Roofing contractor
Top To Bottom Construction
11424 165 Ave NW, Edmonton, AB T5X 3W6
Listed under Acheson, AB
- Google average
- 4.5
- Ratings counted
- 68
- One and two star
- 7 of 68(10.3%)
- Alberta median
- 3.2%
The first three are Google’s own figures for Top To Bottom Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Alberta roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 57 | 84% | |
|---|---|---|---|
| 4 | 2 | 3% | |
| 3 | 2 | 3% | |
| 2 | 1 | 1% | |
| 1 | 6 | 9% |
Higher than most — the typical roofer in Alberta sits at 3.2%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Top To Bottom Construction, most recent first.
- 1 out of 5Jennifer Langforda month ago
This company is a very disappointing! I am a senior and was treated very badly! Jose’ was supposed to come on July 10,2026 to repair my roof! He did not show up, he did not call! I called the company and some lady said it was going to to be $5,000 to fix then she said she will pass on the message to Jose’ !! No phone call on Tuesday or today! I call a different company and it’s going to be way cheaper! At least I’m getting my roof fixed! I would not recommend this company if you are a senior and alone!
- 1 out of 5Amlt372 months ago
This company is totally unreliable, can NOT depend on them.Will never recommend them and will be going to another company
Reply from the business
We are sorry to hear you were disappointed. We provided the requested estimate and follow up with a phone call to confirm it was received, but we did not receive any further communication or authorization to proceed with the project. … More
- 2 out of 5Dan9 months ago
Did not show up to the job site. No communication on the day that work was to begin even though Jose confirmed two days prior. A few days after the project was scheduled to start, he informed me that he was on his way when I no longer needed his services.
Reply from the business
Thank you Dan for your feedback. We apologize for the inconvenience and the lack of communication on the scheduled start date. We understand how important timing and clear communication are for any project. When we followed up a few days … More
- 1 out of 5Jeff Wong3 years ago
Roofing on our new construction home had many nails exposed and certain areas which should have been caulked was not. The workmanship was poor but we did not know at the time until another contractor went onto the roof. As homeowners, you will not know these issues unless you go onto the roof which they would not expect you to. The pricing was fair and Jose is a nice guy but I can't recommend them for roofing. Bins are okay.
Reply from the business
Hi there Jeff. We have looked in our system and can’t seem to find you as our past customer but If you don’t mind calling our office at 7809754800 to verify your project. We stand by our workmanship and if this happened we would be there same day to verify and fix our errors .. please give us a call.
- 1 out of 5M&V6 years ago
Extremely disappointed that this company would take advantage of a senior and not stand by their obviously bad workmanship. Shingles improperly installed initially then tried to patch and tar the work. Shingles have come off regularly and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
This comment baffles us as We definitely stand by our workmanship. If there is a problem we stand by our workmanship 100% We especially take care of our seniors. Please email toptobottomroofing@shaw.ca or call the office 7807577770 with the information and we will rectify You can also contact me on my personal cell phone 7809754800. Call me day or night or text me
- 1 out of 5B B7 years ago
Half our province is in fire and your employees throw cigarettes out the window . I got the photos of the truck and employees
Reply from the business
Thank you Barry for bringing this to my attention and yes you are totally correct. I will assure you This will be address tomorrow morning at our safety meeting to these employees. Should you wish to speak to me directly please do so 7809953209
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- pricing20
- quick work6
- shingle replacement5
- shingle samples2
- clear estimate2
- quality roof2
- friendly crew2
- thorough explanation2
- experienced staff2
- response time2
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Crystal Francisa day ago
Very pleased with the quality of the work and final product of shingle replacement house & garage. Nice price, good communication with no hassles or surprises. Definately recommend.
- 5 out of 5Tracy Hodgkinsona week ago
Top To Bottom Construction Ltd were amazing when our roof was damaged in a severe storm. We were provided with a quote right way and they were able get our roof replaced quickly and efficiently. We are very pleased with work and would definitely recommend Top To Bottom Construction.
