Lask Exterior Solutions, LLC

8 of the 13 one and two-star reviews we hold, most recent first.

• 1 out of 5Todd Tuttle2 years ago

  I called them to inspect our roof again after the hailstorm at the end of June 2023 since they replaced our roof eight to 10 years ago for the same reason. Getting Sean Monestero to call back or follow through has been like pulling teeth. I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input.

• 1 out of 5David Koch3 years ago

  Lask Roofing, now Lask Exteriors, same phone number, same owners. Lask Roofing went bankrupt. Lask Roofing did our roof, supposed to have 30 year warranty to cover leakage. Called, have many small spots leaking through to ceiling in …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Lask Exterior Solutions, LLC is different entity different ownership. This is considered slander please remove your review!

• 1 out of 5Lea SchlesnerEdited 5 years ago

  Damaged siding first time and second never showed up

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input.

• 1 out of 5Jeff Carr5 years ago

  I had the Gutter Helmet installed 5 years ago. I have some problems with the Gutter Helmet leaking on a section of the roof. The Gutter Helmet supposedly has a lifetime warranty. I had called with the problem. A person came out and looked and said I needed to replace the section due to damage. I called and asked to meet with Lask employee that did the inspection to explain "damage". I had a time set up to meet, no show. Called again to setup a time never received a return phone call. Called the office and left a message to speak to Adam Lask. No return phone call. Still waiting. Evidently they don't stand behind their product or work and care less about the customer. Very poor customer service

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input.

• 1 out of 5Jeremy Rigden6 years ago

  Thanks for not calling me or taking my emails. I have been trying for almost 2 years to have my window warranty and after the rep came out and said it was cover under the warranty. I have heard every story in the book. I bought the windows because of life time warranty now I need it because the seal has failed Lask keeps blown off. I'm so glad I didn't have lask do anything else to my home Thanks for not care about you customers. And now I have to find a window company that won't just take your money then went you need them to warranty a window blow you off. Thank Lask Roofing for my bad window what a waste of 2 years of calling.

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input. However, this comment is not for this business.

• 1 out of 5Greg SovineEdited 6 years ago

  I'm a reasonable and patient man, but in my 48 years I have never ran across anyone with worse customer service and communication in any service industry. They blew us off not once, but twice without so much as a phone call or a text. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  When our tech was at your home on Thursday and was helping you empty the water from the buckets in the attic, at no charge, he had stated he would be back on Friday or Monday. Monday when our office opened, we received a message from our answering service you had called Friday after our office was closed. You also called again on Saturday to cancel your appointment that was scheduled because you had the work done. We apologize as your first appointment on Wednesday we did miss, this was due to a computer error with our scheduling software. On Thursday the tech thought you had understood that he would not be able to be back until Friday OR Monday, we sincerely apologize for the confusion and any inconvenience that this situation may have caused you.

• 1 out of 5Brian6 years ago

  ROBO calls. You can stop spamming calls from Illinois roofing.

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input. However, this comment is not for this business.

• 1 out of 5Debra White6 years ago

  Left a message earlier this year for a quote for a new roof. Never heard back from them. Guess they don't need the business

  Reply from the business

  We apologize for any mishap of returning your call Debra, but we do not find your call in our system.

• quote5
• clean up4
• cleanup4
• siding3
• shingles3
• warranty3
• message3
• workmanship3
• efficient crew2
• efficiency2
• pricing flexibility2
• repairs2

14 more of the 32 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Leann Steiner2 years ago

  We have used Lask 2 times. Excellent workmanship both times. Responded quickly to all inquiries, very efficient, will definitely use them again.

  Reply from the business

  Dear Leann Steiner, Thank you very much for your wonderful review and for choosing Lask Exterior Solutions, LLC - twice no less! It makes us incredibly happy to hear that you were satisfied with our workmanship and efficiency. We strive to provide the quickest responses and best services to our valued customers like you. Your kind words inspire us to work even harder in maintaining our high standards. We are glad to note that you would consider us for your future projects. That's the highest compliment we could receive! We look forward to working with you again. Thanks again for spreading the word about us, we really appreciate it! Best Regards, The team at Lask Exterior Solutions, LLC.

• 5 out of 5J Zak2 years ago

  Great job! They provide excellent service. Thank you for a great job.

  Reply from the business

  Hey J Zak, It's so good to know that our team at Lask Exterior Solutions, LLC exceeded your expectations and provided excellent service. We're all about quality and strive to maintain this level of satisfaction for all our customers. Your positive feedback means a lot to us. Your encouraging words will definitely keep our spirits high. Thanks so much for your 5-star rating. We appreciate your time to share this wonderful review. Looking forward to serve you again! Best, Team at Lask Exterior Solutions, LLC

• 5 out of 5Connie Paris2 years ago

  I got a new roof last month and couldn’t be happier. Great job!

