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Roof Warden

Roofing contractor

Black Bear Roofing & Exteriors

7419 Grayson Dr, Springfield, OH 45502

Google average
5.0
Ratings counted
158
One and two star
1 of 158(0.6%)
Ohio median
2.0%

The first three are Google’s own figures for Black Bear Roofing & Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.

Rating breakdown

5.0
158 ratings
How the 158 ratings break down, from five stars to one
5
15699%
4
11%
3
00%
2
00%
1
11%
0.6%of these 158 ratings are one or two stars (1)

Lower than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Black Bear Roofing & Exteriors. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance14
  • respectful crew10
  • window installation8
  • gutter replacement7
  • fencing6
  • storm damage repair3
  • knowledgeable roofers2
  • flowerbed protection2
  • prompt estimate2
  • fast installation2

Other reviews we hold

5 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Kim Briggsa month ago

    I highly recommend Black Bear Roofing and Exteriors! They replaced my roof quickly, kept the site completely clean and protected my landscaping, and communicated clearly throughout the entire project. They stayed till 9:15 pm to finish the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    We are ecstatic to hear about your stress-free experience, Kim! Clear communication, clean sites, and quality craftsmanship are our standards. We truly appreciate your recommendation!

  • 5 out of 5Kaitlyn Davisa month ago

    My experience with blackbear started out less than stellar..I called about an estimate for gutter and fascia replacement..Eric came out on the day he said he would and at the time he would..he provided me with an estimate and I approved it..fast forward a little and I called to schedule a time where I could put down my deposit..I went in and put down the required amount (this was on a thursday) and was told I would be contacted the day after (that friday) to schedule my installation date..I didn't hear from anyone for 3 weeks..so finally I called them and asked what was going on..I had been put on the repair list instead of replacement. I finally got my actual installation date which was July 1st I woke up early and everything only for the crew to not show up..so I get a call and they apologized and set me up for the next day..fine..again I woke up early..they didn't show up the next day until 5 pm..as they were ready to leave I discovered my gutter guards weren't installed and when I asked they said it wasn't on my order even though it was in my contract. So they slapped brown guards on my white gutters..it looked horrible..so I called and complained..Cody said he would make it right and have white ones ordered and reinstalled which was great! About a week later my new guards were installed. They look amazing! And the crew did an awesome job on my gutters. In the end black bear did come through and made it right with us! Cody was super friendly and Eric was great and the crew did a fantastic job! It started out rocky with the communication but it ended well and that's all that matters. Thank you!

    Reply from the business

    Thank you for sharing your experience, Kaitlyn. We're glad Cody and Eric made it right. Your patience through the communication issues means a lot to us.

  • 5 out of 5Matt3 months ago

    We used black bear roofing & exteriors back in 2024 to add a new roof and do siding on our pole barn. Nick came to our house with samples for us to choose from, friendly and informative. The crew did an awesome job and completed it fast. After they were finished we realized we wanted something else additional completed and they made it happen quickly. Good team to work with!

    Reply from the business

    Thank you for choosing Black Bear Roofing & Exteriors for your roof installation and pole barn siding project. We appreciate you taking the time to share your experience. We’re glad Nick was able to assist with selecting the right roofing and siding materials and make the process smooth and informative. Our team takes pride in delivering high-quality exterior construction services with efficiency and attention to detail. It’s great to hear that you were happy with both the initial project and the additional work. Providing responsive service and dependable results is always our goal. Thank you again for your trust in our roofing and siding company—we look forward to working with you on any future exterior projects.

  • 5 out of 5Justin Massie3 months ago

    Black Bear Roofing just replaced our roof. Chris made the process from roof damage assessment all the way through final clean up so easy for us as home owners. The crew worked from sun up to sun down to get our large roof done in one day. As if that was not enough for me, the owner of the company (Cody) was seen on our surveillance cameras the next night walking the property checking the work of his crew and making sure there was not one piece of debris left on the ground. It’s nice to have a reliable and detail oriented contractor for once because we have some horror stories in our past. Highly recommend this team and we are grateful for their work!

    Reply from the business

    Thank you for the detailed review—we truly appreciate you taking the time to share your experience. We’re glad Chris was able to make the process clear and stress-free from the initial roof damage assessment through final cleanup. Our crew takes pride in working efficiently without compromising quality, and completing your roof in one day while maintaining high standards is always the goal. We also believe the job isn’t finished until everything is thoroughly checked, which is why we take the extra step to ensure the property is clean and the work meets our expectations. Your feedback on reliability and attention to detail means a great deal to our team. If you ever need roofing services, inspections, or exterior work in the future, we’re always here to help. Thank you again for choosing Black Bear Roofing & Exteriors.

  • 5 out of 5Patrick DeWitt8 months ago

    We absolutely love the work that BlackBear did at our house! Cody, Corey & their team did wonderful work and we’re very professional start to finish. The windows not only amazing but they have also made quite a difference in our heating bill as well as reducing outside noise from entering the home. Would highly recommend anyone looking for roof or exterior work to give them a call!

    Reply from the business

    Thank you so much for your kind words! We’re thrilled to hear that you love your new windows and that they’re making a noticeable difference in energy efficiency and noise reduction. Our team at Black Bear Roofing & Exteriors takes pride in providing professional, high-quality roofing and exterior services from start to finish. Cody, Corey, and the entire crew appreciate your recommendation, and we’re always here for any future roofing, window, or exterior projects in Springfield, Urbana, and the surrounding areas!

The latest post from this business

Posted by Black Bear Roofing & Exteriors to their own Google profile 2 months ago. Their words, not ours.

Blog: " The Best Energy-Efficient Window Features For Springfield, Ohio Homes This Summer " Energy-efficient windows substantially reduce heat gain during the peak of summer, which helps homeowners lower cooling costs and stay more comfortable. Heat loss and heat gain through windows equates to around 30% of cooling and heating energy use in homes. Popular features like multiple panes, Low-E glass, ENERGY STAR® certifications, and argon gas fills help boost long-term window performance. Today’s energy-efficient windows can also improve indoor comfort, reduce hot spots, and lower HVAC system straining. The summer months are the perfect time of year to thoroughly evaluate your aging property’s windows and how they’re contributing to higher energy bills.Jun 26, 2026Learn more

What Black Bear Roofing & Exteriors says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Licensed & Insured Fully licensed and…”

  • Warranty offered

    “…every project with a comprehensive warranty and ongoing support. Prompt Project…”

  • Free estimates

    “…Get My Free Consultation Useful Links Home Locations Services…”

Their site also states: insured.

Other roofers in Springfield

Ranked by how many ratings Google has counted.

Other roofers we list in Springfield
Roofing contractor
Elite Roofing & Construction LLCgutters, metal roof installation, competitive pricing4.9534 ratings1.7% one and two star(937) 500-7663
Dependable Roofing, LLC.polite crew, siding, hard working crew4.698 ratings10.2% one and two star(937) 323-8647
Blessing Roofsmetal roof installation, polite crew, timely completion5.094 ratings0% one and two star(513) 259-8205
Brothers Metal Roofing LLCmetal roof installation, job quality, craftsmanship4.656 ratings8.9% one and two star(937) 423-9352
Deer Roofing LLCroof replacement, cleanup, leak issues4.652 ratings9.6% one and two star(937) 536-9761
J & L Roofing-Remodelingroof replacement, pricing, quick completion4.943 ratings2.3% one and two star(937) 536-0355

All roofers in Springfield →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 158 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 5, of which 5 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.