- 3 out of 5Rick Froment3 weeks ago
Jose was a very friendly and a seemingly knowledgeable worker. However $420 for 10 minutes work to reattach 1 piece of shingle was extremely steep in my opinion.
- 4 out of 5TorindaEdited a month ago
Overall the roof colour looks great. The pricing was on par with several others. Went with them because we wanted to support local and they were the friendliest overall. We are not super happy to see some of the detail work that we have to look at daily now but that would be our bad (makes sense something had to fall through considering they did a house our size in one day and that detail work was being done at about 9:00- 10PM while our neighbors of similar or smaller other companies took 2+ days). Asked multiple times about another quote and have not received an answer just to be aware of that. Just as my hubby asked for a call from the owner to discuss a couple other items and didn't end up hearing back. Edited to add that we ended up having a dripping leak into our garage so now have to come out of pocket to fix that. We had the roof installed a month ago and apparently it was due to a window casing. Timing is very suspicious considering our house is 15 years old and it was only that one section. We personally owned the house 5 years and we never had a leak prior or sign of. However, it's not all negative. They came out tarped it over and the leak stopped (even though that same window casing was not adjusted). They did come and redo that whole section at no extra cost to us. Honestly, if you can get Gerald (and helper Reid!!) You will be set. I have full confidence in the part that Gerald redid. Now I am just stressing about the rest of my roof that was not done by him or his crew.. Just as Gerald made sure that I am not looking at glue spots that looked like dog turds, ridiculous handprints/dirt on the siding or nails just left on the roof so thank you massively Gerald for the attention to detail on that.
- 5 out of 5James Whitea month ago
Got the job done as soon as possible! Price was good with flexible payment options! Took the time to listen and explain roofing needs. Knowledgeable with 20 years experience!
Reply from the business
Thank you, James, for the fantastic review! We are so glad you were happy with our service, pricing, and flexibility payment option. … More
- 5 out of 5Harry Franssen2 months ago
Very happy we hired Top to Bottom to do our roof. It required a bit of extra work because of the age of our house . They didn't disappoint and would highly recommend them to anyone considering getting their roof done. We'll done ✔️.
Reply from the business
Thank you, Harry! We appreciate the opportunity to work on your roof and are glad we could deliver the result you are happy with! Thank you for your trust, recommendation, and support of our team!
- 5 out of 5Foot and Ankle Wellness Centre2 months ago
I've used them two times for emergency situations. They were prompt in reply and prompt in service! They are priced reasonably and are in business to do good business! Claudia is A1 in her ability to handle situations and calls like a pro! I am very happy with them and they will be my go to for roofing for sure!!!
Reply from the business
Thank you so much for your kind words and continued trust in our team. We are glad we could be there when you needed us and that you were happy with our prompt service and communication. Claudia will be thrilled to hear your feedback. We truly appreciate your support and look forward to help you with any future roofing needs.
- 5 out of 5Shauna Audette2 months ago
We needed a roof repair after some wild weather, and these guys were able to come out and fix the problem on the day I called. Super nice and professional people, and reasonably priced.
Reply from the business
Thank you, Shauna for your wonderful review. We are glad we could respond quickly and get your roof repaired the same day. We truly appreciate your kind words about our team and we’re happy to hear you found our service, professional and responsibly priced. Thank you for choosing Top To Bottom construction.
- 5 out of 5Asiya K3 months ago
We recently had our roof replaced and couldn’t be happier with the experience. From the initial inspection to the final cleanup, Jose was professional, punctual, and extremely knowledgeable. He took the time to explain our options clearly and provided a fair quote. Very happy.
Reply from the business
Thank you, Asiya for your thoughtful review! We are so glad to hear you had a great experience from start to finish. Jose takes great pride in making sure everything is clear and done right, so your feedback means a lot. It was a pleasure works with you.
- 5 out of 5Sarah M3 months ago
Quick to respond and come do an estimate, thoroughly explained the problem
Reply from the business
Thank Sarah you for your kind review! We are glad we could respond quickly and provide thorough explanation of the issue. We believe a clear communication and harness service are very important and we are truly appreciate you taking the time to share your experience with us!
