Telge Roofing

8 of the 18 one and two-star reviews we hold, most recent first.

• 1 out of 5Sergio Ramos4 months ago

  HORRIBLE !!!!!!!!!!

  Reply from the business

  We take all feedback seriously; however, we are unable to locate any record of you as a customer in our system. Because of this, we are not able to identify any project or interaction associated with your review.

• 1 out of 5roman cardonaa year ago

  I initially contacted Telge Roofing to speak with Roy, but I was transferred to another representative who assured me they could assist throughout the process. As this was my first time needing roof repairs or replacement, I placed my full trust in them, especially based on their positive reviews. Unfortunately, the experience was disappointing due to poor communication and a lack of effort to help me get my roof fixed. When my insurance was unable to cover the repairs, it seemed like they started ignoring my calls, texts, and emails. After months of waiting and no progress, I decided to hire another company that guided me through the insurance process and ultimately paid cash to get the job done. This entire experience was frustrating, as I gave them an opportunity to help but was left feeling neglected. If you decide to work with Telge Roofing, I strongly recommend having a backup plan and considering other companies that are more responsive and reliable.

  Reply from the business

  Hello Mr. Cardona Thank you for sharing your experience and for taking my call today to explain your experience. I sincerely regret the miscommunication and frustration you encountered during your project. Providing clear and consistent communication is extremely important to us, and I’m sorry that we fell short in this instance. To ensure a smoother experience for all homeowners, we encourage anyone needing immediate assistance to contact our office directly at 281-290-0606. This allows us to respond promptly and address concerns as quickly as possible. We truly appreciate your feedback, as it helps us improve and better serve our customers in the future. If there’s anything further I can do for you, please don’t hesitate to reach out to me. Sincerely, Rachael Campbell Operations Manager Telge Roofing 281-290-0606 rachaelc@telgeroofing.com

• 2 out of 5Shawn Ellisa year ago

  NO CALL BACK JUST AUTOGENERATED EMAIL RESPONSE

• 1 out of 5Rachel Ha year ago

  Called and emailed twice to request a quote over a week ago but no response at all. I guess this company doesn’t do minor roofing repairs so they don’t reply!

  Reply from the business

  Hi Rachel! We take all repairs big and small. However, we do not have record of your communication. Please reach out to the office at 281-607-2080 and we will dispatch our repair team to you!

• 1 out of 5Hey Redd2 years ago

  Telge roofing came highly recommended, by multiple people. They were literally the only company I contacted to inspect my roof, after the hail storm. I advised the project manager that I had a small leak over the garage, and possibly hail damage. The project manager came for the inspection, then advised me to file a claim with my insurance company. After the insurance company denied payment, since the approved amount was much less than my deductible, the project manager pretty much ghosted me. I initiated the contact a couple of times, yet he never followed up. Seems he had no interest in my roofing needs after I sent him the report from the insurance company. I'm curious to know why was this my experience with telge roofing? Why didn't I receive the same level of service as those who had recommended this company to me? 🤔🤷🏾‍♀️

  Reply from the business

  Hello Redd, Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or inconvenience you may have experienced during your interaction with Telge Roofing. We understand how important it is to provide prompt and attentive service to all of our customers, especially during times of need such as after a hail storm. We regret to hear that you felt neglected after your insurance claim was denied, and we apologize for any lack of follow-up on our part. As a company, we strive to prioritize the needs of all our customers. However, there are times when our team may become extremely busy, leading to delays in communication and response times. While this doesn't excuse any lapses in our service, we want to assure you that your roofing needs are important to us. We appreciate your patience and understanding during this busy period. Please know that we are more than willing to work with you to find alternative solutions for your roofing needs. Whether it's exploring different options for repair or discussing potential financing options, we're here to help. Unfortunately, I am unable to locate your information in our customer database. Please don't hesitate to reach out to our office directly at 281-290-0606 to discuss your situation further. We value your feedback and the opportunity to address any concerns you may have. Thank you for considering Telge Roofing, and we look forward to the possibility of assisting you in the future. - Telge Roofing

• 1 out of 5James F2 years ago

  I do not recommend this company. They are strictly transactional and once they replace your roof any customer service after that is non-existent. They replaced my roof a few years ago and it was recently damaged from a storm and in need of a small repair. After almost 2 months I have given up and will be going with another roofing company. The original rep quit answering my messages and two messages to the corporate office have gone unanswered. I would expect better customer service from one of the larger roofing companies in this area, and I am very disappointed in how I am being treated. It’s not a lucrative repair, I get that. I am not being difficult, am willing to pay whatever it costs, and am flexible on timing. I just want my roof fixed, ideally by the same company. When they replaced my roof I got the top warranty package from GAF, but clearly that’s not worth the paper it’s printed on. I will remember this when it comes time to replace it again, and I’d encourage anyone needing a roof to do the same. I understand replacing roofs is the money maker, but post replacement customer service is equally as important and you have failed in that regard.

