The Home Doctor

8 of the 9 one and two-star reviews we hold, most recent first.

• 1 out of 5Cristian Amador3 months ago

  I was on the waiting list on the phone for an hour you guys need to get a better line service or find a solution

• 1 out of 5Soshannie Headley5 months ago

  First I must say, the sales representative Rob Perks was fantastic. We went under contract in November 2025 for the manufacturing of our 19 windows, and our windows were finally installed in February 2026. This was a 3 day …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Stacy Murray5 months ago

  My father recently contacted this company for a roof estimate. He lives in a modest home within a 55+ community, and they quoted him an astonishing $57,000. Since then, he has received three additional estimates, and the next highest was $32,000. After that, Home Doctor began calling him repeatedly and suddenly lowered their price to $37,000, citing a military discount and other factors. I cannot understand why any company would treat an elderly customer this way. I’ve tried calling them myself and have yet to receive a return call. It’s clear they attempted to take advantage of an older individual, and I find that absolutely unacceptable.

  Reply from the business

  Thank you for sharing your concerns. We take pricing transparency and customer respect very seriously, and we would like to clarify a few important facts. The project scope was revised at the customer’s request, which resulted in a … More

• 1 out of 5Liss Smith10 months ago

  Type of service requested: windows replacement Status: None. Call many times and was put in hold or transferred no where. After many attempts, I was told by the "call center" customer serv. representative …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We’re sorry to hear about your frustration and that your first impression has not been a positive one. We do want to clarify that your windows have not yet been installed — this review is based on communication issues rather than the actual work or product. Our team did attempt to return your calls multiple times yesterday, but the calls kept dropping, which makes us think there may be a connection issue. We also tried reaching you again today, left you a voicemail, and sent you a text with our direct contact information so we can connect. We truly want to get this resolved for you quickly and ensure your project goes smoothly from here. Please reach back out to us, or reply to the text so we can move forward.

• 1 out of 5Bipin Shah11 months ago

  Terrible experience. I scheduled what should have been a simple estimate, but the estimator ignored my warning that the window was stuck and still tried to open it, which caused damage. I was told that they would come back and fix the issue …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Bipin, We’re sorry to hear you felt dissatisfied, but we do want to provide some important context for clarity. When our representative came to your home for a free estimate, the window in question was already broken and in poor condition. This was not disclosed until after the representative attempted to open it. Unfortunately, windows that are old, stuck, or structurally compromised can be further damaged simply by being touched — which is one of the reasons homeowners seek replacements in the first place. It’s important to note that you did not move forward with purchasing new windows from us, but instead demanded that we provide a completely free window replacement for a window that was already broken prior to our visit. That is not something any window company could reasonably agree to. We stand by the integrity of our team, and while we regret that you feel frustrated, we cannot take responsibility for pre-existing conditions in windows that we were called to evaluate, not to repair.

• 1 out of 5Stephen Congdona year ago

  Don't believe the 5 star reviews! I had them come out to give me a quote. I was skeptical because their website …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Dawn SchoenfeldEdited a year ago

  Update: The Home Doctor has now texted me multiple times to offer services I declined based on their practices described below. Really?!? I found the business practices (specifically the consultation & estimate) of The Home Doctor (THD) circumspect. I went to Fairfax County Best Picks and found THD provided insulation services. About 10 seconds after I sent an email to all of the companies requesting an estimate, I got a call from THD. They were very aggressive in their approach but I was willing to hear them out. We scheduled a consultation for the following evening and they repeatedly said they wanted both my husband and me home to go over everything. When the salesperson arrived, he arrived with a gift, which is odd. I repeat he was a salesperson and not a person that installed insulation. He spent some time looking at my attic and then went outside to measure my house with a tape measure. When he came in, I thought he would go over the recommendations and what THD would do. My husband and I were up front and said we had several other companies lined up for quotes as well. We were also looking an estimate fair to THD and to us. Instead of providing the estimate, he went through an hour-long presentation about THD. When he got to the estimate, he explained the three estimates THD provides. The estimate good for 1 year (covers the cost for inflation) at almost $16K , the 30-day estimate at $14+K, and the today estimate at $13+K. When we said that was more than we expected and more than what I found on a google estimator, which I was using to get a general baseline. He said he would call THD to see what he can do for us. He came back in and said he was able to 30% off the cost and that he gave up some of his commission because he valued our military service. So now the same day estimate came down to $9+K. We said we wanted to wait to get the other quotes before we made a decision. Then he said, I have $1,000 in my wallet, would that lower the cos

