Roofing contractor
Pro-Resto Inc
784 Church Rd, Elgin, IL 60123
- Google average
- 4.8
- Ratings counted
- 191
- One and two star
- 11 of 191(5.8%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Pro-Resto Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 178 | 93% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 11 | 6% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for Pro-Resto Inc, most recent first.
- 1 out of 5S Lopez2 months ago
Do not hire them worst experience ever !!!! Be prepared they will never followed up with customer / insurance company adjuster and bad customer service please don’t even bother on calling them for any services. I feel I was scam ℹ guess next time do my homework before calling this company! One star to Zero ! Stars ⭐️ have a great summer peeps look for a reliable contractor in your area forget this Pro resto.
- 1 out of 5Vince Di Cristofano3 months ago
One of their drivers labeled in truck numbered 110 almost ran me off the road on 47 on Saturday May 2nd at around 2:45pm . Was driving very erratically, shouting at other vehicles, and driving into oncoming traffic to get around other vehicles. Obviously this company has poor quality employees.
- 1 out of 5Lindsey Phenis9 months ago
They took our money months ago and we still don't have a roof. You call and they say they have you on the schedule and just don't show up. Going to be putting a fraud report into my insurance company if this doesn't get resolved.
- 1 out of 5Sandra Guessa year ago
I rented this company an office in Paducah Kentucky under the name of Roof Pros LLC, owner Scott Micheals signed the lease. He paid 3 of the 6 months and hasn’t paid since and will not return my calls. Very unprofessional.
- 1 out of 5Noel Widholnm2 years ago
I met with a salesman from the company who did an assessment of hail damage to my home. He found that there was damage to the frames around the windows and damage to the roof of our sunroom. He provided a quote and said that he could …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Kurant2 years ago
Irresponsible driving and using vulgar vocabulary
- 1 out of 5Steve smith2 years ago
Very Unprofessional. All they want is your Money, the salesman lied to us about their services. Do Not Trust Them!!
Reply from the business
Hi Steve. We can’t find you in our system which means you were never our client. We understand there are other companies out there that may treat client that way. Fortunately it’s not us. Best of luck to you!
- 1 out of 5Chante4 years ago
We received very poor service considering the online reviews. We were the result of an end of the year final job and needless to say the job was rushed. Since the job was rushed resulted in damages to the home, surroundings. Garbage and debris was thrown everywhere where my kids can't go outside now barefoot since a bunch of nails were found surrounding the property, our siding was damaged, window well cover due to their ladder and trim, also a outdoor light. The gutter contractors rushed as well worked into the dark with a spotlight if you can use your imagination. We never received a final walk through . We were more than patient with the owner Scott and tried to corresponding with him several times to try to get everything taken care of and no responses. Very poor craftsmanship and very poor professionalism. This was a big job and we feel very taken advantage of. We are not sure if they were newer workers they were left to do there work without any supervision. We highly do not recommend.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement61
- insurance claim assistance51
- gutter replacement32
- hail claim approval24
- smooth process17
- siding replacement15
- initial inspection14
- storm damage repair13
- window wrap replacement2
- downspout replacement2
Other reviews we hold
14 more of the 176 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Mike Toland4 months ago
Writing this review on behalf of my dad who had nothing but great things to say about Scott and the teams work. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Harkiran Kaur4 months ago
I want to express my gratitude for your company's work and your extraordinary attention to detail when completing the work on our house. We love the new roof and siding and are pleased with the attention to detail. They are beautiful and were installed perfectly! The guys went above and beyond to deliver in a timely fashion and communicate each step with us throughout the process.
- 5 out of 5Divyesh Patel5 months ago
We recently had our siding replaced and from start to finish it was a great experience. Everyone we dealt with was friendly, polite, and professional. Scott and his crew took pride in their work ensuring every detail was perfect and cleaned …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5gregory pease5 months ago
Scott worked with our insurance company every step of the way, which helped with getting the job done in a timely manner. They also cleaned up thoroughly after the installation. Great job 👏👏👏👏
- 5 out of 5Jennifer Brems5 months ago
Very easy to work with and Scott helped us through the process of the insurance claim.
