Problem Solved Home Improvement

All 3 of the one and two-star reviews we hold for Problem Solved Home Improvement, most recent first.

• 1 out of 5Wango Stango2 years ago

  I mean I'm completely miffed. Chose this company solely based on the masses of good reviews and I basically was blown off. Communication was pretty much non existent and was told they'd be coming to measure and heard nothing back.

  Reply from the business

  I apologize for any confusion I’m not sure which client this might be but if you could give us a call, we surely would try to make it up to you again I really truly apologize if you got lost in the communications between us and the office but please feel free to give us a call we try to service everybody as best as we can. And yes we do sometimes drop the ball but we will make it up.

• 1 out of 5Bigg Daddy3 years ago

  Thanks Rey for your professionalism and expertise. We can always count on you to help assist and solve our home roofing issues.

  Reply from the business

  I’m glad we help

• 1 out of 5ZackieEdited 4 years ago

  Called in to get any type of gutter estimate or consultation and was immediately hung up on. Continued, you never called back and I heard the phone hit the station on which it sits...

  Reply from the business

  We never hung up on you it was disconnected, you never answered when we returned call Our apologies for any inconvenience

• knowledgeable staff50
• fair pricing18
• siding repair15
• gutter repair10
• leak detection6
• fascia replacement3
• honest quote3
• new roof installation3
• leak around chimney2
• free repairs2

14 more of the 197 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Cole Watrobskia day ago

  If you are in need of roof repair or replaced, check out Rey and his crew, prices are affordable and work is amazing. Check em out

  Reply from the business

  Thank you so much for the five star review and for trusting our family business! We are thrilled to share that today we officially play second overall in WDIV local fours vote for the best for Metro Detroit !As a local mom and Pop shop competing against massive regional COMPANIES ,earning 2 second-place- along with reviews like yours-means the world to us. Thank you for being part of our journey and supporting local family businesses .

• 5 out of 5Alh Malang4 days ago

  Excellent customer service, efficient job and reasonable price.

• 5 out of 5Dom Cal4 days ago

  Rey was great and knowledgable when it comes to roofing and siding. He fixed the siding that was visibly popped off, and changed the old caps that was on my chimney. I would def recommend using him.

• 5 out of 5Shabin Mahadevan2 weeks ago

  Quick and reasonable ! Ray reattached our blown-off siding panel safely and for a very reasonable rate. Highly recommend for any siding repair needs.

  Reply from the business

  Thanks a ton for the 5-S or wait to leave till five. I’m so sorry tar review, wind damage can be a huge headache, glad we could get out there quickly and handle your blow-off siding panel. No hesitate to reach out if you need siding maintenance or exterior repairs in the future.

• 5 out of 5Reiner Losch4 weeks ago

  I had a shingle blow off my roof and needed a quick repair before incoming rain. Every other company I called insisted on a full roof inspection before even scheduling the fix. Luckily, I reached out to Rey. He arrived within a few hours, repaired the shingle quickly, and even spotted and fixed a second issue I hadn't noticed. All of this for a very reasonable price. I really appreciate the exceptional and fast service!

  Reply from the business

  Small repairs turn into Problems when not addressed soon & properly. Thank you for your review

• 5 out of 5Murray Deagle4 weeks ago

  On time tooled up professional job very attentive to the house would recommend to friends and family

  Reply from the business

  Storm Damage can make small repair bigger headaches if not addressed right away, glad we repaired it before the storms come in tonight.

• 5 out of 5nisha makhijaa month ago

  I found Ray on google and called him to fix one of the vinyl sliding which fell down from top edge of my home. Other people were charging me 100’s of dollars. But this guy came and climbed the roof in a minute and fixed it at no cost! He shows his passion to solve peoples problems and with kindness as well! I believe these people are amazing!

  Reply from the business

  appreciate you kind words this review is why we are in business helping the community

• 5 out of 5Jay Keyosky3 months ago

  We had damage to our roof, siding and gutter do to the really bad winter we had. Rey came over the same day we called and got a material list together. The next morning he was here at 8am and got right on the problem. We couldn't be more …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the five star review! We are thrilled to hear that Ray was able to get out there so quickly and take care of your Roofing, Siding, and Gutters .

• 5 out of 5Geno Ventimiglia3 months ago

  Rey went above and beyond! He explained to me the proper way to ventilate a roof. We talked about how a properly ventilated roof will prolong its life and reduce moisture and premature deterioration.

  Reply from the business

  It was our pleasure to help you with your roofing concerns when purchasing a new home. With an attic inspection, we found out the intake was blocked and will be addressing itduring Roof installation

• 5 out of 5Jason E3 months ago

  Rey is the best! Due to his existing phenomenal reviews coupled with being a Haag inspector, I knew he was the right man to provide a thorough inspection of my newly (and unfortunately) poorly installed roof by a well-known roofing company. Rey was able to provide unbiased, 3rd party feedback about some significant workmanship faults from this other unnamed company. I won’t hesitate to give Rey a call in the future for other inspections and/or services.

  Reply from the business

  Thank you so much for this kind words! It was a pleasure meeting you. While I originally came out to look at those dormers and provide an estimate for the Siding Repair after the raccoon incident, my training as a hag certified inspector kicked in the moment I saw the roof. As a family own company we take time to look at the whole picture which is how we caught those workmanship faults the bigger guys missed. I’m glad I could provide the unbiased third-party feedback to help you get things made right

• 5 out of 5Kate BirdEdited 3 months ago

  Choose this company! Best Experience! The most trustworthy, efficient, generous and kindest man! Goes above and beyond with superior work and fixing others mistakes! Choose the company Problem Solved because then your roofing problems will be solved!

  Reply from the business

  “Thanks a bunch for your kind words and for letting us take care of your home in Highland! We’re so honored to have been able to fix the mess left by another company. We specialize in reliable roof repair services and installing new chimney flashing to protect your home. Our team knows how important it is to fix roofing and chimney issues quickly and efficiently, especially when you need it most. We take pride in delivering top-notch craftsmanship and using premium materials for every roof repair, whether it’s fixing leaks, replacing shingles, or enhancing chimney flashing. We serve Highland and the surrounding areas, and we’re proud to be a reliable partner for all your roofing and chimney needs. Your satisfaction is our top priority, and we’re thrilled we could help restore both your roof and your peace of mind. Thanks again for your support—we’re always here whenever you need us!”

• 5 out of 5Graham Groves4 months ago

  Thank you so much for solving our problem! Showed up on time, communicated through the entire process, and didnt gouge me on the price! I highly recommend your company to my friends and family

  Reply from the business

  Appreciate the feedback As Family based company we can save our clients money and time

• 5 out of 5Merl Shoemaker4 months ago

  Explained my problem thoroughly. Very professional. Would recommend.

  Reply from the business

  Thank you for the wonderful review, Merle! It’s very common for homeowners to assume they have a roof leak when they notice a water issue. We were glad to come out for a free certified roof inspection to get to the bottom of it. We love delivering good news, and finding out that your roof was fine and it was just an issue with the bathroom pipe coming through the roof was a great outcome. as a trusted local roofing company, our main goal is just simply getting your problem solved even if it means referring you to another trade. We’re glad we could point you in the right direction. Give us a call if you need roofing services down the road.

• 5 out of 5T. Anderson4 months ago

  Rey came out to my house in Royal Oak on short notice for a small job, that could have been a very large job. After Rey addressed the situation, he fixed everything quickly for something I didn’t want to mess with. Highly convenient and would recommend and use again!

  Reply from the business

  Glad to help with your storm damage caused by the strong winds in the Oakland County area.

Jun 22, 2026