Red River Roofing, Siding, and Windows

8 of the 33 one and two-star reviews we hold, most recent first.

• 1 out of 5Mike Wolfe2 days ago

  Red River Roofing took advantage of the sellers of my new house and left me the buyer hanging. Sellers had a contract with Red river roofing of $35,000 to repair all existing soffit damage replace gutters and replace roof. They delayed the sale of the house by not showing up when scheduled and put me in a situation of closing the day after the roof was installed. Roofers finished in one day and never came back to repair damage to soffit during tear off of roof and other finishing touches. Gutter installation was done after I moved in and was flawless work. Linn was on site the day I closed and assured me all the damages, some adjustments on vents and finishing touches would be repaired and finished. Unfortunately for me they haven't been back. I was initially impressed that they rooffed a 2272 sq ft home in one day but thats what it turned out to be a rushed job. I was patient but eventually called to follow-up with both Linn and the company and have been ghosted going on almost a month. I didn't pay for the job so I guess I am not there customer and can't depend on them to finish and back up there work. I would like to see a representative of this company to come out here look at there work and tell me this is the kind of work they do.

• 1 out of 5Byron Brocka month ago

  Be Very Wary My mom is a widowed 90-year-old woman. She no longer drives, has some health and memory issues and uses a walker to help her get around. She is needing new siding and a roof on her house. I helped her set up appointments from 3 companies to come out to give quotes for the work needed. We selected Red River Roofing to do the work. We worked with the sales rep on selecting colors. Afterwards, he brought us a Contract to sign outlining the work to be done. The Contract was signed and a check for the down payment, (40% of the estimated total) was handed over so that the work could be scheduled. The sales guy said that a project manager would be assigned and he would contact us to look over the job, get materials ordered and to get us a scheduled start date. After not hearing from him for about a week I reached out to him for an update. I was told that the job was on-hold and asked if our sales guy had contacted me. I told him no and he said that he would follow up with him. Within the hour, I received a call from the sales guy. He told me that Red River was going through a price increase for both labor and materials as he was working on our quote. As a result, the numbers that he used were not the right ones and that he was going to have to add another almost $2000.00 to our estimate. I promptly told him NO and that I wanted a refund of our deposit and that we would find another company to do the work needed. I was raised with the value and understanding that a man’s word and a handshake were just as binding as a written contract. Failure to honor a promise made like that would surely go against your honor and dignity and probably keep you out of the line to the Pearly Gates. So, it utterly amazes me that a company like this would not honor a formal written quote from an authorized employee, a signed contract, and a cashed deposit check for a profit margin caused by an error on their part. In my opinion, after the quote has been accepted, the contract signe

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your experience. We’re truly sorry to hear that your mother’s project did not move forward as planned. We understand how important it is to feel confident when making decisions for a loved one’s home, especially when they are relying on you during a vulnerable time. After reviewing the details of this situation, we recognized that there was a pricing discrepancy on the original quote. While we attempted to address it through a change order, we respect your decision to move in a different direction. As a gesture of goodwill, we would like to offer to complete the originally quoted scope of work at the original contract price with no increase. If you are still interested in moving forward with Red River Roofing, please reach out to Jay Petree, our General Manager, directly and he will personally ensure this is handled correctly from start to finish. We value the trust our customers place in us and would welcome the opportunity to make this right for you and your mother. You can reach Jay at 405-330-0025. Thank you again for bringing this to our attention. Heather Red River Roofing, Siding & Windows

• 1 out of 5Diana Lee10 months ago

  I only gave 1 star because the initial consult was a nice guy. The rest of the experience was a nightmare and my roof was never repaired although I got a huge bill and threats to file a lien on my property after 70 days of consistently paying every two weeks. When I got the threat I literally only owed 100 dollars to them. Do not use this company unless you are needing some turmoil in your life.

  Reply from the business

  Diana, I sincerely apologize for the frustrating experience you had with us and understand how upsetting it must be to feel that way. Your feedback is important, and I want to assure you that we take your concerns seriously. Even though we have been in business for 26 years, we are still a small family owned and operated business and when people don't pay their invoices according to the terms on their invoice, it impacts us. I've talked to our accounting department and they have told me that the final payment is to come to us from your bank on the 20th of this month and we do appreciate you taking care of your past due balance.

