Roofing contractor
Safe Harbor Exteriors
11009 Johnson Dr, Shawnee, KS 66203
- Google average
- 5.0
- Ratings counted
- 124
- One and two star
- 1 of 124(0.8%)
- Kansas median
- 1.9%
The first three are Google’s own figures for Safe Harbor Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kansas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 123 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in Kansas sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Safe Harbor Exteriors.
- 1 out of 5Suzanne Bruss8 years ago
I had a ceiling leak in my house and Safe Harbor Roofing did the repairs to the roof in what they thought would fix the leak. They did a great job on this repair. Unfortunately, it did not fix the leak. I called them back to let them know this and no call back for weeks. After multiple calls, I had another representative come take a look. After that nothing. After multiple calls, I gave up. Four months later I get an invoice out of nowhere, even though the problem was never fixed. They do good work, but may not necessarily fix your problem or return your calls. They may forget to call you back, but not to invoice you.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roofing21
- james hardie siding9
- soffit installation8
- gutter installation6
- courteous staff6
- promptness6
- roof replacement5
- precise installation3
- install crew3
- quick installation2
- no pressure2
Other reviews we hold
14 more of the 116 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jim Boldta day ago
Stev and his crew did a great job on my commercial building! I refer him to my friends and clients with complete confidence.
Reply from the business
Thank you for the fantastic review, Jim! We're thrilled to hear that you were satisfied with the work done by Steve and the team. Your referrals mean a lot to us, and we're grateful for your support!
- 5 out of 5Debra Zahner4 days ago
Safe Harbor Exteriors replaced a roof fan for us last summer. They were efficient, prompt and did the job in a timely fashion and for the price they quoted. I use their services again.
Reply from the business
Thank you for your positive feedback, Debra! We're glad to hear that you were satisfied with the replacement of your roof fan. Efficiency and transparency in pricing are important to us, and we appreciate your trust in our services. We look forward to working with you again in the future!
- 5 out of 5Janel Devins4 days ago
Great experience for our siding job. Justin did not waste our time during the bidding process. Had a detailed out bid that let you know exactly what was included, no add on pricing. Great communication leading up to & during the installation. Any issue was dealt with promptly. Vince, site supervisor, was amazing. Confirming we were happy with everything. Vince & Justin checked on the progress daily. The crews cleaned up daily. We were very pleased with the quality of work. No change orders. On time & on budget. A great experience from start to finish.
Reply from the business
Thank you for the wonderful feedback! It's great to hear about your positive experience with our team during the siding project. We strive for transparency and quality, so it's fantastic to know that Justin and Vince met your expectations throughout the process. We appreciate your kind words about the crew's cleanliness and communication as well. Thank you for choosing Safe Harbor Exteriors; we look forward to serving you again in the future!
- 5 out of 5J REdited 5 days ago
All we had was a small job. Two windows needed replacement. We were well taken care of, like it was a much larger project. It's nice to see a quality contractor willing to do it all.
Reply from the business
Thank you for your kind words, J. We're glad to hear that you felt well taken care of with your window replacements. At Safe Harbor Exteriors, we strive to treat every project with the same level of attention and care, no matter the size. We appreciate your support!
- 5 out of 5Steve Paddock5 days ago
Professional, friendly, efficient. Steve and his team correctly assessed my project needs and gave me a fair quote to do the work. They were timely, cooperative and clearly capable craftsmen. Highly recommend.
Reply from the business
Thank you for the wonderful review, Steve! We're thrilled to hear that you had a positive experience with our team at Safe Harbor Exteriors. Your recommendation means a lot to us, and we appreciate your kind words about our professionalism and craftsmanship. If you need anything else in the future, don't hesitate to reach out!
- 5 out of 5Mills TenEyck3 weeks ago
I recently used Safe Harbor Exteriors to replace the house roof after a hail storm. Steve was prompt, responsive, knowledgeable and straight forward about the work requirements and handled much of the initial dealings with the insurance …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to share your experience! We're glad to hear that Steve provided you with prompt and knowledgeable service. It's great to know that you found the process straightforward and efficient. We appreciate your trust in Safe Harbor Exteriors, and we look forward to assisting you in the future if the need arises.
- 5 out of 5Patrick Allen3 weeks ago
We had an excellent experience with Safe Harbor Exteriors from start to finish. The entire process, from measuring and estimating to the installation of our new windows, was handled professionally and efficiently. Everything was completed …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the fantastic review, Patrick! We're thrilled to hear that your experience with Safe Harbor Exteriors was excellent from start to finish. It’s great to know that the installation process and communication exceeded your expectations. We appreciate your kind words about Justin and will make sure to pass along your compliments to him. Thank you for recommending us, and we hope you enjoy your new windows!
- 5 out of 5Lisa Bourquin3 weeks ago
Everyone was great! Done quick and professional. Thank you! 10 out of 10
Reply from the business
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team. Providing quick and professional service is our goal, and we appreciate your support!
- 5 out of 5Cole Wags3 weeks ago
Safe Harbor did a fine job with my fascia/soffit/and gutter replacement. Their service was fast and professional. The front office was easy to communicate with and responsive. Generally happy with my end product and how I got there.
