Roofing contractor
Top Tier Roofing
429 N Main St, Suffolk, VA 23434
- Google average
- 4.9
- Ratings counted
- 111
- One and two star
- 0 of 111(0%)
- Virginia median
- 1.7%
The first three are Google’s own figures for Top Tier Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 105 | 95% | |
|---|---|---|---|
| 4 | 4 | 4% | |
| 3 | 2 | 2% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Top Tier Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement32
- courteous staff16
- insurance claim assistance9
- thorough inspection8
- estimate process5
- efficient crew5
- quick job4
- leak detection3
- cost estimate3
- debris cleanup2
Other reviews we hold
14 more of the 102 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Lindsey Vaughn3 months ago
Had an excellent experience with Top Tier Roofing. Ty spent a lot of time inspecting the house, detailing the process and contract, answering all questions then making sure the work was done correctly. The roofer, Edwin, was a pleasure to work with and did a great job. He was able to identify and correct old problems with our roof. Overall, I thought that the cost was very reasonable, communication was very good and the roof looks great.
Reply from the business
Thank you for the glowing review, Lindsey! We're thrilled to hear that you had such a positive experience with Top Tier Roofing, Ty, and Edwin. We take great pride in our residential roofing services and strive to provide exceptional communication and quality work. It's fantastic to hear that your roof looks great and that Ty and Edwin were able to address any issues with your roof. If you ever need help with siding, gutters, or any other roofing needs in the future, don't hesitate to reach out. Your satisfaction means the world to us!
- 5 out of 5Franchesca Foxx4 months ago
Top Tier Roofing Company exceeded my expectations! From start to finish, the process was smooth, fast, and professional. Jason was incredibly honest and trustworthy, which made me feel confident every step of the way. I received my quote quickly, and the work was completed just two days later, impressive turnaround! They handled both my roof and window, and the quality of work is outstanding. I highly recommend them to anyone looking for reliable and efficient service.
Reply from the business
Franchesca, thank you so much for the glowing review! We’re thrilled to hear about your positive experience with our roofing company. Jason is a gem, and it’s wonderful to know he provided you with top-notch service. We take pride in delivering efficient and high-quality work for both residential and commercial roofing projects. It’s great to hear that your roof and window were taken care of promptly, and that you were satisfied with the outcome. If you ever need assistance with siding or gutter installation, feel free to reach out. We appreciate your recommendation and can’t wait to work with you again in the future!
- 5 out of 5tiffany meadows4 months ago
The gentleman that came out and fixed my roof Jason McCracken did an excellent job. He was punctual, professional, & excellent at communicating and at repairing my roof where shingles had came off. I was very impressed with how quickly the company responded, got the gentleman out to my house, and repaired my roof. I would highly recommend this company and Mr. McCracken.
Reply from the business
Thank you, Tiffany, for the fantastic review! We're thrilled to hear that Jason provided you with top-notch service. Ensuring our customers are satisfied is our top priority - whether it's for residential roofing, commercial roofing, siding, gutter installation, or any other services we offer. We pride ourselves on our punctuality, professionalism, and excellent communication skills. It's great to hear that everything was promptly taken care of for you. Your recommendation means a lot to us. If you ever need assistance with roofing, siding, or gutters in the future, don't hesitate to reach out. Thanks again for choosing Top Tier Roofing!
- 5 out of 5N. Ta5 months ago
I had an excellent experience from Jason. He was punctual, polite, and extremely knowledgeable of his trade. Even before our appointment time, Jason texted/called to let me know that he was on his way to my house. Those 2 traits from Jason told me that Top Tier Roofing is respecting its customer and having good communication to customer. After showing Jason the leak issue (vent from roof for the gas water heater had water every time it rained), Jason was able to explain what possibly causes the leak and complete the repairs on the spot. After a downpour rain and strong wind yesterday, no more leaks over the vent for the gas water heater. I am very happy with the repairs Jason did. I highly recommended Jason from Top Tier Roofing as he is the most responsive, friendly, and easiest to communicate.
Reply from the business
Thank you so much for the glowing review! We're thrilled to hear that Jason provided top-notch service and fixed the leak in no time. Customer satisfaction is our top priority, and we're pleased to know that you had a positive experience with our team. It's great to hear that our prompt and knowledgeable service made a difference for you. Don't hesitate to reach out if you need help with any other roofing issues in the future. Thanks again for recommending us, and we appreciate your support!
