Roofing contractor
Black Hills Roofing
1840 Samco Rd, Rapid City, SD 57702
- Google average
- 4.9
- Ratings counted
- 130
- One and two star
- 2 of 130(1.5%)
- South Dakota median
- 2.6%
The first three are Google’s own figures for Black Hills Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the South Dakota roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 125 | 96% | |
|---|---|---|---|
| 4 | 2 | 2% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 2 | 2% |
About typical — the typical roofer in South Dakota sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Black Hills Roofing.
- 1 out of 5Heather Mossa year ago
Absolutely would not recommend Black Hills Roofing. After contacting them today for a leak in my storefront, they claimed we have a $1,500 unpaid invoice from 2022, yet couldn’t provide an exact amount or any documentation. When I asked where the invoice was sent, the response was simply “to you.” I asked what email address was used—he didn’t know. I requested he forward the emails he claimed were sent—he refused. They have refused to provide a copy of the invoice, any proof of communication, or provide evidence to my request for all claimed correspondences. I’ve searched thoroughly and found no record of any such invoice ever being sent nor any emails other than our signed contracts. To clarify: we paid Black Hills Roofing over $56,000 in the same year—$1,200 for an emergency patch, $5,000 for a temporary repair, and $50,000 for a full roof replacement. All payments were made in full, and I have the documentation to prove it. Yet they are attempting to void our 5-year workmanship warranty over a $1,500 balance they cannot substantiate—and are refusing to produce any evidence of??? While on the phone with them, I was actively digging through my emails because they couldn’t even confirm what email address or phone number they supposedly used to contact me “numerous times.” Instead of handling the situation professionally, their representative was rude, dismissive, and treated me with complete disrespect. When I pressed for clarity, he stated he had “personally voided” our 5 year warranty—without any written explanation or formal notification. Just some handwritten notes he claimed were in my file. Thankfully, our 20-year warranty is through Sarnafil, and I’ve confirmed that it remains valid. It's also worth mentioning that Black Hills Roofing was referred to us by a property manager we ultimately fired for unethical behavior—a connection that, in hindsight, speaks volumes. I will never work with Black Hills Roofing again. I’ve never experienced such blatant di
Google cut this review short. The full text is on their Google profile.
Reply from the business
We’re sorry to hear you were dissatisfied with your experience. Our team always strives to communicate clearly and handle all matters professionally. While our understanding of the situation differs, we’re happy to speak with you directly and work toward a resolution.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- fair pricing9
- new gutters8
- gutter replacement6
- locally owned and operated5
- kind staff5
- shingle replacement4
- respectful crews3
- upfront and honest3
- work completion3
- quick quote2
Other reviews we hold
14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Eric Einerson2 weeks ago
Wanted an old satellite dish removed from my roof as it was no longer being used, it was only catching wind at this point. However, didn't want holes in my roof either, and the only way to ensure it never leaked in the future was to replace the shingles with the holes in them once the dish was removed. Black Hills Roofing came from Rapid City to Spearfish to look at the job and match the shingles. A few days later they returned with the shingles and completed the job in the most professional manner possible. A small job that most contractors don't want to touch, but Black Hills roofing did it for me at a very reasonable price. The contractor I left a message with in Spearfish still hasn't called me back. Thank you Arty and Black Hills Roofing!
Reply from the business
Thank you for your kind words! We're happy we could provide a professional and affordable solution for your needs.
- 5 out of 5Anthony Reindla month ago
Calvin came prepared to fix a leak that I had in a flat roof. Upon further discussion with him, we decided to repair some work that was previously done incorrect. He was super knowledgeable about the process and didn't avoid answering any …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We appreciate your feedback! Glad Calvin provided knowledgeable and efficient service to resolve your roofing issues.
- 5 out of 5Kylie Steevera month ago
We needed the shingles replaced on our garage before listing our house to sell - I called Tyler King on a Saturday, he came right away to check it out, and by the end of the day on Wednesday it was done, even with special order shingles to match a few bundles we had on hand from previous projects. Cannot recommend these guys enough, especially Tyler!