Reply from the business
Thank you for the fantastic feedback, Cole! We're glad to hear that you were satisfied with the fascia, soffit, and gutter replacement. Our team strives to provide prompt and professional service, along with clear communication. It's great to know that you are happy with the end result. We appreciate your support!
- 5 out of 5Roger Gaedigk3 weeks ago
Safe Harbor Exteriors replaced our roof and repaired our James Hardie siding. Steve Scheffler, the owner, was very responsive. Before we signed off, Steve answered all our questions about materials, scheduling, and the scope of work. The roof came with a GAF Silver Pledge warranty, which provided us with peace of mind and reduced our homeowner insurance premium. The project ran smoothly. Deliveries and start dates were communicated clearly in advance, and any schedule changes were promptly flagged. The crew was friendly and professional throughout the entire process. The final walkthrough with the foreman confirmed that the workmanship on both the roof and siding was excellent. I highly recommend Safe Harbor Exteriors for anyone who needs roofing or siding work done right.
Reply from the business
Thank you for your thoughtful review. We're glad to hear that you had a positive experience with Safe Harbor Exteriors. It's great to know that Steve was able to address all your questions and that the project ran smoothly from start to finish. We appreciate your recommendation and look forward to assisting you with any future projects!
- 5 out of 5Nathan Palmera month ago
Justin and his crew are top notch. Every detail of our window project was spelled out, transparent and thorough. His promise to make it look "like we weren't even here" holds true. The laborers were courteous and very diligent about keeping …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the fantastic feedback! It's great to hear that you were satisfied with the level of detail and transparency throughout your window project. We strive to maintain cleanliness and professionalism, and it's rewarding to know our team met your expectations. We look forward to assisting you with any future projects!
- 5 out of 5Brett Barkemeyera month ago
We replaced half our windows with Safe Harbor. Justin made the process seamless from start to finish. He communicated effectively and always did exactly what he said he was going to do. There were no surprises from signing the contract …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the wonderful feedback! We're glad to hear that Justin made the process seamless and that our installation crew made you feel comfortable. It's great to know that our competitive pricing and effective communication stood out to you. We look forward to assisting you with the rest of your windows in the future!
- 5 out of 5Christina & Andy Kellogg2 months ago
Professional, knowledgeable, and timely. Project completed on time and within budget.
Reply from the business
Thank you for taking the time to share your positive experience! We're glad to hear that you found our team professional and knowledgeable. Meeting timelines and budgets is a priority for us, and we're pleased that we could achieve this for your project. We appreciate your support!
- 5 out of 5MrsNY Jayhawk4 months ago
From the initial phone call requesting a quote to the post-installation follow-up meeting, this has been a positive and actually enjoyable experience! Truth and transparency are important to them. Understanding your needs and working to meet them. The sent out a solid, quiet, and professional group of installers who worked hard and did an excellent job. We will definitely use Safe Harbor for our future needs (of which we have many with a cenutury-old Victorian).
Reply from the business
Thank you for the wonderful feedback! It's great to hear that your experience with Safe Harbor Exteriors was positive from start to finish. We appreciate your recognition of our team's professionalism and dedication to meeting your needs. We look forward to working with you on your Victorian home in the future!
The latest post from this business
Posted by Safe Harbor Exteriors to their own Google profile 3 weeks ago. Their words, not ours.
Aging siding was replaced with beautiful James Hardie Siding, enhancing curb appeal and energy efficiency. New gutters complete the upgrade.Aug 11, 2026
What Safe Harbor Exteriors says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…comes backed by a 30-year product warranty, giving you peace of mind that your…”
States a founding year
“…City, KS Expertly remodeling homes since 2013 60% Off Siding Materials Offer…”
Free estimates
“…Service Areas Phone (913) 553-3620 Free Estimate Siding James Hardie Siding James…”
Financing available
“…Home | Safe Harbor Exteriors About Us Financing options Reviews Recent Projects Blog James…”
Family owned
“…Since 2013, our family-owned company has helped Kansas City and…”
Their site also states: mentions the bbb.
Other roofers in Shawnee
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Advocate Constructioninsurance process, insurance claim assistance, answering questions4.6232 ratings9.5% one and two star(913) 444-9006 | 4.6 | 232 | 9.5%22 of 232 | (913) 444-9006 |
| Exterior Damage Solutionsroof replacement, gutters, siding5.0144 ratings0.7% one and two star(913) 456-0651 | 5.0 | 144 | 0.7%1 of 144 | (913) 456-0651 |
| Buck Roofing & Construction LLCleak repair, gutter repair, small repair4.5144 ratings12.5% one and two star(913) 384-2680 | 4.5 | 144 | 12.5%18 of 144 | (913) 384-2680 |
| Interstate Roofing, Inc.insurance claim assistance, detailed inspection, inspection explanation4.8106 ratings2.8% one and two star(913) 393-5997 | 4.8 | 106 | 2.8%3 of 106 | (913) 393-5997 |
| Absolute Constructionroof replacement, insurance claim assistance, gutter replacement4.973 ratings1.4% one and two star(913) 427-5577 | 4.9 | 73 | 1.4%1 of 73 | (913) 427-5577 |
| Diversified Construction & Roofingproject, crew, quality work5.058 ratings0% one and two star(913) 735-3776 | 5.0 | 58 | 0%0 of 58 | (913) 735-3776 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 124 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 124, of which 116 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.