Roof Plus

All 2 of the one and two-star reviews we hold for Roof Plus, most recent first.

• 1 out of 5A B11 months ago

  *CONSUMER BEWARE* Tried calling to commission some work and get estimates/quotes, but Roof Plus was not satisfied respecting my privacy before commissioning any work. They wanted my last name, which I explained I would only give the first letter of my last name temporarily for them to store in their database (companies do this for future solicitations/marketing, among other reasons), until I decided to actually commission their work, at which time I would give them all the information they need, including my full name. I was willing to provide a phone number, home address for the work, and an email address (these are standard) just to start the sales process and set up an initial appointment for someone to come by and assess the service needs. I explained that small and medium business CRM (Customer Relationship Management) systems (these are the software that companies use to save your information, like creating an account profile, tying quotes, receipts, etc. to your "profile") are heavily targeted and exploited in cybersecurity breaches, and that I did not want my information compromised/stolen by a malicious actor PRIOR to commissioning any work. I explained that if I decided to go ahead with the service, I would not withold information, but the gentleman on the phone was not satisfied with receiving my first name, first letter of my last name, email address, phone number -- all of which has been reasonable with other Roofers for setting up first appointments. He told me to call another company and that I should not do business with Roof Plus. You should heed his advice as well -- search elsewhere, since these people are unreasonable and don't value your business as a consumer. Your money is better spent elsewhere with a reasonable company that respects valid concerns and compromises on such a small convenience in the name of cybersecurity and privacy protection just for setting up a first-time sales appointment.

  Reply from the business

  Thank you for your feedback. We're sorry that our intake process didn’t meet your expectations. … More

• 1 out of 5Johnny11 months ago

  I strongly do not recommend Roof Plus. The work was poorly executed, timelines were not met, and communication was terrible. Multiple issues were left unresolved, and I felt ignored whenever I tried to get updates. Overall, a very frustrating experience. I would advise looking elsewhere for roofing services.

  Reply from the business

  We sincerely apologize for your experience, Johnny. Our aim is to provide exceptional service, and we regret falling short. We understand your disappointment and hope to make it up to you in the future. Roof Plus

• gutters16
• siding11
• inspection11
• courteous staff9
• attic fan installation3
• honest staff3
• flat roof repair2
• installation crew2
• no hidden fees2
• yard cleanup2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Xa week ago

  They did a roof inspection for me. A pleasure to work with. Professional, priced fair, responsive, and friendly. Would definitely recommend.

  Reply from the business

  We're pleased to know you found our services professional and reasonably priced. Your compliments about our promptness and friendliness are greatly appreciated. Thank you for your recommendation. We're here to assist with any future … More

• 4 out of 5Arthur Gomeza week ago

  Extremely disappointing, would never recommend this to anyone ever.👎👎👎👎👎 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for your experience, Arthur. We always aim for quality service and regret missing this mark. Your feedback is highly important and will help with our improvements. We hope for a chance to provide you with a better service in the future. Roof Plus

• 4 out of 5Esther Smitha week ago

  Poor craftsmanship🤬🤬, broke apart after only a few uses quickly. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely regret your experience, Esther. We appreciate your feedback and will promptly investigate this issue. We hope for a chance to assist you better in the future. Roof Plus

• 4 out of 5Jordan Green2 weeks ago

  Very bad Service

  Reply from the business

  Hi Jordan, thank you for the 4 stars, though your comment about 'very bad service' is confusing, especially since your name is not in our database. As a small local company, we pride ourselves on getting to know each customer, so please reach out to us at 732-899-8118 to clear this up. We rely on honest reviews from real customers so our neighbors know who they can trust. Since it appears your account is affiliated with a subcontractor for another roofing company, we ask that you please remove this false review.

• 5 out of 5Joseph Tripodia month ago

  The entire experience was outstanding. Jesse Allen was my Sales Rep and was amazing!! Sal and the crew came and did a flawless job from start to finish !! Highly recommend them !! Thank you Roof Plus!!

  Reply from the business

  We're glad by your excellent feedback, Joseph! Jesse, Sal, and the team will be pleased to hear they did a great job. Your recommendation is highly appreciated. If there’s anything else we can do, feel free to reach out. Roof Plus

• 5 out of 5John LaGruaa month ago

  They did a great job, very professional and reliable!!

