T Rock Roofing & Contracting

All 5 of the one and two-star reviews we hold for T Rock Roofing & Contracting, most recent first.

• 1 out of 5Jessica Wade5 years ago

  During the winter storm, we had a pipe leaking from our upstairs bathroom into our downstairs bathroom. They said they were general contractors and would come out. The first plumber was 6 hours later than we were told which we get, but then he says they can’t fix it and will return between 9-10am the next morning with some different equipment. Ok. Next morning, no one shows up. After multiple text exchanges, T Rock shows ups 4-5 hours late. He tells us the plumbers are on their way just getting supplies. He even “talks” to them in the phone in front of us. He gives an estimate and leaves. The plumbers again do not show up for 4+ hours. When they do, they obviously did not go get supplies because the “plumber” makes 3 trips to Home Depot and buys the same part that he took with him each time. Fast forward a week and I have a different plumbing company out for a different issue. I ask them to take a look and guess what. We were told that what was “fixed” wasn’t even the issue. And that what they did was a temporary fix. They cut our drywall in 2 places, used a temporary fix, and it wasn’t even necessary. So, we had to pay the new plumber to fix what we had already paid for. Now, the guy from T Rock won’t even respond to my complaint. And we still have drywall holes. They scammed us during a winter storm. DO NOT USE THEM! If they are willing to take advantage of someone during an emergency, I wouldn’t trust them to do it right under regular circumstances.

  Reply from the business

  Jessica, we stand behind our work. Your husband should have received a text message letting him know that we have refunded your money. I apologize for the experience you had; while it was a very unusual one for our company we do believe … More

• 1 out of 5Lisa R. Reznick, MDEdited 5 years ago

  BUYER BEWARE!!! Might be a good roofing company but steer clear if you are hiring them for house/building reconstruction and renovation. My office building was severely damaged in the winter storm in February 2021. I hired T-Rock who stated that they would take care of the entire process A-Z. After hiring them and then turning away other water mitigation companies, I was informed by the General Contractor (GC) that the owner of T-Rock was not williing to expose their company to the "liability" of performing the water mitigation for my tenant's side of the building since they conducted Covid testing. No one including my insurance agent, insurance adjuster and attorney could understand what "liability" T-Rock would be exposed to in this situation. I then had to scramble to hire a separate company to perform the water mitigation and to perform the initial 4 foot flood-cuts to the walls of my building. The initial flood cuts performed by the other company were done professionally with even cuts, making replaciement of the dry wall easy. During the entire process with T-Rock, there was always an excuse for the delays in the work that needed to be done. I never met any professional employees of their company.....The "professional" movers for the contents of my building consisted of the GC and his personal friend using a rented U-Haul trailer connected to the T-Rock truck. However, my insurance company was charged for professional movers. The additional demo of my building, beyond the initial demo performed by the water mitigation company, looked like my buidling was vandalized and was not performed professionally. Subsequent contractors from the insurance company as well as the contractor from my present construction company commented on how unprofessional the additional demo work had been performed. In my opinion, T-Rock's goal was to make more money from the project by performing more demolition than had been approved by the insurance company and coming up with oth

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Lisa, several comments in your review are overly general and not factual, due to that reason, we would like to set a few facts straight about your specific project: you contacted us and we had a crew and dumpster at your office within 24 … More

• 1 out of 5F C5 years ago

  I would never use a company that allows its trucks to speed. College Street in Lewisville is 30 miles per hour, and T Rock Roofing must be doing at LEAST 40 mph. This has been addressed by our neighborhood before but their priority is to risk lives with their reckless driving. We have many school buses picking up children and it's shocking at their lack of care.

  Reply from the business

  We take safety very seriously and apologize for any inconvenience caused. We will ensure that our drivers are aware of the speed limit and take appropriate measures to ensure that it is followed.

• 1 out of 5Max Parker6 years ago

  Terrible quality of work. They destroyed personal property because it was easier for them to do that then call me or knock on my door to ask me to move it. They are lazy, rude, and destructive and you can easily find a better co tractor in the area.

