Roofing contractor
Tri-State Construction Co
5 Brussels St Bldg B, Worcester, MA 01610
- Google average
- 5.0
- Ratings counted
- 255
- One and two star
- 3 of 255(1.2%)
- Massachusetts median
- 1.1%
The first three are Google’s own figures for Tri-State Construction Co, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 251 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 0% | |
| 2 | 2 | 1% | |
| 1 | 1 | 0% |
About typical — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Tri-State Construction Co, most recent first.
- 2 out of 5Yessi G3 years ago
Was not the best first time experience.
- 2 out of 5Omea4 years ago
We became repeat customers of Tri State recentlly. First, so far we remain satisfied with their work as we had been before. However, we are currently unwilling pariticpants of an inconsistent invoicing and billing practice, whereby the …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Ryan Gentile5 years ago
Had a very big job lined up $40,000+ and they never got back with a quote despite following up multiple times.. originally came out in December and still no quote. Unfortunately I really wanted this company do do the work but I guess I’ll have to look elsewhere
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding20
- professional crew18
- estimate12
- roof leak repair8
- clean job site6
- quick repair4
- honest staff4
- shingle installation3
- ice dam damage2
- leak detection2
Other reviews we hold
14 more of the 219 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Frank Wells23 hours ago
The guys at Tri-State Construction were great. Rafal was quick to respond to my call for a new roof. He always returned my calls promptly. The roof looks amazing. I would recommend them for any job. Thanks Tri-State!
Reply from the business
Thank you for your business and for taking the time to leave us a review! We truly appreciate your support!
- 5 out of 5Kevin k2 days ago
Very knowledgeable and quick response for roof repair.
Reply from the business
Thank you so much for your kind review! We truly appreciate your support and are delighted to hear you had a great experience. We look forward to serving you again.
- 5 out of 5David Crowley2 weeks ago
RAF was very helpful diagnosing problems and potential solutions for broken skylight. Quick and timely service. Thank you!
- 5 out of 5Patricia CournoyerEdited 3 months ago
Quick, good customer service and great work!! Would hire again!
Reply from the business
Thank you for the great review! Tri-state construction Is glad we could help with siding flashing repair on your home. Our team is committed to providing high-quality siding and roofing service for homeowners in Worcester county If you ever need help with Siding or Roofing project, we ll be glad to help
- 5 out of 5Robert MacDonald3 months ago
Very professional, hard working, great results!
Reply from the business
Thank you Robert for the kind words! We’re really glad you had a great experience and appreciate you taking the time to share it.
- 5 out of 5Pedro Tevalan4 months ago
Great job fixing my rubber roof
Reply from the business
Thank you for your kind words
- 5 out of 5Bethania Alvarez5 months ago
Rafael was super professional and helpful. He communicated with me step by step and I always knew what to expect. 100% recommend!
Reply from the business
Thank you for your gracious review we appreciate your time and feedback!
- 5 out of 5Kathryn Zingarelli5 months ago
Just based on the first experience alone, when they came to give me a quote after an ice dam took my gutter off, these are good guys. Climbed through the snow to remove pieces of the siding that were hanging off for me. Totally didn’t have to do this, but were just being kind.
- 5 out of 5Shaun Sutner6 months ago
Raphael of TriState did a fantastic job of clearing a ton of snow from my roof to prevent ice dams. He showed up soon after I called, even during a busy stretch for his company, and a lot of roofers after our big storm. He worked quickly …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Shaun for taking the time to leave a review. Happy that we could help you.
- 5 out of 5Amy BauerEdited 6 months ago
My husband and I recently had a new roof put on our home by Tri State and truly cannot say enough good things about John, Raf, and the whole team. From start to finish we have been so impressed with the professionalism! First of all, John was incredibly responsive -- if you've tried contacting anyone about fixing anything in/on your home, you know how frustrating it can be to call, leave a message, and then...crickets. Not Tri State! John and Jay came out to scope the project the same day we called them. Practically unheard of! And when it came time to work on the roof the whole crew was thorough, professional, and such hard workers. The new roof looks incredible, they even fixed a couple leaky spots on our detached garage, and did a wonderful cleanup job. We are already planning on reaching out when we need some work done in the future -- and with a 120 year old house, there's never a shortage of work to be done! 10/10, highly recommend.