- 5 out of 5Rachel Engrem5 months ago
Ty took the time to listen to what we wanted and walked me through every step from demo to cleanup. The crew was fast and professional. Highly recommend.
Reply from the business
Thank you for the glowing 5-star review, Rachel! We're thrilled to hear that Ty and our crew provided such a positive experience during your residential roofing project. Making sure our customers are happy every step of the way is our top priority. If you ever need help with siding, gutters, or any other roofing needs in the future, we'll be here to assist you. Appreciate your recommendation!
- 5 out of 5Mary WILSON6 months ago
They work very professor and they are the best I will use them again thank you thank you.
Reply from the business
Thank you for the wonderful review, Mary! We're thrilled to hear that you had a great experience with our residential roofing services. Our team takes pride in providing top-notch service, whether it's for residential roofing, siding, gutters, or shingle roofing. We look forward to working with you again in the future.
- 5 out of 5John Rubio7 months ago
I am selling my house and and buyers inspectors noted signs of past moisture. Ty from Top Tier showed me the issue in the attic as well as from on the roof. HERE IS THE BIG PART! Rather, than charging me 800-1200 dollars to fix issue, he walked me through how I can do it myself for under $50 dollars and a half an hour.. I would request him. He was totally honest, showed me pictures of vent boot adapter and proper caulking to use.
Reply from the business
John, thank you so much for sharing your experience with us! We're glad to hear that Ty was able to assist you with the issue in your attic and on the roof. We always strive to be transparent and helpful to our customers, whether it's for residential roofing, commercial roofing, or any other services like siding and gutter installation. It's fantastic to know that Ty's guidance saved you money and time on the repair. If you ever need assistance in the future, feel free to reach out. Good luck with selling your house!
- 4 out of 5Nick LaFrankie9 months ago
Less than 10 months and I’ve already got shingles falling out. Thank you all for a timely response, it’s really appreciated. I have other parts of the house that need to be roofed and plan to use you because of the customer service.
Reply from the business
Mr. LaFrankie, Thanks for reaching out. As we discussed this morning, mansard shingles can sometimes be a bit tricky because of the steep angle, and even a well-installed one can slip from time to time. What you are experiencing is the shingle has delaminated at it's bond from manufacturing. As a Platinum Preferred Owens Corning Contractor we stand by not only our craftmanship but also the product we choose to install. We’ll be out soon to get it taken care of and make sure everything’s secure. Appreciate your patience and for bringing it to our attention. – Kyle Newman, Owner, Top Tier Roofing
- 5 out of 5Kim Vincent10 months ago
I’ve had them come twice for two different repairs, flashing around the chimney and another caulking issue. They were extremely courteous and scheduling was fast! Jason did a thorough job. We couldn’t be more pleased.
Reply from the business
Hey Kim, thank you so much for the glowing review! We're thrilled to hear that you were happy with our services for both your flashing and caulking issues. Jason is indeed a star in our team, and we're glad he could take care of everything for you. If you ever need help with residential roofing, siding, or gutter installation in the future, you know who to call. Thanks again for choosing Top Tier Roofing!
- 5 out of 5Tuyet Mai Houston10 months ago
Jason from Top Tier Roofing has been amazing! He took time to explain to me the issues. He even took pictures of my roof to show me what was going on. I know nothing about roofing so I really appreciated his patience in answering all of my questions. He even continued answering my questions via text when the work was done. I highly recommend Top Tier Roofing and Jason.
Reply from the business
Thank you for the glowing review! We're thrilled to hear about your positive experience with Jason and our team at Top Tier Roofing. It's fantastic to know that Jason was able to patiently explain everything and went the extra mile to make sure you understood the process. We pride ourselves on excellent customer service, and we're glad that reflected in your interaction with us. If you ever need help with residential roofing, gutters, or siding in the future, don't hesitate to reach out. Thanks again for recommending us!
- 5 out of 5MD Fish10 months ago
Top tier roofing scheduled quickly and promptly showed up on time. Jason did a thorough job of checking everything and cleaning up my roof. I Will definitely contact them again when the need arises
Reply from the business
Thank you for the awesome review! We're thrilled to hear that you had a great experience with our team. We take pride in providing prompt and thorough services for both residential and commercial roofing. Whether it's gutter installation, shingle roofing, or siding, we've got you covered. Jason will be delighted to know his hard work didn't go unnoticed. Remember, we're just a call away for any future roofing needs. Hope to work with you again soon!
