the business

  Hello Mac, Please reach out to our office via phone or email and let us look up your … More

• 1 out of 5Rich Field10 years ago

  I was told the job would be done in 3 hours. No it wasn't. Told they be back in the morning. Didn't show. Had no plumbing over night for 12 hours when I realized they closed off our roof vent. I picked up the sharp metal and staples and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Rich, We took your 3 sq. job on as a courteously because you were leaving town and wanted your roof replaced. TSK fit your job in between scheduled jobs. Also your roof had 10" vent that was not available locally. Every time you called we had the roofer at your property with in a couple of hours to address your concerns. The job was complete except for the vent we had to drive to Orlando to get. We apologize for any inconvenience that this project has caused you. Sincerely, Troy Krisle-CEO

• insurance help7
• new roof5
• shingles5
• siding installation2
• shingle repair2
• cost transparency2
• leak2
• timeliness2
• caring staff2
• improved appearance2

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5ANA RODRIGUEZEdited 2 months ago

  I’ve had the best experience dealing with Jason and Lori,Great customer service. I’ve had a lot of questions and between Jason and Lori they were able to answer all of them and explain everything in detail where I can understand and extremely helpful to me.. thank you so much.

• 5 out of 5Thomas and Brenda Richmeyer7 months ago

  The repairs were made promptly and I m told thoroughly. We will not know for sure until the next hard rain, but I have confidence it will be fine

• 5 out of 5Jean Eason10 months ago

  TSK is reliable and professional. The job was done perfectly and the cleanup was great. I recommend TSK without any reservations.

  Reply from the business

  We appreciate your business and it was our pleasure to serve you!

• 5 out of 5kathryn fostera year ago

  Great company to work with.… From start to finish, they did incredible. They are super reliable. Constant communication with us in every step of our Roof replacement. We highly recommend TSK Exteriors.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kathryn, We appreciate your business and look forward to serving you in the future.

• 5 out of 5Bruce Colea year ago

  very proffesional

  Reply from the business

  We enjoyed helping you with your re-roof!

• 5 out of 5Jackie Floresa year ago

  They got the job done fast and looks so much better. The area where the men were working was kept clean. Very impressed with the company 🙂 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Thomas Pilcha year ago

  Contacted TSK after the Hurricane Milton to inspect the roof. They found several shingles that had been lifted from the wind and reattached them to reseal the roof. They were prompt and reasonable in cost.

  Reply from the business

  We appreciate your business and were happy to help!

• 5 out of 5David Ahrensa year ago

  Stopped by the TSK office in the AM - had the minor shingle repair completed by mid-afternoon - invoiced with before and after pics emailed. Can't beat that.

  Reply from the business

  It was a pleasure working with you.

• 5 out of 5Fran Smitha year ago

  I recently had an outstanding experience with an excellent roof repair service, and I can't recommend them enough. From the initial consultation to the final inspection, the team demonstrated professionalism and expertise. They thoroughly assessed the damage and provided a transparent estimate with no hidden fees. The repair work was completed promptly and with high-quality materials. The crew was punctual, respectful of my property, and cleaned up afterward, leaving no mess behind. I was particularly impressed with their attention to detail and commitment to ensuring everything was done right. Communication throughout the process was excellent, with regular updates and answers to all my questions. My roof looks fantastic, and I feel confident that it's now well-protected against the elements. If you need roof repairs, look no further. This company delivers on its promises and provides exceptional service. Highly recommended!

  Reply from the business

  Thank you so much for your kind words. I was a pleasure working for you. Customers are our number 1 priority and we focus to make sure they are not only satisfied with the work performed but are happy to share their experience with our company.

• 5 out of 5Jorge Sical2 years ago

  I hired TSK for both roofing and some interior repairs, and I’m really happy with the results. They’re a small, family-owned business, and you can tell they care about their customers. They explained everything to me in a way that was easy …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We were glad to help with your entire project!

• 4 out of 5Steve BellEdited 2 years ago

  They don’t return any messages at first, but when they did finally get a hold of me, they came out and did a very good job on the eaves, troughs/gutters

  Reply from the business

  Steve, we enjoyed working with you.

• 5 out of 5Bruce Krist2 years ago

  They are the most honest roofing and siding contractors I have ever worked with. They showed up as promised and worked hard on my project. Great quality work.

  Reply from the business

  We appreciate and value our customers. Thank you for trusting us with your project.

• 5 out of 5Don Cohen2 years ago

  Great family owned business with a caring and competent staff..They tackled at least four different projects in our home over the past few years. I will happily call on them again, when we are ready for additional improvements or need any repairs...

  Reply from the business

  It was a pleasure working with you and Randy. Look forward to your next project!

• 5 out of 5Kent MillerEdited 2 years ago

  I called TSK Exteriors when someone working on my roof noticed that four vents up there were disintegrating from the UV light of the sun. The owner came out and took a look and later, sent his 2-man crew to do the repairs. Tanner and Tate did a wonderful, professional repair job which will prevent my roof from leaking in the future. They came right on time and worked very hard in the hot sun to get the job done professionally. I highly recommend TSK Exteriors for roofing and repairs professionally done at a fair price.

  Reply from the business

  Thank you so much for your kind words. I was a pleasure working for you and Kent. Customers are our number 1 priority and we focus to make sure they are not only satisfied with the work performed but are happy to share their experience with our company.

• Free estimates

  “…Contact Us Free Estimate PHONE: (407) 498-3900…”

• Family owned

  “…We are family-owned and operated. TSK Exteriors aims to…”