• 1 out of 5Paris RobertsEdited 11 months ago

  Disappointing experience here. I spent about 2 hours with Greg listening to a Provia sales pitch and then working up different quotes for our new build. I was told I would be emailed the 2-3 quotes for different window options that we came up with. I haven't received a single quote. I was also told he would work on designing some exterior doors for me and send those options for me as well. When I reached out two business days later to see if I could get the window quotes, he asked what I wanted him to send... as if we hadn't locked in what quotes I wanted (he had told me he would be sending me three). Almost a twilight zone experience--I guess we were on totally different pages, or maybe our job wasn't big enough to be worth the sale. I'm not sure, but we will be taking our business elsewhere. Update: I decided to reach out again and give this company another chance because I was interested in ordering a Provia door. When I emailed Greg about this, I was told he would happily give me an estimate if I modified my review first.

• 1 out of 5Debbiea year ago

  I would never use them. My sister chose another Roofing Co. Then we came home to find shingles and vents just sitting in the driveway. The next day the crew showed up and went to work. Her chimney was hit by a winter storm and it was in the contract to be done. The roofers left when the roof was finished. I had to clean up all the nails and trash. The next morning an employee stopped by and took back all the supplies to do the chimney. He was grabbing and running to his truck trying not to get caught. When asked what he was doing he said they would be back. We never saw them again and now her chimney is collapsing.

  Reply from the business

  Debbie, thank you for taking the time to speak with me today. I am so sorry that you are having issues regarding your sister's home. As we discussed, your sister declined for us to repair / replace the siding on her chimney. At that time in 2022, the wood was rotted and falling in - I have mailed you a copy of the photographs and your sister's signed contract with us. I am glad you aren't experiencing any issues with the roof replacement that we did, but if you need any help with that in the future, please reach out to me - we are always happy to help.

• 1 out of 5Wait What?a year ago

  Driver of one of the trucks cut us off and almost caused us to crash at 75 mph. Then he continuously weaved in and out of traffic on i35 with no blinker. If this companies judgements are that bad in driving? I don't want to know how they are in working on where we live for repairs.

• 1 out of 5Sven Schwoeglera year ago

  STAY AWAY FROM THEM. CUSTOMER SERVICE IS BELOW PAR AND IF YOU HAVE AN ISSUE THEY WONT LET YOU SPEAK WITH THE OWNER AND THE TECH CANT READ A GPS DIRECTION EITHER.

  Reply from the business

  Sven, I’m sorry to hear about your experience and frustration regarding the situation. My understanding is that your account manager was running behind today and called to let you know but that you opted to cancel your appointment instead of rescheduling. I am sorry for the inconvenience this has caused but am happy to discuss further - you can call the office and ask for me. My name is Heather.

• 1 out of 5Tima year ago

  So I have Red River Roofing do my roof about 10 years ago. Never got a competing estimate as they were extremely professional and provided excellent customer service and they replaced my roof to my satisfaction. As of recent, I have a completely different experience. It started with an estimate to repair siding on my chimney. I decided to use them and signed a work order with the total amount. I wanted to finance and they recommended a lender which I used and they immediately took $700 dollars from the lender before they even had another evaluator come out and look to get exact measurements. It took nearly 3 more weeks and after multiple calls finally got a manager to call me back and stated the guy was stuck in another state and that he would be back soon. Guy showed up took exact measurements and didn’t hear back from him for a couple of weeks. He didn’t respond to my texts. Then I get a text from the original rep who texted me and stated I needed to redo the contract because the price of labor went up $900. After speaking with him by telephone, I asked if I could think about it for a couple of days. I called him back and he texted me that he was in a meeting and he would call me back and he never did. I finally got a hold of 3 days later and he stated “my bad” when I told him I was waiting for his call. I asked for my money back and he said he would let someone in the office know and they would call me within the hour. 3 hours later no call. I finally got a hold of the employee who handles refunds and she stated she didn’t know how to return the money back to the lender and that she would call me back by 5pm that day as she had to research how to do that. It is 1030am the next day and apparently she was not at her desk. Saddened by the lack of care and they are not true to their word.

