Roof Brokers, Inc.

All 7 of the one and two-star reviews we hold for Roof Brokers, Inc., most recent first.

• 1 out of 5W Ra week ago

  Can I give 0 stars?? Inspected a 7 year old roof that they claimed had extreme blistering and needed a full replacement. Roof was in nearly perfect condition. I get that it is slow, but trying to take advantage of people is wrong!

• 1 out of 5MPM Service rentalsbysk7 years ago

  Back in August I received 2 bids for roof repairs. I chose a company JN ROOFING (AVOID AVOID AVOID) and expected to hear back within a few days. When I didn't hear from them for 3 WEEKS, I contacted RoofBrokers and asked them to cancel my …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  MPM kim, We're very sorry to hear this. May through September are incredibly busy months, and occasionally we fail at communicating how the process works. Lots of things can cause delays, everything from weather, construction holding up the crew, to materials being on back order. Roof Brokers and all the contractors we work with try to stay on top of all of it, we're very sorry this happened. Without knowing your address we're unable to address your concerns more fully. We do hope your roof was repaired and that the work was to your satisfaction.

• 2 out of 5Jeff HammondEdited 8 years ago

  What a joke. Will say ANYTHING to obtain business. Will tell you your roof needs replacing when it does NOT.

  Reply from the business

  Mr. Hammond, we are very sorry you did not receive the report you wanted. However, our inspectors opinions are based on their expertise as Roof Inspectors. We are fully aware that other contractors may very well agree to repair and … More

• 1 out of 5Gary Fritz Chappel8 years ago

  We needed a 5-year roof cert to sell our home. Our house is only 4 years old. Roof Brokers looked at it and said it needed $2,000 in repairs. We had 2 other licensed roofers inspect it, and both said the roof was fine. Quotes: "perfect" and "whoever installed this roof knew what they were doing". I can only surmise that Roof Brokers knew we had a closing coming up and reported issues hoping for some (unneeded) business. Easy money, in other words. Nope, not for me. Instead, I'll do business with honest contractors who are not out to take advantage of a customer.

  Reply from the business

  I am very sorry that our report did not meet your expectations. Without an address I cannot address your specific complaints. … More

• 1 out of 5Matt Vitaska8 years ago

  Do yourself a favor and steer clear of roof brokers and j and n roofing. We have had nothing but trouble with them. We signed a contract in July. Work didn’t start until mid October. We kept getting excuse after excuse. They said there …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  5253 West 29th Avenue Wheat Ridge CO 80214 We absolutely understand why Mr. Vitaska is upset. Having your roof replaced is very stressful. We did everything in our power to make it as smooth of a process as possible, unfortunately a few things occurred that were out of our control. Our office staff went above and beyond to try and assist Mr. Vitaska and to coordinate between him and the contractor. He is correct that the roof was not completed till the 3rd week of October; the contractor was running about 4-6 weeks behind. There are several factors that cause this, permits, weather, materials, inspections, as well as any delays the crew runs into while replacing the roof. Every job the contractor had from July 13th through the start date of October 12th had the potential to cause delays. As much as we wish it was different, it just isn’t. In this instance delays were also caused by He is also correct that the measurements were wrong; it was not a matter of underestimating, but rather a data entry mistake. There is no way to know exactly how it occurred, but as soon as it was brought to Roof Broker’s attention we told the homeowner that the inspector would be back charged for the mistake and the homeowner would NOT be charged. A corrected contract was sent to the homeowner, and the contractor. You can see a sample below. Sometimes there are mistakes, we are only human. But all of us at Roof Brokers try very hard to meet our customer’s needs; at no time did we try and make it sound like Mr. Vitaska’s fault. We immediately apologized for the mistake, fixed the error, and made sure he knew he would not be paying for it. We even ordered and paid for an Eagleview to confirm accurate measurements. As you can see, the form is fairly simple, but occasionally we forget to carry a number, or enter a number, or there can also be a typo when it’s entered into the inspector’s tablet. Timeline: 5/15/17 – Initial inspection and sent quote 5/17/17 - Re-sent quote 7/13/1

• 1 out of 5Jervis DiCicco11 years ago

  Roof brokers provided quotes from three companies. We went with J&N Roofing, the results have been extremely poor. The roof is less than seven months old and is pooling worse than any other roof (12 units on our street) on our street. When the owner came out and looked at it, he said it was fine, and was condescending. To make matters worse, they painted the flashing and the paint is already coming off. It started peeling after just a few months! I would not recommend J&N Roofing or Roof Brokers.

