Quality First Home Improvement

8 of the 97 one and two-star reviews we hold, most recent first.

• 1 out of 5Koyel Bhattacharyyaa week ago

  We tried to hire them for a door replacement. When the sales associate got to our house, I showed him the keypad door lock that I needed the door to work with and asked him to confirm that the door he was recommending would work with that keypad. He said it would work. We went on to pick color, handle type, etc, and I put down a deposit. When a guy came to properly measure the door a few days later, it turned out half the details on his sheet were wrong. The first guy had put down the wrong inside color, the wrong handle type, and arbitrarily picked some other details on his own that he hadn't even brought up and that I didn't realize needed to be picked, like hinges. I fixed what I could and followed up with some calls, and eventually these incorrect details were sorted (though the measuring guy was super rude in insisting that the first guy hadn't messed up, whereas of course he had). Then right as we were about to order the door, my husband saw some details about the lock type that no one had brought up. We couldn't find confirmation online that the lock type would work with the keypad we had picked out so we asked QFHI for written confirmation that they said the locks would work together. For the following two weeks, I called them repeatedly to get some reasonable information, and finally they said they couldn't give me the confirmation I was asking for. This was literally the first thing I had asked them to confirm! By this point it had been a MONTH since I first had them come to replace the door, and I had wasted literal HOURS talking to them in circles and trying to track down answers. At this point I demanded my deposit back, since they had gotten it under false pretenses. When I didn't get the deposit back in over a week, I emailed them again, and true to form, they said their system had gotten messed up and that they would mail a check. This check took another couple weeks to arrive, of course, during which time QFHI chose to ghost me instead of confirming

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Christine Pena3 weeks ago

  Failed Installation & Warranty Omission In March 2021, I paid Quality First Home Improvement Inc. $25,928.00 (financed via a Ygrene PACE tax assessment) for a premium, code-compliant "Cool Roof" and …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Nick ManiaciEdited 3 months ago

  Edited several years after my intitial review: my roof has a leak, its an installation problem. A nail hole in a shingle where the nail was pulled but no caulking or replacement shingle was put down. I had them out previously to look at …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback—we take all concerns about our workmanship seriously. If there’s an issue, please contact us at hello@qualityfirsthome.com so we can take a closer look and find a solution.

• 1 out of 5Aaron Jarone3 months ago

  An absolute worthless company. They quoted 20K for a paint job on a 1400 sq ft house. Then they call you once a week for 2 years. Do not get tangled up with these clowns. I have asked repeatedly to be taken off the call list and they can't …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback, Aaron. We apologize for the repeated calls and understand how frustrating this can be. Please email us at hello@qualityfirsthome.com so we can ensure that your contact information is removed from our call list and address any other concerns you may have.

• 1 out of 5Beth Cruz5 months ago

  Google lists them as general contractors. Called today and was told I need an engineer…for a patio door. Said they could not help.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Beth, we’re sorry to hear that the results didn’t meet your expectations. We want every project to reflect our commitment to quality, so please email us at hello@qualityfirsthome.com so we can review your concerns and make it right.

• 1 out of 5Jeffrey McCoy6 months ago

  When a homeowner has a "No Soliciting" sign right above the doorbell, it matters not whether you are "selling" at the door (as your door to door salesman stated he was not, so not soliciting in his mind), you are soliciting none the less. When the homeowner opens with "No thank you, not interested" and you continue to spout, you're wrong. Quality Home Improvement needs to have their salesmen respect signage.

  Reply from the business

  Thank you for your feedback. We apologize if our outreach caused any inconvenience. We aim to provide helpful information about our services and will ensure that future communication is more considerate of your preferences.

• 1 out of 5X YEdited 6 months ago

  Update:Unbelievable!!!! After me telling, begging, being rude, screaming “Do not call me!!!” They sent an actual person over. My doorbell rang and there was him:Hi I am with Quality First Home Improvement. R u kidding me?!!!! Insanity. Do not EVER speak to these people. I had a sales person show up at our door during one of these heatwave July noons. He was red and sweaty and told Me to give him a chance to speak as it was a hot hard day. I must be an idiot because I talked to him even though I told him that we are not ready to do the project. Ever since that day I get calls EVERY SINGLE DAY from DIFFERENT phone numbers asking if I want to do the project. I told at least ten times that no, we are not going to do the project. But they keep calling, I asked them not to call us and told them to remove my number from their database…they keep calling and I keep blocking them. Not sure when will this stop. Very very very aggressive sales tactics. Not good

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback. We apologize if our outreach caused any inconvenience. We aim to provide helpful information about our services and will ensure that future communication is more considerate of your preferences.

