Roof Dog LLC

All 8 of the one and two-star reviews we hold for Roof Dog LLC, most recent first.

• 1 out of 5John Dusthimer2 months ago

  They don't take care of problems. They don't return phone calls. They take your money and then disappear. Do not use this company!!!!!@

• 1 out of 5Mitch Ma year ago

  Last summer I met with Rob to show him what I wanted done and to get a quote. He missed the first meeting. Shows up after the reschedule. I want a new roof on a building, 7 windows replaced and a new door among other things. We agree on a price and Rob tells me they will be there “in 1.5 -2 weeks.” I went with them because they could get weeks before another choice. I call them after 3 weeks, but Rob doesn’t return call. After 7 weeks he calls and says they will start Monday. This was about the time the other company truthfully quoted me. This is now late fall. They install everything and I notice they aren’t caulking the door or windows inside or outside. I asked this to be done. They assure me it is. Several windows are high so I can’t inspect. The door they replaced was a heavy metal door. They gave be a flimsy cheap plastic one as a replacement. Not happy and I let Rob know. He said contract didn’t specify exact replacement. Hell not even close. Paint job was horrific. After what was to be a week to 2 of work the project ends after more than 5 weeks! They left trash in my drive for over 3 weeks. I’m not happy but it seems this is the best they can do. Over the winter/spring I notice 6 of 7 windows are leaking. Dale the owner comes out a week later and says he will put me on schedule to fix. 5 weeks later he shows up and fixes lower ones but doesn’t bring a tall ladder to fix the others. Unclear why he didn’t bother recalling door. No need for ladder. Why did he come out if he didn’t have any of the tools to complete work? I asked him when they’ll be back to complete. I get a non-answer of we will put u on schedule. Each time it rains the issue worsens. Avoid this clown show! U can do better.

  Reply from the business

  ROB DOES NOT WORK FOR ME , ROOFDOG LLC

• 1 out of 5Misty Trapp2 years ago

  Do not trust this company!!!!! We have been battling to get them to fix a roof they didn’t do right to begin with!!!! spend thousands of dollars for a new roof and my ELDERLY parents are still having to put buckets around their home! We have given them countless times to fix it they said it’s “moisture” !!! Since when does moisture require buckets to catch the water!!!!! PLEASE do NOT trust this company biggest mistake my parents have ever made!

• 1 out of 5Em2 years ago

  Bad customer service. Contacted them for a quote. They came out and sent me pics and said the issue. Then was like do you want a quote? Um yeah that’s y I called. They said we will get it back to you. I waited several days then contacted again for my quote and was told “we are working on it right now” several days later still no response. I contacted them multiple times and they kept putting me off. Poor customer service. If you don’t want the job just say that. Wouldn’t recommend just based off service

• 1 out of 5Joann Spradlin4 years ago

  I’ve had a contract since April 28th for a small job. I was told the next week when I called I was on the list for the next week. It rained all that week so that’s understandable but I’ve not had any response back from the owner since I signed. I’ve called the office every 2 weeks and I’m told they’ll give him the message. No return calls from him ever. No one is that busy to make a 2 minutes call. Now 2 1/2 months later still nothing done or any communication. This had possibilities to turn into 3 full roofing jobs but I’ll look elsewhere.

• 1 out of 5Don Cook6 years ago

  Absolutely no customer service. Showed up and gave a good quote. Accepted the job and I never heard from them again. I called back after a month and was told they would get the job done that week. That was 2 weeks ago. Stay away from this company.

  Reply from the business

  Weather has not been good enough to even do repairs. Only had a few days to work.sorry customers have to wait til its there turn.

• 1 out of 5D W7 years ago

  Stay away at all costs!! If you want someone that shows up to an appointment, DO NOT make one with this guy! I had one for an estimate and he called and left a message stating he was running late and for me to call back. I called twice and left two messages that day with NO response. It’s now been two days and still nothing. Incompetent and unreliable company, invest your money elsewhere! I’ve also noticed a pattern of the same horrible experiences with a lot of other people with this company..... I went with Espinosa roofing!

  Reply from the business

  Like I've stated on Yelp, I'm concerned reading this review because we pride ourselves on being reliable and honest with our clients. I will speak with the team to figure out what went wrong here. Please feel free to reach out offline if you'd like to discuss this situation further. -Dale F., Owner

• 1 out of 5Margo McDaniel7 years ago

  They never got back to me

  Reply from the business

  Very busy with lots of storms..I'm trying

• roof replacement9
• metal roof installation6
• honest staff4
• storm damage repair2
• fast job2
• skilled team2
• estimate2
• scheduling2
• easy to work with2
• answering questions2

14 more of the 32 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5Michael laytart2 days ago

  Friendly people when I called. We live out of town and need work done in Urbana. Roof Dog was the only one that returned a call and was willing to take on a small job. Got it done quick and would have been even quick if not for weather. I am happy that a friend referred us to them and I would recommend them to anyone.

