Cross Country Construction

All 7 of the one and two-star reviews we hold for Cross Country Construction, most recent first.

• 1 out of 5S Henisona year ago

  The company we hired to replace our roof contracted out to cross country to take care of our solar panels. The solar system worked perfectly before they came into the picture. About six weeks ago, they took the panels down so the roof could …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Bryan Andersona year ago

  Do not trust them. They do not stand behind their work. I have text messages and emails sent to the office and jason with no responses. I now understand why they wouldn’t come back and fix the vinyl siding……yesterday i had an electrician come over because there was no power to my pool heater outlet. I have been without a pool heater for a couple years now until the new one was installed 2 weeks ago. After 4 hours of troubleshooting and $$$ later cutting into the siding and exterior wall to find that a SCREW was put through the black electrical wire, which severed the black wire completely leaving it exposed. It’s amazing a wire never started. You can also see the burn marks all over indicating they knew they put a screw through it. It also took over a year for them to finish the work after countless communication by me and no responses. Do not give them the final check until everything is done even the warranty work, Jason said i had to pay because the work was done and the items needing fixing was warranty work, which they don't stand behind. I gave up trying, however from what i found out yesterday with the screw going through the black electrical wire when putting the GFI box back on the siding and all the extra time $$ spent i will be looking into my legal rights. Thankfully i have text messages copied and emails saved. I’ve attached photos of other issues where the roofers bent my gutters from the ladder they put up on my deck to get to top roof which caused all the water to pour out over the patio door. Then when i called to tell them that the vent top to the exhaust pipe on roof is missing now after roof was replaced they sent someone out and they attached the vent to the pvc pipe on the roof🤦‍♂️🤦‍♂️. This is all truthful and again i have all the pictures, videos, text messages, emails, etc. to back up my claims.

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Rose Smith3 years ago

  Buyer Beware: We signed a contract in 12/2020 to get solar installed at our house. The installation was started on 5/8, 2021 and completed on 5/26, 2021. They sold us 40 panels but we found out only 20 panels were allowed to be hooked up. In 8/2021 ComEd only approved ½ but not the whole system, and we found out later that Cross Country had sold us a system twice the size of what we needed. We tried to call their salesperson John and were told that he was no longer with the company. Sydney, their solar administrator had also left. After the run-around from the company, in 12/2021 we decided to contact the owner Brett Haring. After a dozen of left messages, texts, and emails Brett finally called us back 4 months later. We wanted to know why only half of the panels were connected, why the system was not performing as promised, and why they had not been provided the promised rebates and the Federal tax credit. Cross Country didn’t fulfill its contract, didn’t hook everything up yet took the money for the entire system. We gave Brett 3 options: (1) remove the entire system and refund all monies paid; (2) remove half the system and refund half the monies paid & provide promised rebates and tax credits; or (3) complete installation of the entire system to provide the promised kWh & provide promised rebates and tax credits. He chose the third option. He hooked them all up, but since the inverters were too small it still didn’t produce. We had to follow up with him continuously to find out how he’s going to address this. This went on from 4/2021 – 5/2/2023. After countless texts and phone calls, he finally agreed to send an electrician out on 4/12/2023 to add another inverter. Electrician was here for 1 day, disconnected everything, and never came back. After pushing him to get this addressed Brett finally sent another electrician out on 5/2/23. The second electrician was here for a few hours, went to get parts, and never came back. We asked for all the panels

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Holly Bauscher5 years ago

  Called the company to come out for a consult. Set up appointment a couple weeks out for them to come take a look. Took off work early to be home the day of the consult. They never showed even though I called when they were 15 min late. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Heather Sexton5 years ago

  Called to see if I could get interior work done on my home. I was looking to have a wall removed, a beam put in and have a vent return relocated. I was told by one of the receptionists the job would be too small for them to take on without even coming to check out everything I need. Just because I’m not doing a larger project now doesn’t mean I wouldn’t down the road. So hard to come across solid contractors now a days and I wouldn’t even recommend calling Cross Country.

  Reply from the business

  I’m sorry we are not able to come look at your job. We are extremely busy, and we are booked out on interior jobs until late this year. We were just trying to be upfront and honest with you about our timeline so you could have another contractor do the work in a timely manner. Thank you for thinking of us to do your work.

• 2 out of 5Nikko Weging5 years ago

  So we attempted to get Cross Country Construction come and quote a few projects for us. He showed up on time to the appointment and did all the measurements very professionally. Unfortunately, he took a week longer than was promised for quotes and ultimately no quoted 2 out of the 3 projects. So I might be the oddity out of there business but very disappointed with outcome.