• 1 out of 5David Carroll12 years ago

  Be careful of these guys. Asked for a quote. The said only minor repairs are needed and quoted at $400 with a 5 year certification and then when they came out to do the work told us it is now $2,000 to do the work.

• realtor11
• inspections8
• competitive5
• sale5
• roof inspection5
• responsive3
• transaction3
• multiple bids2
• timeliness2
• pricing2

14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Todd Stuller3 months ago

  My realtor put me in contact with them when I was selling my house and the inspection asked for a roof inspection. They came out quickly and addressed the issues. They were great to work with and pricing was very affordable. Thanks for taking this piece of the sale on and helping me get through it. I would highly recommend them!

• 5 out of 5Ant Da year ago

  Luis came out from an online roof inspection order in a timely fashion and got us quick quotes for replacement from 3 vendors. Great response and coordination up front knowing we are selling our house. Where he really shined was coming back …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much for your review. Hope to see you again!

• 5 out of 5Phu NguyenEdited 2 years ago

  Pretty cool to get some professional opinions and pricing from 2-3 different companies at once.

  Reply from the business

  Thanks so much for taking time out of your day to leave us a review.

• 5 out of 5Minerva Grinage2 years ago

  Best choice! 🌟 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks for the stellar review, Minerva.

• 5 out of 5TANYA CLARKE2 years ago

  Very prompt and efficient AND friendly!

  Reply from the business

  Thanks so much for taking time out of your day to leave us a review.

• 5 out of 5J Nelson3 years ago

  Excellent Service!!!! Very Impressive!!!!!

  Reply from the business

  Thank you very much for your review. Hope to see you again!

• 5 out of 5Kay RoweEdited 3 years ago

  I am very grateful to Roof Brokers, Inc for inspecting my clients roof in advance of closing. They made a good call on it and all parties involved benefitted.

• 5 out of 5Rich Marks3 years ago

  Friendly, fast, and fair.

  Reply from the business

  Thanks for the stellar review, Rich.

• 5 out of 5Casi Reynolds3 years ago

  As a Realtor, Roof Brokers are great to work with! They were quick, out the next day, gave 3 bids and were easy to communicate with! They answered all of our questions!

  Reply from the business

  Thanks so much for taking time out of your day to leave us a review.

• 5 out of 5Bruce Henson4 years ago

  We use Roof Brokers regularly as real estate professionals. The response is timely and the bids are competitive. Work done recently was fast and contractors cleaned up after themselves. Recommended vendor.

  Reply from the business

  Hi, Bruce. Thanks so much for taking the time to write us a review.

• 5 out of 5Jane Fowler4 years ago

  I spoke with Kari Reynolds. She was wonderful to work with and sent information quickly for our review. Her customer service skills are superior.

  Reply from the business

  Thank you very much for your review. Hope to see you again!

• 3 out of 5Jeff5 years ago

  They won't help you if you have a rooftop deck. I was trying to get some quick quotes over the course of a week to buy a place but they were very slow to respond. I initially sent pics of the flat roof and deck and after a few days they said they can only quote if someone else removed the deck. They claimed they had already been out to view the roof (without telling me) but never said how, since it was gated, unoccupied, and recessed from view. It would have been better if when they saw the initial photos said it was work they don't do. Keep getting other quotes while you wait for them.

  Reply from the business

  We are always concerned when we are unable to meet our customers needs. You are correct, we do not do roof top decks. The contractors we partner with … More

• 5 out of 5Kim Davis5 years ago

  Jim is on it! He came out the same day, evaluated and gave an honest assessment. I am a big fan of Roof Brokers...

  Reply from the business

  Kim, Thank you so much! We are so glad we were able to help.

• 5 out of 5Jesse Youmans5 years ago

  Awesome & communicative company to work with; you’d be wrong to go anywhere else for your roofing needs. My real estate team recommends them to all our sellers with any roofing needs!

• States a founding year

  “…Professionals Serving the Denver Area Since 1992 Free Estimates Free Inspections Roof…”

• Free estimates

  “…We'll do a free inspection to determine if the roof qualifies…”

Their site also states: mentions the bbb.