The Roofing Friend, Inc.

The only one or two-star review we hold for The Roofing Friend, Inc..

• 1 out of 5Sherry Guanling Xiea year ago

  Terrible work!!! These guys don’t know what they are doing. They were installing new roof for us, but the next day we found many holes on the ceiling! And they even damaged our beams! It’s a disaster!

  Reply from the business

  Sherry, we sincerely apologize for the mistake during the final details of your project. Quality and customer satisfaction are our top priorities, and as soon as we learned about the issue, we came back and fixed everything right away. We always strive for perfection in every project, and while rare, mistakes can happen—we appreciate the opportunity to make things right. If there’s anything else we can do, please don’t hesitate to reach out. Thank you for your feedback, and we hope to earn your trust again in the future.

• punctuality3
• new plywood2
• metal roof2
• inspection2
• rain2
• quote2
• communication2
• roof repair2

14 more of the 16 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Janea month ago

  Roofing Friend did a great job replacing our shingle roof with a standing seam metal roof. We had a complex situation as we had mold in our attic which required carefully removing the moldy decking, wetting the boards to prevent spreading …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lawrence Lee5 months ago

  The re-installation of my roof window went without delay. Really happy that Roofing Friends was able to help on Holly St!

• 5 out of 5Harmeet Anand5 months ago

  Excellent work!

• 5 out of 5Chad Hamiltona year ago

  The Roofing Friend did a great job re-roofing our old roof - they did everything they said they would do, were very cooperative, showed up when they said they would, and completed on time. They left the site very clean. We really enjoyed working with them!

  Reply from the business

  Thank you so much for your kind words, Chad! We’re thrilled to hear you were happy with our work and the re-roofing process. It was a pleasure working with you, and we appreciate you recognizing our team’s effort to be cooperative, punctual, and tidy. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing The Roofing Friend!

• 5 out of 5Donna Betournay2 years ago

  Excellent customer service. They solved my roof problem efficiently and at a very reasonable price. I would definitely call The Roofing Friends again.

  Reply from the business

  Thank you so much, Donna! We’re glad we could resolve your roofing issue quickly and affordably. It means a lot that you’d call us again—we’ll always be here when you need us!

• 5 out of 5Chen Bing Shu3 years ago

  Very good

  Reply from the business

  Thank you, Chen! We appreciate your feedback and are happy to hear you had a positive experience. Let us know if we can help you again in the future!

• 5 out of 5Dav Gilbert3 years ago

  Gotta say I had my skepticism when I was looking at this company for my new roof. They didn’t have many reviews and the business didn’t look like triple A one at all. Well I’m here to say I got better results than a triple A company and for the right price! These guys did an excellent job from removing, building, and putting on the finishing touches. The communication was superb from jump and were on time for inspections and throughout the entire renovation of the roof project. They went above and beyond what a lot roofers would over look and charge extra for. Very blessed and thankful for the job they did and I HIGHLY RECOMMEND using them for any future roofing projects. I can’t tell you how grateful I am to see my new roof and hoping for the best during the next heavy rain storms.

  Reply from the business

  Thank you, Dav, for giving us the chance to earn your trust. We understand that picking the right roofing company is a big decision, and we’re glad we could exceed your expectations. We’re growing thanks to customers like you!

• 5 out of 5jose barrera3 years ago

  Excellence, professionalism, I definitely recommend Rooffriend, they are clean, good customer service, on time, by far they are better than other Roofing companies.

  Reply from the business

  Thank you so much, Jose! We’re proud to stand out with our professionalism and on-time service. Your recommendation means the world to us!

• 5 out of 5Laith Rammo3 years ago

  I sent an email at night to request a visit. I received a text with the quote. The team came on time, and they quickly found the root cause. They showed me pictures and did a professional job with no time.

  Reply from the business

  Thanks, Laith! We’re glad our quick response and thorough work made a great impression. It was a pleasure helping you out, and we’re here anytime you need us again!

• 5 out of 5james berg3 years ago

  Friendly Roofing was easy to work with and when we asked for special things to be done they accommodated us in a timely manner. Our house was built in 1910. It was a 1800sq feet roof with 4 dormer (chop up roof line) had 4 roofs on one side and 3 on the other. It was all torn down including gutters within 2 days. Next new plywood was layed, water protection, special care with new life time roof, metal at the "v" dormers. Metal added at the slops without destroying the cedar shingles. They reroof the flat extension waterproofing rubber and was able to you a gray not white that it blended with the house color. They match the gutters and downspouts to the color of the house as requested and made them on site. Chimney loose bricks were repaired, low spot on the roof was fixed, added facia broads for the gutter to attach too. They added vents as requested. Supplies and workmen where organized as needed for that days work. They had all the correct equipment in good working order for every phase of the job. At the end of each day, everything was cleaned up so we had safe access. There was great communications between the workman, their boss, and us. I would recommend them for any roofing need.

  Reply from the business

  Hey James, thanks so much for the glowing review!

• 5 out of 5Fu-Chen Chen (Fu-Chen, Chen)4 years ago

  We asked for a roof inspection. Very quick response, done the work next day, and very professional

  Reply from the business

  Thanks for the review Fu-Chen, we very much appreciate it!

• 5 out of 5Jerry Selvitella4 years ago

  Florentino is the 4th roofer to come and fix my roof. He was the only one who got the job done.

  Reply from the business

  Glad we could get you taken care of. Thanks for the review, Jerry!

• 5 out of 5diana andrade4 years ago

  Contacted Florentino and they were at my home within 2 hours. Surveyed my roof with their drone and I had a quote back with a day. Excellent response and service.

  Reply from the business

  Hi Diana, thanks for the glowing review, we appreciate it!

• 5 out of 5Fernanda Garcia4 years ago

  Florentino is very professional and knowledgable. His staff is friendly and very responsible. Did they an amazing job. 👍🏼

  Reply from the business

  Fernanda - we appreciate the kind words