  Reply from the business

  We sent you your quotes. Sorry it took longer than we expected. We are very busy right now. Hope you have a great day

• 1 out of 5Lisa Marinelli6 years ago

  So much to say...started project in May 2019. We received a call February 2020 about a outstanding balance yet they never came back to finish job. This simple basement project was horrible from start. We tried to get out of the contract …

  Google cut this review short. The full text is on their Google profile.

• solar installation25
• siding15
• insurance claim assistance12
• roof replacement12
• polite crew5
• solar panel removal4
• local roofing company3
• quick completion2
• bathroom remodeling2
• issue resolution2
• smooth process2

14 more of the 125 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Andrew Ottoa week ago

  I am a local contractor Cross Country did an amazing job on the detach and reset of the solar panels for me when we did a roof replacement. They explained the process and expectations in advance and then lived up the their process exactly. The installers were courteous l, professional and dida great job, the cistomer was super pleased as well. I will continue to use them and recommend the

• 5 out of 5Jo Daughenbaugha week ago

  I am pleased with the installation of my windows. Jessie and Justin were professional and very conscientious. Their work is exceptional.

• 5 out of 5Doreen Jerabek2 weeks ago

  Cross Country helped us tremendously after some nasty hail damage to our roof, siding and gutters. We have solar panels that were luckily spared from the hail, but they did a great job removing them, replacing the roof and re-installing …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kevin Vedvik2 weeks ago

  Cross Country Construction replaced our roof and gutters, and repaired our siding. Everything looks great and our house is whole once again! It was not easy to find a suitable equivalent for our discontinued siding, but after quite a search and a bit of luck, they found something that worked extremely well. Tiberius and Jason did a great job coordinating all the work and answering questions throughout the process!

• 5 out of 5Patrick Willingham4 weeks ago

  Mike Dombeck and Cross Country Construction did an amazing job installing my roof. Mike and the roofing crew were very Professional and they all treated me and my family with dignity and respect. I Definitely would recommend this company for your Construction needs.

  Reply from the business

  Thank you for the review. Glad to be of service

• 5 out of 5Richard Mayvillea month ago

  Mike Dombeck and his company cross country construction worked with me for 9 months to get my insurance company to replace my roof. The workers did an outstanding job and replaced the roof in just one day!

  Reply from the business

  Thanks for the review!

• 5 out of 5Joseph PerronEdited a month ago

  Hats off to Lawrence Phillips & his team. They were good workers & did a great job cleaning up. Immaculate!! Thanks, Joe Perron

• 5 out of 5Joe Luptak2 months ago

  CCC handled my solar detach and reinstall when we were having a new roof installed. Everything went flawlessly from start to finish. The work was done professionally and in a timely manner. Everything was put back up just as it was and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Joe for trusting us with your system

• 5 out of 5Crysta Ahrens2 months ago

  My roof looks wonderful! Thanks again to the team at cross country for getting this done and for Pj making the process smooth and seamless. Will recommend in the future

• 5 out of 5John Ahrens2 months ago

  Pj and his team did an excellent job getting the roof on my house and shed done in-between all the weather. Did a great job respecting the property and did a superb cleanup.

• 5 out of 5Samantha Y2 months ago

  My roof looks amazing and it was done very quickly.

  Reply from the business

  Thank you Samantha for your 5 star review

• 5 out of 5THOMAS BALAMUT2 months ago

  The work performed by Cross Country Construction was top notch and accomplished in an efficient timeframe. I want to especially single out Phillip Dupor for his role in pursuing completion of this project and his work ethic. I would definitely recommend him for your work.

  Reply from the business

  Thank you for the kind review and feedback

• 5 out of 5GIl Alvarez3 months ago

  I could not be happier with the performance and attentiveness from Jason Wheeler and one of the installation team members named Derek. Professional, prompt and great communication. I will definitely be using them again in the future as well as recommending them.

  Reply from the business

  Thanks Gil for your recommendation

• 5 out of 5Larry Joyce3 months ago

  We used James Hardie composite siding and it looks great. The team sealed everything up and jacked my window up to where it belonged. They were in and out in two days and cleaned everything up. Very polite, hard-working crew.

• Licensed

  “…report and policy reviewed by a Licensed Professional Adjuster and Inspector…”

• License number shown

  “…License# 104.018834 Wisconsin Dwelling License# DC-061100076 © 2026 - All rights reserved. HTML…”

• Free estimates

  “…Learn More Get a Free Estimate Call Now What our customers are…”

• 24/7 emergency call-out

  “…IL Skip to content (815) 315-0637 24/7 Service - Emergency Calls Welcome…”

Their site also states: warranty offered.