Royal Roofing & Siding NYC

The only one or two-star review we hold for Royal Roofing & Siding NYC.

• 1 out of 5michael chyornyEdited 8 months ago

  Awful

  Reply from the business

  Thank you for that incredible review!

• flat roof replacement25
• leaks19
• membrane reinforcement14
• full inspection11
• respectful workers7
• shingle roof replacement6
• parapet wall repair3
• reliable roofing company3
• finished roof3
• drain replacement2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5One World3 days ago

  We had reached the point where every flat-roof repair came with a warning that another area might fail next. One patch stopped water near the front wall, another addressed the rear drain, and a third covered a plumbing penetration. The roof was becoming a record of temporary decisions. Complete replacement was more than we could comfortably pay from savings. We applied directly with a third-party lender and qualified for a monthly payment plan with no money due upfront under the lender’s approved terms. The roofing business did not provide the loan or decide whether we qualified. The financing allowed us to compare scopes based on the roof rather than the cash available that month. We chose removal, new insulation, tapered drainage, a modified-bitumen system, plumbing-vent flashing, drain work, and new parapet details. A decking allowance was included because the wood could not be fully inspected in advance. Tear-off found damage around the rear drain and beneath one front-wall patch. The remaining deck was solid. Every added wood section was measured and photographed, and the final quantity came in below the allowance. The lender’s final document review delayed the start by two business days. Once construction began, a brief weather interruption added another half day. Neither delay left the building exposed. A handful of membrane scraps landed in the narrow neighboring yard during removal. The crew obtained access, retrieved them, and checked both sides of the wall before closeout. We did not find additional debris. The roof has remained dry through summer storms and a winter freeze-thaw cycle. The rear drain clears, the front-wall patch is gone, and the final invoice reflects only the wood actually replaced. Financing remains a monthly obligation, but it ended the more expensive habit of buying one repair at a time.

  Reply from the business

  Thank you for sharing your experience. We're glad the flat roof replacement provided a lasting solution after repeated repairs around the front wall, rear drain, and plumbing penetration. Replacing the insulation, improving drainage, and … More

• 5 out of 5Alexa Angeles4 days ago

  Our shingle roof had two old acrylic skylights that we no longer wanted. One was leaking, and both opened into rooms we planned to renovate with solid ceilings. Instead of purchasing replacement skylights, we decided to remove them completely during the roof replacement. The proposal separated the roofing, carpentry needed to close the openings, and interior ceiling work. Drywall and final interior finishes remained under a different scope. That made it clear why the rooms would not look finished immediately after the roof was closed. Removal found deteriorated decking around the leaking skylight but dry wood around the other opening. Both curbs were removed, the openings were framed and sheathed, and the roof plane was restored before the underlayment went down. Photographs showed the closed openings from above and below. Architectural shingles, ice and water protection, synthetic underlayment, drip edge, vent flashing, and ridge ventilation completed the roof. From outside, there is no visible sign that skylights occupied those locations. A piece of packaging was missed in a hedge during cleanup. We found it the next day and disposed of it ourselves, which was minor compared with the amount of debris removed. The temporary interior panels also remained visible longer than planned because our drywall schedule changed. Several months of rain have passed without moisture at either former skylight. Removing them during the roof replacement gave us a continuous shingle surface and avoided building a new roof around openings we already intended to eliminate.

  Reply from the business

  Thank you for sharing your experience. We're glad the roof replacement allowed you to permanently remove the old skylights and create a continuous shingle surface. Closing the openings, replacing the deteriorated decking, and completing the … More

• 5 out of 5Tatiana4 days ago

  Ivy from the rear wall had grown beneath the parapet metal and into an old flat-roof repair. Removing the visible vines did not solve the problem because roots and organic debris remained behind the flashing. Water was entering the top-floor wall during prolonged rain. A landscaping crew removed the established growth before the roofing and masonry areas were opened. Loose mortar was repaired, damaged wood at the wall edge was replaced, and new membrane flashing was carried beneath the parapet cap. The main roof field remained sound. The ivy debris was extensive and some of it ended up behind an unused chimney base during removal. We found it at the walkthrough with Royal Roofing and Siding NYC, and the area was vacuumed before the crew left. Keeping the wall clear will now be part of our maintenance. The new metal edge sits tightly against the repaired masonry, and no vines remain beneath it. Four later storms have passed without the interior wall darkening. The project addressed the vegetation, masonry, and roof connection instead of treating the vines as a cosmetic issue.