  Reply from the business

  Dear Connie Paris, Thank you so much for taking the time to leave such a glowing review and 5-star rating for Lask Exterior Solutions, LLC. We're thrilled to know that you're happy with the new roof! We always strive to deliver the best for our valued customers like you. Comments like yours make our day and motivate us to work even harder. Thank you again for your- kind words and for choosing Lask Exterior Solutions, LLC. We look forward to serving any of your future exterior solution needs. Warm regards, The Team at Lask Exterior Solutions, LLC

• 5 out of 5Hannah Currie2 years ago

  Great job!

  Reply from the business

  Dear Hannah Currie, Thank you so much for your wonderful review and the full 5-star rating! We at Lask Exterior Solutions, LLC are thrilled to know that you are happy with our work. We strive every day to provide the best service to our customers, and receiving feedback like yours truly inspires us! We are grateful for your appreciation and we acknowledge that our success is largely due to amazing customers like you. Our team is dedicated to ensuring quality workmanship and I'll be sure to share your praise with them. Once again, thank you for choosing and trusting Lask Exterior Solutions, LLC. We look forward to serving you again in the future!

• 5 out of 5David stickler4 years ago

  Lask is taking very good care of our roofing issues.

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input.

• 5 out of 5Joseph Brooks6 years ago

  I hired Lask to do my 52 square roof. They were competitively priced and had me on the schedule in 2 weeks. A crew of 7 showed up promptly in the morning and got right to work. In 1 day they had the roof stripped, underlayment down, and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input.

• 4 out of 5Matt Rhoades6 years ago

  Lask did my roof and did an excellent job and was very quick too. They started and finished the job the same day and I had two layers to be removed, extra vents to be put in, and some boards needed replacing. Their crew were very efficient and did an excellent job on clean up also. Even the small pieces of shingles were gathered up and taken away. They weren't the lowest quote however, I did feel the extra expense was worth it.

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input.

• 5 out of 5Chelsey Eklund6 years ago

  Lask installed Gutter Helmet on my home roughly 5 years ago and I am happy to say that after all this time I have not had one single issue with them! The service was quick, attentive, and the product has done it’s job efficiently. I will be referring Lask Roofing and Siding, Inc. as well as the Gutter Helmet product itself to everyone that is in search of a solution for never having to clean their gutters again!

  Reply from the business

  Thank your for sharing with us how happy you are with our Gutter Helmet product, we have thousands of satisfied customers and are thankful for all you, it is our customers who make us who we are!

• 5 out of 5John Mullin7 years ago

  Got 3 quotes and most were similar in price. I went with Lask because they were flexible in some of the pricing areas and quick to respond to questions. They told us before hand when they were having supplies delivered and when they would start. They were always on time and very respectful of our outside landscape and privacy. It was a messy job since they had to remove 2 older layers of shingles and replace some plywood sheets. They worked long hours and hit it done in 2 days. They did a great job cleaning up. Roof looks great and would highly recommend.

  Reply from the business

  Thank you John for the wonderful review. Your business is so truly appreciated by our entire staff here at Lask Roofing & Siding, Inc.!

• 5 out of 5Sharon Hall7 years ago

  Had a small repair. Came out next day, did a wonderful job. Would highly recommend them.

  Reply from the business

  Thank you Sharon, we are always happy to help!!!

• 5 out of 5Joe Collins7 years ago

  Did some repairs for us and a few of my relatives did a great job.

  Reply from the business

  Thank you Joe, we are happy we were able to help!

• 1 out of 5Kristine Gibson7 years ago

  We called them a week and a half ago. They got back to my husband and promised a day they would come out for a roof estimate. They never showed and we have heard absolutely nothing from them despite messages left .

  Reply from the business

  Thank you for leaving a review. We’re always working to provide the best experience possible and appreciate your input. However, this comment is not for this business.

• 1 out of 5Elizabeth Johnson7 years ago

  Called to have an estimate for a roof replacement. They scheduled a time and totally blew me off. Rescheduled and did the same. If I can’t get them to come to quote the job I’m sure not going to be able to rely on them to complete any work. Very disappointing. In response to your apology. No thank you. No one ever called to tell me they would not make it. I had to call the 1st missed appointment. The second missed appointment with no call that’s just rude. You can not call to tell me, but when a google review is left you jump right on it.

  Reply from the business

  We apologize for any misunderstanding Elizabeth, due to the high winds and then the snow last Friday, we value our employees safety and we have gotten behind but you are scheduled for this week if you are still interested.

• 1 out of 5Rich Nowick7 years ago

  Lask put a new roof on and left the corner of the gutter open to rain. The ceiling of my living room caved in and they told my to contact my Home Owner's Insurance - $1000 deductible was left for me to add to my $$$

  Reply from the business

  Mr. Nowick we do not find any record of you in our system could you please call our office at 815-964-2220.

• Free estimates

  “…would be happy to meet with you for a free consultation and quote on your existing home…”

• Financing available

  “…Call For Financing Options Apply Now What Our Customers Say…”

• 24/7 emergency call-out

  “…– Friday Closed, Saturday and Sunday 24/7 emergency phone contact available…”

Their site also states: states a founding year.