Roofing company in Lewisville | Excel Construction Group

The only one or two-star review we hold for Roofing company in Lewisville | Excel Construction Group.

• 1 out of 5Josh Akersa year ago

  DO NOT USE THIS COMPANY! June 2024 Excel Constructtion Group replaced our roof. Our salesperson was Stephen Zertuche. When we first talked about our roof replacement, he said the estimate was free, and they would inspect the roof, windows, our fence, anything that could have been damaged by the hail storm. We had already started a claim through our insurance company, and they had sent us paperwork stating how much they would cover. Stephen let us know that if the amount Excel was quoting was more, they would contact the insurance company for us. They had a department to do that, and they would get the extra funds from the insurance company. We had them replace our roof and restain our fence. When it came to the windows, Excel was not able to get the same color windows as what we had. Our insurance was also not covering the replacement of all the windows. I asked Stephen to give us a quote to replace all the windows, but he said our insurance was not covering all the windows. He said I had to give him the approval to do the windows right then, with his window guy present. I declined because I didn’t want mismatched windows. I asked again for a quote to do all the windows, but never received one. We decided not to go with Excel because we did not want mismatched windows. From that point, we were sent an invoice for the remaining price of our roof, which we paid in full. We paid them in full according to our contract. But they also added and a $600+ fee for submitting a supplemental claim to our insurance to cover the windows. We refused to pay the fee since we did not have them replace our windows, due to them not being able to provide us with matching windows. Also, they never disclosed that there was a fee at all, verbally or in writing. They stated they had a department for that, they would handle everything with the insurance company. Due to our refusal to pay the fee for the windows that they did not replace, they refused to provide us with our roof warrant

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback, Josh. We're truly sorry to hear about your experience and appreciate you bringing this to our attention. At Excel Construction Group, customer satisfaction is extremely important to us, and it's clear we fell … More

• roof replacement31
• insurance handling19
• gutter replacement17
• large projects15
• hail damage repair10
• smooth process10
• fence repair7
• polite crew6
• clear process explanation4
• door replacement3

14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Indira López2 months ago

  I loved this company; they were very fast and very friendly. The people who helped me were super friendly. I recommend them 100%.

• 5 out of 5canalla62822 months ago

  Aidan Handle all the details from insurance adjuster to installation updates Great job!! I'll recommend them

• 5 out of 5Melody Hernandez2 months ago

  The service they provide is excellent. Aidan Martinez helped me with the entire process and was very kind. They resolved my roof problem the same day. Fantastic, highly recommended!

• 4 out of 5Markeithtta Bellas2 months ago

  A Massive Shout-Out to Aidan Martinez at Excel Construction Group! If you are in need of a new roof, hands down, Excel Construction Group is the company to choose, and Aidan Martinez is definitely the contractor you want on your side! From day one, Aidan was incredibly friendly and deeply knowledgeable about the entire roofing process. He didn’t come in with any of those aggressive, high-pressure sales tactics you see on TV that usually scare me to no end. Instead, he was completely open, honest, and provided excellent, clear information that made me feel comfortable right away. His customer service skills are truly unmatched. No matter what questions I had throughout the process, he always answered them quickly and patiently. Excel Construction Group is incredibly lucky to have an employee like Aidan representing their company with such a genuine sense of excellence. Five stars all around! ⭐⭐⭐⭐⭐

• 5 out of 5Estrella Griggs4 months ago

  ⭐️⭐️⭐️⭐️⭐️ Outstanding Service! Aiden Martinez did an exceptional job helping us with our roof. He was attentive …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Critter Doc4 months ago

  Seamless experience and cannot recommend them enough. Tony Moreno, the project manager, handled everything to replace my clinic roof and gutters, from meeting the insurance adjuster to supervising the construction. The work was completed …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5D Walker4 months ago

  This is my very first insurance claim for a roof. Excel Construction Group (Steven and Ethan) walked me through everything and made the while experience wonderful. The work was done spot on and very professional. Started at 7am sharp and was done by 1pm. Can't thank them enough!!