Reply from the business
We're glad we could provide prompt and efficient service. Thank you for your excellent review.
- 5 out of 5Jeremiah Sandersa month ago
I'm writing this review 3 months after I had Black Hills Roofing shingle three different roofs for me back in March of 2026. I had the pleasure of working with Tyler King and was immediately sold on his professionalism and his punctuality. He picked up the phone when I called and answer any questions honestly. He also made time to come out and check out the three roofs the week I had called him just to verify everything. Within two hours of meeting him he had an estimate with a breakdown of material and labor emailed over to me to check out. I gave him the go ahead and he got his crew down to tear off, replace and finish all three roofs totaling of 8,100 sq/ft all in the same day. We have had plenty of wind, and the occasional down pour out here by the badlands and absolutely no issue with our roofs what so ever. I am very pleased with how they treated us. Black Hills Roofing will be the first number I call to replace another roof.
Reply from the business
We appreciate your detailed feedback! We're glad to hear about your positive experience and the quality of our work.
- 5 out of 5Michael Krumpa month ago
Tyler King and Black Hills Roofing are amazing to work with. They were prompt and accurate in their estimate and accomplished the work beautifully in a timely manner with excellent results. I could t recommend them more. Well done!
Reply from the business
Thank you for your excellent feedback. We appreciate your business and are pleased with your satisfaction.
- 5 out of 5Michele IwanEdited 2 months ago
They are the best! Highly recommend!
Reply from the business
Thank you for your feedback! We're glad you found our service prompt, good, and reasonably priced.
- 5 out of 5Justin InhoferEdited 2 months ago
Did a great job in a timely fashion replacing two roofs and gutters for us on our home and guest house on our place. Would highly recommend. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We appreciate your kind words, Justin. We're pleased we could complete your roofing and gutter replacements efficiently and to your satisfaction. Thank you for your recommendation.
- 5 out of 5Amber CervEdited 2 months ago
They were awesome from beginning to the end. They first looked over the estimate from the insurance company and saw a couple things that they had missed. Then they talked to my insurance company and got them to cover the things they missed. They also came when they said they would and got the roof replaced all in one day. The cleanup was fantastic!! I would highly recommend them to all my friends!!
Reply from the business
We appreciate your kind words and are thrilled we exceeded your expectations. Our goal is to provide seamless, efficient service, and we're glad we achieved that for you. Thank you for choosing us.
- 5 out of 5Lanny PexaEdited 3 months ago
As a new contractor in Rapid City I got lucky. I came across Black Hills Roofing. These guys are professionals. Very competitive pricing and onsite job skills they should be very proud of. The sales and scheduling were right on. They get in …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We appreciate your kind words, Lanny. Black Hills Roofing strives for excellence in both pricing and workmanship. We're pleased we met your expectations and look forward to serving your future roofing needs.
- 5 out of 5Antionette Huber3 months ago
Amazing! They were out to quote and the very next day my repairs were finished, within hours of my acceptance of the bid, and I can’t even see where my damage was. Excellent match on my shingles! Thank you Black Hills Roofing.
Reply from the business
We're delighted we could resolve your issue so quickly and efficiently. Thank you for your valuable feedback.
- 5 out of 5Luke BrickeyEdited 3 months ago
Black Hills roofing did a great job replacing our roof and gutters. Chad and Tyler were professional, easy to work with, responsive when I had questions, and the price was right. They brought a crew large enough to accomplish the large …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We appreciate your kind words and are thrilled you're satisfied with the roof and gutter replacement. Our team strives for efficient, professional service, and we're glad we met your expectations. Thank you for choosing Black Hills Roofing.
- 5 out of 5Black Hills Oral Surgery3 months ago
Exceptional service. Their response was prompt, and the quality of service provided was excellent. We would gladly use them again in the future.
