Roofing contractor
Rip City Roofing LLC
428 S San Antonio Rd, Los Altos, CA 94022
Listed under Mountain View, CA
- Google average
- 4.4
- Ratings counted
- 24
- One and two star
- 4 of 24(16.7%)
- California median
- 0.8%
The first three are Google’s own figures for Rip City Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the California roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 20 | 83% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 2 | 8% | |
| 1 | 2 | 8% |
Much higher than most — the typical roofer in California sits at 0.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Rip City Roofing LLC, most recent first.
- 1 out of 5Arnold Avalosa year ago
Not a roofing company and have stolen identity from my roofing company in Portland. Investigation underway
- 2 out of 5iParkPDX2 years ago
Like all relationships - at first it was great! Despite some initial trouble getting things scheduled we were able to agree on terms and timeline. Arnold and his crew finished the roofing job on-time and on-budget. They cleaned up quickly and we were impressed with the team's communication and openness. We were so impressed with the job that we recommended Rip City to several other people. And like many things, that is when the things began to sour. Rip City conveys a 10-year warranty on workmanship, but they have no intention of honoring it. We began to see problems arise, after nearly a year of back-and-forth calls and texts - no remedy. Vent pipe boots began to fail, water damage arose in several spots, and gutters and fascia are already in need of repair. Neither the contractor themselves, the contractor board, nor the roofing manufacturer are apt to help, so we are left to pay for repairs or do them ourselves on such a recent roofing job. Initially we were so impressed with the Arnold and his crew, that is no longer the case.
- 1 out of 5michelle s4 years ago
I had a appointment today for a bid on a new roof. Never showed or called. Guess they don't need the business. But what a waste of my time. Could of scheduled another business to come out for the bid.
- 2 out of 5Helen Weiman4 years ago
They never even shut up the appointment
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutter repairs6
- roof cleaning3
- thoroughness3
- final cost3
- clean up3
- punctuality3
- detailed quote2
- kind staff2
- roof appearance2
- work quality2
Other reviews we hold
14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Dana Dickson2 years ago
Just had my metal roof and chimneys cleaned by Rip City Roof Cleaning and highly recommend them. They showed up right on time and were extremely thorough. Very please with the amazing service!
- 5 out of 5Johannes VenderEdited 3 years ago
Very happy. Arnold runs a family business and gives honest quotes. He cares about the quality and will work with you. I paid 50% less than a competitor quoted a year prior. Don't hesitate contacting these guys.
- 5 out of 5Daniel Carey4 years ago
Marcos and his team did a great job and for less money than I was expecting. Definitely recommend!
- 5 out of 5Linda Reed4 years ago
Arnold does a wonderful job and communicates with his clients. I would definitely use his services again an I will continue to recommend him. It was a pleasure dealing with him.
- 5 out of 5mel Gallucci4 years ago
Rip City cleaned and treated our roof and did an excellent job. Very thorough. Would definitely use them again. Marcos is an excellent business owner with quality people working for him.
- 5 out of 5Karina Dale4 years ago
My roof needed many repairs, or a replacement. I got estimates from a couple other roofers that weren’t nearly as thorough as Rip City. They helped me make a good decision and gave me many options. They came and replaced my roof, and found …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Suzanne Phone4 years ago
The gentlemen were prompt and did a thorough roof cleaning. And the clean up was exceptional.
- 5 out of 5Kevin Muldoon5 years ago
Great workers! Saved us money! Very happy with our new roof. Cleaned up everything before they left the job!
- 5 out of 5George Fay5 years ago
Choosing Rip City was the best decision I have made about my home improvement/repair projects. They came highly recommended by friends and so I included them in the three bids I sent out. Their quote was the lowest and most detailed. Arnold …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Keelan Kwei6 years ago
The crew at Rip City Roofing was AWESOME! I honestly felt like I had family and friends helping me with my roof. They were personable, friendly, hard working and professional. If you’re looking for a roofing company, stop looking and call Arnold at Rip City!
- 5 out of 5Teresa Peterson6 years ago
I have utilized Rip City Roofing's service twice. In 2018 they cleaned my gutters and were so helpful. I knew when I needed to replace my aging roof that I would call them. My roof lost some shingles recently in a wind storm. Arnold got me on his schedule quickly & provided a fair estimate. The timing couldn't have been better to miss OR rain. The clean up, professionalism and work was excellent! In this pandemic era, using local businesses is even more important than ever. I fully recommend Rip City Roofing.
- 5 out of 5Bob Ferek6 years ago
Arnold and his Rip City team were great for us. His quote from last fall was accurate for the job 10 days ago. I was home during all of the work and it was a high quality performance. I was impressed enough to proceed with some window …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jeff Kotson6 years ago
Arnold quickly responded to our request for a bid. Then, he and his team met our need to get the job done on a very short timeline. Expectations were well managed throughout the project. Cleanup each day was great. One minor issue with protecting flowerbeds was immediately mitigated. Siding damage, not resultant of the roofers, was identified and fixed during the project as well. The final costs were as quoted and super reasonable compared to others. No punch list items and the final product looks great. Ironically, my father was a roofing contractor in Seattle for decades and I was raised to recognize service, quality, and integrity in roofing and sheet metal. Rip City Roofing exceeded those important business principles on our project. Absolutely my highest recommendation.
- 5 out of 5Larry Carlson7 years ago
Rip City just completed a gutter clean out at our new home. Did a fantastic job and were on the money with their estimate. I would highly recommend Rip city for your home project needs.
Other roofers in Mountain View
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Bay Area Roofing Master Incnew gutters, clean job site, estimates5.057 ratings0% one and two star(510) 373-3161 | 5.0 | 57 | 0%0 of 57 | (510) 373-3161 |
| Swift Fox Fix Roofingsgutters, home, crew4.853 ratings0% one and two star(650) 664-3100 | 4.8 | 53 | 0%0 of 53 | (650) 664-3100 |
| Cosmos Roofingcourteous staff, job quality, city inspections4.827 ratings3.7% one and two star(650) 969-7663 | 4.8 | 27 | 3.7%1 of 27 | (650) 969-7663 |
| California Bay Roofing Incvalue, timeliness, quality job5.020 ratings0% one and two star(415) 684-4498 | 5.0 | 20 | 0%0 of 20 | (415) 684-4498 |
| Falcon Roofingresponsiveness, gutters, gutter cleaning5.09 ratingstoo few to compare(650) 961-3200 | 5.0 | 9 | —too few | (650) 961-3200 |
| Francis Roofingefficient, gutters4.76 ratingstoo few to compare(650) 231-5726 | 4.7 | 6 | —too few | (650) 231-5726 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 24 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 18 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.