- 5 out of 5Aleksey Kravtsov5 months ago
Working with Scott from Pro-Resto was a truly pleasant experience from start to finish. He quickly assessed the roof damage and guided us through selecting the best roofing option for our home. Scott also worked closely with our insurance …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Erich Marr5 months ago
Scott and team were fantastic to work with to help repair the storm damage to my roof and siding. I was extremely impressed with how streamlined and efficient their process was, especially given what high quality work they did. Rare to have …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Christina Marr5 months ago
Quick, price point I expected, good recommendations and Scott was great to work with!
- 5 out of 5Michael Palmer5 months ago
Pro-Resto has helped me through several difficult situations. Though everyone I’ve had contact with has been great, Scott Michaels has really stood out as a trustworthy, knowledgeable, and friendly leader. He has personally overseen my primary residence re roofed in what is a very complex and steep configuration, and also the roof of my church with its own unique challenges like a steeple and areas below which demanded a level of respect and veneration not always needed from a roofing crew. Scott and his crew at Pro-Resto have exceeded every expectation I have had, and have earned my future business with their skill, work ethic, and reasonable prices. Well done!
- 5 out of 5Jim Haufschild5 months ago
Scott and his team did a fabulous job installing the roof, and also did a great job with cleanup.
- 5 out of 5scott schimpff5 months ago
Great service provided. They worked with my insurance company and handled all of the paperwork for me. I had solar panels that needed to be removed and reinstalled and they got a certified company to handle that for me as well. Great company to work with.
- 5 out of 5Alex Hembrey5 months ago
Great service from Scott and the Pro-Resto team. The roof and gutters turned out excellent, and they were professional and responsive throughout. They walked me through the insurance process and made it straightforward. Highly recommend.
- 5 out of 5Joel Alport5 months ago
ProResto helped us with a hail damage claim and replaced our roof and gutters. We were very pleased with the process and the end result. Scott provided guidance and advice throughout the process. Our house was appropriately protected during the installation and the job was completed in just one day. During some extreme weather this winter, Scott sent a crew out to clear snow and ice from our roof. This was very much appreciated.
- 5 out of 5Tim Marabella7 months ago
The service was exceptional they did exactly what they said they were gonna do and they did it quick. Preet is a rockstar one of the best sales reps I’ve had for any situation regarding my home.
Other roofers in Elgin
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Apex Exteriors, Inc.siding replacement, gutter replacement, estimate4.8264 ratings3.8% one and two star(847) 531-8960 | 4.8 | 264 | 3.8%10 of 264 | (847) 531-8960 |
| Stanley Roofing Co.insurance claim assistance, siding replacement, gutters4.9236 ratings3.0% one and two star(847) 250-2642 | 4.9 | 236 | 3.0%7 of 236 | (847) 250-2642 |
| Illinois Home Remodeling, PLLCgutter replacement, insurance claim assistance, remodeling4.8110 ratings3.6% one and two star(847) 452-3006 | 4.8 | 110 | 3.6%4 of 110 | (847) 452-3006 |
| Optimal Solutions Roofing Constructioninsurance claim assistance, siding replacement, easy process5.098 ratings0% one and two star(815) 931-3480 | 5.0 | 98 | 0%0 of 98 | (815) 931-3480 |
| In & Out Restoration, Inc.siding, gutter replacement, quick job4.987 ratings2.3% one and two star(708) 510-9861 | 4.9 | 87 | 2.3%2 of 87 | (708) 510-9861 |
| Midwest Elite Exteriorssiding replacement, gutter replacement, insurance claim assistance4.578 ratings12.8% one and two star(847) 624-2174 | 4.5 | 78 | 12.8%10 of 78 | (847) 624-2174 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 191 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 191, of which 176 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.