  Reply from the business

  Tim, I sincerely apologize for the frustrations you've experienced with our recent service. It's clear that we fell short of your expectations, especially after your positive experience a decade ago. Your concerns about communication and follow-through are valid, and I understand how disappointing this situation has been for you. I have verified with Accounts Receivable that your refund was processed but if you need anything at all, please reach out to me. Heather Coots - 405.330.0025 or heather@redriveroklahoma.com.

• thorough inspection70
• answering questions48
• insurance explanation46
• siding38
• window replacement23
• attention to detail23
• informative staff15
• shingle repair10
• hail damage inspection5
• roof repair estimate4
• storm door installation3

14 more of the 533 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ink and Irona day ago

  We have some custom windows on our home in Edmond that need replacement. Nate from Red River came out and spent time to get us the closest match possible. I was a little overwhelmed at the thought of getting them done, but he was able to walk us through the process and show us some great products to bring us peace of mind. Also, glad to hear they had financing options. Thank you.

  Reply from the business

  Thank you for the 5-star review! We're so glad Nate was able to help make the process feel less overwhelming and find the best match for your custom windows. We know replacing windows is a big investment, and our goal is always to provide clear guidance, quality products, and solutions that fit our customers' needs. We look forward to working with you on your window project! 🪟😊 The Red River Team

• 5 out of 5Maggie Lou Photographya day ago

  We are in the process of purchasing a home in Edmond. Nate came out to do a free inspection of a house we are looking at. I was surprised at all the things I should be considering regarding the whole exterior of the home. I thought he was only going to look at the roof. He was able to point out several items we should be focusing on and was very knowledgeable and helpful. Thank you.

  Reply from the business

  Thank you so much for your feedback and review! We're so happy Nate was able to help you make an informed decision on your home purchase! If you need anything else, please let us know! The Red River Team

• 5 out of 5Chelsea Roberts3 days ago

  Our house in OKC got hit hard last month during the wind storm. Hayden K from RedRiver came out and help us design a new roof and siding and everything looks amazing! Thank you Hayden and Red River!

  Reply from the business

  Hi Chelsea! Thank you so much for your review! I am so glad Hayden could help! We look forward to working with you! The Red River Team

• 5 out of 5Steve4 days ago

  Scott was on time, professional, and straightforward on his estimate for the repair.

  Reply from the business

  Hi Steve! Thank you so much for your review! We look forward to working with you! The Red River Team

• 5 out of 5Stephen Cash6 days ago

  Hayden was absolutely amazing to work with! He was professional, friendly, and made the entire process so easy. He was very knowledgeable, responsive, and made sure everything was taken care of. Highly recommend Hayden and his roofing company!

  Reply from the business

  Hi Stephen! We are so happy to hear that Hayden made this process easy for you! We look forward to working with you! Thanks so much! The Red River Team

• 5 out of 5Naomi Noel2 weeks ago

  Stephen is a great representative for Red River Roofing. He is professional, knowledgeable, and able to answer questions without making you feel pressured. Options are explained clearly and he is courteous throughout the entire process. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Naomi, Thank you for your thoughtful review and for sharing your experience with Stephen. We're delighted to hear that he took the time to answer your questions, clearly explain your options, and provide a professional, no-pressure experience. That's exactly the approach we strive to provide for every homeowner. We completely understand that a roof replacement may not be the right decision at this time, and we're grateful you trusted us to help you evaluate your options. Your recommendation means a great deal to Stephen and our entire team. If you ever have questions in the future or need assistance with your roof, we'd be honored to help. Thank you again for your kind words and support of Red River Roofing! The Red River Roofing Team

• 5 out of 5trey faulkner2 weeks ago

  Chris McLemore has been the most honest and to the point account manager we have come across to date! Ultimately, we went with another local option due to price, however, Chris’ resourcefulness and availability made it a tough choice for …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  HI Trey! Thank you for the kind words! We're thrilled to hear Chris made such a positive impression with his honesty, responsiveness, and dedication to helping. While we're sorry we weren't the right fit this time, we appreciate the opportunity and hope to work with you in the future. Wishing you all the best! The Red River Team

• 5 out of 5Nate Phillips2 weeks ago

  We are buying a house in OKC, Stephen W from Red River came and did a very thorough inspection of our roof and the full exterior of a home we are interested in. He was extremely knowledgeable, up front and gave us an honest and objective report on the whole home to help us with our decision. Thank you Red River!

