Robert Pensa Roofing Inc.

The only one or two-star review we hold for Robert Pensa Roofing Inc..

• 2 out of 5Paul Pressick11 months ago

  Workmanship not high standards from my experience. Took over a year from start to finish. Excuses from Kaitlynn on why work was not being completed. Seems like we were a low priority and was told this by Kaitlynn. Found screws on the ground, not just a few but many. You could tell some of the screws had been used before. Cutting costs here and not using all new hardware as quoted.. I did question this and was told, those were in another pocket of pouch that worker had on but was not using?? Worker slipped and almost fell off our roof. So glad they did not. That's when screws apparently fell out of their pouch. I found them a few days later(cottage property) on the ground and noticed that they had been used before because of the rubber washer condition. Some edges at bottom of the roof longer than others. May have issues adding eavestroughs in the shorter cut ones. Skylights flashing was left exposed over a week and we got water inside. Leaked through when it rained. Had to put a bucket to catch the water. Lucky I was there then or it would have been a big mess. No apologies, just excuses again. Price was good initially, but we needed more snow stops added because of the roof pitch. These should have been included in the initial cost as they quoted to have the steel roof installed and should know what they need. Disappointed customer.

• metal roof installation5
• workmanship3
• emails2
• up to date2
• professional team2
• communication2
• cottage2

7 more of the 8 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Elizabeth S2 years ago

  Robert Pensa Roofing just installed a metal roof on my cottage and I couldn’t be happier. His rates are very reasonable, excellent workmanship, and completed in a timely manner. Kaitlyn in the office kept us all on track and was very …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much Elizabeth! We sincerely appreciate your patronage.

• 5 out of 5Rod Bennett2 years ago

  I recently had a metal roof installed on my home by Robert Pensa roofing. I am very pleased with the work and the price. The crew worked hard and were professional. Kaitlyn, who administers the company, kept me well informed. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much Rod, we have sincerely valued your business!

• 5 out of 5Anne Hartman2 years ago

  We upgraded to a metal roof this season, and are very happy with the result. The team at Pensa Roofing were very professional and pleasant to deal with, and were very forthcoming with answering our questions and keeping us up to date on the project. If all goes well we won't have to replace the roof anytime in the foreseeable future, but I wouldn't hesitate to call them for any future additions or outbuildings we might need roofing for.

  Reply from the business

  Thank you so much, we sincerely value you and your business!

• 5 out of 5Michael Peacocke3 years ago

  I hired Robert Pensa Roofing to fix several problems with a 10-year-old metal roof that had been installed by another contractor. Also, to replace the wooden soffits and fascia with metal, and to install new eavestroughs. Their work was well done with a professional level of attention to details. In person, they were friendly and easy to work with. Kaitlyn in their office kept me up-to-date on scheduling and quickly responded to the questions that I had. Overall, an excellent experience and I am happy to recommend them.

  Reply from the business

  Thank you so much Michael, we sincerely appreciate the opportunity to work on your roof.

• 5 out of 5Danyelle Sweeney3 years ago

  Great work, easy to work with. Left property clean. Very happy with new roof installed.

  Reply from the business

  Thank you! We sincerely appreciate your business, and are so glad you're happy with your roof. We aim to do everyone like it's our own.

• 4 out of 5D Hildebrand3 years ago

  I had a good experience with this company. Kaitlyn, who runs the admin side of things, was very responsive to emails. There was a small problem with a leak over a flashing by a window post-work. A call to Robert was responded to the next day and he came and fixed it. I'd recommend this company.

  Reply from the business

  Thank you so much! We appreciate your business, and do our best to show it.

• 5 out of 5Shawn Carmichael6 years ago

  Amazing service with a knowledgeable professional

• Warranty offered

  “…They are truly guaranteed for a lifetime with transferable…”