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Cynthia Rosanoa year ago

  I wasn't going to write a review because I didn't have anything nice to say and I was a little embarrased that I even hired them; however, I just found damage caused to my outdoor furnature so I'm going to let it rip 😡. First, this company uses high-pressure sales tactics. They give you a today price, 30-day price, and a 12-month price. Needless to say, the today price is SIGNIFICANTLY lower so that if you are attempting to get additional estimates, you would stand to lose thousands of dollars if other companies come in higher and you later decide to go with The Home Doctor. Also, even the today price seemed inflated. I decided to go with them for my gutter replacement, but upon reflection was pretty annoyed about the pressure. When the workmen showed up, they were wearing Power Home Remodeling shirts, and I could see the truck they showed up in also had a Power Home Remodeling logo that they'd tried to cover up with paper. Really?? I was under the impression that The Home Doctor did all their own work!? Had I known they were going to outsource the job I would NOT have gone with them. I already have a relationship with Power Home Remodeling!! The day the gutters were replaced, they seemed satisfactory , but I didn't perform an inspection of my yard. I didn't think I needed to. It is now spring and I went into my back yard to do some cleanup and found that they dropped something heavy on my table, denting it!!!!!! I can't fix that!!! I also found several aluminum nails just lying around on my patio where they could end up in someone's foot! Lastly, when I signed the agreement I gave them my credit card to pay the deposit. The salesman (Mike I think) said I could pay the balance by check once the work was complete to avoid the 3% surcharge for credit card payments. When the work was complete, there was no one to collect the check. A few days later I received a voicemail letting me know I could mail a check or pay by card, so I set up the payment to mail from my ban

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Cynthia, We’re sorry to hear you feel this way, but we must respond to your review as it … More

• window replacement32
• siding replacement18
• initial consultation9
• patio door replacement7
• installation team7
• screen door replacement6
• installation process6
• roof estimate5
• fast installation5
• attic insulation4

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5K KMEdited a week ago

  Customer service was great. The roof looks great and no leaks to date (7-8 months) so they did their job and if I need them they give you a pretty good warranty. Quite expensive nowadays in 2026

  Reply from the business

  Thanks K for allowing us to deal with your roof leak repair needs!

• 5 out of 5James Marsha month ago

  The rep all the way to the installers were very professional and knew their work. Each party was very thorough in their lanes and provided great service and support.

  Reply from the business

  Thank you so much for the 5-star review, James! We’re glad to hear you had a great experience with our team from start to finish. Professionalism, thorough communication, and quality workmanship are very important to us, so it means a lot … More

• 5 out of 5Richard Liebno2 months ago

  The Home Doctor came out and replaced all the windows in my home. They are a 1st class company, and I highly recommend them for any of your home needs. They are professional, take the time to make sure that any questions or concerns are addressed in a timely manner. The crew that came out to my home and did the window replacement were professional, polite, and do top quality work.

  Reply from the business

  Thank you so much for the wonderful 5-star review, Richard! We’re honored to hear you consider The Home Doctor a first-class company. Replacing all the windows in your home is a major project, and we’re glad our team was able to answer your questions, communicate clearly, and deliver the professional workmanship you expected. We truly appreciate your recommendation and the opportunity to help protect the health of your home.

• 5 out of 5Thuong Vi3 months ago

  We had a section of damaged siding replaced after weather exposure. The team matched the new material closely with the existing exterior, so everything blends well. The project took about three days, including removal and installation. Compared to before, the house looks much more uniform. They also sealed everything properly to prevent future damage. It’s a focused repair that made a noticeable improvement.

  Reply from the business

  Thank you for taking the time to share your experience! We’re glad our team was able to complete your siding replacement and match the new material closely with the existing exterior. It’s great to hear the finished result blends well, … More

• 5 out of 5John Lyon3 months ago

  Home Doctor did a great job with my windows. I replaced one window last year. They did a great job on the one. I had them replace the rest of the windows this year. Great work!

  Reply from the business

  Thank you so much for the 5-star review, John! We’re glad to hear you were happy with the first window replacement and chose to have us come back for the rest of your windows this year. That kind of repeat trust means a lot to our team. We truly appreciate you choosing The Home Doctor again and are happy to hear everything turned out great!

