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Roof Warden

Roofing contractor

TriPoint Roofing

5780 TN-109, Lebanon, TN 37087

Google average
4.7
Ratings counted
31
One and two star
2 of 31(6.5%)
Tennessee median
1.9%

The first three are Google’s own figures for TriPoint Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.

Rating breakdown

4.7
31 ratings
How the 31 ratings break down, from five stars to one
5
2994%
4
00%
3
00%
2
00%
1
26%
6.5%of these 31 ratings are one or two stars (2)

Higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for TriPoint Roofing, most recent first.

  • 1 out of 5YOUNG PATRICE4 months ago

    I was looking for guidance on whether to repair or fully replace my aging roof. Instead of giving a clear recommendation, they gave vague answers and pushed for the most expensive option. I didn’t feel like they had my best interests in mind

    Reply from the business

    This customer has never contacted Tripoint and we have never had any interaction with them, let alone done work for them. They are either confused or this is a nefarious review, which we are investigating with google and our legal team.

  • 1 out of 5THEODORE CARLYN4 months ago

    They were quick to take the payment, but slow to respond afterward. Any concerns I raised were either ignored or delayed, which was very frustrating

    Reply from the business

    This customer has never contacted Tripoint and we have never had any interaction with them, let alone done work for them. They are either confused or this is a nefarious review, which we are investigating with google and our legal team.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • fair pricing6
  • professional crew6
  • efficient crew5
  • insurance assistance5
  • quick job completion3
  • hailstorm damage repair2
  • clear estimate2
  • honest sales rep2
  • knowledgeable team2
  • exceptional work2

Other reviews we hold

14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5deb clarka month ago

    From the initial quote to the final cleanup, their communication was excellent. Preston walked me through all my options without any pressure. They offered a very fair price, better than the other 3 quotes by a long shot! The installation crew was incredibly polite and skilled. It's rare to find this level of customer service these days. If you’re looking, you will definitely want to call them!

  • 5 out of 5Tyler Jamesa month ago

    TriPoint Roofing did an excellent job on our roof replacement. The crew was professional, punctual, and finished everything on time. The quality of work is outstanding and our home looks great

    Reply from the business

    Thank you, Tyler, for the fantastic review! We're thrilled to hear you had a great experience with our team. Providing quality workmanship, clear communication, and completing projects on time are always our goals. We appreciate your trust in TriPoint Roofing and hope you enjoy your new roof for many years to come!

  • 5 out of 5Andrew Nantoa month ago

    Preston was awesome! Had his guys come out for a roof inspection, and they were great! They gave me an upfront honest opinion on the state of my roof. Luckily it’s in great condition! Would recommend these guys to anyone!

    Reply from the business

    Thank you, Andrew, for the great review! We're glad Preston and our team were able to provide an honest assessment and that your roof is in great shape. We truly appreciate your trust and recommendation, and we're here anytime you need us in the future!

  • 5 out of 5Jhon Smitha month ago

    I had a great experience with TriPoint Roofing. They inspected my roof, explained all the options clearly, and completed the repair quickly. Very trustworthy and reliable company

    Reply from the business

    Thank you, Jhon, for your kind words! We're so glad you had a great experience with our team. Providing honest guidance, clear communication, and reliable service is what we strive for every day. We truly appreciate your recommendation and the opportunity to earn your trust!

  • 5 out of 5Devon Souriall5 months ago

    Preston and his team quickly took care of our roof after we had an issue with our home insurance. He squeezed us in quickly and was very professional throughout the process. Didn’t leave 1 piece of trash behind which I also appreciated. Good guys for sure.

    Reply from the business

    Thank you so much for the kind words—we really appreciate you trusting us with your home. Glad we could get everything handled quickly and leave things clean. Don’t hesitate to reach out if you ever need anything down the road!

  • 5 out of 5Maggie Byrne5 months ago

    Preston’s bid was well written and detailed! He had great customer service and answered all my questions. He sent lots of pictures. He went above and beyond!

    Reply from the business

    Thank you so much for the kind review! We appreciate you trusting us with your roof and taking the time to share your experience!

  • 5 out of 5Taren Bissinger5 months ago

    We had a great experience with TriPoint Roofing! Preston was very friendly and had great communication throughout the process. The team was efficient and cleaned up nicely on installation day!

    Reply from the business

    Thank you Taren! We appreciate your kind words and are glad you had a positive experience throughout the process!

  • 5 out of 5sha7 months ago

    Tripoint Roofing absolutely nailed it, literally. They replaced our roof quickly, professionally, and without turning our yard into a disaster zone. The crew was friendly, efficient, and now our roof looks so good even the rain seems impressed. Will be recommending to all our friends!

    Reply from the business

    Thank you so much for the awesome review! We love the line about the rain being impressed with the new roof — that gave our team a good laugh. It was a pleasure working on your home, and we’re glad our crew could make the process quick, clean, and stress-free for you. Your recommendation truly means a lot to us. If you ever need anything in the future, Tripoint Roofing is always here to help!

  • 5 out of 5cody jones8 months ago

    Great experience with TriPoint Roofing! My roof had issues, TriPoint had answers. The repair was quick, professional, and done right the first time—no duct tape required. The crew showed up on time, worked efficiently, and left my yard cleaner than they found it. Fair pricing, great service, and my roof is officially back in business. Highly recommend!

