Roofing contractor
Scaduto Solutions LLC
9957 N Alpine Rd #102, Machesney Park, IL 61115
Listed under Loves Park, IL
- Google average
- 4.7
- Ratings counted
- 49
- One and two star
- 4 of 49(8.2%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Scaduto Solutions LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 43 | 88% | |
|---|---|---|---|
| 4 | 2 | 4% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 3 | 6% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Scaduto Solutions LLC, most recent first.
- 1 out of 5Travis Ebert7 months ago
Unfortunately, this was a very poor experience. After storm damage, Scaduto offered a free assessment and was present during the insurance inspection, at which point the work was approved. From there, communication and follow-through …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Travis, we’re disappointed to see this review and would like to clarify several inaccuracies since we can not reach you personally. Your project took place following a significant storm event in the St. Louis area, during which material availability and scheduling delays were experienced industry-wide. These delays were communicated throughout the process and were not unique to your project. The claim regarding incorrect shingle color is inaccurate. The color selected on the signed contract, the materials ordered, and the shingles installed all matched, and documentation confirming this is available. Any final punch-list items were addressed promptly. In fact, the company owner, Justin Scaduto, along with a team member, personally returned to the property the following day to complete the work, with their own two hands vs making you wait until the crew could come back. As part of your contract, a $500 discount was applied in exchange for allowing a yard sign to be displayed for advertising purposes. That advertising did not occur, yet the discount was honored in good faith. To state that we are "far more focused on collecting insurance money" when we allowed your balance to remain open 3+ months after job completion is unfair and painting a very untrue imagine of our business. The reference to a subcontractor matter is unrelated to your project, and was resolved professionally & directly. Since this review was posted, multiple attempts have been made to contact you to discuss concerns and bring closure, without response. Transparency, accountability, and follow-through are values we take seriously. We have never promised to be perfect and despite the hiccups along the way your homes project was completed and is beautiful. We ask you kindly to rethink your review or to reach out to Justin personally if you still feel the issue is unresolved. Thank you.
- 2 out of 5A BEdited 9 months ago
Didn't do part of the job and not responding.
Reply from the business
Please reach out to your representative or Kelli Jo with your concerns. We are unable to identify job number based on this very simple & possible spam review. Thank you and hope you understand the request.
- 1 out of 5Sarah Smitha year ago
To Whom It May Concern, I am writing to formally document an ongoing and deeply unsatisfactory experience with Skaduto Solutions regarding the roofing and gutter work performed on my property. The roofing project took far longer than promised. Communication from the owner has been nearly nonexistent—calls and messages regarding concerns have been repeatedly ignored. After the roof was finally completed, I was told the gutter work would follow. That, too, was delayed for nearly two months. Now, on July 17, 2025, my home flooded with three inches of water due to improperly installed or non-functional gutters. This is unacceptable. Not only was the work delayed and poorly managed, but the failure of your installation has directly caused property damage and business disruption. While the vendor responsible for the gutters is scheduled to return tomorrow, this reactive approach is not acceptable. The work should have been completed correctly the first time. I am left dealing with the consequences of your company’s lack of professionalism, poor workmanship, and gross communication failures.
Reply from the business
AS OF 12/3/25 - full balance of $12,262.58 is still owed and a lien has been filed with the state of Missouri. This review is defamatory and Scaduto Solutions has been adding collateral to balance of the inconvenience on our google review reflection. We once again request you remove this review. AS OF 9/4/25 - SARAH AND RODNEY SMITH HAVE YET TO PAY THE AMOUNT DUE FOR THEIR COMPLETED HOME PROJECT WITH A SIGNED CONTRACT. THE INSURANCE COMPANY - USAA- HAS BEEN NOTIFIED OF THE POTENTIAL MISUSE OF INSURANCE MONEY. LAW ENFORCEMENT HAS ALSO BEEN INVOLVED ALONG WITH LEGAL HELP FOR STARTING A LIEN ON THE PROPERTY. Sarah and Rodney I encourage you one more time to take care of your balance and to remove this review. Thank you Mrs Smith - We’re sorry to hear you feel this way, but we do want to clarify a few key facts. Your roof was completed properly, and the gutter work—handled by a subcontracted vendor—was scheduled and communicated separately. While we don’t control their schedule or possible problems with installation, the moment we were made aware of an issue, we had it resolved within 24 hours. Throughout this process, we maintained communication with both you and your husband. We do not expect you or anyone to give us grace, but we certainly have had to ask for it following several events that were out of our control. To say otherwise doesn’t reflect the reality of the situation. We take pride in our work and our commitment to doing right by our customers—even when circumstances beyond our control create delays. We encourage honest reviews, but also expect fairness and accuracy. We are here to make this right and come to an understanding. Please consider revising your review. Thank you
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding6
- pricing5
- siding repair4
- repair work4
- thoroughness4
- workmanship4
- hurricane helene2
- quick estimate2
- no upsell2
- scheduling2
- courtesy2
Other reviews we hold
14 more of the 47 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Alicia Jackson2 months ago
Justin came the day after I called and was actually available 2 hours earlier than scheduled which was great for me. He inspected the melted siding on my rental caused by tenants BBQ grill, gave me a fair price, and we shook on it. To my …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kevin McLeod2 months ago
Justin came out for an emergency repair due to a raccoon making a hole in our roof. From first time calling to having the job scheduled. took only a week. once they were onsite quick and professional. the job was done in one day. I highly recommend Scaduto Solutions. Thanks again!
