Roofing contractor
S&S Roofing
1216 E 42nd St, Joplin, MO 64804
- Google average
- 4.9
- Ratings counted
- 294
- One and two star
- 7 of 294(2.4%)
- Missouri median
- 2.5%
The first three are Google’s own figures for S&S Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 286 | 97% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 0% | |
| 2 | 0 | 0% | |
| 1 | 7 | 2% |
About typical — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for S&S Roofing, most recent first.
- 1 out of 5pretty ladya year ago
Not happy with the drip. Did not want to add a negative review, but I should not have to fix there mess up. Very unfortunate. Because the roof itself looks good. But I should not be left to fix anything related to the roof they did.
Reply from the business
As I stated on the phone we could come out and fix the issue. We reached out numerous times with no response. We take any issue serious and would be happy to fix. However we cannot step on private property without permission. Feel free to call us. Also this has an overlay of osb on only 1 side of the roof so at the peak there will be a variance.
- 1 out of 5Lita Farley2 years ago
Had Seth come and look at a chimney leak. He said he couldn't guarantee it wouldn't leak without replacing the entire roof. We spent 17k on a new roof and the chimney still leaks. We had to call someone else to explain to him how to install flashing and he didn't listen 6x he came out and each time it changed the leaked and slowed it but never stopped it. He got angry and yelled at my wife in front of his crew. We still have a leak he can't fix because he has no clue. He wouldn't even go up on the roof and look he had his people go so he doesn't even know what they did just took our money and guaranteed it wouldn't leak. He get business by doing work for less the deductible but his work is not professional. We have seemed counsel and will move forward on this company.
Reply from the business
Clay Farley, I do apologize that we were not able to help you with the leak you state you have. Prior to me doing any work or seeing any part of your roof, you stated you had a chimney issue, had trouble with other roofers coming out to the property and had already filed a claim. After I came to your property and inspected the roof and chimney, I advised you that your chimney was in disrepair. At this time, I also told you it needed retuck point and sealed. These are not services I provide and I told you this prior to any work being done. Insurance approved the claim and per your request we moved forward. I completed the re-roof on February 2nd 2024. On February 3rd you sent me a picture of what you suspected was a leak. I went back to the property and inspected the area. No leak was found after running water over the area simulating heavy rain fall. I take pride in my business and never want a customer left unhappy when I complete a job. With this being said I was determined to help you. You stated there was a leak and with not seeing a leak I did what I could to help remedy the situation. I myself and my crew went back to your property and at no cost to you built a cricket. While building the cricket per your repeated request you had us apply a white mortar caulking all over the cracks of your chimney. I let you know this is not something I normally do and could not warranty this work. Multiple times you called over a time frame of roughly 30 days stating you had a leak. Each time I came out and inspected where you stated you suspected a leak. Each time there was never any evidence of a leak. There has never been any physical damage or remnants of a leak. There has been no pictures or videos sent by you to show a leak. After taking your repeated calls for several weeks on April 4th, 2024 I came out to inspect the last suspected leak. I advised you to contact a CSIA masonry to repair your chimney. On February 5th, 2024 you requested for me to refund
- 1 out of 5George2 years ago
Started off great ended up sour. Trash not cleaned up soda cans left behind. Damage to some of our siding and deck from removal of old shingles. Wouldn't recommend.
Reply from the business
We have never done business with George. Clay Farley has left multiple harassing reviews under false identities.
- 1 out of 5T Mitchell2 years ago
Ruined my gutters, problems with roof still leaking and the owner was no help.... Missing flashing in places.
Reply from the business
We have never done business with T Mitchell. Clay Farley has left multiple harassing reviews under false identities.
- 1 out of 5Rhonda Lewis5 years ago
Never got back with me after looking at it. Left message and text...still no reply. Could of just said not interested or something.
Reply from the business
We have never done business with or been contacted by this person!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement53
- gutter replacement18
- insurance recommendation18
- new roof10
- fast work9
- roof appearance7
- shingle replacement5
- honest staff5
- new roof installation4
- yard cleanup4
- color selection3
- siding repair3
- quick installation2
Other reviews we hold
14 more of the 255 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5JoeyEdited 9 hours ago
So I just hired Seth and S&S to complete my roof. So its 5 stars. Seth is a great guy can't wait to see what him and crew can do with my roof! 5 stars right now I'll update when job is done! They just got done and all can say is wow! This company was fast professional and extremely clean! I would recommend hiring these guys! I attached picss! Thanks guys for a job well done!!
Reply from the business
Thank you for such a great review! We have high standards for ourselves and want to build a lasting relationship so that you know you can call us if you ever need us. Thank you!
- 5 out of 5Michelle Middleton2 days ago
They did a great job on our new roof! Very efficient, clean, and you can't beat the price!
