Roof Solutions, Inc.

All 5 of the one and two-star reviews we hold for Roof Solutions, Inc., most recent first.

• 1 out of 5CRISTOPHER EUFEMIA3 months ago

  I regret choosing this company for my roofing project. The process was disorganized, and communication was poor throughout. The crew appeared rushed and didn’t take the time to ensure everything was done correctly. After the installation, I noticed uneven sections and poor finishing details. They also didn’t clean up properly, leaving debris behind. Within a short period, I began noticing issues that made me question the quality of the work. I expected a much higher level of professionalism and attention to detail

• 1 out of 5RAPHAEL HENRY3 months ago

  The roofing job did not meet my expectations. The crew worked quickly but didn’t focus on quality. After completion, I noticed uneven shingles and areas that looked poorly finished. They also didn’t clean up properly. Within weeks, I started seeing signs of problems. I expected a much better experience for the cost

• 1 out of 5Brian Saligman10 months ago

  I would avoid this company. Russell’s crew replaced my roof but failed to flash a skylight properly. When the leak appeared, Russell refused to come back and fix it.

• 1 out of 5Richard LEdited 2 years ago

  my terrace deck (3rd floor, attached to room with its own roof) was built by roof solutions in 2015. the roof underlying the deck replaced at the same time. must have been a less than up to par job, as the impermeable lining used was inadequately secured by the wall flashings and termination bars. this, of course, led to a leak. despite still being under warranty, every excuse was given as to why it was no longer covered. the representative who visited felt that the deck work was ok, but the roof of the building (roof of the attached room) needed to be replaced. this was done at a cost of $11,400 and ABSOLUTELY UNNECESSARY as that roof in retrospect was entirely intact; russell, the owner, is under the impression that complimentary services to temporize siding defects were offered. this is absolutely false - nothing complimentary was ever offered. the siding installed by roof solutions needed to be repaired, but NOT at their cost despite being under warranty. when i told the on site representative that finding a company to perform the repairs was difficult, Russell, the owner decided to do me a "favor." although the rep made it clear that roof solutions no longer provide siding work, since my search for a company was leading nowhere, he would take care of it. several days later i received a proposal to repair the siding of this small terrace for $28,800; the other proposals ranged from $7000-9000. this was Russell's "favor!" my condo association used his company both in 2015 and again several weeks ago for what turned out to be a totally unnecessary roof replacement. draw your own conclusions.

  Reply from the business

  Richard, Roof Solutions replaced the terrace roof 2015. There has been zero issues with the roof since the installation. We were called out to inspect a reported leak showing up on the ceiling July of 2023. The technician was shown two leaks on different levels of the house. One leak was on the ceiling below the upper most roof. The upper most roof is above the terrace roof and was not worked on my Roof Solutions. We furnished pictures of the failing roof and a proposal to replace the roof. This proposal was accepted in August 2023 and we completed the work shortly after. The second leak was on the ceiling below where the terrace roof meets the wall & sliding door of the top floor. The technician show the deficiencies with the siding seams and the siding pulling away. The siding was not a part of the terrace roof work that was completed in 2015. The technician offered to seal the seams of the siding, at no cost, as a stop gap measure when we he there. He was told not to seal the seams. We were called back out on October 2023 and shown the same issue on the ceiling below where the terrace roof meets the wall & sliding door of the top floor. No work had been done to the siding to repair the problem. The technician was told "you could not find anyone to look at the siding". We sent a proposal to replace the siding. You had two separate issues. Neither issue was or is a part of the roof that was installed in 2015. I am happy to meet on site and review everything so we can get on the same page. Roof Solutions stands behind all of our work.

• 1 out of 5Benjamin Muschko12 years ago

  Roof Solutions gave me an highly overpriced estimate ($1500) for fixing a leak in my roof. They also recommended to redo the whole roof right away. Just got it fixed for $75. Enough said.

• gutters8
• detailed estimate3
• attention to detail3
• responsiveness3
• townhouse renovation2
• thorough examination2
• pleasant staff2
• careful work2
• skylight repair2
• downspouts2

14 more of the 46 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5John Fledera week ago

  We had a roof problem. A company said we had one choice-replace the roof. I contacted Roof Solutions and was told we did not need to do so, potentially saving us many thousands of dollars. Later, Jerome from Roof Solutions did recommend that we replace our roof after finding other problems which the first company never saw. Roof Solutions gave us a lower price than the first company and we hired them. They completed the job in just three days. Their employees were pleasant, very hard working and they did a great clean-up each day. Based on Jerome’s honesty and from what we know the quality of the work, we were very happy we hired Roof Solutions.

  Reply from the business

  Thank you for the great review and for trusting Roof Solutions with your home. We pride ourselves on providing honest recommendations and quality work. We’re glad Jerome and our crew took great care of you, and we truly appreciate your business!

• 5 out of 5Beverly Jonesa week ago

  Very responsive. Good communication. Impressive recommendation from well known construction company. Fair price,

• 5 out of 5J Summera month ago

  Jerome and his team are my go-to guys for anything on the top of my townhome, roof, gutters, downspouts. No matter the problem they have a solution. They're honest, responsive and professional. Their work is top quality and they stand by it. I have used their services for many years.

  Reply from the business

  Thank you for your kind words and for trusting us over the years! We truly appreciate your continued support and are grateful to be your go-to team. We look forward to helping you whenever you need us.

