R&M Roofers LLC

All 3 of the one and two-star reviews we hold for R&M Roofers LLC, most recent first.

• 1 out of 5ALEXANDRA POLYAKOV2 months ago

  Rockey and their team staff was unprofessional at roof installation work. I'm not satisfied with them and stay away from them guys.

  Reply from the business

  Hi Eliel, We take customer feedback seriously, however we’re unable to locate any invoice, signed contract, payment receipt, or project record under this name in our system. Our business is currently experiencing fake review activity from individuals offering paid review manipulation services after we refused their offer. For transparency, we will be attaching screenshots of these messages and have already reported the matter directly to Google. If you are a legitimate customer, please contact us with your invoice number, project address, or proof of payment so we can properly investigate and resolve your concern. R&M Roofers LLC remains committed to honest workmanship, professionalism, and genuine customer experiences.

• 1 out of 5Hamadi Diba3 months ago

  The repair job was unprofessional and rushed. Within days, the roof started leaking again. Pricing was unclear, and no proper explanation was given. I regret choosing this service company.

  Reply from the business

  Hi Hamadi, We take all concerns seriously, however we’re unable to locate any customer, repair order, invoice, or payment record associated with this review. Our company is currently dealing with fraudulent review activity connected to third-party review manipulation services that we refused to purchase. We are documenting everything carefully and reporting these incidents directly to Google. Screenshots of the related messages will also be shared for transparency. If you are a verified customer, please contact us with proof of service so we can investigate your concern appropriately.

• 1 out of 5UM4 years ago

  I used them for my roof and siding instal. I’m in disbelief over the lack of quality. I have multiple vinyl siding panels that warped soon after installation. It turns out Raffel and crew incorrectly installed some vinyl siding panels. No space was left between some windows and panels and nails were not correctly fastened. In fact, one piece of siding wasn’t even nailed!!!! Totally insane. On top of it all, they didn’t flash my chimney. There are far too many roofing and siding people who won’t cut corners like Raffel did. They are extremely poor value, dishonest and not trustworthy. I happened to catch their crooked work.

  Reply from the business

  Thank you for your review. We're truly sorry to hear that your experience with our service was not positive. If you'd be willing to share what we could do better, we'd greatly appreciate it. It's very important to us to better meet the needs of our customers. Best regards, R&M Roofers LLC

• crew6
• punctuality5
• roof replacement3
• job completion2
• caring staff2
• cleanliness2
• quality work2
• rain2
• products2
• siding2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Gavin Harlow9 months ago

  After the last storm, I needed quick roof repairs. R&M Roofers LLC showed up right on time and handled everything professionally. My roof looks brand new again!

  Reply from the business

  Thank you, Gavin! We’re happy we could restore your roof fast after the storm. R&M Roofers LLC is always ready for emergency repairs across Hempstead & Nassau County!

• 5 out of 5Calder Wynna year ago

  One of the few companies that still pick up the phone and call you back. Great communication all the way through.

  Reply from the business

  Hey Calder, thank you for your kind words! We believe great communication is just as important as great craftsmanship, so we’re glad you appreciated our quick response and follow-through. At R&M Roofers LLC, we’re committed to providing reliable roofing services for homeowners in Hempstead, Nassau County, and across Long Island — from the first phone call to the final cleanup. We’re always here when you need us!

• 5 out of 5Isolde Becka year ago

  They fixed a roof ridge that three other roofers said “couldn’t be done.” Not only did they fix it, but it looks better than before.

  Reply from the business

  Hi Isolde, thank you for your wonderful review! We’re so glad we could repair your roof ridge — especially after others said it couldn’t be done — and make it look even better than before. At R&M Roofers LLC, we love tackling challenging projects for homeowners in Hempstead, Nassau County, and throughout Long Island. We’re always here if you need expert roof repairs, replacements, or inspections in the future!

• 5 out of 5Misty Shepherda year ago

  They did a neighbors house, they worked through the rain and cold without slowing down. I commend these men for their hard work.

  Reply from the business

  What a wonderful observation Misty!, Our team at R&M Roofers LLC truly takes pride in braving any weather to deliver the quality and dedication that our Hempstead neighbors deserve. Your kind words about our crew’s work ethic really mean a lot. If you or anyone on your block ever needs a roofing expert who treats every home like their own, we’d love to help—just reach out anytime!

• 5 out of 5Hannah Roose2 years ago

  Company was very reliable. They work very hard and efficiently. They are very professional and are knowledgeable in what they do. I will be using them again.

  Reply from the business

  Hi Hannah, thank you so much for the kind words! We’re thrilled you found our team reliable, professional, and efficient — that’s exactly what we strive for here at R&M Roofers LLC. It was a pleasure working on your roofing project near Hempstead, and we’re always here for you if you need roof repairs or maintenance in Nassau County or anywhere in the surrounding Long Island area. Looking forward to helping you again soon!