Reply from the business
Thank you for your feedback. We're glad we could provide excellent service and look forward to assisting you again.
- 5 out of 5Beth Halvorson3 months ago
Some soffits came down on our Black Hills Oral Surgery office on Stumer Road due to wind and BH roofing was out here quickly and got it back in place and looking good. very nice and easy to work with!
Reply from the business
We're glad we could quickly resolve the issue and restore your office's appearance. Thank you for your business!
- 5 out of 5Michelle Porter3 months ago
Great job done from beginning to end. The crew that put our new shingles on came ahead of scheduled time and were done in a matter of hours. They did a fantastic job cleaning up too! Couldn't tell they were here except for our great looking roof!
Reply from the business
Thank you for your wonderful feedback! We're thrilled you had such a positive experience with our team and are delighted with your new roof.
The latest post from this business
Posted by Black Hills Roofing to their own Google profile 4 months ago. Their words, not ours.
From thatched grass and clay to high-tech shingles and advanced roofing systems — roofing has come a long way! 🏠✨ Believe it or not, roofing is one of humanity's oldest crafts. Ancient civilizations used whatever materials were available — straw, mud, wood, and stone — just to keep the rain out. Fast forward a few thousand years, and the industry has evolved into a precise, skilled trade backed by modern materials, engineering, and technology. In the early days of American construction, wood shingles were the go-to choice. Then came slate, clay tiles, and eventually asphalt shingles in the early 1900s — a game changer that made roofing more affordable and accessible for homeowners everywhere. Today, roofing materials are engineered to withstand extreme weather, improve energy efficiency, and last longer than ever before. 💪🔨 Here in the Black Hills region — serving Rapid City, Blackhawk, Summerset, Box Elder, and Colonial Pine Hills, SD — the demands on a roof are real. Summer heat, wind, and unpredictable weather mean your roof needs to be tough, reliable, and installed by professionals who know what they are doing. At Black Hills Roofing, we bring modern expertise and time-tested craftsmanship together for roof installation and repair you can count on all summer long and beyond. 🌞🏡 📞 Ready to protect your home? Reach out to Black Hills Roofing today!1 day ago
What Black Hills Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed, Insured, and Experienced Roofing…”
States a founding year
“…In Business Since 1957! Black Hills Roofing The original…”
Free estimates
“…Us Careers CertainTeed FAQ Financing Free Estimate GAF Certified Our Work Service Areas…”
Their site also states: insured, warranty offered, states years in business.
Other roofers in Rapid City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Superior Windows, Gutters, Roofing, & Sidinggutter cleaning, polite staff, window installation4.9781 ratings2.0% one and two star(605) 721-7684 | 4.9 | 781 | 2.0%16 of 781 | (605) 721-7684 |
| Built Right Roofing and Constructionsiding, timeliness, personable staff5.0494 ratings0.8% one and two star(605) 484-1938 | 5.0 | 494 | 0.8%4 of 494 | (605) 484-1938 |
| Weather-Tite Exteriorssiding, answering questions, exterior work4.8433 ratings3.2% one and two star(605) 939-0208 | 4.8 | 433 | 3.2%14 of 433 | (605) 939-0208 |
| Wegner Roofing & Solarinsurance claim assistance, siding, courteous staff4.9338 ratings3.3% one and two star(605) 515-2004 | 4.9 | 338 | 3.3%11 of 338 | (605) 515-2004 |
| Quality Roofing & Constructionroof replacement, personable staff, gutter replacement4.8173 ratings2.9% one and two star(605) 355-0592 | 4.8 | 173 | 2.9%5 of 173 | (605) 355-0592 |
| Rapid City Roofing Companygutters, work quality, insurance claim assistance4.8135 ratings3.7% one and two star(605) 646-5055 | 4.8 | 135 | 3.7%5 of 135 | (605) 646-5055 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 130 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 21 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.