• 5 out of 5Alix Conte8 months ago

  I worked with Steven Zertuche. I would definitely recommend him. He explained everything clearly and helped me keep my new roof within my budget. And he made the process very easy. A neighbor recommended him to me.

  Reply from the business

  Alix, thank you for your review. We’re glad Steven Zertuche was able to clearly explain each step, help you stay within budget, and make the roof installation process easy from start to finish. It’s great to hear he came recommended by your neighbor, and we truly appreciate your recommendation as well.

• 5 out of 5Nick Rede8 months ago

  Stephen Z. Did a great job explaining the process and taking the project from start to finish.

  Reply from the business

  Nick, thank you for your review. We’re glad to hear Stephen Z. guided you clearly through the entire roof installation process and delivered a smooth experience from start to finish. We appreciate your feedback.

• 5 out of 5Kevin Preston8 months ago

  Worked with Stephen on our home repairs. He was very attentive and explained everything to us from start to finish. He worked with insurance company on items they missed so I didn’t have to. His working crew did all repairs promptly and professionally. Also we were very impressed by their clean up after work was completed. Every thing went smooth and professional and I highly recommend them.

  Reply from the business

  Kevin, thank you for your detailed review. We’re glad Stephen guided you through your home repairs with clear communication and thorough attention to detail. It’s great to hear he handled the insurance coordination and that the crew … More

• 5 out of 5Raju Lama8 months ago

  I definitely recommend this company. They did a fantastic job with our roof. I want to give a huge shoutout to Stephen for being a great guy. He came and explained their services and within a few days of agreeing on the services, everything was repaired and back to looking great! Very fast and efficient service!

  Reply from the business

  Raju, thank you for your review. We’re glad to hear you were happy with the roof work and that Stephen provided clear guidance and fast, efficient service from start to finish. Your recommendation means a lot, and we truly appreciate your trust in Excel Construction Group.

• 5 out of 5Jim BlairEdited 9 months ago

  Fernando did a great job informing us of the schedule and arranging various sub contractors for the work and in meeting our expectations in every way.

  Reply from the business

  Jim, thank you for your detailed feedback. We’re glad to hear Fernando kept you well-informed throughout your roof replacement, as well as the renewal of your gutters, screens, and other replacements. At Excel Construction Group, we value … More

• 5 out of 5darryl novak9 months ago

  Alex was very professional and very knowledgeable! Helped us through a stressful time in our lives. He definitely stood out from the other folks in the catastrophe business. Will Definitely recommend him to friends and family! Was a pleasure to work with!

  Reply from the business

  Darryl, thank you for your kind words. We’re so glad Alex was able to guide you through a difficult time with professionalism, knowledge, and care. It’s great to hear he made such a positive impression — your recommendation of him and Excel Construction Group is truly appreciated.

• 5 out of 5Rhonda Z9 months ago

  Expedient, quality workmanship. Will definitely use Excel for future projects!

  Reply from the business

  Rhonda, thank you for your review. We’re happy to hear you were pleased with the quick service and quality workmanship. Your confidence in Excel Construction Group and willingness to work with us again means a lot - we truly appreciate your support.

Choosing local roofing contractors isn’t just about who installs or repairs your roof - it’s about who’s available afterward. In Lewisville, long-term roof performance often depends on access to the same team for follow-ups, inspections, and future planning. What experienced local roofing contractors provide beyond the initial job: 📍 Familiarity with Lewisville building codes and inspection standards 📋 Clear records of past work that support warranties and maintenance 🛠️ Easier access for follow-up repairs or adjustments if needed 🌦️ Practical knowledge of how local weather impacts roof systems 🤝 Accountability tied to local reputation, not short-term projects Working with local roofing contractors also reduces handoffs. The team that knows your roof history is the team addressing future concerns - saving time and avoiding repeated evaluations. Excel Construction Group serves Lewisville as a local roofing contractor focused on continuity, documentation, and long-term roof reliability. 📞 Call Excel Construction Group to speak with local roofing contractors who prioritize lasting results and clear communication.Feb 27, 2026Call now

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