Straight Line Roofing & Construction

8 of the 13 one and two-star reviews we hold, most recent first.

• 2 out of 5Kevin Freemana month ago

  The job included wood outdoor stairs and deck repair. First of all I had to wait nearly a month to start the job. It was supposed to be completed in 2 days but it took over a week. The work quality was mediocre. The painter told me that the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kevin, thank you for the honest feedback — we're sorry the timeline and finish work on your stairs and deck repair didn't meet what you expected, especially the dry rot concern. We'd like to talk through what happened; please call us at 916-985-9995 or email office@straightlineconstruction.com.

• 1 out of 5Sue Thompsona year ago

  Stay away from this company!! They do a horrible job and then refuse to fix it and don't even have the guts to face you. Don't believe their lives NEVER use this company...they do awful work...

  Reply from the business

  Hi, we’re sorry to hear this, but we do not have your name or address in our records of completed jobs.

• 1 out of 5Sherrill Mercera year ago

  While walking my dogs I came to a Straight Line vehicle blocking sidewalk.No tools out.Man sitting with window down,so I asked if he was mpving.He said with a smile "no".So we walked around.One minute later he drove off.One less cust. for this outfit.

• 1 out of 5brandon wright3 years ago

  I called to this company to give them the opinion to give them my business to buy a new roof for our home. We’re purchasing a home and know it needs a new roof which we are paying for as the buyer. The lady on the phone refused to give us an estimate so we can start the process once escrow closes in 1 week. If you’re looking for purchase a new roof, don’t waste your time calling this company - go with one that actually wants your business and cares about customer service. They lost our business, but that’s probably for the best. If their product is anything like their customer service, I imagine we saved ourselves a lot of problems.

• 1 out of 5Bengermen Marrujo3 years ago

  Company is okay just the people that work there has a problem with so had to find something else

• 1 out of 5Hatinder Sharma3 years ago

  Falls advertisement, on Google they claim they service WOODLAND area, but that’s a lie. So don’t bother calling them if you are in woodland. Save some time!

• 1 out of 5Kenneth Crompton4 years ago

  I called these guys for gutters. The lady wasn't really interested in working with me and told me they'd be 4 to 6 months out before they could get to a gutter job.

  Reply from the business

  We do apologize our installation timelines did not meet your immediate needs. We prefer to be upfront so you know what to expect. If you cannot find others to help sooner give us a call.

• 2 out of 5Michael Murray4 years ago

  I really wish I could give a better review here as everyone I dealt with was nice enough and was responsive when I reached out. This will be longer as I hope the business and future customers can learn from my experience. The job was repair for concrete tile roof with new gutters and dry rot repair as well. Timeline for job was initially said to be one week and project started 10/11. After multiple delays, initial completion was the week of 11/1. After I took a visual inspection I noticed things were missed. Per my request, PM came out and agreed there was work to be done. Official completion ended up being not until 11/30. I get things come up, but expectations on timeline needed to be different here from the get go or else the customer feels like their project is on the back burner. Beyond the delays, during the biggest storm we’ve had in years on 10/24, I was told I was ‘water tight’ only to find two leaks above my garage. Due to my attic layout I wasn’t able to see if other areas by eaves specifically were leaking but very stressful situation to go through. Nobody can control the weather but it felt like if I didn’t say anything, I would I have potentially been in worse shape. This was a huge contributor to my review. In addition, there were multiple times I had to quality control on things that were missed. To add, in about 10 minutes, I picked up about 100 nails around my property that were dropped during the project. I get you can’t get every nail, but in my opinion it’s a small thing that shows a greater lack in attention to detail. In summary, the customer shouldn’t have to constantly be checking on status or quality of the work completed. I prompted a final quality inspection with the PM that led to additional work, otherwise it didn’t seem like there was going to be one. There was one PM physically on the job and one in the background. The latter would communicate with me via phone or text. These two PMs didn’t seem to be on the same page for my job. Un

  Google cut this review short. The full text is on their Google profile.

• gutters88
• answering questions56
• thoroughness43
• polite staff31
• dry rot repair26
• tile roof repair22
• siding replacement22
• friendly employees10
• straight line roofing3
• sun tunnel installation3

14 more of the 503 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Johnny Johnson3 hours ago

  Gary was a good and thorough estimator

  Reply from the business

  Thank you Johnny for choosing us for your skylight project.

• 5 out of 5Marla Monk5 days ago

  Excellent customer service from the start, stellar communication throughout and a new quality roof! Delivered what they promised. The team was very professional and the crew kept the worksite immaculate.

  Reply from the business

  Thank you for recognizing our team’s priority to exceed expectations & create racing fans! It was our pleasure

• 5 out of 5Leylandman1a week ago

  Cody, our technician, did a very good job on replacing all of the rotten wood on our chimney.

  Reply from the business

  We are thankful for your dry rot repair work & for Cody for being a great member of the team.

• 5 out of 5Jeff Bell2 weeks ago

  Straight Line was great with the service and craftsmanship.

  Reply from the business

  Thank you for recognizing our 5 star service on your roof repair! It was our pleasure to do business with you!

• 5 out of 5Jason Logniona month ago

  The front desk gal was very nice and friendly.

  Reply from the business

  A friendly voice at the front desk goes a long way, Jason — glad that was your experience with our team. Thanks for taking the time to leave a review!