• 5 out of 5c ginther2 months ago

  My slate roof had some dislodged shingles and roof solutions was the perfect choice for repairs. They conduct a thorough prework inspection, the estimate is detailed and reasonable, and the work professional. Any additional projects are quickly addressed as well. Highly recommend.

  Reply from the business

  We're glad our inspection process, detailed estimates, and workmanship met your expectations. Slate roofs require specialized attention, and we take pride in providing thorough evaluations and quality repairs. Thank you for your recommendation and for choosing Roof Solutions.

• 5 out of 5John Waters2 months ago

  An incredibly hardworking crew from Roof Solution replaced my roof and added an attic fan. They did a fantastic job. The roof looks great! I heartily recommend Roof Solution to anyone searching for a roofing company!

  Reply from the business

  We’re thrilled to hear you were happy with your new roof. Our crew works hard to make sure every project is done right, and we truly appreciate your recommendation and trust in Roof Solutions!

• 5 out of 5Shanice SimsEdited 2 months ago

  Roof Solutions is my absolute favorite roofing company in DC. Russel is the best! Thank you for all you do!

  Reply from the business

  Thank you so much—we really appreciate the kind words! It’s always a pleasure working with you, and we’re grateful for the continued trust you place in us.

• 5 out of 5Daniel Squire3 months ago

  Russell and his crew replaced my roof and roof deck. Very professional, on time, good communication, deck looks great. 👍 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the great review! We really appreciate the opportunity to replace your roof and roof deck. Glad you’re happy with the communication, timing, and final result — and that the new deck turned out great. Thanks again for choosing Roof Solutions!

• 5 out of 5Richard StarrEdited 3 months ago

  The roof solutions guys showed up on time and took care of the problem with our roof.

  Reply from the business

  Thank you for the great review! We’re glad our team was able to arrive on time and take care of the issue with your roof. We appreciate you choosing Roof Solutions.

• 5 out of 5Sally Parker4 months ago

  Roof Solutions has done excellent work on my roof. They are quick to respond to check damage and do repairs. I have been a happy client for many years,

  Reply from the business

  Thank you for the kind words and for trusting Roof Solutions over the years. We truly appreciate your continued support and are glad to hear you’ve been happy with our responsiveness and work. We look forward to being there whenever you need us!

• 5 out of 5Celia Lovell5 months ago

  Very responsive with high quality, comprehensive work.

  Reply from the business

  Thank you for the great review! We really appreciate you taking the time to share your experience. If you ever need anything in the future—whether it’s gutters, roof inspections, or anything else—don’t hesitate to reach out.

• 5 out of 5Robert Livezey5 months ago

  Work was done in a timely fashion and professionally and the site was cleaned thoroughly on completion.

  Reply from the business

  Thank you for the great review! We’re glad you were happy with the timing, quality of the work, and the cleanup. We appreciate the opportunity to take care of your roof repair.

• 5 out of 5Edward Oshinsky7 months ago

  Best roofing contractor that I have ever worked with. They are a step above the rest as I was in construction have seen many roofer contractors. They are prompt in estimating and performing the work.

  Reply from the business

  Thank you for the great review. We really appreciate the feedback—especially coming from someone with construction experience. It was a pleasure working with you.

• 5 out of 5Jan Tievsky8 months ago

  We had an exceptional experience with Roof Solutions. Jerome, our inspector, was prompt and professional. He made a thorough examination of our roof and gutters followed by a very reasonable quote for the work. The crew was similarly impressive. They worked incredibly hard during very difficult conditions with record setting cold. Each day the crew made sure the area was clean before they left. At the end of the process, Jerome sent photos of the work in progress as well as walking around to be sure all was perfect. He did find one small item that didn’t meet his standards and arranged for the crew to return to fix the issue. We could not be more pleased with the results. Plus, Jerome and the entire crew were so pleasant to work with.

  Reply from the business

  Thank you for the great review. We’re glad Jerome’s thorough inspection, communication, and attention to detail stood out, along with the hard work of our crew in challenging conditions. We truly appreciate you choosing Roof Solutions and enjoyed working with you.

• 5 out of 5Sharon Hannon9 months ago

  My porch roof replacement turned out to be a little trickier than it first appeared, but Roof Solutions worked with me to come up with a solution. I also had gutter covers installed on my porch roof and the back of my house. Great customer service and very nice crew.

  Reply from the business

  Thanks so much for the great review! We’re glad we could work through the tricky parts of your porch roof and find the right solution. It’s great to hear you’re happy with the new roof and gutter covers — we’ll be sure to share your feedback with the crew!

🏠 The Right Roof Can Transform Your Home! Your roof does more than protect your home—it can complement your style, enhance curb appeal, and fit your budget. At Roof Solutions, we offer several roofing options to meet your needs: 🏡 Shingle Roofs – A conventional, budget-friendly choice available in countless styles, colors, and shapes. 🪨 Slate Roofs – Waterproof, non-combustible, and exceptionally durable. With proper installation, slate can last a lifetime with very little maintenance. 🏢 Low-Slope & Flat Roofs – Less common for residential homes, but available when needed and expertly installed by our certified team. Whatever your home's style or roofing needs, Roof Solutions has you covered!5 hours agoLearn more

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