Roofing contractor
Quality Roofing & Construction
635 Plum Tree Ln, Rapid City, SD 57702
- Google average
- 4.8
- Ratings counted
- 173
- One and two star
- 5 of 173(2.9%)
- South Dakota median
- 2.6%
The first three are Google’s own figures for Quality Roofing & Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the South Dakota roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 163 | 94% | |
|---|---|---|---|
| 4 | 4 | 2% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 5 | 3% |
About typical — the typical roofer in South Dakota sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Quality Roofing & Construction, most recent first.
- 1 out of 5David Howarda week ago
It's been several years since quality.Put the roof on our house after 6 leaks, sheet rock damage. They finally fix the leaks on our roof.\nBut we're still waiting for repairs on our sheet rock. We complain from the get-go about the heat emanating from our roof they finally admitted they put thinner shingles on our roof it was supposed to be the same as we had before we have pictures and videos but not sure how to post them. They don't return are calls. I would not use this company
Reply from the business
Hello David, we have checked with our team and our system and do not show you as a customer. We find it odd to leave this review several years later and we also do not show any missed communication. Are you sure you have the right roofing … More
- 1 out of 5Ruby Boenisch7 months ago
no stars. One of your workers flipped me off and mouthed a slur at me for changing lanes IN A COMPANY CAR. Discusting, stain on the brand.
Reply from the business
Ruby, we are very sorry to hear this. I would love the opportunity to call and discuss this with you. We have never had an issue like this before and I would like to rectify this as soon as possible. Please give our office a call at 605-355-0592
- 1 out of 5Lee Harder4 years ago
Promised call back. Called several times and texted. Never called back, etc. Wouldn’t recommend them to anyone if you need roof fixed especially if it’s not in Rapid City. 👎👎👎 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Lee, We do not show you as a customer. Please make sure you have the correct phone number and we will help you with your project
- 1 out of 5Martin Patterson5 years ago
Received a quote but won't respond to voice mail or email with questions about the quote. I don't call that quality customer service.
Reply from the business
Martin, Please make sure you have the correct phone number and we will be more then happy to help you. 605-355-0592
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement28
- personable staff10
- gutter replacement8
- hail storm repair6
- quick installation5
- fast roofing crew3
- quick estimate3
- siding replacement3
- patio door installation2
- professional installation2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Harold Bakera week ago
Did an excellent job. Very good Communication on each step of project. Able to obtain matching Siding on a it's house. Chris B. and Mitch very professional. 3rd roof for me with Quality.
Reply from the business
Thank you for your business.
- 5 out of 5Shelle Pa week ago
Quality Roofing was great to work with. As we were in the process of selling our home, we realized we had hail damage to our roof and Taylor worked with us to get it replaced before our closing took place. The crew showed up early and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
It was a pleasure doing business with you!
- 5 out of 5Thomas Iverson2 weeks ago
We worked with Taylor from Quality Roofing on the restoration of the facade of our apartment building. Taylor was very responsive, and made the process incredibly easy for us. The crew worked quickly, and they cleaned up after themselves. Very happy with the work, and hope to work together again soon!
Reply from the business
Thank you for the review.
- 5 out of 5RoseMary Trask3 weeks ago
I have had a good experience with Quality Roofing; nice, hard-working people, family-owned business, service and pricing are great.
Reply from the business
Thank you, RoseMary. It's our pleasure doing business with you.
- 5 out of 5Jayden Tschimperle3 weeks ago
Great customer service along with great quality. I got my sliding glass doors through Quality Roofing and they turned out amazing. The size was perfect and the product was great. They also fixed our shingles and gutters at a GREAT price. Everything turned out awesome. Thanks again!
Reply from the business
Thank you for the review
- 5 out of 5Colin Thompson4 weeks ago
Highly recommend Quality Roofing & Construction! We needed our siding replaced and also wanted to resurface our deck from wood to composite, so I reached out to Quality to see if they could do both. They were super responsive and within just a few weeks there was a crew at our house that could do both jobs. Everything they did looks great and we’re very happy with the end result!
Reply from the business
It was a pleasure doing business with you.
- 5 out of 5Kendra Thompson4 weeks ago
We had a great experience working with Quality Roofing & Construction. From start to finish, they were efficient and communicated with us every step of the way. We couldn’t be happier with the results! Highly recommend!
