Roofing contractor
SmartRoof
400 Army Navy Dr #1121, Arlington, VA 22202
- Google average
- 4.8
- Ratings counted
- 36
- One and two star
- 2 of 36(5.6%)
- Virginia median
- 1.7%
The first three are Google’s own figures for SmartRoof, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 34 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 6% |
Higher than most — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for SmartRoof. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement8
- insurance claim assistance5
- gutters3
- easy process3
- professional crew3
- gutter repairs3
- quick installation2
- courteous crew2
- materials options2
- skylight installation2
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5NICOLE ANDERSONa year ago
Abraham and Frank were great.
Reply from the business
We are glad to hear that! Thank you for sharing.
- 5 out of 5Judith Saxton3 years ago
Great service from the start with Ryan Budka to the installation with Michael McGuire. It took quite a long time to pull together but well worth the wait. Thanks SmartRoof, no hesitation in recommending your services.
- 5 out of 5James Ball4 years ago
Smart Roofing did an excellent job of replacing our aged roof in a day. The installation was high quality, and they took care of even the finite details that improved the overall quality of the installation. The PM Rich Shanley was on top …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Darryl Giles4 years ago
SmartRoof replaced my neighbor’s roof after receiving damage from a recent storm. During the work I spoke with SmartRoof representative Alex Issacs about inspecting my roof and he found damage to mine as well. SmartRoof's professional staff …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ammit Chawla4 years ago
Had my roof replaced along with the gutters in March 2022. The process was great from beginning to end. Smartroof provides a team of folks that work with you from selecting material, to billing to Project Management. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Arnie Christianson4 years ago
SmartRoof was on the ball from start to finish on our insurance repair. Replaced the entire roof and gutters in 2 days and worked with my insurance company to get it done on time and on budget. Definitely recommended. Great and friendly program manager, crew, and staff.
- 5 out of 5Seth Caplan4 years ago
Smartroof was fantastic to work with in replacing our old existing roof with a solar roof. They guided us through the entire process from getting permits to setting expectations on when the actual installation would take place. Smartroof was on time and took great care of our property during installation. Once the materials arrived the roof took two days to install. The roof they installed looks fantastic and produces power. The solar panels blend right in with the rest of the roof, giving it a sleek and modern appearance. I would highly recommend working with Smartroof if you are looking to replace your existing roof.
- 5 out of 5Francis Muharl4 years ago
Smart Roof got a team of professionals especially Lucas Williams, It was nice dealing with you guys. I recommend this company for their customers services to everyone who want to install their Roofs
- 5 out of 5La Charles Earle4 years ago
Very satisfied with the final product. All of the Smartroof employees showed an excellent level of professionalism and courtesy. Lucas deserves special recognition for his ability to problem solve to keep the project on schedule. Very impressed with his dedication to service. In my opinion, he is a 5 star employee.
- 5 out of 5Paul Lai4 years ago
We had great experience with replace our roof with SmartRoof. Especial thanks PM Richard Shanley for his excellent job.
- 5 out of 5rumani ohri4 years ago
Excellent customer service from start to finish. Anthony Price inspect our roof and discussed all details with insurance officer. Process was easy from inspection to approval. Daniel Bowling explained us the whole process including materil to signing up the paper work. Rich Rojas was our project manager, shared the details from start to finish, easy to communicate and promptly replied to all our questions. Overall stasified with whole process.
- 5 out of 5Lee Carey4 years ago
We had Richard Shanley as a PM, he was excellent
- 5 out of 5Mary Broz-Vaughan4 years ago
Excellent customer service from start to finish. Tom shepherded our insurance claim through the process and made easy what we expected to be an ordeal. Haley understood exactly what we needed for the roof replacement and did not try to “upsell.” Rich kept us informed at every stage of our project install and was especially accommodating of last-minute scheduling changes on our end.
- 5 out of 5Jeannette Anderson4 years ago
Delighted with the new roof on our large outbuilding. Every employee we dealt with was positive, helpful and knowledgeable about the process. Our thanks to Rob and Rene for their hard work in getting this project accomplished with great speed and efficiency! You won’t go wrong if you use SmartRoof!
What SmartRoof says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
License number shown
“…Hills Road Suite 600 Reston, VA 20190 License: 2705158983 Richmond, Virgina Local Office 4860…”
Warranty offered
“…Roofing Storm Damage Roof Replacement Warranty Solar Solar Financing FAQs Integrated…”
Free estimates
“…Book a FREE Inspection Have one of our experts inspect your…”
Mentions the BBB
“…high ratings on Facebook, and an A+ rating with the Better Business Bureau. See…”
Other roofers in Arlington
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Nest Exteriorsestimate, thorough inspection, new gutters5.0226 ratings0.9% one and two star(571) 202-6384 | 5.0 | 226 | 0.9%2 of 226 | (571) 202-6384 |
| Affordable Home Solutions LLCroof replacement, insurance claim assistance, easy process4.7204 ratings6.9% one and two star(301) 861-7445 | 4.7 | 204 | 6.9%14 of 204 | (301) 861-7445 |
| Real1Construction LLCgutters, quick response, gutter replacement5.0136 ratings0.7% one and two star(571) 621-7696 | 5.0 | 136 | 0.7%1 of 136 | (571) 621-7696 |
| Painter Roofing and Construction LLCestimate, quick work, kind crew4.989 ratings1.1% one and two star(571) 427-2450 | 4.9 | 89 | 1.1%1 of 89 | (571) 427-2450 |
| A&M Roofingcompetitive pricing, personal inspection, skylight replacement5.077 ratings0% one and two star(703) 991-7910 | 5.0 | 77 | 0%0 of 77 | (703) 991-7910 |
| SBG Home Exteriorsroof replacement, insurance claim assistance, shingles4.953 ratings1.9% one and two star(703) 899-2365 | 4.9 | 53 | 1.9%1 of 53 | (703) 899-2365 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 36 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 36, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.