• 1 out of 5Michael FoxEdited 6 months ago

  The person canvassing had me speak to the manager about an admittedly small project that I needed done. Im not upset that they wouldn't take on the project, but the manager was extremely rude to me over the phone when I explained what I needed done and made it abrasively clear that they would not help me unless I bought an entire new roof. One top of this, someone must have written in their notes that I needed a new roof anyway, and now I get spam calls every week about the new roof I've been clear that I don't need. I haven't gotten them to do any work for me, but due to my experience, I never will. Edit: This company has horrible internal communication. I've explained my situation to probably 5 seperate people at this point and told each of them I'd like the calls to stop. Yet, they still call me every single weekday to ask me about the new roof I have been abundantly clear I don't need. I am starting to be rude to the callers, which is something im not happy to do, but the calls won't stop no matter what I do.

  Reply from the business

  Hi Michael - Thank you for your feedback—we take all concerns seriously. Please contact us at hello@qualityfirsthome.com so we can take a closer look and find a solution.

• knowledgeable staff285
• new windows76
• estimate56
• patio cover40
• financing options38
• solar panel installation21
• roof replacement19
• window replacement14
• kitchen remodel11
• dry rot repair10

14 more of the 504 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5Mr. Ba month ago

  These guys came and did a full bathroom remodel in my master suite and a new tub and shower insert in my guest bathroom. Quality was better than I expected it would be given the price and timeframe. The remodel was the focal point of my home when it sold and helped fetch the best sales price.

• 5 out of 5Jan Wyscarvera month ago

  We have had a great experience with Quality First Home Improvement. Mike plus everyone we have take to has been very friendly and nice.

• 5 out of 5Carol Tate2 months ago

  I appreciated the sales team of Colin Bardin and Tom Budiselic who took the time to explain the product and process, all free of charge. I was impressed. Although I cannot do this now, I have the information handy and will keep them in mind when I'm ready to go! Thanks so much!

  Reply from the business

  Thank you, Carol! We’re glad Colin and Tom could provide helpful information and walk you through the process. Whenever you’re ready, we’ll be here to make your home project a reality. We appreciate you keeping us in mind!

• 5 out of 5Lenley Nickerson3 months ago

  Great , Professional Job Look forward to working with the staff at Quality First

  Reply from the business

  Thank you for the great review, Lenley! We’re happy to hear you were satisfied with the job. We look forward to working with you again in the future. Please feel free to reach out anytime!

• 5 out of 5Anthony Shenk3 months ago

  I had the pleasure of hiring Quality First for a Tex-Cote Cool Wall exterior paint job. My point of contact throughout the entire process was Derek, who was outstanding. He kept me well informed, answered every question promptly, and followed up after the job was complete. The painters themselves were wonderful. They went out of their way to fix small issues that most crews wouldn’t have bothered with and took extra time at every step to ensure everything met my standards. The finished paint job is literally perfect — not a single inch of the building was missed, and there wasn’t a drop, splash, or glob of paint anywhere it didn’t belong. I’m extraordinarily happy with the result. Yes, the project cost about three times what a standard paint job would, but with their warranty, the rising cost of everything, and the peace of mind that comes with getting it done right the first time, it was absolutely worth it.

  Reply from the business

  Thank you, Anthony! We’re thrilled Derek and our painting team could provide such a smooth experience and deliver a result you’re happy with. It means a lot to hear your feedback, and we’re so glad the project was worth it for you.

• 5 out of 5Daniel ValdezEdited 3 months ago

  Quality First came today and installed a security door. Their attention to detail and professionalism was suburb. I recommend their services to anyone.

