River Roofing

All 6 of the one and two-star reviews we hold for River Roofing, most recent first.

• 1 out of 5Yanna & Alexa month ago

  Robot/bot answers Phone calls. Mispronounced my last name continuously, I finally gave up. They're asking your name your husband's name your dog's name your children's name... I felt as if I'm being interrogated. 90 minutes "Complementary" Evaluation appointment. After about 10 minutes on the phone - Got my name , Got my address I asked to make an appointment; "I will need to transfer you to a different department to Schedule your appointment, But first let me ask you a few more questions..." That is when I hung up! Impossible to fill out application on the website. There's a glitch. It's asking for your phone number and then email but it's prompting you to enter your phone number twice! This is a fraudulent Company, Something is majorly wrong with them!

• 2 out of 5Mark Wellsa year ago

  I got my estimate and project was to start in three months. It was to take four days. Dave forgot to order my shingles and had to settle for less than I wanted. Tear off crew was great and finished in just over a day. Then due to apparent …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Angie Leister2 years ago

  I hired River Roofing to replace our roof after accepting a bid and signing a contract with Alan Ranch, who was completely professional. The total cost in the contract I signed was $12,250.00 and required a down-payment of $3,000.00. A date was set for the project, but over the next 4 months it was changed 3 times. The day before our original start date I got a message "reminding" me that the crew would be there at 7 am the next morning. The crew came and tore the old roof off and was very careful to clean up all the debris. They even swept the property with a magnetic strip. Things started to go wrong when they came back (almost a week later) to finish the job and I asked to talk to the project manager about replacing the barges above the porch. This was something I had discussed with Alan when I signed the original contract. He gave me an estimate and said that if we wanted to add it that an addendum to the contract would have to be made before the work commenced. One of the crew members referred me to someone named Dave who was now in charge of our project. Dave never came to the site but called me back and gave me an estimate over $5,000.00 more than the one I got from Alan. I declined. The crew replaced one side of the roof then left (presumably for lunch) around 12. They left all their tools (several still hooked up to an air compressor on the ground), all the roofing material and a large open cardboard box perched on the ridgeline of the roof. The power cords were wrapped around pallets of roofing, also perched precariously on the ridgeline and hanging off the side of the house. We have a small child who could have easily pulled thousands of pounds of material down on his head with one tug. I called the office at the end of the day when it was obvious that the crew would not be returning and told them about the unsafe jobsite. Dave showed up to pick everything up and told me the crew had probably gone to finish another job. Then he accused me of lying about w

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Eric Mitchell5 years ago

  If your a home owner needing a job don't dont bother your too small ypu have to wait till next year so don't waste your time here

• 1 out of 5J J6 years ago

  No. Don’t do it. Bad bad.

• 1 out of 5Patty Black8 years ago

  We have been so sorry we did business with this company. We have had nothing but problems. Sever leaks causing inside damage and they never would stand behind their work

• kind staff22
• friendly crew22
• leak repair16
• professional project8
• efficient crew6
• quick response5
• knowledgeable estimator3
• no hard sell2
• metal roof2
• bid process2
• estimated cost2
• pleasant workman2
• expert staff2

14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Judy Simpson3 weeks ago

  Personnel were on time, efficient, did a great job. Would definitely use this company again.

• 5 out of 5Yanda Yaniw3 weeks ago

  Very easy experience.Was given options for payments,and helpful suggestions.

• 5 out of 5Judi Mossa month ago

  Jose, clemente & Louise did the work & they are excellent, courteous, worked hard the entire job. Very good at what all they did.

• 5 out of 5Darcee Sloneckera month ago

  I always appreciate David's honesty and professionalism whenever he comes out to assess our roof and skylights. His crew is friendly, thorough and efficient!

• 5 out of 5James Cowana month ago

  Yes, I have procrastinated on giving my feedback because the process went so smoothly, from the roof inspection, a thorough presentation of my options, and the actual work. Even though I took day trips to Sisters and Florence, I was around enough to be impressed with the professionalism and teamwork of their workers. The kicker happened yesterday. Rick, their roof inspector, came by to measure the temperature in my attic. He chose a time where the outside temperature was the same. He’s going to come up with a plan to lower it even more without any additional expense. Can’t beat that.

• 5 out of 5Christa Knittlea month ago

  A friendly, trustworthy service man answered all my questions and offered experienced advice. I didn't feel like I was being sold or put under pressure. I just received a clear picture of what I need.

• 5 out of 5Sandi Christensena month ago

  Our experience with David Rather who listened to our needs and responded with the appropriate scheduling to Ronnie who made all the requested repairs and maintenance.......could not have been a more positive experience; plus Kimberly who assisted with our billing questions.......we highly recommend River Roofing's Springfield location

• 5 out of 5Mark Beginesa month ago

  It's so frustrating trying to find a company with good employees that will do honest and trustworthy work. Dylan with River Roofing ended up showing up early to my house and worked on installing anti-ponding on my roof. Not only did he …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Ross Morana month ago

  I had a 45 year old breezeway and carport roof with multiple areas of gutter and dry rot issues that several potential contractors failed to get back to me. River Roofing provided a timely quote and quality construction, additionally addressing a couple of design flaws that went back to when the house was built. I am pleased with the work and recommend them.

• 5 out of 5Joe Griffin2 months ago

  Outstanding customer service! From our first call to River Roofing to the completion of the work, has been nothing but a pleasure. We had the opportunity to work with Kimberly, Jon and Dylan. Their professionalism and the care they all …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5karen greer3 months ago

  I’m very pleased with the work that all of the guys did and keeping the area around the house clean. Very polite crew

• 5 out of 5Chris Rock3 months ago

  Brandon must have climbed the ladder (25ft) a hundred times. Ronny made sure everything was just right. The roof windows open manually and have solar powered r/c shades. The attic is well lit.

• 5 out of 5LightMaker3 months ago

  Rune,Kimberly and David were all exceptional to work with The crew was fast and efficient and did a stellar job.There is a reason these people have been in business his long.Would recommend them anytime.

• 5 out of 5Kathryn Solander3 months ago

  Thank you, River Roofing, for giving us a great experience in getting a new roof for our home. Each and every one of your employees was a joy to work with. And our roof looks great! We highly recommend this company for your roofing needs.

• States a founding year

  “…Springfield’s Premier Roofing Company Since 1971, River Roofing has been installing…”

• Free estimates

  “…Now (541) 782-7672 Associations Get A Free Quote first_name last_name address zip_code…”

• Mentions the BBB

  “…A+ Rated BBB Accredited Business Roofing services near you…”