• 5 out of 5DANIEL MATEO AGUILAR RODRIGUEZ2 years ago

  Their expert team came and gave us competitive quote and started the work at the same day. We were very pleased with their service. They did an excellent job for us.

  Reply from the business

  Hi Daniel, thank you so much for the wonderful review! We’re glad our team could provide a competitive quote and get started right away — that’s the kind of responsiveness we aim for at R&M Roofers LLC. We’re happy you’re pleased with the results! If you ever need roofing services again in Hempstead, Freeport, or anywhere across Nassau County, don’t hesitate to reach out. It was a pleasure working with you!

• 5 out of 5Lorella Puggioni2 years ago

  Team was very quick. I am very pleased with the outcome and recommend them without reservation!

  Reply from the business

  Hi Lorella, thank you so much for your kind words and recommendation! We’re so glad you’re happy with the outcome — our team always aims to deliver fast, high-quality roofing work. It was a pleasure serving you near Hempstead. If you or anyone you know in Nassau County or nearby towns like Baldwin, Merrick, or Freeport ever needs roofing services, we’d be honored to help!

• 5 out of 5Eyonna Branch2 years ago

  Great group of guys to have on top of your roof putting hard work everyday till they are done. I would highly recommend them!

  Reply from the business

  Hi Eyonna, thank you so much for the amazing review! We’re glad you appreciated the hard work and dedication our crew brought to your project — it’s what we do best at R&M Roofers LLC. It was a pleasure working on your roof in the Hempstead area, and your recommendation means the world to us. If you ever need expert roofing help again in Nassau County or nearby towns like Uniondale or Rockville Centre, we’ve got you covered!

• 5 out of 5A Google User3 years ago

  If you need some ceiling work finished therefore call bureaucracy. My new house establishment was amazing. These men were very all-encompassing and professional. The issue was independent to the establishment of the ceiling, but the vent …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Corey, thank you for your fantastic review! We’re glad we could help with the ceiling work and ensure everything was done thoroughly and professionally. Fixing tricky issues like improperly installed vents is exactly the kind of attention to detail we provide at R&M Roofers LLC. It was a pleasure serving you in the Hempstead area, and we appreciate your recommendation to homeowners across Nassau County and nearby Long Island communities.

• 5 out of 5Zaka Chaudry3 years ago

  Very professional Great service reasonable prices Very detail oriented …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the 5-star rating of R&M Roofers LLC! We truly appreciate the feedback, take care!

• 5 out of 5susan mullan3 years ago

  R&m roofers did what they said they would do. They used materials that we asked for, completed the job in one day, carted away the garbage and left the perimeter of the house clean and tidy. We would highly recommend them .

  Reply from the business

  We're happy to hear that our roofers took such great care of you, Susan! Thank you for your positive review of our services! It means a lot! Take care, and we're here if you need anything.

• 5 out of 5steve massaro3 years ago

  R&M did my roof at a terrific price with great quality and excellent crew. I was so pleased I had them do my soffits and trim with equal results. Very responsive and dependable too.

  Reply from the business

  Thank you for your stellar review of our services, Steve! We're glad our team could provide you with such positive experiences! Take care, and please let us know if you need anything.

• 5 out of 5Bob3 years ago

  R & M was a wonderful experience. Rocky and his crew showed up on time. The work was performed professionally. I highly recommend.

  Reply from the business

  Bob, thank you so much for the 5-stars! We are so glad you had a great service from us here at R&M Roofers LLC!

• 5 out of 5Sriram Krishnamurthy4 years ago

  Excellent work done by R&M crew. The team arrived on time, Completed all the tasks and Cleaned up the work area. So far the new roof looks good. I would certainly recommend them to my friends and family. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  You're welcome, SRIRAM. Thanks for sharing those 5-star details about your experience with R&M Roofers LLC! We're so glad to hear about your satisfaction with our work. Thank you so much for your feedback and review!

• Licensed

  “…Quality, Verified By Customers Local Licensed & Insured 5 ⭐⭐⭐⭐⭐ Based on 20+…”

• Insured

  “…By Customers Local Licensed & Insured 5 ⭐⭐⭐⭐⭐ Based on 20+ Reviews 5 ⭐⭐⭐⭐⭐…”

• States a founding year

  “…Hempstead and Long Island homeowners since 2007 , providing trusted roofing and…”

• Free estimates

  “…Hempstead New York, 11550 BOOK A FREE INSPECTION Home Roofing Contractor in Hempstead…”

• Financing available

  “…Claim Assistance for Roof Damage Roof Financing Options Available Roof Puncture Repair for…”

• 24/7 emergency call-out

  “…Roof Replacement Emergency Roof Repair (24/7 Storm Damage) Hail Damage Roof Repair…”

Their site also states: warranty offered, states years in business.