- 5 out of 5Melissa Paluzzi3 months ago
We’ve had a persistent leak for YEARS, which other companies fixed with “band-aids”, shortcuts and excuses. Or tried to upsell. Someone recommended Scaduto Solutions and when I read the words on the business card “There are no problems, only solutions”, I felt like I was calling the right person, FINALLY. Justin came out just a few days later, gave us a sensible diagnosis and was here within just a few days of giving him the “go ahead” to do the repair. I’m very pleased with the great service!
Reply from the business
Thank you so much for this amazing review Melissa! We are so happy we were able to be the solution you needed.
- 5 out of 5Shirley Zellner4 months ago
Jacob came by 1 day after I called him, which was very nice. He gave me a bid and I let him have the job. The next week he called set a day and came and done it today. He was very good at his job still and would use him again. 3 hour he was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Danyell Firman4 months ago
Fast and friendly service
Reply from the business
We appreciate the review Danyell! Thank you for choosing Scaduto Solutions.
- 5 out of 5Robert Schulera year ago
Scaduto Solutions did an excellent job on our siding and gutter guards. I would recommend them to anyone.
Reply from the business
Thank you so much for the amazing 5 star review Mr. Schuler! It was a pleasure to work with you & be able to complete this siding project.
- 5 out of 5Rose Schulera year ago
Justin and his crew did very professional work. We were very pleased with the outcome of the project. We would highly recommend them.
Reply from the business
Thank you Rose for taking time to leave this review! We appreciate you for choosing Scaduto Solutions & this amazing 5 Star review.
- 5 out of 5Sharon Williamsa year ago
Hi, I was impacted by the STL City Tornado 5/16/25 and Aaron and his team was "boots on the ground" in my neighborhood offering their assistance. I was able to retain their services for an emergency tarp to be placed on my roof. The team reported the following day and wasted no time installing the tarp in place. I can't thank the team enough for providing excellent service and a caring heart. The understanding of a devastating situation was priceless. Thank you!
Reply from the business
Thank you for taking the time to leave this review Sharon! We really do care about our homeowners and feel thankful to have the opportunity to help where we can.
- 5 out of 5Von Richardsa year ago
helpful, professional and well organized. we would use them again
Reply from the business
Thank you Von! We appreciate your review more than you know.
- 5 out of 5Shirley Foxa year ago
Justin and Aaron are outstanding.they come in and get the job done well .they fixed my roof.sent me pictures of the progress . they were very professional and went above and beyond. I would recommend this company to anyone .
Reply from the business
THANK YOU SHIRLEY!!! Your kind, honest, and quick review means the world to us @ Scaduto Solutions. Thank you for choosing us to be your solution.
- 5 out of 5David Ra year ago
I had some repair work done on my home because of wind damage to my siding and soffit and had gutter screen added to my garage. Scaduto Solutions were very responsive and did quality work. I give them a 5-star rating. I recommend them for your next job.
Reply from the business
Thank you so much for your honest, kind & quick review on our work Mr. Ritcher. It is always our pleasure to provide your solution!
- 5 out of 5Lorrie Lipharta year ago
Justin is always a phone call away for emergency help and/or projects. He and his crew do a great job and always come when they say they will be here. He always takes good care of us!
Reply from the business
Thank you so much for your review Lorrie! We take pride in our work and even more in our returning homeowners. Thank you for choosing Scaduto Solutions!
- 4 out of 5betty smitha year ago
The work was done as agree, but I am still waiting on a copy of my warranty.
Reply from the business
Thank you for your feedback, Betty. We're glad to hear that the work was completed as agreed. We apologize for the delay in providing your warranty and will ensure it is sent to you promptly. If you have any other questions or concerns, feel free to reach out. We strive to make you & all homeowners feel confident with all work and information.
- 5 out of 5Justin Jacobsona year ago
Justin is honest, reliable, punctual, and everything you would expect from a business professional. If you're in the market for exterior home repairs, Justin and his team will take great care of you from start to finish.
Reply from the business
Thank you for the fantastic review! We're thrilled to hear that you had a positive experience with us. Our team strives to provide honest and reliable service, and it's great to know that we met your expectations. We appreciate you!!!
What Scaduto Solutions LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…To get a free quote, or if you have questions or special…”
24/7 emergency call-out
“…24/7 EMERGENCY SERVICES Have you had your…”
Other roofers in Loves Park
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Warner Roofing & Restorationanswering questions, siding, courteous staff4.8222 ratings5.4% one and two star(815) 877-7663 | 4.8 | 222 | 5.4%12 of 222 | (815) 877-7663 |
| Cross Country Constructionsolar installation, siding, insurance claim assistance4.8148 ratings6.1% one and two star(815) 315-0637 | 4.8 | 148 | 6.1%9 of 148 | (815) 315-0637 |
| LFG Contracting LLCsiding, quick responses, insurance process5.099 ratings0% one and two star(833) 879-7759 | 5.0 | 99 | 0%0 of 99 | (833) 879-7759 |
| Lask Exterior Solutions, LLCquote, clean up, cleanup3.642 ratings33.3% one and two star(815) 964-2220 | 3.6 | 42 | 33.3%14 of 42 | (815) 964-2220 |
| MGM-K Exteriors Incroof replacement, sidings, driveway redone4.938 ratings2.6% one and two star(815) 319-0401 | 4.9 | 38 | 2.6%1 of 38 | (815) 319-0401 |
| Dagnon Building & Roofinggutters, insurance work, roof replacement4.933 ratings3.0% one and two star(815) 633-4443 | 4.9 | 33 | 3.0%1 of 33 | (815) 633-4443 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 49 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 49, of which 47 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.