Reply from the business
Thank you for the review
- 5 out of 5richard gran2 months ago
I was referred to Quality by a good friend. Glad I took the advice. Only took two days to do a very tall and steep house and garage. Very pleasant group of workers. They did a great job and an excellent clean up. Highly recommend these guys.
Reply from the business
Thank you for your review
- 5 out of 5Andrew Pavek4 months ago
Great customer service. Had house and roof done and can’t say enough positive about their follow up and timelessness of install
Reply from the business
Thank you for your review! Happy to help!
- 5 out of 5Joshua Osterbur4 months ago
Chris and his team got to work within a week of me calling. I told them I had troubles with my last contractor and Chris came out, did the inspection and wrote up a extremely reasonable quote. He answered all my questions, and they got the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your review!
- 5 out of 5Mike Ackerman4 months ago
We discovered a leak in our skylight caused by our recent windstorm. I searched for what I hoped to be a reputable local company, and am very happy to say I found it!! As I contacted Quality they responded back quickly, although apologizing for a slightly delayed response because they are busy with all of the repairs. Taylor came out and assessed what was needed and discussed my options. We decided to replace the skylight with a new one that even has a remote controlled blind built in. He ordered it right away, and my replacement came in within one week and the entire job was completed the next day!! Not only were they very respectful but completely honest with what I believe to be a very fair price!! My opinion would be if you need any work performed within their scope of expertise, call them!! You can trust this company to do the right thing!!
Reply from the business
Thank you for your review!
- 5 out of 5Joshua Russo5 months ago
Fantastic service! From quote to finished project in just a few days. The roof was replaced in a single day and the crew was very skilled and organized. Much appreciated! 👍
Reply from the business
Thank you for your review!
- 5 out of 5shane hoenke6 months ago
Wow! Quick, professional work! Outstanding work on my roof repair. Highly recommend!
Reply from the business
Thank you so much for your business and review
- 5 out of 5Sonalika Khachikian6 months ago
I have worked with Taylor the owner of the company now for over eight years. He is very dependable, great service, easy to work with. He has even helped me with my insurance. I have everything from my roof replaced to damage from wind. He even came on New Year's Day to inspect the home. Excellent service. Excellent customer service.
Reply from the business
Thank you for your review and continued business
What Quality Roofing & Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…D, and the surrounding Black Hills area since 1993 (605) 355-0592 Menu Home About About…”
Free estimates
“…Get a Free Estimate Expertise and Experience At Quality…”
Financing available
“…Get Started Financing We offer flexible financing options to help make your roofing and home…”
24/7 emergency call-out
“…SD | Quality Roofing & Construction 24/7 Emergency Service Proudly Serving…”
Family owned
“…Inc, your trusted locally owned and family operated partner since 1993. We're proud to be…”
Other roofers in Rapid City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Superior Windows, Gutters, Roofing, & Sidinggutter cleaning, polite staff, window installation4.9781 ratings2.0% one and two star(605) 721-7684 | 4.9 | 781 | 2.0%16 of 781 | (605) 721-7684 |
| Built Right Roofing and Constructionsiding, timeliness, personable staff5.0494 ratings0.8% one and two star(605) 484-1938 | 5.0 | 494 | 0.8%4 of 494 | (605) 484-1938 |
| Weather-Tite Exteriorssiding, answering questions, exterior work4.8433 ratings3.2% one and two star(605) 939-0208 | 4.8 | 433 | 3.2%14 of 433 | (605) 939-0208 |
| Wegner Roofing & Solarinsurance claim assistance, siding, courteous staff4.9338 ratings3.3% one and two star(605) 515-2004 | 4.9 | 338 | 3.3%11 of 338 | (605) 515-2004 |
| Rapid City Roofing Companygutters, work quality, insurance claim assistance4.8135 ratings3.7% one and two star(605) 646-5055 | 4.8 | 135 | 3.7%5 of 135 | (605) 646-5055 |
| Black Hills Roofingfair pricing, new gutters, gutter replacement4.9130 ratings1.5% one and two star(605) 316-3615 | 4.9 | 130 | 1.5%2 of 130 | (605) 316-3615 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 173 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.