Rees Restoration

8 of the 10 one and two-star reviews we hold, most recent first.

• 1 out of 5Mark Young6 days ago

  We had our roof replaced a couple of years ago and are still not getting results with the on going issue with the porch leak. It has now cause the plywood to have discoloration and will probably need replaced. Eric Voss was the one who came …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are sorry to hear about your experience. However, after reviewing our records, we're unable to locate you as a customer or project matching the details provided in this review. We take concerns regarding our work very seriously and would be happy to look into this further if this review was intended for our company. Please contact our office with the property address or project information so we can verify the details and determine how we can assist. We want to make sure any concerns are addressed by the correct company and team.

• 2 out of 5Thomas Warrington2 weeks ago

  Rees restoration did some work for me on an insurance claim I had. They sent out some of their guys to do my gutter work, the guys showed up and installed brand new gutters onto rotted wood that should’ve been replaced. Rees made it right …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your feedback. We're sorry to hear that you were left feeling dissatisfied with your experience. We do want to provide some additional context. This project was completed approximately three years ago as part of an insurance claim. At the time the work was performed, there were no documented issues with rotted wood that required replacement, and insurance claims typically do not provide coverage for pre-existing rot or deterioration. When concerns were brought to our attention during the project, we returned to address them because we stand behind our work and want our customers to be satisfied. Since the project was completed, however, we have not received any calls or messages from you regarding the additional concerns mentioned in this review. We always appreciate the opportunity to discuss issues directly so we can better understand them and determine if there's an appropriate solution. We take pride in the quality of our work and never encourage cutting corners. If you'd still like to discuss your concerns, we invite you to contact our office so we can review the details of your project together. We appreciate your feedback and remain committed to providing quality workmanship and excellent customer service. Thank you!

• 1 out of 5Kevin Jones5 months ago

  Didn’t show up at the scheduled appointment, said they would be there a 3:30 and didn’t show, texted at 3:50 and said they were short on fans. Went with another company that kept their word.

• 1 out of 5Johnson2 years ago

  Brad was very polite when I spoke with him on the phone and that made my husband and I feel comfortable enough to schedule the inspection. However after the inspection and next rainy weather (which was within 4 days of the inspection) we noticed a leak in the bathroom that was not there before. After going to the roof, in the rain, we noticed that the area had been cut and the shingles have been lifted. We know what it looked like before the leak because my husband cleaned the gutters not too long ago and walked and reviewed the roof( which is why we contacted them) We will not be hiring Rees Restoration now after this. Thank you but no thank you for damaging our roof. We have been in this house for over a year and had worst rain and weather and never have we experienced this leak.

  Reply from the business

  Luckily, we take pictures of all the roofs that we inspect and would be happy to share those with you as well. It appears your last repair/replacement is what you are looking at, not something that was done during the inspection. Hopefully the company you chose got you taken care of with no issues.

• 1 out of 5Bryrony Dougherty HomanEdited 2 years ago

  June 2024 update - still waiting for a window replacement. This incident was 3 years ago. Do you ever finish a job? Has been the most frustrating experience. ————————— We hired Rees after a hail storm - in March 2021. The work on our property has yet to be finished. I have waited ample time with empty promises. Some work happened quickly (roof), rest not so much. Still waiting on a window that they scratched to be replaced. Let me know if I’m wrong - but don’t think it takes two years to make a window. Quality mediocre. Lights replaced in back only partially work. Gutters crooked. Roof leaking? I would advise considering a different company. I would hire out the work elsewhere if I could get the remainder of the insurance money. They took the initial payment and now I can’t get the work done.

• 1 out of 5Justin Walls3 years ago

  For 1.5 years after getting a new roof/gutters installed, I have been dealing with leaks in my roof. I have been dealing with leaks in places that never leaked before. I have been overly patient, but enough is enough. I called again last …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We apologize that your experience with Rees Restoration to date has not lived up to any of our expectations. A repair technician is scheduled for the first 45 degree day with no rain to come back out again. We have answered the call every time there has been an issue are committed to making this right. We continue to be committed in doing everything in our power to make this right. Things happen but as you can see from our over 500 reviews and 4.8 rating that we typically do a good job. Have a great day and we can't wait to get this behind us as well.

