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Roof Warden

Roofing contractor

Professional Exteriors LLC

100 Professional Park Dr Suite B, Cumming, GA 30040

Google average
5.0
Ratings counted
248
One and two star
2 of 248(0.8%)
Georgia median
1.4%

The first three are Google’s own figures for Professional Exteriors LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.

Rating breakdown

5.0
248 ratings
How the 248 ratings break down, from five stars to one
5
24599%
4
10%
3
00%
2
00%
1
21%
0.8%of these 248 ratings are one or two stars (2)

About typical — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for Professional Exteriors LLC, most recent first.

  • 1 out of 5Aadam Mahmood4 months ago

    Obnoxious. Haven’t had any experience with this company besides their incessant banging (yes, banging on my front door) and doorbell ringing at 9AM this morning on a Saturday. The people in my house don’t appreciate being woken up on their off days just for you to drop a card at our door.

    Reply from the business

    Hi Mr. Mahmood, we are sorry to hear about that because we are always striving to have positive reviews not negative ones. Since you are not a customer we are not sure how to make it up to you but if you would like you can call our office … More

  • 1 out of 5Tiffany EvansEdited 11 months ago

    This company disregards HOA rules and harasses your neighbors!!! Beware!!!!! You hire them and your neighbors will be trespassed upon and solicited without their consent!!! We have tried many times to get the to stop and they refuse!!! NO …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Tiffany, We do not have a record of you being a customer and if you will reach out to me at 770.547.8652 I will personally make sure nobody from our company comes by your home again. I wish you would have reached out instead of leaving a 1-star review when we have not even had the chance to provide you with customer service. I am certain nobody that works for us would have treated you with disrespect or harassed you so we would appreciate if you would not state that. We leave notes sometimes when people are not there but never like your review says. Reach out and I will make sure you are not disturbed and I will make it up to you so you can leave an honest review. You said we refuse to stop and I can assure you that is not the case. We are sorry you feel disrespected and would like to change that.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance41
  • roof replacement41
  • promptness12
  • seamless process8
  • responsive staff8
  • new roof7
  • damage assessment4
  • yard cleanup4
  • respectful crew3
  • hail damage repair3

Other reviews we hold

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Sus Auto Sales Atlanta2 weeks ago

    Excellent experience, they helped me save a lot of money and I have a new roof. The insurance process was quick and transparent. I recommend Miza and Mark.

  • 5 out of 5Umesh Mehra3 weeks ago

    I had a very good experience with Samuel for some exterior work that I want to get done - he was extremely personable efficient and prompt in his response and totally gets what customer service is all about. I defintely look forward to working with him in the future

  • 5 out of 5Wes Dorseya month ago

    Great job, it was done in one day, everything cleaned up no mess no problems!

  • 5 out of 5Ray Howarda month ago

    Great Experience. The installation took place in one day. The quality and workmanship was excellent. They followed up to insure I was satisfied with the work. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Carlya month ago

    Samuel was professional and efficient. He did a great job repairing our roof and I would definitely recommend his services!

  • 5 out of 5Cheryl Martin2 months ago

    Professional Exteriors were awesome to work with. Samuel handled all communication and legwork with the insurance company and was dedicated in getting all the work completed on time and the roof looks fantastic. I would recommend this …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Kaitlyn Alston2 months ago

    This roofing company was outstanding! I highly recommend working with them!

  • 5 out of 5Donut Maniac3 months ago

    Alicia Hearns did an amazing job! 10/10 would do again!

  • 5 out of 5Sook McGrath3 months ago

    The team was professional, pleasant, and completed the work above & beyond my expectations. They offered to do extra work without additional pay. They are an amazing group of people!

  • 5 out of 5David3 months ago

    Had exccelent work done by Irving and William, solid. Would come to get their services again for certain.

  • 5 out of 5David Medina3 months ago

    Alicia stopped by my house, she was very knowledgeable and answered all my questions I had. Will definitely highly recommend them for any roofing services.

  • 5 out of 5Aaliyah3 months ago

    Alicia was amazing! The entire company was so helpful and stayed in constant communication. Great experience overall!

  • 5 out of 5Sophia Dalla Verde3 months ago

    It was my pleasure to work with Alicia Hearns. She is so thoughtful and kind.

  • 5 out of 5Donna Jones3 months ago

    They were very professional with quotes

What Professional Exteriors LLC says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Res Non Verba. Licensed & Insured · GA Lic. #_______ ·…”

  • Warranty offered

    “…Learn more Soft Washing Low-pressure, warranty-safe cleaning that lifts mold and…”

  • Free estimates

    “…Gallery Service Areas 470-470-4613 Free Estimate Get a Quote Services Roofing Gutters…”

  • Financing available

    “…& Operated Free Roof Inspections Financing Available Certified, Trained & Accredited…”

  • 24/7 emergency call-out

    “…Our receptionist answers 24/7 and routes you straight to the right…”

Their site also states: insured.

Other roofers in Cumming

Ranked by how many ratings Google has counted.

Other roofers we list in Cumming
Roofing contractor
Live Oak Exteriorsroof replacement, project management, answering questions4.9953 ratings1.5% one and two star(770) 318-2024
Ajax Roofinginsurance claim assistance, initial inspection, polite staff5.0423 ratings0% one and two star(770) 685-7744
Reset Roofingroof replacement, inspection, courteous staff5.0417 ratings0.5% one and two star(770) 317-1237
J&M Roofingnew roof, experienced crew, insurance claim assistance4.8279 ratings5.7% one and two star(678) 208-4210
Supreme Roofing And Reconstructioninsurance claim assistance, kind staff, gutter guards4.9223 ratings1.3% one and two star(470) 573-6405
FOREVER Exteriorsinsurance claim assistance, attention to detail, siding4.9213 ratings1.4% one and two star(770) 284-6986

All roofers in Cumming →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 248 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 25 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.