Reply from the business
Thank you, Michelle. We appreciate the opportunity.
- 5 out of 5David Shaw2 weeks ago
S&S did a great job. Seth and crew were great to work with. Started on time and completed the job on time. Cleaned up the job site we had no issues at all.
Reply from the business
Thank you sir. If you need anything in the future please reach out! Thanks.
- 5 out of 5Tanya Gould4 weeks ago
This company is great with getting the work done quickly and efficiently!!! Highly suggest!!!
Reply from the business
Thank you! If you or anyone else needs help again in the future let us know.
- 5 out of 5Michelle Givensa month ago
We went with a metal roof, and it came out beautiful! Thanks for all the skilled work on it!
Reply from the business
Thank you for trusting us with your project!
- 5 out of 5Cameron Burnsa month ago
S S Roofing is a great company that puts his customers first and is prompt with any communication. Give Seth a call and let him take care of you!
Reply from the business
Thank you Cameron! We appreciate the trust in us.
- 5 out of 5Howard VanFleet2 months ago
Seth put a new roof on our home in 2023 and did a fantastic job! We were on vacation when a storm went through our town here recently. We contacted him to see if he could go by and check our roof for damage as well as our daughter’s. Seth got right out there and inspected both homes. He eased our minds while we were not at home to check ourselves. We would highly recommend S & S Roofing!
Reply from the business
Thank you, Howard for such a great review. If you need us in the future, just holler.
- 5 out of 5Shania Sterling2 months ago
Contacted Seth to come look at gutter repair— he came highly recommended was fast and very communicative. Would recommend!
Reply from the business
Thank you! Call us anytime.
- 5 out of 5Dustey Howard2 months ago
Called to have him look at a repair. He was out the same day and sent very detailed text explaining what was needed. To get us by, he tarped the spot that was leaking. Seth and crew are fantastic.
Reply from the business
Thank you!
- 5 out of 5Monica2 months ago
Contacted Seth about an issue I was having with my room. He came within 24 hours to evaluate and had the whole project done within 48 hours. Their team is the definition of l timely! Seth also was good at explaining the issues I had going on, making sure I understood all of what he was saying. Very pleased with this company’s work.
Reply from the business
Thank you, Monica for the great review if you need anything in the future, just let us know.
- 5 out of 5Terri-ann Ogden3 months ago
Cannot ask for a better group of young men to do work for you highly recommend.
Reply from the business
Thank you. Glad we could help.
- 5 out of 5Michael Hinnen3 months ago
Timely, great price, would recommend.
Reply from the business
Thank you sir! If you need anything more let’s us know!
- 5 out of 5Jennifer carpenter3 months ago
S&S did a great job on my roof. I’m pleased with the results. The price was very reasonable and Seth did great working with me. They’re very professional. The crew was hard working but very friendly.
Reply from the business
Thank you, Jennifer for such a great review. We appreciate the work and if you need us in the future, we will be ready.
- 5 out of 5Cheryl Dobson3 months ago
Thank you, S&S Roofing, for the new roof installation. And most of all, for the quick and hassle-free follow up question that I had. Cheryl
Reply from the business
Thank you, Cheryl if there’s anything we can help you with just let us know.
What S&S Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed in Missouri and Kansas. Kansas…”
Free estimates
“…Contact us to start your free estimate today. Licensed in Missouri and…”
Other roofers in Joplin
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Abernathy Roofing and Construction Company - Joplin Roofing & Missouri Roofer Contractoranswering questions, courteous staff, insurance claim assistance4.8620 ratings4.4% one and two star(417) 686-3043 | 4.8 | 620 | 4.4%27 of 620 | (417) 686-3043 |
| John Cotten Roofing & Constructionroof replacement, gutters, polite crew4.9263 ratings1.1% one and two star(417) 626-8284 | 4.9 | 263 | 1.1%3 of 263 | (417) 626-8284 |
| Superior Roofing & Constructioninsurance assistance, affordable pricing, new roof installation4.9170 ratings2.4% one and two star(417) 500-7873 | 4.9 | 170 | 2.4%4 of 170 | (417) 500-7873 |
| Roofing Forceanswering questions, insurance claim assistance, easy process4.8170 ratings4.1% one and two star(417) 222-2532 | 4.8 | 170 | 4.1%7 of 170 | (417) 222-2532 |
| Bridgewater Roofinginsurance claim assistance, courteous staff, easy process5.0146 ratings0% one and two star(417) 623-3179 | 5.0 | 146 | 0%0 of 146 | (417) 623-3179 |
| Ridgeline Roofing and Solarprofessional crew, quick turnaround, hail damage repair4.9119 ratings2.5% one and two star(844) 734-5463 | 4.9 | 119 | 2.5%3 of 119 | (844) 734-5463 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 294 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 292, of which 255 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.