Roofing contractor
Ridgeline Roofing & Restoration
1320 6th Ave SE, Decatur, AL 35601
- Google average
- 5.0
- Ratings counted
- 286
- One and two star
- 1 of 286(0.3%)
- Alabama median
- 1.6%
The first three are Google’s own figures for Ridgeline Roofing & Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Alabama roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 281 | 98% | |
|---|---|---|---|
| 4 | 3 | 1% | |
| 3 | 1 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 0% |
Lower than most — the typical roofer in Alabama sits at 1.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Ridgeline Roofing & Restoration.
- 1 out of 5Bill Burns6 months ago
I write this review on 01-21-2026 . We signed the contract in September 2025 for three different services, one being a new metal roof, # 2 new gutters and down spouts and # 3 for complete coverage of all exposed wood with vinyl and aluminum. They finally completed the job yesterday 01-20-2026. They kept sending bills to pay for job completed ,and no one bothered to supervise and come out to check if job was completed. I sent several emails with pictures of job incomplete, but kept getting emails demanding payment even though it wasn't completed. Job completed yesterday, payment was made today , after a long 3 1/2 months. A job that was supposed to be completed in 1 week. I would never recommend this company to work for anyone, as they don't have any supervision of their subcontractors or whoever they end up hiring. Buyer beware!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- polite staff17
- insurance claim assistance14
- new roof12
- easy process11
- metal roof installation9
- knowledgeable consultant6
- thorough inspection6
- storm damage repair5
- leaks5
- magnet sweeper provided2
Other reviews we hold
14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Lisa Glover4 days ago
Ridgeline Roofing & Restoration’s Ethan Lang saved me from a leaky roof and helped prevent additional issues that I wouldn’t have noticed for some time. He quickly determined my issues and went above and beyond to make sure things were fixed. Will definitely be returning to them for any future roofing needs.
Reply from the business
Thank you, Lisa, for taking the time to leave a great review! We really appreciate your recommendation and for trusting us,
- 5 out of 5Janina Fisher6 days ago
I had a great experience using this company and will again, fast, professional and the financing was helpful. This was a full siding renovation for a guest house on our property.
Reply from the business
Wow, Janina. We truly appreciate you sharing your feedback for our. team. Thank you for the review!
- 5 out of 5Jeffrey Mckennie3 weeks ago
Ethan Lang provide high quality service and repair and has outstanding customer service, it was a great pleasure dealing with Ethan, thank you for your great work
Reply from the business
Jeffrey, we so happy to hear this! We appreciate you taking the time to share your experience with us. Please reach out if you ever need anything else!
- 5 out of 5Richard Tallo2 months ago
Dylan came out to take a look at my roof because I was concerned about a leak we saw after a recent rain storm. He took the time to inspect the roof describe a potential situation going on with some flashing on my roof. He also was kind enough to clear out a length of gutter that had gotten blocked up and may have contributed to the problem! He was very generous with his time and I’ll be sure to call him with any work that needs to be done to our roof! I highly recommend Dylan and Ridgeline!
Reply from the business
Thank you, Richard, we are so happy to hear our team was able to help you out. We appreciate your feedback!
- 5 out of 5Jennifer L2 months ago
Dylan did a great initial inspection. Worked me into the schedule. Was very knowledgable and thorough. Was patient in talking through several options and invited questions. Excellent.
Reply from the business
Thank you, Jennifer, for taking the time to leave a great review! We really appreciate your recommendation and for trusting us,
- 5 out of 5Nicole M.2 months ago
Jared was excellent! Came out the day before a holiday weekend, quickly diagnosed the issue and repaired on site. Would highly recommend!
Reply from the business
Wow, Nicole. We truly appreciate you sharing your feedback for our. team. Thank you for the review!
- 5 out of 5Irene Barnes2 months ago
Dylan came out done a great l job explaining all the detail very helpful
Reply from the business
Thank you, Irene, for the great review! We are so happy to hear everything went smoothly & we appreciate your recommendation.