- 5 out of 5Chantelle Cloutier3 months ago
Fast and friendly service, went above and beyond! Highly recommend!!! Will definitely be using in the future if need be. Thanks for the wonderful job!!!
Reply from the business
Thank you so much Chantelle for your kind words and recommendation! We’re so glad to hear you were happy with our service and that we could go above and beyond with you. It was a pleasure working with you and we truly appreciate your support. We will be happy to help again anytime you need us in the future.
- 5 out of 5C F3 months ago
We had a new roof installed at our lake cabin - we are very happy with the work. Jose was very easy to deal with and is very knowledgeable. We had an issue with a loose piece of fascia afterwards, and they came right back out and replaced it. Would definitely recommend Top to Bottom Construction!!
Reply from the business
Thank you so much for your kind review! We are happy to hear you were pleased with your new cabin roof and your experience with our team. Jose and the team always strive to provide quality work and … More
- 5 out of 5Oksana Mashchak3 months ago
Very happy with the service: easy communication, good color choices, friendly people! Highly recommend
Reply from the business
Thank you so muck Oksana for your kind words and for trusting us with your project. We are glad you were happy with the communication, collar selection, and overall service. It was a pleasure working with you!
- 5 out of 5Darlene Bushewsky3 months ago
The siding on my chimney stack blew off during a blizzard and high winds. I contacted top to bottom construction to repair the damage. A day before they came, we had trees removed that were in front of the house. We discovered that the capping on 1/2 the window hadn’t been done. The guys from Top to Bottom fixed both the chimney stack and capped the window for me. They were professional, fast and the work was great. They Also noticed that there was gaps where my utilities exit the house that should have been sealed when the siding was initially replaced by a different company in 2017. They also sealed the 3 spots. Service was fantastic and very fairly priced! Excellent communication! I’ve already reccomended them to several friends.
Reply from the business
Thank you so much, Darlene, for such a detailed review. We truly appreciate your kind words and are very glad we could help prepare the chimney stack and address the additional issue we found along the way. Our goal is always to make sure that everything is done properly and that our customers feel taken care throughout the process. We are grateful for your trust in us and for recommending us to your friends. It was a pleasure working with you!
What Top To Bottom Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Roof Warranty Our warranties are industry-leading…”
States a founding year
“…a family-owned and -operated business since 2005, we offer experience that you can…”
Free estimates
“…Projects Call us: 780-975-4800 Get a Free Quote Residential Roofing Services Edmonton…”
Family owned
“…They are rated as a top quality family owned service business. I was needing…”
Other roofers in Acheson
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Bains Roofingfair pricing, professional crew, new shingles4.7224 ratings6.3% one and two star(587) 415-7670 | 4.7 | 224 | 6.3%14 of 224 | (587) 415-7670 |
| Roofer Donreasonable quote, shingle replacement, no upselling4.7100 ratings9.0% one and two star(587) 783-9174 | 4.7 | 100 | 9.0%9 of 100 | (587) 783-9174 |
| Sargeant’s Roofing & Exteriors LTDshingle replacement, efficient crew, fair pricing4.780 ratings6.3% one and two star(855) 488-7663 | 4.7 | 80 | 6.3%5 of 80 | (855) 488-7663 |
| Zeebee's Sidingsiding repair, warranty, professional crew4.057 ratings22.8% one and two star(780) 487-5700 | 4.0 | 57 | 22.8%13 of 57 | (780) 487-5700 |
| CCS Contracting Ltdplace to work, job, people3.956 ratings23.2% one and two star(780) 481-1776 | 3.9 | 56 | 23.2%13 of 56 | (780) 481-1776 |
| Taurus Exteriors and Roofingprofessional crew, shingles, competitive pricing4.954 ratings3.7% one and two star(780) 919-4782 | 4.9 | 54 | 3.7%2 of 54 | (780) 919-4782 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 68 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.