  Reply from the business

  Thank you for sharing your experience. We're glad the roof repair and masonry work addressed the underlying issue caused by ivy growing beneath the parapet metal. Removing the vegetation, repairing loose mortar and damaged wood, and … More

• 3 out of 5Tyler Brooksa week ago

  Delivered the work not as good as expected.

  Reply from the business

  Thank you for sharing your feedback. We're sorry to hear that the roofing work did not meet your expectations. We take workmanship and customer satisfaction seriously and would appreciate the opportunity to understand what fell short. Please connect with our customer support team so we can review your concerns and work toward an appropriate resolution.

• 5 out of 5ethan2 weeks ago

  The paint on our cedar clapboards was peeling in long strips, especially on the shaded side of the building. We first assumed the wall simply needed better surface preparation. Once several boards were removed, it became clear that moisture …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Adrianna Beno2 weeks ago

  After a period of high winds, several siding panels on our corner building were hanging loose. The most exposed elevation had panels with damaged locking edges, while the more protected walls remained secure. Inspection also found that some original fasteners had been driven tightly against the nailing hems. The owner considered replacing only the missing pieces, but matching the faded siding would have produced a noticeably patched wall. The exposed elevation was therefore replaced as one section, while the undamaged sides remained. The sheathing and weather barrier underneath were inspected and required only minor repairs. New starter strips, corner posts, and trim established secure termination points. The replacement vinyl was installed with room for normal temperature movement, and fasteners were centered in their slots instead of pinning the panels tightly. Extra attention was given to the upper courses and outside corner where the original failure began. The sidewalk and neighboring roof setback were checked for displaced siding fragments. Loose panels recovered after the storm were removed rather than reused with damaged locks. The new elevation remained secure through subsequent windy weather without rattling or pulling away.

  Reply from the business

  Thank you, Adrianna, for your excellent review. We're glad our inspection identified the storm damage and the original installation issues, allowing us to replace the affected siding properly. Installing the new vinyl siding with the … More

• 5 out of 5Briel porter2 weeks ago

  Replacing the roof on this senior residence required a different schedule from an ordinary apartment building. Residents could not easily relocate during noisy work, and several rooftop units served occupied common rooms and medical-support areas. The existing EPDM roof was nearly 20 years old, with perimeter shrinkage, repaired seams, and recurring leaks near two mechanical curbs. Moisture testing also found wet insulation in sections that had never produced a visible ceiling stain. The building considered replacing only the known wet areas. That option was ultimately rejected because the aging membrane and scattered moisture would have left too many uncertain sections behind. A complete tear-off was planned in phases, with each roof zone matched to the rooms and equipment below it. Residents and staff received notices before work moved over their section of the building. The loudest removal was scheduled after breakfast and stopped before evening rest periods. Work above the community room was completed on days when no programs were booked. A staff contact remained available so the schedule could be adjusted if a resident had an unexpected medical or comfort issue. The existing EPDM, insulation, and damaged cover board were removed down to the metal deck. Small areas of surface corrosion were cleaned and treated, while one deck section required replacement under the written allowance. New tapered insulation improved drainage around the mechanical equipment and eliminated a long-standing low area beside the elevator bulkhead. A high-density cover board and fully adhered TPO membrane completed the field assembly. Mechanical units remained in operation except during short, coordinated periods when their curbs were being addressed. New reinforced flashing was installed at every active curb, and abandoned penetrations were removed rather than covered with oversized patches. Walkway pads created clear service routes so future technicians would not cross unprotected memb

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Briel, for your wonderful review and for recognizing the value we provided at a great price. We're pleased we could complete your senior residence roof replacement with careful planning that minimized disruption while keeping … More