  Reply from the business

  Im sorry as we do not have any record of you in our system. That being said; We ALWAYS make things right. Please give me a call 469-931-9867 and we will do whatever it takes to make things right. We pride ourselves on our craftsmanship and attention to detail however we realize sometimes perfection doesn’t happen. We may make a mistake or simply just overlook something, that’s part of life. There is no one that tries harder and there will be no one that tries harder to make it right and then some. We would appreciate the opportunity to meet and correct your concerns. Thank You,

• 1 out of 5Chris MBEdited 7 years ago

  Great company until something goes wrong. No supervision on work sites which or more like handymen. Just try call their office which will be a guy and a truck. Do your homework

  Reply from the business

  Dear homeowner, I personally answer many of the incoming calls. I assure you any inconvenience will be rectified to your satisfaction however, I cannot find you in any of our records. Can you please call me ASAP and I will personally come … More

• roof replacement40
• courteous staff15
• insurance claim assistance13
• gutter replacement11
• hail damage repair7
• shingle repair3
• fence replacement2
• free repair2
• wind damage repair2
• window replacement2

14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Samuel Rogersa month ago

  Called Brady at T Rock to do a roof inspection for us. He responded quickly and sent over a report showing the condition of the roof and warned us that the house we were looking at has been hit with hail and should have the roof replaced before we buy it. Thank you for being thorough and responsive. I highly recommend T Rock Roofing

  Reply from the business

  Thank you for the wonderful review and for choosing T Rock Roofing & Contracting. We’re glad Brady provided a thorough roof inspection, detailed report, and honest guidance to help you make an informed decision before purchasing your home. … More

• 5 out of 5Jason Hobbsa month ago

  These guys are awesome. They’ve resolved a few things for us - a window leak that no one else had been able to fix, and servicing some leaking vent stacks from years of sun damage. They’re friendly, quick, and the prices are way better than those other guys that just want to oversell you on a brand new roof you don’t yet need. Love these guys. Nick McClelland is on my speed dial now!

  Reply from the business

  Thank you for the fantastic review and for choosing T Rock Roofing & Contracting. We’re glad Nick McClelland and our team were able to solve the window leak and repair your vent stacks with honest recommendations and quality workmanship. We … More

• 5 out of 5Amy Gilberta month ago

  Just needed a simple inspection of the roof the tech came out and provided excellent service. With pictures and documentation of what was found. The tech Shawn was friendly and helpful with all questions and concerns that I had.

  Reply from the business

  Thank you for the great review and for choosing T Rock Roofing & Contracting. We’re glad Shawn provided a thorough roof inspection with detailed photos, documentation, and clear answers to all of your questions. We truly appreciate your trust and are grateful for your recommendation!

• 5 out of 5Ruth Hollanda month ago

  Our home sale was delayed after the buyer's inspector flagged the roof, but Nicholas McClelland made the process much easier. He provided a detailed, easy-to-understand roofing inspection report with a fast turnaround, which helped clarify the condition of the roof and move everything forward. He was professional, knowledgeable, and great to work with. I highly recommend Nicholas to anyone needing an honest and reliable roofing inspection.

  Reply from the business

  Thank you for the wonderful review and for choosing T Rock Roofing & Contracting. We’re glad Nicholas McClelland was able to provide a thorough roof inspection, a detailed report, and the quick turnaround needed to help keep your home sale moving forward. Providing honest assessments, clear communication, and dependable service is what we strive for every day. We truly appreciate your recommendation and your trust in Nicholas and our team!

• 5 out of 5Cherie Braaten2 months ago

  Nicholas is great, came by my house the same day I called to look at my problem. T-Rock is my go to for any roof repairs.

  Reply from the business

  Thank you for the great review and for choosing T Rock Roofing & Contracting. We’re glad Nicholas was able to respond the same day and help get your roofing issue taken care of quickly. We truly appreciate being your go-to for roof repairs and your continued trust in our team!

• 5 out of 5Mark Foss3 months ago

  Nick and Shawn came to evaluate the damage on my roof and were the perfect professionals you would want. They walked me through possible issues, repairs, and costs. They spot fixed small items during the inspection and have a very …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate your kind feedback! It’s fantastic to hear about your positive experience with Nick and Shawn. We’re here to provide professional service whenever you need assistance. Thank you for recommending us for roofing needs!