• 5 out of 5Richard Kisling5 months ago

  The Home Doctor did a fantastic job from start to finish. They have now replaced all of our residential windows (a total of 35) over the last several years. The process, interaction with company personnel, quality of product, and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the wonderful 5-star review, Richard! We truly appreciate you trusting The Home Doctor with multiple projects over the years, from replacing all 35 of your windows to completing your door replacements as well. It means a lot to hear that our team provided excellent communication, quality products, and a smooth installation experience from start to finish. We’re also glad we were able to address the hiccup quickly and make things right. Thank you again for your continued trust and recommendation!

• 5 out of 5Marc Bills5 months ago

  Home Doctor did a full renovation of our window bay, replacing the 4 windows and trim, doing a like for like job that came out absolutely perfect. Our point person, Lina, guided us through the entire process from start to finish, knew all …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Marc, we’re glad to hear your window bay renovation turned out exactly the way you hoped. Replacing the windows and trim with a like-for-like finish takes careful attention to detail, so it’s great to know the final result came out beautifully. We’ll be sure to pass along your kind words to Lina as well — guiding homeowners through the process and helping them make confident decisions is a big part of the experience we aim to provide. We appreciate your trust in The Home Doctor and would be happy to help again with any future home projects!

• 5 out of 5Ydna Dor5 months ago

  Great experience! From initial consultation with Rob, to measurements, and a fast single day install. High quality windows - Definitely recommend!

  Reply from the business

  Ydna, we’re glad to hear you had a great experience from the first consultation with Rob through measurements and installation. A fast, efficient install is always important, but it means even more when it’s paired with high-quality windows and a smooth process. We appreciate your recommendation and are happy The Home Doctor could help improve your home!

• 5 out of 5Kyle Harrold6 months ago

  Someone send them to our house by mistake somehow.Poor guy drove an hour and a half here, I feel bad for him. He drove that far and was a really nice guy. He wasn't pushy or anything like other window sales men even after 1.5 hours to the wrong address he didn't try to sell me anything or hold me up. Seems like a real nice place with no nonsense. If I need windows I'll probably call them just because of this encounter.

• 5 out of 5Kenneth Sydney6 months ago

  Levin West, Baltimore, MD 6 reviews Edited 2 months ago …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Marvin Sapp7 months ago

  Great consultation, price, and execution. It was a pleasure to work with Rob at the Home Doctor! Very satisfied with my new windows!

• 5 out of 5Leigh Cowper8 months ago

  My experience with the Home Doctor was wonderful. Alex was very knowledgeable about gutters and his presentation was easy to understand. The service completed in a timely fashion. The gutters look awesome. I would recommend Home Doctor.

• 5 out of 5colleen archer8 months ago

  Great product, service, and value!

• 5 out of 5Denyse Hall9 months ago

  We contacted the Home Doctor to replace 18 windows on our house. The job was perfection and so was there cleanup. The two workers that we had were Diligent and highly skilled….. They were done in a day and a half! The windows look absolutely fantastic….. Thank you, Home Doctor

  Google cut this review short. The full text is on their Google profile.

⚾ Upgrade your home AND enjoy a day at the ballpark! For a limited time, homeowners who choose The Home Doctor for a qualifying home improvement project can receive two free tickets to a Washington Nationals game as our way of saying thank you. Whether you’re considering new roofing, windows, siding, doors, gutters, or attic insulation, our team is ready to help you improve your home with products and service you can count on. 📅 Schedule your free estimate today and ask about the Nationals ticket offer. http://yourhomedr.com/schedule The Home Doctor — We Protect the Health of Your Home. Offer valid for initial visit and estimate only. Valid with signed agreement. Subject to availability. Certain restrictions apply. Tickets provided after project agreement is signed. Cannot be combined with any other offer. #WashingtonNationals #nationals #HomeImprovement #dmvhomeowners #Remodeling Jul 15, 2026Book

• Licensed

  “…So, why us? • We're Fully Licensed & Insured • We Offer Guaranteed…”

• Insured

  “…• We're Fully Licensed & Insured • We Offer Guaranteed Pricing •…”

• Warranty offered

  “…Fully Licensed & Insured • We Offer Guaranteed Pricing • Financing is Available • A+…”

• Free estimates

  “…Schedule Your Free Estimate! | About…”

• Financing available

  “…installers price match guarantee financing available Offer valid on complete replacement…”