Razor City Roofing & Siding

All 7 of the one and two-star reviews we hold for Razor City Roofing & Siding, most recent first.

• 1 out of 5Harry Leeper4 years ago

  Since the hailstorm in 2019 we have been waiting on screens for our window they installed. Drain on gutter hasn’t been extended from house in two spots. The one that was extended was cobbled together. Wouldn’t recommend this so called company.

• 2 out of 5darrel graber4 years ago

  Poor customer service after getting Paid! Will not use again!!!

• 1 out of 5Jonathan Musser5 years ago

  TERRIBLE! Shingles are flying off less than a year later! Won't return my calls. Salesperson lied. Ended up paying more than my deductible and waiting way longer than promised for substandard work. They said they were going to re-sheath the …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Jason Cole5 years ago

  Feeling very much an unwilling participant in a classic bait and switch. The salesman had me feeling pretty good. I was given the option to pick my shingle color right from the Owens Corning sample book. They seemingly were working with my insurance. When the roofing supplies were delivered I immediately noticed the shingles weren't from Owens Corning, but some lesser known brand. I was told by the salesman that the roof would be done completely, vents and all. Plus the storage shed would be re shingled. When the workers left, it was clear I wasn't getting what I was promised. The vents weren't replaced, the shed shingles weren't replaced. They showed up for the second check and I did get them to admit they didn't replace vents but was told the shed wasn't a part of the deal. I was also told they were "barely breaking even" on my roof. I'm positive they didn't realize I knew the difference between Owens Corning shingles and what was instead used. I'm super disappointed I chose this company and am hoping I can keep others from making my mistake.

• 1 out of 5Justin Pfaff6 years ago

  Had my roof and siding done. Claimed to be a local company but subcontracted out all the actual work to out of town workers. Workers who then left garbage everywhere. I was told a different story by everyone I talked to. Work that was …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Sl Wg6 years ago

  Used them a while back total scammers. Wouldn't let them touch my dogs house let alone anything I lived in. It took months to get my house fixed and i had to threaten them with legal action

• 1 out of 5Bob Williams6 years ago

  They have failed to refund my deposit . Crooks that should be in prison

• insurance questions6
• hail6
• siding replacement5
• punctual4
• roof repair4
• job4
• hail damage repair3
• salesman3
• communication2
• honesty2

8 more of the 15 reviews we hold text for, most recent first. We do not hold every review Google has.

• 3 out of 5Sierra WagonerEdited 5 years ago

  The job took a year to get done but the end result looks nice.

• 5 out of 5Russ Powrie6 years ago

  They replaced the siding and the repaired the roof after extensive hail damage. It looks like a new house! They were responsive to our needs and went above and beyond to make sure we were happy with the work done.

• 5 out of 5Donna Kaye Mauldin6 years ago

  Razor City Roofing put our new roof on and their quality of work and professionalism is top notch. I’m a Realtor and will definitely refer them to my clients. Thank you guys for a job well done!!

• 5 out of 5Harrison Wright6 years ago

  Razor city walked me through my entire insurance claim, and explained the process perfectly. They got me done in a timely manner and I couldn’t be happier. Highly recommend

• 5 out of 5selectel wireless6 years ago

  In July 2019 our home sustained thousands of dollars in damage, from the hail storm. We contacted a company to give us an estimate. When the etamator showed up, he wasn't customer friendly by any means. He insisted we sign a blank …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jude Dodd6 years ago

  After the hail storm destroyed the front siding of our home we requested Razor City Roofing & Siding to come out and give us an estimate for repairs. We met with Rhonda (who has always been a pleasure to deal with and has always gone the extra distance for us) and after their initial inspection, we signed the paperwork for them to do the work on our property. When the insurance adjuster came to the house, Rhonda was there to assist us - Although the insurance said our roof was good, upon a second look it was determined it actually did need replacing - without her help and advocacy we wouldn't have gotten this done. Now this isn't to say everything was smooth sailing - Menards had said they delivered the siding to our address when it was still at the store warehouse, and due to the winter weather temperatures not getting high enough for the roofing to be completed in a way that insured proper adhesion it did take a bit longer - but the work has been completed professionally and beautifully. We are quite happy to have worked with this company and appreciate the honesty, the time taken to explain why there were unfortunate but understandable delays, and the extra distance and work they put in dealing with both our insurance and reverse-mortgage companies in making sure the money flowed as needed. We highly recommend Larry, Rhonda, and Razor City Roofing & Siding - they have been a pleasure to do business with and we would definitely hire them again.

• 5 out of 5jenny hughes6 years ago

  I had an excellent service provided by Razor City Roof. My roof looks great! I couldn’t have asked for a better salesman. The salesman was prompt at returning my phone calls and knew the answer to all my insurance questions after filing a claim for hail damage. He was very knowledgeable in regards to explaining my coverage and my deductible. I would recommend this company to anyone.

• 5 out of 5Tia Trufant6 years ago

  Rob - my salesman - is phenomenal! I immediately felt comfortable with him when explained his tenure in the roofing business. Rob did an excellent job of reviewing my insurance paperwork and carefully coordinating with me to get my roof, windows, and siding done. Rob is straight to the point, punctual, professional, trustworthy, and has exceptional follow through skills. Rob is an asset to this roofing company and they come highly recommended!