  Reply from the business

  James, we apologize for the inconvenience you have experienced with our company. We strive to provide excellent customer service, and we regret to hear that we have not met your expectations in this instance. Your feedback is valuable to us, and we will use it to improve our processes and communication moving forward. We appreciate your understanding and wish you the best with your future roofing needs.

• 1 out of 5Chris Marciniak2 years ago

  No Show , No Call.

  Reply from the business

  Chris, we apologize for the inconvenience this has caused you. Your feedback is important to us and we will address this issue with our team to ensure it does not happen in the future. Thank you for bringing this to our attention.

• 1 out of 5Franz Schmitt2 years ago

  Called office, she told me to call another number. Called him, he referred me to their " guy in charge of gutters", got in contact with him via call then text to explain what I needed done, he then ghosted. Messaged him a few days later, still nothing. Glad I went another route if this is how they treat people

  Reply from the business

  Franz, we apologize for the lack of communication and follow-up on your gutter inquiry. This is not the level of service we aim to provide at Telge Roofing - Cypress. We appreciate your feedback and will address this issue internally to ensure it doesn't happen again in the future. Thank you for your understanding.

• roof replacement182
• insurance claim assistance85
• new roof51
• new gutters49
• warranty37
• insurance adjuster meeting21
• polite crew14
• storm damage repair13
• quick installation9
• hurricane beryl5

14 more of the 493 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Donna Akins7 hours ago

  Roof replaced with added facia and soffit with a new gutter system. Mr Josh is professional, explained the process and addressed my concerns. We worked together with a plan to improve my damage.

• 5 out of 5Loretta Eglen-Andersona day ago

  I have used Telge since 2017, after Hurricane Harvey. I called them out within the last 6 months and as expected they took care of repairing a small area of my roof where we removed the hot water heater vent /flue pipe. I highly recommend this company.

• 5 out of 5Donna Wagnera day ago

  A BIG Thanks to Shaina Gallegos and the Telge Roofing team. They installed the roof on my new addition and patio. Shaina was able to find the exact shingle to match, Yay Shaina! The installation crew arrived when they said they would and installed in less than a day, my roof is perfect! BIG SHOUT OUT to the entire Telge Roofing company. Amazing job! 10 out of 10!

• 5 out of 5Susan Smith2 days ago

  We needed to replace a 20+ year old roof and sagging gutters. Telge came out and quoted our project and scheduled us right away. The installation team provided a high-quality installation and were professional. They took great care of the landscape and cleaned up thoroughly. Such a great experience! I highly recommend their services.

• 5 out of 5KD9EKK Dale3 days ago

  Scott was very thorough and honest. The job went seamlessly from planning to cleanup.

• 5 out of 5David Lee FosterEdited 5 days ago

  Always excellent service followed up by timely responses to any changing issues. Roy has your back.

• 5 out of 5Ja week ago

  We had are roof replaced by Telge Roofing due to age and also had some trim and soffit work done. Throughout the process from our first meeting until the the job was completed, all of our questions and concerns were addressed in a timely …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Steven Harrelsona week ago

  Did excellant work from start to finish. They were very helpful with handeling my insurance company. I highly recommend Telge Roofing.

• 5 out of 5Gary Kulczara week ago

  Roy Campbell and his Telge Roofing team replaced our roof in July 2026, after a major hailstorm had caused considerable damage. Roy was very helpful in working with our insurance company as well as incorporating our special needs and requests. Every stage of the work, including cleanup, was thorough and professional. I would recommend Telge highly to anyone needing roof replacement or repair.

• 5 out of 5Tim Hermesch2 weeks ago

  Installed an attic fan on my roof.

• 5 out of 5Robert Nieman2 weeks ago

  I met Roy at a local charitable event. In discussion, roof cleaning came up. I didn't know it existed. Our roof was almost 10 years old and badly streaked. Our roof was installed by another contractor, and we have a GAF Golden Pledge …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Marcelo Machado3 weeks ago

  We had an excellent experience with Telge Roofing, especially because of the exceptional customer service from Dominic and Sofia. Dominic was incredibly knowledgeable, patient, and supportive throughout the entire process, making dealing …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5SteveEdited 3 weeks ago

  Added in a solar exhaust fan. Installation very smooth and the fan does what it is supposed to do. Keeps the attic cooler.

  Reply from the business

  We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Have a great day!

• 5 out of 5Mark Couch3 weeks ago

  The Telge Roofing crew did a great job! And Josh our project manager did a fantastic job. He was in constant communication throughout the whole project. And answered any questions and concerns that we had. It was a seamless experience start to finish.

A roof that's never maintained doesn't age gracefully in the Houston climate. Debris buildup, clogged gutters, moss growth and minor flashing shifts are the kinds of small problems that become big ones when Gulf Coast storm season arrives. Telge Roofing offers scheduled roof maintenance services designed to catch and fix these issues before they escalate. We clear debris, check seals around vents and chimneys, inspect attic ventilation, and note anything that needs attention. Think of it like an annual checkup for your home's most important protective layer. Homeowners who maintain their roof regularly almost always spend significantly less over the long term compared to those who wait until damage becomes obvious.3 days agoCall now