Roofing contractor
Roberts Roofing Co
1601 Buchanan Ave, St Joseph, MO 64501
Listed under Saint Joseph, MO
- Google average
- 4.4
- Ratings counted
- 27
- One and two star
- 4 of 27(14.8%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Roberts Roofing Co, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 22 | 81% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 4% | |
| 2 | 2 | 7% | |
| 1 | 2 | 7% |
Much higher than most — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Roberts Roofing Co, most recent first.
- 2 out of 5Todd Daly4 years ago
Called for an estimate three weeks ago still haven't heard back.
Reply from the business
Todd, I apologize, that is not how we like to conduct business. If you still need assistance please reach back out and I will make sure we get you all checked out.
- 2 out of 5J Parker4 years ago
Unable to leave it message on their answering machine due to a fax machine being left on
Reply from the business
J, we are so sorry to hear about this issue. We did however get the issue with our fax machine line sorted so the call should go directly to our message box if we are not in the office.
- 1 out of 5Deb Finney6 years ago
One week later and still. No call back
- 1 out of 5Kristina Hannon9 years ago
I would not recommend this company. When arranging to get the roof put on, the company kept pushing the date back, but never called to let me know. I had to call and email them several times to figure out when the roof was going to be installed. Once done, i noticed the shingles did not lay flat against the house and the crew left a mess of debris an nails on my deck. I contacted the company about this and no one ever responded. On November 23rd, i contacted the company by phone and email to inform them that my roof was now leaking. Tina said "oh my, I will have Sal call you." This is what she usually says when there is any communication. But Sal never calls. it is December 5 and the company has still never responded about the leak in my roof, despite my email, phone call, and picture of the leak. This company has the worst customer service of anyone I have ever worked with. Save yourself a headache and leaky roof and find a company who can do the work correctly and will follow up timely.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters3
- roof repair3
- fair quote2
- new roof2
- courteous staff2
- cleanup2
- gutter repairs2
Other reviews we hold
14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Linda Schiebera month ago
We had hail damage to our roof. We called Robert’s roofing to give us an estimate. They were friendly and informative. It looks great. We would recommend them.
- 5 out of 5Casey Huff2 months ago
Roberts Roofing came out after the last storm and assessed our roof, gave us a fair quote, and fixed it before the next storm came and also did our gutters and gutter guards in the process
- 5 out of 5Lisa Rygalskia year ago
I hired this company after I had storm damage to my roof and gutters and WOW, they where exceptional! Everything looks wonderful, they where all so kind, professional and courteous and they cleaned everything up as if they had never been …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much.
- 5 out of 5Dave Neumanna year ago
I contacted Roberts Roofing to come out an provide a bid for a new roof and guttering. Bryston came out shortly after I made connections with Roberts Roofing. Bryston was very kind and knowledgeable. He provide a competitive quote. Based on the reputations of Roberts Roofing and the professionalism Bryston showed we decided to hire Bryston and his team to perform the work. We were NOT disappointed. Work was completed as promised. Very happy from start to finish. HIGHLY RECOMMEND!
Reply from the business
Thank you so much.
- 5 out of 5Christa Kislinga year ago
It was a great experience. The workers were fast und cleaned up perfectly afterwards. In 1 1/2 days we had a new roof.
Reply from the business
Thank you so much.
- 5 out of 5Larry BaumanEdited a year ago
Roberts is the best. Super Job.
Reply from the business
Thank you so much.
- 5 out of 5Hansi Tritesa year ago
Courteous, timely, and great repair!
Reply from the business
Thank you so much.
- 5 out of 5SANDY HINNEN4 years ago
If you've got back with me within 24 hours no work has been done yet
Reply from the business
Sandy, we appreciate your business and hope to satisfy your needs in a timely manner.
- 5 out of 5Teresa Tedlock4 years ago
We would recommend Roberts Roofing. We found Roberts Roofing to be prompt in checking out our home after a storm. When any shingles were needing to be replaced, the job was completed in a few days. Their prices were fair.
Reply from the business
Teresa, It was a pleasure speaking to you in the office and I'm so glad our guys got the issue taken care of so quickly for you all! If you may need anything else, please reach out. Have a great day!
- 5 out of 5Sam Gupta4 years ago
Sal and Rome were both very professional and helpful. After going through two other roofing companies we were very anxious but Sal and Rome put our mind at ease . We have cement roof tiles and very high ceilings so we needed someone really experienced. Their estimate was reasonable and all repairs were done within budget. Highly recommend this company.
Reply from the business
Sam, we are so please to have gotten you taken care of! Sal and Rome are simply great and very professional workers. Please reach out if you may have any other issues arise. We appreciate your business much!
- 5 out of 5Mike Brushwood5 years ago
Good people honest dependable
- 5 out of 5BRANDON REECE5 years ago
Ask for Sal, he's our pal!
- 5 out of 5Bryan Fite6 years ago
I contacted Roberts about a leaking gutter and the need for a gutter cleanout. My upper roof is 2-1/2 stories up. The came, cleaned out all the gutters, made the repairs, and did an excellent job with cleanup. Very professional!
- 5 out of 5Sugar Balls6 years ago
Flat roof fixed right.
What Roberts Roofing Co says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…durability, wind resistance, and warranty protection for your home. Metal Roofs…”
States a founding year
“…surrounding Northwest Missouri region since 1985, Roberts Roofing delivers expert…”
Free estimates
“…📞 Contact us today to schedule your free estimate and discover why Roberts Roofing is…”
Other roofers in Saint Joseph
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Midwest Homes & Restorationgutter replacement, roof replacement, siding4.894 ratings3.2% one and two star(816) 336-1099 | 4.8 | 94 | 3.2%3 of 94 | (816) 336-1099 |
| A-1 Roofing Renovation and Constructionresponsive staff, quality job, thorough inspection4.493 ratings15.1% one and two star(816) 259-5112 | 4.4 | 93 | 15.1%14 of 93 | (816) 259-5112 |
| Peak 2 Peak Roofing & Constructionknowledgeable staff, honest staff, timely completion5.091 ratings1.1% one and two star(816) 752-4589 | 5.0 | 91 | 1.1%1 of 91 | (816) 752-4589 |
| Epic Constructionfriendly crew, gutters, gutter replacement4.979 ratings1.3% one and two star(816) 749-4168 | 4.9 | 79 | 1.3%1 of 79 | (816) 749-4168 |
| Full Roof Replacement Repairs And Seamless Guttering LLCgutters, fair pricing, seamless guttering4.861 ratings4.9% one and two star(816) 259-9330 | 4.8 | 61 | 4.9%3 of 61 | (816) 259-9330 |
| Heritage Roofing and Gutterssmall project, gutter replacement, downspout replacement4.751 ratings7.8% one and two star(816) 387-1331 | 4.7 | 51 | 7.8%4 of 51 | (816) 387-1331 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 27 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 22 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.