- 5 out of 5Sparkle Callis10 months ago
Jason was very knowledgeable, helpful and answered all my questions with ease.
Reply from the business
Thank you for the 5-star review! We're thrilled to hear that Jason provided you with such great service. If you ever need anything else related to roofing, gutters, or siding, feel free to reach out. We appreciate your support!
- 5 out of 5Steve Aldony11 months ago
I just want to thank Ty Cox for being so knowledgeable about the area of where the roof leak was coming from and the recommendations for the job! Thanks for the help!
Reply from the business
Thank you for the awesome review, Steve! We're glad Ty was able to pinpoint the source of the leak and provide you with great recommendations. If you need any further assistance with your residential or commercial roofing, siding, or gutter installation needs, feel free to reach out. We appreciate your support!
- 5 out of 5Tyler Beacham11 months ago
This company does an outstanding job. Their work is top notch, the service is excellent, and communication is always clear and professional. I’ve been very impressed and highly recommend them for anyone looking for quality and reliability.
Reply from the business
Thank you, Tyler, for the fantastic review! We are thrilled to hear that you are happy with our residential roofing services. Making our customers happy and providing top-notch work is what we love to do. If you ever need assistance with commercial roofing, siding, or gutter installation, you know who to call. We appreciate your recommendation and look forward to working with you again in the future!
The latest post from this business
Posted by Top Tier Roofing to their own Google profile 3 months ago. Their words, not ours.
Properly functioning gutters are one of the most important parts of protecting your property from costly water damage. At Top Tier Roofing, we provide professional gutter installation services that help direct rainwater away from your foundation, landscaping, walkways, and exterior surfaces. A well-designed drainage system works quietly in the background, helping preserve your investment through every season. Our experienced installers take pride in completing every gutter installation with careful attention to detail. Proper pitch, secure fastening, and strategically placed downspouts all contribute to a system that performs efficiently year after year. We also take time to answer questions and explain maintenance recommendations so you can maximize the lifespan of your new drainage system. Whether you're replacing aging gutters or adding a completely new system during an exterior renovation, Top Tier Roofing delivers dependable workmanship backed by outstanding customer service. Our goal is to provide attractive, durable solutions that protect your property while giving you confidence whenever severe weather arrives. Quality materials, professional installation, and personalized service are what set us apart. 🌐 More info: http://toptierroofingva.com/?utm_campaign=gmb&utm_medium=organic&utm_source=gmb 👉 Discover more: https://local.google.com/place?id=11806314478751934147&use=posts&lpsid=CIHM0ogKEM7h4ejH8omElwE5 days ago
What Top Tier Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Limited Time Offer: FREE 50 Year Warranty Call Us 24/7 At 757-349-1349 Roofing…”
Free estimates
“…Financing About Us Contact Us Get a Free Estimate Limited Time Offer: FREE 50 Year…”
24/7 emergency call-out
“…Offer: FREE 50 Year Warranty Call Us 24/7 At 757-349-1349 Roofing Roofing…”
Other roofers in Suffolk
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Nansemond River Roofing & Siding, LLCquick response, siding repair, respectful crew4.993 ratings3.2% one and two star(757) 935-5656 | 4.9 | 93 | 3.2%3 of 93 | (757) 935-5656 |
| Knight Exteriors LLCnew deck, hard working crew, new roof5.092 ratings0% one and two star(757) 751-3831 | 5.0 | 92 | 0%0 of 92 | (757) 751-3831 |
| Perry Family Roofing & Remodelingchoice, insurance, leak4.879 ratings0% one and two star(757) 540-3300 | 4.8 | 79 | 0%0 of 79 | (757) 540-3300 |
| Andrews Roofing Co Incbeautiful work, workmanship, property respect4.173 ratings19.2% one and two star(757) 399-3066 | 4.1 | 73 | 19.2%14 of 73 | (757) 399-3066 |
| National Roofing Corporationworkmanship, competitive, commercial5.011 ratingstoo few to compare(757) 465-1188 | 5.0 | 11 | —too few | (757) 465-1188 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 111 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 111, of which 102 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.