• 5 out of 5Anaiah Johnson2 weeks ago

  The top-floor apartments in this 14-unit building had experienced intermittent leaks for several years. Each incident had been repaired separately, leaving patches around the drains, plumbing vents, and rear parapet. The modified-bitumen membrane was approximately 19 years old, and its granulated surface had become smooth along the main walking routes. Several laps were also beginning to crack, even in areas that had never leaked. Moisture testing found wet insulation around both internal drains and along part of the rear wall. The owners considered repairing those areas or installing a recovery system over the existing membrane. Once the amount of trapped moisture was confirmed, a complete tear-off became the more dependable option. The contract included a plywood allowance because the deck could not be fully evaluated until the existing roof was removed. Residents received a schedule showing which apartments would have work taking place overhead each day. Removal was limited to areas that could be insulated and made watertight before the crew left. Nine damaged plywood sheets were eventually found, mostly around the older drain openings. The remaining deck was dry and firm, so the unused portion of the allowance was credited. The replacement assembly included tapered insulation, a high-density cover board, and a two-ply SBS modified-bitumen system. Both drain areas were recessed slightly into the insulation so water would not stop at the edge of the bowls. New flashing was installed at the parapets, vents, and stair bulkhead rather than tying the roof into layers of old cement. Walkway material provided a defined path from the roof hatch to the mechanical equipment. The rear courtyard and neighboring fence were covered during removal. At the end of each day, loose granules were vacuumed from the stairs and drain bowls rather than washed into the leaders. The roof was completed in eight working days, followed by a final drainage test and inspection. Photographs of

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Anaiah, for your thoughtful review. We're pleased our thorough roof inspection and moisture testing identified the hidden insulation damage and showed that a complete roof replacement was the most dependable long term solution … More

• 5 out of 5Sebas C'g3 weeks ago

  Our small warehouse roof held several large pools of water long after the surrounding streets had dried. Repeated patches remained intact, but the weight and duration of the ponding had begun stressing seams and low areas around the structural bays. Survey measurements showed that the existing insulation provided almost no slope toward the two drains. The replacement design used tapered insulation to create separate drainage paths from each bay. The old roof was removed in controlled sections while inventory below was covered and relocated away from the active work zone. Several rusted deck panels were discovered beneath the deepest low area and replaced before insulation installation continued. A new TPO membrane was installed over cover board with rebuilt drain connections and reinforced details at the loading-area parapet. Material deliveries were scheduled before warehouse shipping began each morning. After completion, water cleared from the main roof areas shortly after rainfall instead of remaining for days. The owner received a drainage plan and photographs of the replaced deck panels for the building records.

  Reply from the business

  Thank you, Sebas, for your detailed review. We're glad our commercial roof inspection and commercial TPO roof replacement resolved the ponding water and improved drainage for your warehouse. Providing dependable commercial roofing services … More

• 5 out of 5louis mccross4 weeks ago

  One thing I noticed during the estimate was that they asked far more questions than anyone else. They wanted to know when leaks occurred, whether ponding water disappeared after a day or stayed for several days, and if previous repairs had helped at all. At first I didn't understand why that mattered, but once the inspection was finished they tied all of those observations together into a plan that actually made sense. The replacement wasn't just about installing a new membrane—it also involved correcting several areas where water had been collecting and rebuilding aging flashing details around the perimeter. Throughout construction they checked in regularly without overwhelming us with constant updates. Every conversation had a purpose. The workmanship looked neat from the beginning and nothing appeared rushed. The finished roof feels like something that was carefully assembled rather than simply installed. That difference is hard to describe until you've watched it happen.