• 5 out of 5Michael GaddiniEdited 2 months ago

  Too notch, competent and professional. I can’t say enough good things about them! May 2026: I had to reach out to straight line for a second time for some help. The California fair plan claim my roof was deteriorating, even though it was only 14 years old. They came out and did a thorough inspection and found it to be in good working order and gave me a fantastic report that saved my bottom with the California fair plan. I can’t say enough good things about them and would highly recommend them for any of your roofing repairs or replacement needs?

  Reply from the business

  Thank you for trusting us with your roof repair.

• 5 out of 5Holly and Paul Salvestrin2 months ago

  The roof went on quickly and looks fantastic.

  Reply from the business

  Thank you, Holly and Paul — glad the new roof went on quickly and turned out looking great! We appreciate you taking the time to share this.

• 5 out of 5John O'Shea2 months ago

  I was contemplating getting a new roof, but when a tree crashed into the house, I needed to get an estimate immediately. Having seen their trucks during the 25 years we've lived in Pollock Pines, I called Straight Line without considering another company. It turned out to be a good decision. My first contact was with estimator Shaun Sergent who walked me through the process of damage assessment, roofing choices, pricing and scheduling the eventual work. Although his responsibility was essentially over once the job was underway, Shaun remained available throughout the process to answer questions or forward them to the right people. He was especially valuable helping me navigate the insurance claim process by preparing a separate detailed assessment and estimate of the damage caused by the tree. When I informed him of the settlement I received, Shaun immediately requested a "Certificate of Completion," so I could recover an additional amount that had been designated as depreciation. I was extremely satisfied with the overall quality of the workmanship and the competency of the technicians. Everyone involved in the project was friendly and helpful. The foreman, Austin, and the project manager, Tony, made themselves available by phone to handle issues that arose during the job. Even weeks after completion, when I had a problem replacing the gutter debris screens (which was totally my responsibility) Tony delivered extra screens and shingles without hesitation. The value I received from Straight Line - from the excellent work quality to the veteran's discount and insurance advice - was worth every penny I paid. I might have been able to get a slightly cheaper price from another roofing company, but I know Straight Line has my back and will be there for at least the 5 years of their workmanship warranty and beyond if I need them.

  Reply from the business

  Thank you for perfectly describing our team! We appreciate your time and feedback

• 5 out of 5Drew M.2 months ago

  Excellent experience all around! Kyle was super helpful, explained everything, and went above and beyond with some of the trickier aspects of my roof and the foliage around it. It feels good finding a roofer I can trust and work with going forward - thanks to Kyle and the team!

  Reply from the business

  Thank you Drew for your business!

• 5 out of 5Gabriel Rodriguez3 months ago

  I had an excellent experience with Straight Line Roofing and Construction. Kyle Case came out to inspect a leak I was dealing with and quickly identified the source. What really stood out was that he didn’t stop there—he also pointed out a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your recommendation!

• 5 out of 5Christina LoBue3 months ago

  We found Straight Line online when searching for roofing companies and after the two hour initial consultation with Andy, we decided to add siding and attic ventilation to our project too (we didn’t get our roof replaced yet, since we’re leasing solar panels and need to figure out next steps). Andy was the first person to explain why we’ve been getting repeated dry rot in a specific area and also noticed that our attic ventilation was woefully inadequate and was likely the reason our whole house fan died prematurely. Andy met with us one more time to review the project before we signed answering all of my questions and providing a lot of support. Omar and his team installed LP siding and the attic ventilation doing a fantastic job. They were careful to work around our plants and cleaned up afterwards. Omar had extra LP siding and generously used it to replace another rotten board at no cost. Overall, Straight Line has been an amazing company to work with from start to finish and we look forward to having them replace our roof in the near future!

  Reply from the business

  We appreciate you sharing your experience. Thank you for choosing Straight Line Roofing & Construction and for supporting our local business!

• 5 out of 5Don Smith4 months ago

  Good experience all around. Gary gave good explanation of what we needed to do. Jesus and his crew worked well and finished on time. Cleanup job was well done. I’d use company again.

  Reply from the business

  Thank you for sharing your experience. We’re happy to hear that our crew was so helpful! Please reach out if you ever need anything in the future.

• 5 out of 5L VEdited 4 months ago

  I worked with Straight Line Construction on gutters and other home repairs, and I want to specifically recognize Jason, one of the foremen, who truly made all the difference. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate you sharing your experience. Thank you for choosing Straight Line Roofing & Construction and for supporting our local business!

• 5 out of 5Karen Skeen4 months ago

  Straight line Roofing is the most knowledgeable, honest, best company I have used. Andy initially came to our house. He was not a lame salesman just trying to make a buck,, he has actually done everything in the roofing and construction business. He is so funny and took the time to explain everything and answered all our questions. Once we got our contract signed, the crew came out. We got a new roof,, gutters and 2 sun tunnels. Roberto and the crew were very professional, shook my hand and wete also very easy to work with. They knew what they were doing and also enjoyed their work. Kept me updated all the time. They were the best group of guys to work with. I will recommend them to EVERYONE I know. Soon, we are going to have them do siding on the front of our home. The best company to work with. Everything is perfect!!!😁✌️

  Reply from the business

  We’re thrilled to hear that your experience with Straight Line Roofing was positive from start to finish! We appreciate your trust and look forward to being here for any future roofing or construction needs.

Your home deserves a contractor who's been doing this since 1999. Owens Corning Platinum Preferred. GAF Master Elite. Financing through Regions and Enerbank USA. Serving El Dorado County and Sacramento — get a written estimate today. Jun 25, 2026Learn more