• 5 out of 5Amy Hubenak3 months ago

  Shawn Hardy did an excellent inspection of our roof. We will definitely be in contact.

  Reply from the business

  Thank you for your feedback. We are glad Shawn provided a thorough roof inspection and a great experience. … More

• 5 out of 5Brady Pettit3 months ago

  Nicholas was able to come out on short notice, late into the evening to help assess a small leak in my roof. Would highly recommend to others!

  Reply from the business

  Thank you for your recommendation! We are glad to hear Nicholas was able to assist promptly in addressing your roofing needs. If you require further assistance, feel free to reach out.

• 5 out of 5Jen3 months ago

  I have had the pleasure of working with Chase on more than one occasion. In North Texas it feels like hail storms and roof replacements are almost as certain as taxes. However Chase made the process easy. He understood the importance of the safety of my animals during the roof replacement process. When I had questions about changing the ventilation in my attic, he called in Sam to ensure that not only my questions were answered but also that the ventilation was maximized for my specific floor plan. He was happy to answer my endless questions, even the ones that might have seemed silly. He made me feel at ease through the whole process. When I need another roof I will be happy to call Chase and T Rock Roofing

  Reply from the business

  Thank you for your thoughtful review and kind words about Chase and Sam's dedication. We're so pleased we could assist with your project and answer your questions. We look forward to serving you again in the future if needed.

• 5 out of 5Jesse Evans3 months ago

  Nick has been extremely helpful long after they did some roof work me. I recently noticed I had an issue with a water heater exhaust but with my disabiltiy I can no longer get on a roof. I had reached out to Nick who provided helpful hints and then he even came by assessed and fixed the issue in a snap. I get calls almost every day from roofing companies and TRock is the only company I will use for my roofing needs

  Reply from the business

  Thank you for sharing your experience! We're delighted Nick was able to assist you effectively. Providing excellent service even beyond our initial work is our goal.

• 5 out of 5Anh Tuc Rodriguez4 months ago

  Shawn H. was very courteous and professional. Fast communication. Highly recommend.

  Reply from the business

  Thank you for your kind words! We're thrilled to hear about your positive experience and Shawn's excellent service. Your recommendation means a lot to us.

• 5 out of 5Dixie Hancock4 months ago

  Doyl Story was beyond helpful. I rarely leave reviews or opinions. Good or bad but Doyl goes above and beyond. He has helped me through the process of a hail damaged roof. He helped me from beginning to end. He helped me file the insurance …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your positive experience. We’re delighted that Doyle was able to assist you effectively throughout the process. Your feedback highlights the dedication of our team in providing excellent service. Feel free to reach out anytime.

• 5 out of 5Rona Ng'ethe4 months ago

  Mark has a quick response time, very knowledgeable and helpful,

  Reply from the business

  We greatly value your feedback! It's wonderful to hear about your positive experience with your roof inspection. Your kind words motivate us to maintain high standards in our service.

• 5 out of 5Charles Engel4 months ago

  T Rock installed our roof in 2016. Doyle always takes care of us. We had a few shingles come off in last wind storm. Doyle was there the next day!

  Reply from the business

  Thank you for sharing your experience! We're glad that Doyle could assist you promptly and ensure your roof remains in great condition. Your satisfaction with our service means a lot to us.

Another happy customer with a beautiful new roof in highland village. We love the Rustic Black Tamko Stormfighter shingle they chose to compliment their home. Interested in Class 4 Shingles - give us a call today and we will discuss what is best for your home.Apr 9, 2026

• Licensed

  “…Dallas Homeowners Choose T Rock RCAT Licensed – License #03-0619 Fully…”

• Insured

  “…RCAT Licensed – License #03-0619 Fully Insured – General liability &…”

• States years in business

  “…operated in North Texas since 1959, more than 65 years of continuous roofing and contracting…”

• States a founding year

  “…Dallas Roofing Company Since 1959 | T Rock Roofing Skip to content…”

Their site also states: warranty offered.