- 5 out of 5Phillip Hall2 months ago
I appreciate the attention to detail and professional service I received from Ridgeline Roofing and Restoration while repairing my home’s hail damage along with the start to finish effort I received from my Ridgeline Representative Jared Force, job well done, thank you.
Reply from the business
Phillip, we so happy to hear this! We appreciate you taking the time to share your experience with us. Please reach out if you ever need anything else!
- 5 out of 5Berkeley Sherman3 months ago
Jared is an excellent roofer, he is very informative and answered all my questions. 10/10 would recommend Jared.
Reply from the business
Berkeley, we so happy to hear this! We appreciate you taking the time to share your experience with us. Please reach out if you ever need anything else!
- 5 out of 5Kayla Eddings3 months ago
Great customer service! Jared is absolutely wonderful to deal with! Highly recommend 😊
Reply from the business
Hi, Kayla. Thank you so much for leaving us a stellar review!
- 5 out of 5Debra.noojin21@gmail.com 25655842653 months ago
Jared is the best hands down. Step by step customer service all through the entire process of my roof damage.
Reply from the business
Hi, Debra.noojin21@gmail.com. Your feedback is highly appreciated. Thank you for the review!
- 5 out of 5Tristen Holcomb3 months ago
Great experience from start to finish. The crew showed up on time, worked efficiently, and kept everything clean throughout the job. The quality of the roof looks excellent and Jared took the time to explain everything clearly. Pricing was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Tristen. We appreciate the kind words and are glad we could provide you with a positive experience!
- 5 out of 5Leslie Staton3 months ago
Jared Force is AWESOME to work with he goes above and beyond to make sure his customers are happy through the whole process! You will not regret using him!!!
Reply from the business
Thank you, Leslie! We appreciate you trusting us & please let us know if you ever need anything else!
- 5 out of 5Sam Bryant3 months ago
when it comes to roofing, Jared Force is the one i’m calling! he goes above and beyond for his customers. day or night. i’m convinced he would drive to Canada if someone needed a roof!
Reply from the business
Thank you, Sam, we are so happy to hear our team was able to help you out. We appreciate your feedback!
The latest post from this business
Posted by Ridgeline Roofing & Restoration to their own Google profile 7 months ago. Their words, not ours.
Nothing better than a fresh replacement to upgrade your home 🏡🔥Jul 22, 2026Call now
What Ridgeline Roofing & Restoration says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We’re here when you need us most Licensed & Insured Roofing Company Your…”
Insured
“…when you need us most Licensed & Insured Roofing Company Your property is…”
Free estimates
“…/News Media News Careers Contact Us Get Free Estimate Sitemap Privacy Policy Terms and…”
Financing available
“…Platinum Contractor Insurance & Financing Options We understand that upgrading your…”
Their site also states: 24/7 emergency call-out.
Other roofers in Decatur
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Yellowhammer Roofing, Inc.roof replacement, insurance claim assistance, inspection4.81,398 ratings4.1% one and two star(256) 232-1933 | 4.8 | 1,398 | 4.1%57 of 1,398 | (256) 232-1933 |
| Deep South Construction Proscrawlspace supports, courteous staff, foundation work5.0257 ratings0.8% one and two star(256) 556-9766 | 5.0 | 257 | 0.8%2 of 257 | (256) 556-9766 |
| Quality Choice Roofinginsurance claims, timely manner, answering questions5.0113 ratings0.9% one and two star(256) 563-5656 | 5.0 | 113 | 0.9%1 of 113 | (256) 563-5656 |
| USA Roofing & Gutters, LLCroof replacement, insurance claim assistance, kind staff4.9106 ratings0.9% one and two star(256) 661-7663 | 4.9 | 106 | 0.9%1 of 106 | (256) 661-7663 |
| Jones Roofingroof replacement, punctuality, crew5.0103 ratings1.0% one and two star(256) 350-0249 | 5.0 | 103 | 1.0%1 of 103 | (256) 350-0249 |
| Boxwood Roofing and Restoration LLCinsurance claim assistance, fast work, shingles5.080 ratings0% one and two star(256) 206-3277 | 5.0 | 80 | 0%0 of 80 | (256) 206-3277 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 286 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 24 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.