- 5 out of 5Kevin Colaj8 months ago
Great Work instaling my new shingle roof
- 5 out of 5April Oland Childs8 months ago
I recently had Tri-State Construction install a brand-new roof and complete all the PVC vinyl trim on my home, and I couldn’t be happier with the results. From start to finish, the team was extremely efficient, professional, and easy to work with. They showed up on time, worked diligently, and kept the job site clean throughout the entire process. What really stood out was how they went above and beyond to make sure everything was done perfectly. They paid close attention to detail, addressed every question I had, and made sure the final product looked flawless. The craftsmanship is outstanding, and my home looks better than ever. I highly recommend Tri-State Construction to anyone looking for quality work and a company that truly cares about its customers. Excellent service and an excellent experience! Thank you, RAF and your team.
Reply from the business
Thank you so much for your wonderful review, and we really appreciate the business.
- 5 out of 5Lisa McHugh10 months ago
Excellent company, had a leak in my roof, they responded right away and had it fixed within 24 hours. Very glad to find a trustworthy business to help with home repairs that I can't do myself. Will definitely remain a customer and recommend to others. Greatly appreciate your help with the repair!
Reply from the business
Thank you Lisa for your Business and taking the time to leave a review. I’m glad you were happy with the repair we provided. Thank you for your feedback
- 5 out of 5Joan K10 months ago
Tri-State did a fabulous roofing job in 2018. When I called them this year with a possible roof leak they came to check it out immediately. Unusual these days to have a company where someone actually picks up the phone and graciously does what they say they're going to do. Not only did Raffel seem to figure out the quick repair but he fixed a gutter that had nothing to do with it. I highly recommend Tri-State.
Reply from the business
Thank you for your feedback
What Tri-State Construction Co says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Error Bad respond A LICENSED CONSTRUCTION CONTRACTOR IN…”
License number shown
“…Massachusetts Construction Supervisor License #087191 In Business Since 2000 Over 20 Years…”
Warranty offered
“…for the best value, service, and warranty on top-quality roofing , vinyl…”
States years in business
“…License #087191 In Business Since 2000 Over 20 Years of Construction Industry Experience…”
States a founding year
“…Supervisor License #087191 In Business Since 2000 Over 20 Years of Construction…”
Their site also states: free estimates.
Other roofers in Worcester
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Tip Top Roofinghard working crew, pleasant staff, dumpster removal4.9370 ratings3.5% one and two star(508) 835-4777 | 4.9 | 370 | 3.5%13 of 370 | (508) 835-4777 |
| Hemlock Roofingcourteous staff, decking, attention to detail5.0214 ratings0% one and two star(774) 418-3724 | 5.0 | 214 | 0%0 of 214 | (774) 418-3724 |
| TRUEHOME Roofingfair pricing, siding, efficient crew4.9187 ratings2.1% one and two star(774) 224-8668 | 4.9 | 187 | 2.1%4 of 187 | (774) 224-8668 |
| Pinkman Roofingsiding replacement, attention to detail, professional crew5.0145 ratings0% one and two star(508) 233-7411 | 5.0 | 145 | 0%0 of 145 | (508) 233-7411 |
| Seven Hills Roofingquick response, easy to work with, professional job4.8136 ratings5.1% one and two star(508) 414-8305 | 4.8 | 136 | 5.1%7 of 136 | (508) 414-8305 |
| CPR ROOFINGsiding, new deck, respectful crew4.8118 ratings4.2% one and two star(774) 214-6744 | 4.8 | 118 | 4.2%5 of 118 | (774) 214-6744 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 255 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 254, of which 219 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.