  Reply from the business

  Hi Nate, Thank you for the 5-star review! Congratulations on your upcoming home purchase, and we're honored that you trusted Red River Roofing to help with such an important decision. We're thrilled to hear that Stephen provided a thorough inspection and gave you the honest, objective information you needed. Our goal is always to help homeowners make confident, informed decisions! Thank you again for your kind words and for choosing Red River Roofing. We wish you all the best with your new home, and if we can ever be of assistance in the future, we're just a phone call away! The Red River Roofing Team

• 5 out of 5Dalton Eckroat2 weeks ago

  Hayden was great! Definitely recommend.

  Reply from the business

  Hi Dalton, Thank you for the 5-star review! We're thrilled to hear Hayden provided a great experience. We appreciate your recommendation and your trust in Red River Roofing! The Red River Roofing Team

• 5 out of 5Candace Prince2 weeks ago

  Hayden was very helpful, responsive, and professional providing me with my roof inspection, estimate, and repair. I would highly recommend Red River Roofing, Siding & Windows for all your home's exterior needs.

  Reply from the business

  Hi Candace, Thank you for the 5-star review! We're delighted to hear that Hayden was helpful, responsive, and professional throughout your roof inspection, estimate, and repair. Providing excellent service and clear communication is always our goal. We truly appreciate your recommendation and your trust in Red River Roofing, Siding & Windows. Thank you for choosing us for your home's exterior needs! The Red River Roofing Team

• 5 out of 5Nicole2 weeks ago

  Stephen with Red River Roofing is a great point of contact for services. He is knowledgeable without being pushy. While I’ve decided not to move forward with my project at this time, his honesty and professionalism are appreciated.

  Reply from the business

  Hi Nicole, Thank you for taking the time to share your experience and for your kind words about Stephen. We're grateful for the opportunity to have discussed your project with you and look forward to working with you! The Red River Roofing Team

• 5 out of 5Grace E3 weeks ago

  Chris M is amazing to work with. He is quick to respond, honest and fair in his estimates. Professional and kind.

  Reply from the business

  Thank you, Grace, for your kind words and 5-star review! We're thrilled to hear that Chris provided such a positive experience. We take pride in offering honest, fair estimates and responsive, professional service, and it's wonderful to know Chris exceeded your expectations. We'll be sure to share your feedback with him. Thank you for trusting us with your project—we truly appreciate your support! Heather Coots - Red River Roofing

• 5 out of 5Kimberly Chidseya month ago

  I contacted Red River Roofing to get a look at my wind and hail damaged roof. Their response was immediate. The sales representative Cody, was highly knowledgeable and helped me understand the issues with my roof without high pressure …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Kimberly! 😊 We truly appreciate you taking the time to share your experience. We're so happy that Cody was able to provide clear, straightforward information about your roof without any pressure — that's exactly how we aim to serve every customer. We're looking forward to getting that estimate finalized and earning your trust through the entire process. If you have any questions in the meantime, please don't hesitate to reach out. We're here to help! Thank you again for choosing Red River Roofing! — Heather & the Red River Team

• 5 out of 5Liz Cozada month ago

  We have used Red River Roofing a couple of times for our roofing needs. Both times we have had the pleasure of working with sales rep Chris Hughes. He is always excellent to work with. He gets our quotes and service performed in a timely …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Liz! We really appreciate you taking the time to share your experience. It’s wonderful to hear you’ve had such a great experience working with Chris Hughes — not just once, but multiple times. We’re proud of the consistent quality and timely service our team delivers, and it means a lot that you keep coming back to Red River Roofing. Thank you for recommending us to your friends and family. We’re always here whenever you need us! — Heather & the Red River Roofing Team

Red River is always ready to help maintain and protect your home.8 hours ago

• States years in business

  “…and enhance your home:​ Roofing With over 25 years of experience and more than 17,000…”

• Free estimates

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• Financing available

  “…upgrade more manageable with flexible financing options from Red River Roofing, Siding &…”