  Reply from the business

  We're pleased you found our service professional and reliable, John! Your satisfaction is important to us. Don’t hesitate to contact us whenever you are in need. Roof Plus

• 5 out of 5M. Rita Costelloa month ago

  My new 2019 Velux skylight was stuck for several years making the operable skylight inoperable and with 3 heat waves already in NJ I had to find a way to open it to release hot air. Too small a job for roofers; handymen dont have high …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are pleased to know that Anthony and Kyle were successful in resolving your skylight issue. We aim to offer personalized solutions, and it's wonderful to learn we achieved that in this case. We're also happy that our team effectively inspected your roof and adjusted your attic fans to enhance ventilation. Our aim is to ensure your home's comfort and efficiency. Your recognition of our team's efforts is valued, and we're available for any future home improvement requirements you may have. Roof Plus

• 5 out of 5Bob Harzera month ago

  Roof Plus quoted a competitive price, said they could schedule it within 2 weeks, and had a financing option of 0% for 12 months. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're pleased that you found our services effective, Bob. It's great to confirm our team's commitment to communication and quality work resonates. We consistently aim to respect client properties, so it's wonderful to know our installation crew and dumpster company driver were considerate of your landscape. Your recommendations to neighbors are highly appreciated. Serving our local community is always an honor. Don't hesitate to contact us for any further needs. Roof Plus

• 5 out of 5Daniel Froscenoa month ago

  I was referred to Roof Plus from our electric company, they were at my house providing an estimate within two days and I think I called on the weekend. Quote was fairly priced and it was one of the easiest house projects I've done. We had …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're happy to know about your positive experience with us, Daniel. It's great that the attic fans have effectively regulated your house temperature. Our goal is to provide efficient, seamless services, and we're pleased we achieved that for you. If you need further assistance, feel free to reach out. Roof Plus

• 5 out of 5nelanne hessa month ago

  Very professional, gets the job done quickly!

  Reply from the business

  We're pleased to know that you found our team professional and efficient, Nelanne. Our fast and proficient service is what we take pride in. Don't hesitate to contact us for any further needs. Roof Plus

• 5 out of 5Edward MalangaEdited 2 months ago

  It started with a referral from a family friend. From the very first phone conversation with Denise, to the roof examination and estimate from Eric, to the finalization from Anthony, it was the fastest and most straightforward and honest …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're grateful to hear about your positive experience with our team, Edward! Denise, Eric, and Anthony will be happy to know they made your roofing project easy and efficient. We take pride in our commitment to detailed work and exceptional customer service, and it's great that you felt we exceeded expectations. We appreciate your recommendation. We're ready to serve you again. Roof Plus

• 5 out of 5DJ Vallauri3 months ago

  Roof plus did a great job in installing a new roof on my home. From the initial Sales presentations and follow up, I knew these guys were pros. All the sales materials, proposals and bids were all documented in a very professional and easy …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're glad to know you had a positive encounter with our team. We take pride in our transparent and professional process, from sales pitch to final cleanup. It's wonderful that you recognized our work quality and attention to detail. We're available for any future roofing needs you may have. Your recommendation is highly valued. Roof Plus

• 5 out of 5Denise Alfaro3 months ago

  I had a new roof done beautiful job and very easy to work with as a company. Jessi was a great salesman

  Reply from the business

  We're happy to know you had a positive experience with us, Denise. Your satisfaction is our priority, and we're pleased Jessi was able to assist you effectively. We take pride in our team's commitment to exemplary service. Should you … More

• 5 out of 5Douglas Gallo Contracting3 months ago

  Roof Plus did a Top Notch job on my GC PROJECT in Ocean Grove ! Jesse Allen was the best !

  Reply from the business

  We're pleased to know you were satisfied with our work on your GC Project in Ocean Grove and that Jesse Allen met your expectations, Douglas. Your feedback is important to us. If there's anything else we can do, feel free to reach out. Roof Plus

When your gutters are clogged or pulling away, water can end up where you do not want it. We install and repair gutter systems that help move rain away from your home during heavy downpours. View gutter services at https://roofplusnj.com/gutter-services #RoofPlus #RoofingContractor3 days ago

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