  Reply from the business

  Thank you, Louis, for sharing such a thoughtful review. We're glad our roof inspection helped identify the underlying causes of the leaks and that your roof replacement addressed the drainage issues and aging flashing, not just the membrane … More

• 5 out of 5Christian Toriesa month ago

  Maintenance staff noticed that complaints followed a seasonal pattern. Every spring brought moisture concerns, and every winter brought insulation-related issues. Engineers investigated the relationship between the two. Testing revealed moisture intrusion had gradually reduced insulation effectiveness in several areas. Royal Roofing addressed both problems simultaneously. Saturated materials were removed and replaced with a modern insulation package. New waterproofing details reduced future risk. Seasonal complaints decreased dramatically after completion. The roof became more predictable year-round!!

  Reply from the business

  Christian, thank you so much for taking the time to share such a detailed review and for trusting Royal Roofing with your roofing project. We truly appreciate your thoughtful feedback. Your experience highlights how roofing issues often … More

• 5 out of 5vasili tsirkasa month ago

  Ponding water had been an issue in the back corner of our flat roof for years, you could see the outline of it stay wet for a day or two after every rain even when the rest of the roof dried fine. Everyone always said it was normal for flat roofs to do that, which I now know isn't really true. Turned out the slope had shifted slightly over time, probably just settling, and a small section needed tapered insulation added to correct the drainage. Not a huge job in the end but it required more than just patching, actual regrading of that section. Water moves off within an hour now, no more standing puddle look after storms.

  Reply from the business

  Thank you, Vasili, for sharing your experience. We're glad we could identify the real cause of the ponding water instead of treating it as a normal condition. Installing tapered insulation to restore the proper slope was the right long-term … More

• 5 out of 5Johnny Williamsa month ago

  We hired this company to replace our aging flat roof after dealing with recurring leaks for years. From the initial inspection to the final walkthrough, everything was handled professionally. The crew arrived on time, explained each step of the project, and completed the work exactly when promised. They paid close attention to the flashing and drainage, and the cleanup was excellent. After several heavy rainstorms, the roof has performed perfectly with no leaks at all. Great workmanship, fair pricing, and outstanding customer service. I would absolutely recommend them to anyone looking for a reliable roofing company in NYC.

  Reply from the business

  Thank you, Johnny, for your wonderful review and for trusting us with your flat roof replacement. We're delighted to hear the entire process, from the initial inspection to the final walkthrough, met your expectations. It's especially … More

• 5 out of 5cheena babera month ago

  A structural review was commissioned for reasons unrelated to roofing. During the process, engineers identified moisture-related concerns affecting portions of the roof deck. Further investigation revealed long-term water intrusion hidden beneath the roofing assembly. Ownership expanded the scope of work accordingly. Royal Roofing included deck repairs in addition to roof replacement. Damaged materials were removed and replaced before waterproofing began. The project addressed both cause and effect. Structural integrity improved along with weather protection. The building emerged stronger than before.

  Reply from the business

  Thank you for taking the time to share your experience and for choosing Royal Roofing. We are pleased our team was able to address the hidden moisture damage by repairing the affected roof deck before completing the roof replacement. Taking … More

Siding forms part of a building's exterior protection, helping shield walls from rain, wind, moisture, and changing temperatures. Royal Roofing & Siding NYC provides roofing and siding services throughout New York City for properties with worn, damaged, or aging exterior materials. Maintaining siding can help preserve the building envelope and reduce areas vulnerable to moisture. Siding can deteriorate because of prolonged weather exposure, impact, moisture, and normal aging. Siding repairs and replacements, vinyl siding repairs, and window capping can address different exterior conditions. Coordinating siding work with roofing, gutters, and drainage components can also support a more complete approach to exterior maintenance. Royal Roofing & Siding NYC works with property owners throughout New York City to evaluate exterior conditions and determine practical repair or replacement needs. Maintaining siding alongside roofing and other exterior components can help preserve the property's appearance, improve durability, and reduce preventable maintenance concerns.8 hours agoLearn more

• States years in business

  “…contractor serving Manhattan with more than 35 years of experience providing roofing and…”

• States a founding year

  “…since 1988. Services Siding Gutters Masonry…”

• Free estimates

  “…Get Free Estimate 212-457-1331 Request a Quote Full…”

• 24/7 emergency call-out

  “…Whether you need emergency service, storm damage repair, recurring issue…”