• 5 out of 5Mark Sullivana week ago

  We were in need of a new roof. Dale came out and talked to us. His prices were comparable to the other estimates we got. We went with a new metal roof and it looks great. His crew got here, got the job done, and cleaned up very well. No complaints!

• 5 out of 5Greg Adams4 weeks ago

  Had a tree fall on our house. Roof Dog came out and tarped the roof very quickly. They replaced the roof under insurance but we upgraded to a metal roof and absorbed the cost difference. Great company to work with. Did what they said they would do. Crew great to work with. Job was well done. Highly recommend them.

• 5 out of 5Cyndie Gerkena month ago

  Roof Dog was recommended to me as reliable and reasonable roofers and I was not disappointed. Matt was so helpful in navigating an insurance claim and went above and beyond to monitor the inspection and communicate with the adjuster on my behalf. When the actual job was done, it was on time and as estimated. I was kept in the loop the entire time and was very pleased with not only the work, but also the clean up! I would definitely recommend Roof Dog for any roofing project!

• 5 out of 5Carol Ratermann2 months ago

  We were extremely happy with the service we received from Roof Dog. Dale explained everything and the crew was great. They worked very efficiently and they did a great clean up after installation. We would highly recommend Roof Dog.

• 5 out of 5Stacy Clifton2 months ago

  This is the third roof that Roof Dog has for us. This time was for a new roof after wind damaged it. They are professional, efficient and cleaned up everything including using a magnet to get all the nails out of the yard and driveway. We highly recommend Roof Dog and will use them again when the time comes.

• 5 out of 5kevin corwin2 months ago

  Matt and crew did a fantastic job putting my metal roof on highly recommend them.

• 5 out of 5Joseph T9 months ago

  I recently had some roof repairs done by Roof Dog. They were professional in the work they performed and their interactions with me as a customer. They were willing to answer questions I had and work with me to get the correct color of shingles. I would recommend them to anyone getting roof repairs in the Springfield area.

• 5 out of 5Colleen Elliott10 months ago

  We just recently had Roof Dog put on a new roof for us. They did a fantastic job and the roof looks AWESOME!!!! It really makes the entire house look better & more appealing! From the initial consultation all the way through this …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind words! We appreciate your business and enjoyed working with you.

• 5 out of 5Becky Shrewsberry10 months ago

  Roof Dog did a great job on my roof replacement. The job was completed in one day, along with necessary repairs. Roof Dog is a very professional company from contract, scheduling, and installation.

  Reply from the business

  Thank you so much for your business! We enjoyed working with you.

• 5 out of 5Marilyn Quick11 months ago

  Great job and in a timely manner. I strongly recommend Roof Dog to everyone needing work done. Thank you again roof dog for a fast and great start to finish job well done.

• 5 out of 5Marc Quick11 months ago

  The company and crew did a tremendous job of removing the damaged roofing, fascia metal, and gutters/downspouts and installing new ones within the time frame we needed. A great job!

• 5 out of 5Dave Duffa year ago

  Highly recommend Roof Dog if you are in need of roof repair/ replacement and gutters. Dale and his associates are attentive to your needs and a pleasure to work with. His crew spent 14+ hours on my house in 93 degree weather to complete the job. The finished work was impeccable. Dale was on site the next morning to check the work performed. Great contractor to work with!

• 5 out of 5Amber Deana year ago

  Dale and his crew at Roof Dog, did an excellent job on our new roof! They were punctual and professional! They replaced our entire roof and installed a beautiful new tube light in less than eight hours, and it looks so amazing! Dale is an all around great guy who is easy to talk to and will fully explain the process to get you exactly what you need done. Everyone we spoke to on his crew was very professional and such fast workers. I wouldn't even know they were there afterwards if not for my Beautiful roof because they left no mess - Zero! I would absolutely recommend them to anyone in the Yellow Springs area, this is who you want replacing your roof!!

• Licensed

  “…At Roof Dog we are licensed, bonded, and insured roofing experts.…”

• Insured

  “…Roof Dog we are licensed, bonded, and insured roofing experts. We follow all of the…”

• Warranty offered

  “…are backed by a comprehensive warranty, so you can have peace of mind…”

• States years in business

  “…Roof Dog For High-Quality Roofing With over 20 years of experience, Roof Dog has been…”

• Free estimates

  “…Get a Free Estimate for Your Roofing Projects Full Name…”

Their site also states: bonded, states a founding year.