  Reply from the business

  Thank you for the fantastic review! We're thrilled to hear that you were pleased with our attention to detail and professionalism during your security door installation. Your recommendation means a lot to us, and we look forward to serving you again in the future!

• 5 out of 5Samantha Christensen3 months ago

  Scott Peterson was my project coordinator of my roof! I am a first time home owner and my roof was barely hanging on my a thread, and I had constant leaks with poor weather. I knew I had to get my roof taken care of fast before the winter. Scott Gabaree talked me through the process, gave me a quick and easy quote, described their products, and gave me options for color and recommended type of roofing for my style of house. I was amazed from the time of my first phone call until they started working on my roof how quick and efficient they are as a team! Scott Patterson came to coordinate and checked in to see how the roof was progressing. With these odd spring storms we keep having, my roof is quiet and leak free!!! Thanks Quality First home Improvement!

  Reply from the business

  Thank you, Samantha! We’re so happy Scott and the team could guide you through your roofing project and get everything done quickly and efficiently. It’s great to hear your roof is now leak-free and giving you peace of mind!

• 5 out of 5Winter MeyerEdited 4 months ago

  We had a great experience when we had them replace our windows and referred them to my mom. The windows were great, and it was just an all around wonderful experience. We will be contacting them for Texcoat. We had a great experience from start to finish, with great communication too.

  Reply from the business

  Thank you, Winter, for your kind words and for referring us to your mom! We’re so happy to hear about your positive experience with your window replacement. We look forward to helping you with your Texcoat needs soon!

• 5 out of 5Patrick Hicks4 months ago

  Mr. Mike Delgado is an asset to Quality First Home Improvement Inc. as well as the names listed below! Received a phone call to give me an ETA. Upon arrival, pleasant professional introduction, explained everything in detail - measurements …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Patrick! We're thrilled that you had such a positive experience with Mike, Sadie, and Tim. We appreciate you highlighting their exceptional service and clear communication. It’s our pleasure to provide a seamless experience for our customers!

• 5 out of 5Valerie Phillips4 months ago

  Mike provides great service. Fixed my screen door. Timely, efficient and courteous. Highly recommend!

  Reply from the business

  Thank you, Valerie! We're so glad Mike was able to help with your screen door repair. It's great to hear that the service was timely, efficient, and courteous. We appreciate your recommendation!

• 5 out of 5Dennis Coyne4 months ago

  Mike arrived, and took all the measurements. Very friendly. Made some suggestions that we appreciated.

  Reply from the business

  Thank you, Dennis! We’re happy to hear that Mike’s suggestions were helpful and that you had a great experience with him. We look forward to continuing to support you with any future home improvement needs!

• 5 out of 5Kathy Tinajero4 months ago

  Mike is assisting us with new exterior doors. He is VERY knowledgeable and thorough!

  Reply from the business

  Thank you, Kathy! We’re glad Mike could provide you with thorough assistance with your new exterior doors. We appreciate your trust in us and look forward to continuing to help you with your home improvement needs!

• 5 out of 5Skylar Ensbury4 months ago

  Super quick, easy, and wonderful experience getting a new roof! It looks fantastic. Can’t wait to have them paint the house as well. Tom is such a nice, honest guy!

  Reply from the business

  Skylar, thank you so much for the kind words! We’re thrilled to hear you love your new roof and had a great experience with Tom. We’re excited for the next project with you!

• 5 out of 5Mark Calvo5 months ago

  Mike Delgado was thorough in his detailed measurements, notes, and explanation of how Quality First Home will install a special order front and storm door replacement. Looking forward to the day of installment. Hopefully all goes well. Thanks

  Reply from the business

  Mark, thank you for sharing your experience! We’re glad Mike was able to walk you through everything thoroughly. We’re looking forward to your installation and appreciate you choosing us!

Concrete should provide a strong, clean, and useful surface around your home. Quality First Home Improvement provides complete concrete installation and replacement for driveways, walkways, patios, and other exterior areas. We focus on full projects, not patchwork repairs. Schedule a free in-home consultation and discuss your concrete project with our team. #QualityFirstHomeImprovement #Concrete #ConcreteInstallation #ExteriorUpgrade #NorCalHomes #RenoHomes6 hours ago