• 1 out of 5Robert lawson3 years ago

  Terrible quality work. My aunt had a tree fall on a structure at her dog rescue, Rees was contracted to do the work and this is the end result! There is an end truss that is only on the band board about a 1/2 inch. Trusses don't even meet the gutter fasci, most methed up work I've seen. They were supposed to replace 2- 6x6, 3 trusses and a new metal roof. They did only the metal roof and some jackass carpentry that does nothing for the structure. The metal roof looks like it was cut by hand snips. When she contacted the owner about it, his response was how did you get my number and passed her to Brandon. I wouldn't use em to build a bird house if this is quality work to them.

  Reply from the business

  We understand the frustration and we are currently working with your Aunt's insurance company to get these items addressed that need to be done to do the work correctly. We secured the structure based on what the insurance adjuster wrote … More

• 1 out of 5Jenny Milata5 years ago

  We sustained hail damage in July 2020. Soon after, I noticed my neighbors getting new roofs/gutters. One of them used Rees Restoration so I gave them a call. Jim showed up and said that we did indeed have damage to our roof. He then …

  Google cut this review short. The full text is on their Google profile.

• gutters107
• roof replacement102
• insurance claim assistance95
• gutter replacement49
• hail damage repair27
• thorough inspection23
• responsive staff22
• siding replacement15
• new shingles15
• crew cleanup5

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Stef GW2 days ago

  Thank you so much for the car you gave Bethany Church after it was hit by lightning.

• 5 out of 5Alicia Haydon6 days ago

  Chris is one of the nicest guys I have dealt with when it comes to house problems. He was knowledgeable and helped me understand the ins and outs of it all.

• 5 out of 5Scott Gary6 days ago

  Quality work. Good to deal with.

• 5 out of 5Dana Ransford6 days ago

  Chris with Rees Restoration was very informative and professional. He explained every step of the process and maintained good communication throughout the repairs.

• 5 out of 5Chelle Goldberg6 days ago

  I highly recommend Chris Clark and the team at Rees Restoration! They did a fantastic job replacing my roof and gutters, and I couldn’t be more impressed with the finished result. From start to finish, the entire process was handled professionally, and the quality of the work really shows. Everything turned out great, and it’s clear they take pride in what they do. If you’re looking for a reliable company for roofing or gutter work, I would absolutely recommend Chris Clark and Rees Restoration. Five stars all the way!

• 5 out of 5Joe Beck6 days ago

  The guys at Reese were the best. They did an awesome job and I would recommend them to anyone.

• 5 out of 5Charissa Ambrose2 weeks ago

  We had a small project that needed to be done and Rees gave us a quick quote and had the work completed very quickly. They did a great job on the project.

  Reply from the business

  Charissa, thank you so much for the nice review! We appreciate your business and value you as a customer.

• 5 out of 5Kelly Salinas4 weeks ago

  This was our second time using Rees Restoration and our first time working with Eric Voss. He was kind, professional, and kept us updated throughout the entire process. Working with insurance can sometimes be a long, drawn out process, but it was a lot less stressful with his guidance and expertise. Highly recommend Rees Restoration!

• 4 out of 5Ryan Christie2 months ago

  Eric was able to work with us to get on the schedule immediately before inclement weather hit. He was very communicative through the process to make sure we were good with the product and final installation. Would recommend in the future

• 5 out of 5THEOG_ 04223 months ago

  Great company, friendly workers, and great response time when I had any questions about anything!

• 5 out of 5Christina Lee3 months ago

  10/10 would recommend

• 5 out of 5Jill George3 months ago

  From soup to nuts, my experience with Eric Voss and the Rees Restoration team was wonderful. Eric was incredibly responsive and worked seamlessly with my insurance company. The roofers were speedy and efficient, completing the project in one day and my new roof looks fantastic!

• 4 out of 5Blake Park4 months ago

  We worked with Eric Voss on some siding updates on our home to solve some leaks in our newly purchased home. He provided 3 levels of quotes for the work, and allowed us to choose the investment we wanted to make. The crew that did the work was excellent, hardworking, and respectful.

• 5 out of 5richard hestand5 months ago

  I used Darryl Riley from Ress for my roof replacement. He was punctual, informative, and easy to work with. The job was completed on time, at estimate and clean up was completed when job was finished. My insurance company paid claim and I could not be happier.