Need a Roof - Roofing Contractors and New Installation

All 2 of the one and two-star reviews we hold for Need a Roof - Roofing Contractors and New Installation, most recent first.

• 1 out of 5gloria woodsEdited a year ago

  He has done my roof 6 years ago and now the roof is craven in around the chimney and other roofing firm has told me that the only to repair it is to replace it and they have refused to do what is required by insurance company …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Gloria Woods, I apologize for the inconvenience you’ve experienced with your roof. As part of our commitment to maintaining high standards, I investigated the issue after it was brought to my attention. Unfortunately, the initial work was carried out by a previous management, which may explain the current problems. Recently, I visited your property to assess the situation and explore potential solutions. Regrettably, my attempt to address the issue was met with hostility from your husband. In light of this, I decided to leave without further intervention.

• 1 out of 5Nick5 years ago

  They showed up at my house at 7am and dropped a pod off the back of a truck in my driveway then proceeded to spread their tools and belongings all over my property and front porch and they weren't even working at my house and never once …

  Google cut this review short. The full text is on their Google profile.

• roof replacement6
• timely work3
• friendliness3
• eaves trough2
• polite crew2
• leak2
• attic venting2
• efficiency2
• cleanliness2
• punctuality2

13 more of the 15 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Janek Kuchmistrz3 months ago

  Randy and DJ are the best! They do your job efficiently and to a high level of quality. They're also friendly and easy to work with on your roofing needs. Did two roof vents to connect a kitchen hood fan and bathroom exhaust fan for us in 2024 and 2026. We'd recommend them👍 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5CATHERINE SENNETT9 months ago

  Randy and his crew did a fabulous job replacing all the eavestroughs on my 2-1/2 story century home in Southwest Hamilton where the houses are so close to each other that other companies refused to squeeze in to such a tight space!! His crew was amazing so professional and so polite and they went the extra mile cleaning the job site daily, blowing my leaves and they even put my Christmas lights back on!! Thank you Randy I will definitely refer you to all my real estate clients looking for a roof, eaves or any of your services...definitely a 10 out of 10 experience! CATHERINE SENNETT

• 5 out of 5Martin ChettleEdited 2 years ago

  When we bought our house, it came with a cheaply and poorly installed roof that had been put on just a few months before the sale. Unfortunately, it lasted only seven years before large sections began blowing off. We hired Randy and his …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for such a wonderful recommendation, Martin! We are so happy you are pleased with everything!

• 5 out of 5Douglas Hales2 years ago

  I recently had an urgent fascia repair needed due to a wind storm, and I couldn't be more grateful for Randy and his team at NeedARoof. Not only did Randy arrive the same day I called, but the quality of work was top-notch, completed quickly and safely. Beyond the immediate repair, Randy provided valuable insights regarding the overall state of my roof and things to consider moving forward. It's not every day you find a team that's prompt, skilled, and informative. Big shoutout to Randy and the NeedARoof crew for their exceptional service! Highly recommend them for any roofing needs.

  Reply from the business

  Thank you for taking the time to share your experience with NeedARoof! We greatly appreciate your feedback. We’re thrilled to hear that Randy and our team provided prompt and top-notch service during your urgent fascia repair. It’s our commitment to deliver exceptional workmanship while ensuring safety and efficiency. Randy’s insights about your roof’s overall condition are invaluable. We believe in transparency and want our customers to make informed decisions about their roofing needs.

• 5 out of 5Jenn Donaldson3 years ago

  I work with a construction company in Hamilton and we have used Randy and the team at NeedARoof for several of our projects. We've had them redo entire roof, install roof on new addition, shingle roof and roll on roof for low slope roof, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you

• 5 out of 5Vi P3 years ago

  Randy and his team did an excellent job replacing my roof during the winter months as I’ve had a leak, and chose to action it immediately. Team showed up bright and early and got the job done swiftly and also cleaned up afterwards. I’d definitely use this company again.

  Reply from the business

  It was a pleasure working with you! Thanks for the great review :)

• 5 out of 5Love Nature4 years ago

  I received many quotes for my parents roof as they had a leak and this company prioritized the job to prevent further water damage. My elderly parents were extremely pleased last summer with their new roof and did not feel like they were taken advantaged of for their age. This company is honest and trustworthy. This company stood out for their exceptional mathematical calculations based on square footage and number of vents needed. They do not outsource contracts which means you pay less for the same product. Recently I hired them to install a new roof for my place of residence. They were professional installing the new roof and left no mess. I will continue referring Randy and his team.

  Reply from the business

  Thank you so much for the awesome review! We really appreciate you taking the time out of your day to share your experience with us. .

• 5 out of 5Jen Crewson4 years ago

  Randy and crew did an absolutely amazing job on our roof! They are a hard working bunch with pride in workmanship. Definitely recommend!

  Reply from the business

  Thanks for the great review!

• 5 out of 5The Rental Dept5 years ago

  Randy and his team get 5 stars! We were referred to Randy by our neighbour who had their roof replaced last year and they were very happy. After sending an email through their website looking for a quote and received a call the next day. An estimate was provided promptly and once we gave the go ahead the crew arrived very day, on time, and did a fantastic job. Zero mess as they always cleaned up after themselves at the end of each work day. Thank you Randy for the great job! Rick & Irene, Stoney Creek

  Reply from the business

  Thank you

• 5 out of 5Les Stephen6 years ago

  Randy and his crew did a fantastic job on our roof, soffit, facia and eaves trough. Crew was clean, and the work was completed when expected and on budget. Couldn't be happier. Thanks for the great work guys!!

  Reply from the business

  Thank you

• 5 out of 5Mark Hamilton7 years ago

  Company was great to deal with. Had a leak in my roof, Randy came the same day I called, no hassle, no b.s. The quote was a good price and the workmanship was excellent. Took their time and completed the job perfectly. Clean. Friendly. And amazing craftsmanship.

  Reply from the business

  Thank you so much!

• 5 out of 5Blondie SL9 years ago

  Feb2017 - As we all know, the roofing industry is full of not-so-honest people who rip you off. Well, if you want to be sure of a great company and staff, I HIGHLY recommend Need A Roof! They are very professional. They don't try to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words!

• 4 out of 5James Thom10 years ago

  A roofing contractor is someone who is quite professional in making your roofs get a everlasting touch. The contractors belonging to this organization do carry years of experience under their belt and will make your valued possession robust!!! I was one such customer who did availed services from them!!! I was quite happy to have got quality assistance!!! Thanks to the team for supporting me!!!

  Reply from the business

  Thank you so much!

• Warranty offered

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