  • 5 out of 5LACY FULLER8 months ago

    Thank you to Tripoint Roofing for doing a great job on my roof. The work was professional, timely, and high quality. A special thanks to Preston for being so helpful and great to work with throughout the process. Highly recommend!

  • 5 out of 5Drew McGhee8 months ago

    I had an outstanding experience with TriPoint roofing! From start to finish, the entire process was smooth, professional, and stress-free. Preston, our sales rep, went above and beyond—he was knowledgeable, honest, and incredibly helpful in explaining every detail. He showed up on time, communicated clearly, and made sure we understood all our options without any pressure. The crew did excellent work, completed the job quickly, and left everything clean when they were finished. The quality of the materials and craftsmanship is top-tier, and the pricing was very fair for the level of service we received. If you’re looking for a dependable roofing company with exceptional customer service, ask for Preston—he’ll take great care of you! Highly recommend!

    Reply from the business

    Thank you so much for your kind review and recommendation! We’re thrilled to hear you had such a great experience with Preston and our team. Providing clear communication, quality work, and a stress-free process is always our goal. We truly appreciate your trust in TriPoint Roofing and are here anytime you need us!

  • 5 out of 5April Collins8 months ago

    After our roof was damaged by a hailstorm, TriPoint Roofing came through quickly and professionally. Preston, our sales rep, guided us through the entire process, explained our options, and made dealing with insurance stress-free. The crew …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your wonderful feedback! We’re so glad Preston and our team could make the process smooth and stress-free after the hailstorm. We truly appreciate your trust in TriPoint Roofing and your recommendation—it means a lot to us!

  • 5 out of 5kristin firrell8 months ago

    They do exceptional work at reasonable prices and deliver excellent customer service - very personable, trustworthy and accommodating!

    Reply from the business

    Kristin! Thank you so much for the wonderful review! We truly appreciate your kind words. Our team works hard to provide quality work at fair prices, and it means a lot to hear that you found us personable, trustworthy, and accommodating. … More

  • 5 out of 5Miles Bauer8 months ago

    If you need a roofer in the Middle Tennessee area, this is your place! Great people, dependable, quality work, and fair pricing. These are your guys! Highly recommend for all your roofing needs! Preston will get you taken care of!

    Reply from the business

    Thank you so much for the amazing review! We truly appreciate your recommendation and are grateful for your trust in our team. Providing dependable, high-quality work at fair pricing is what we strive for every day. We’re glad to hear you … More

The latest post from this business

Posted by TriPoint Roofing to their own Google profile 5 months ago. Their words, not ours.

7 Signs of Wind Damage to Your Roof Even If You Don’t Have a Leak - When a strong storm moves through Nashville or Middle Tennessee, most homeowners look for the obvious signs of roof damage: missing shingles, fallen branches, or water dripping through the ceiling. But what if your roof isn’t leaking? A roof doesn’t have to be leaking yet to have suffered meaningful wind damage. High winds can loosen roofing materials, lift shingles, damage flashing, and compromise other components of your roofing system without immediately allowing water into your home. Some of these problems may remain unnoticed until the next major storm or heavy rainfall exposes the underlying damage. Knowing the wind damage roof signs to look for can help you recognize potential problems early. However, homeowners should avoid climbing onto the roof themselves. A professional roof inspection [https://www.tripointroof.com/roof-inspection/] is the safest and most reliable way to determine whether your roof has sustained storm damage. TriPoint Roofing helps homeowners throughout Nashville and Middle Tennessee evaluate and address roofing problems following severe weather. Here’s what to look for after a high-wind event to determine if you need wind damage roof repair services [https://www.tripointroof.com/wind-damage-roof-repair/]. Table of Contents Toggle * Why Wind Can Damage a Roof without Causing a Leak [https://www.tripointroof.com/wind-damage-roof-signs/#Why_Wind_Can_Damage_a_Roof_wit...1 day agoLearn more

What TriPoint Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…5.0 31 reviews Easy Financing 20-Year Warranty Call Us Now (615) 588-8789 Request…”

  • Free estimates

    “…Call Us Now (615) 588-8789 Request FREE Estimate FREE Estimate Home Services…”

  • Financing available

    “…Get Financing Options Warranty Every…”

  • 24/7 emergency call-out

    “…roof repairs, a full replacement, emergency service, siding installation, or gutter work…”

  • Family owned

    “…As a family owned and operated roofing contractor, we…”

Other roofers in Lebanon

Ranked by how many ratings Google has counted.

Other roofers we list in Lebanon
Roofing contractor
Rackley Roofingroof repairs, kind staff, excellence driven4.7175 ratings7.4% one and two star(615) 492-8489
Jonesall Inc. Roofing & Constructionquick job completion, fair pricing, insurance assistance5.092 ratings0% one and two star(615) 485-0213
Blacks Metalsmetal roof, products, project4.483 ratings14.5% one and two star(615) 547-7881
Gold Medal Roofinginsurance claims, metal roof upgrade, new roof4.972 ratings2.8% one and two star(615) 640-1051
Specialized Roofing & Exteriorsinsurance claims, workmanship, courteous staff5.047 ratings0% one and two star(615) 506-4286
American Quality Roofing & Exteriorsroof replacement, insurance claims, cost savings5.042 ratings0% one and two star(615) 802-4246

All roofers in Lebanon →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 31 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 20, of which 20 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.