Roofing contractor
Pro Performance Roofing LLC
8480 Honeycutt Rd Ste. 200, Raleigh, NC 27615
Listed under Fuquay-Varina, NC
- Google average
- 5.0
- Ratings counted
- 200
- One and two star
- 1 of 200(0.5%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Pro Performance Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 196 | 98% | |
|---|---|---|---|
| 4 | 3 | 2% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Pro Performance Roofing LLC.
- 1 out of 5Randy4 months ago
These guys really suck. Roof is leaking
Reply from the business
Hi Randy, We have no known customers in our system named Randy or any prior customers with an active leak. Perhaps you searched the wrong company. Although you’re not one of our customers, if you were, there would be no suspicions of a leak because we haven’t had rain in five weeks in the Raleigh/Durham area.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement55
- insurance claim assistance27
- thoroughness21
- thorough inspection14
- efficient team12
- gutter replacement8
- prompt work6
- quick installation6
- before and after photos3
- flashing repair2
- chimney cap replacement2
- knowledge of roof systems2
Other reviews we hold
14 more of the 186 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jeff Keurian8 hours ago
Ben was great to work with. We had a roof leak due to improper installation of solar panels from the previous owner. Ben came and directly recognized the issue, and installed flashing at no charge to immediately ease the leak. His team came and fixed the two problem areas at a very reasonable price and all in a single morning. I was very pleased with his and his teams responsiveness and work quality. Definitely recommend, and will use again for any future roofing needs.
Reply from the business
Jeff, Thank you for contacting us and trusting us with your roof repairs. We appreciate the feedback and knowing you were fully satisfied.
- 5 out of 5Steve MarionEdited 5 days ago
Ben and his crew were very professional, punctual, and were genuinely empathetic to my situation. Roman did an excellent job of explaining the issues and the different solutions.
Reply from the business
Steve, Thank you for trusting us to mitigate your active leak and make proper repairs to your roof. Roman is a great team member here at pro performance roofing and we’re happy to have made you satisfied with our services. If you need anything in the future we will be glad to help! Thanks again!
- 5 out of 5Kristina Hallam5 days ago
The team at Pro Performance Roofing did a great job on my roof. They helped to accommodate my schedule and did a thorough job replacing my roof. I would recommend them.
Reply from the business
Kristina, Thank you for trusting us with your full roof replacement. We appreciate your business and we appreciate your review!
- 5 out of 5G Ferrella week ago
Trees fell against the side of my house and on the roof during a storm. Several roofers provided estimates. Ben accurately calculated the roof area whereas the others underestimated the roof area by more than 25%. He was the only one who actually measured the roof rather than using an estimate from satellite imagery. Ben noticed things none of the other roofers did such as vent types and locations. He's a good communicator, I learned a lot about roof materials and my insurance company accepted his estimate which was considerably higher than the one provided by their adjustor. The roofing crew was efficient and hard working. The worked together well and did a great job cleaning up. They also sourced and replaced cedar shake siding. The roof looks really nice.
Reply from the business
Gloria, Thank you for leaving your feedback and sharing your experience working with us. We’re very happy to know we met your expectations and provided great service to you. We appreciate your business!
- 5 out of 5Pauline Nga week ago
We had a wonderful experience with Ben and his company. Our roof fan cover flew off and it was raining that week. Ben came as scheduled to give estimates. He did not try to upsell. He provided options to fix the few items we had for the roof. His estimate was reasonable. He came quickly to help us fix and reinstalled a new fan and fixed the roof. He is honest and with great communication. It was a wonderful experience. We will definitely have them back when our roof needs a change. Thank you again Ben!
Reply from the business
Pauline we appreciate your trust in our entire team and our ability to help you with your roofing needs. Thank you so much for the review and feedback on your experience working with us!
- 5 out of 5Frank Resta3 weeks ago
The owner was quick to respond and on site during our extensive roof repair. We had a major repair but a few years left in the life of our roof. When it’s time to replace the roof in 5 years we will most certainly be giving Ben a call for a new roof. Very professional and great communicator…even after the job was completed.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Frank, Thank you for your business and trusting us to extend the life of your roof. We will be here to help when it’s time to replace it. Thanks again!
- 5 out of 5Daniel Berger3 weeks ago
Good communication, identified the problem (common in my neighborhood in general due to the builder), and fixed my roof issue. All for a reasonable price.
Reply from the business
Daniel, We know how frustrating it can be to live in a beautiful house only to have a premature issue that should never have occurred. We are thankful that you hired us to fix your roof problems, and we appreciate your business!
- 5 out of 5Jennifer Hall4 weeks ago
I would highly recommend Ben and ProPerformance Roofing. They were great to work with. We went from finding a slipped shingle, calling to ask for a roof inspection, having the inspection and having the roof repairs completed in less …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Jennifer, Thank you for trusting us with your roof repairs. We really appreciate you taking the time to share your feedback on your experience with Pro Performance Roofing. Should you ever have any future concerns we will be more than ready to assist you. Thanks again!
- 5 out of 5Ruth Kimbrough-Bent4 weeks ago
I reached out on a Monday to share that two watermarks had appeared on my ceiling after a recent string of rainy days. This was in addition to one that had shown up two years earlier. Ben arrived the following day at the agreed upon time and immediately went to work. He asked me a few questions after I showed him where the watermarks were. He went up through the attic, inspected, and found the source of the leaks: stacks on my roof that hadn't been properly caulked when the roof was replaced by a different company five years ago. He showed me photos from his phone where light was peeking through, then sealed all stacks and boots with a heavy-duty caulking. The next day, there was a downpour and no new watermarks appeared. The cost was quite reasonable. I would highly recommend this vendor. I added a before and after image.
Reply from the business
Ruth, We know how concerning seeing a water spot on your ceiling can be. We appreciate you and each and every one of our customers that trust us to mitigate their roof repairs so that they no longer have to wonder if their roof is leaking. Thank you for the feedback!
- 5 out of 5Paul Harta month ago
I had roof damage due to a tree branch. Ben arrived on time by the minute. He inspected and was prepared to do the repair immediately as he had the color matching shingles on his truck. Work was done within an hour. He showed pictures of …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Paul, Thank you for trusting us with your roof repair and we’re happy to know that we stopped an active leak with all the rain we’ve been getting. If you ever need anything else, feel free to reach out and once again, thank you for working with Pro Performance Roofing!
- 5 out of 5Daniel McCoya month ago
Hired Brandon and Team for a roof repair and it was a breeze to deal with them. He was knowledgeable and inspected, proposal and repair with the same person. Really helpful to hear some reassurance that my roof is in good shape and just needed some minor maintenance.
Reply from the business
Daniel, Thank you so much for the feedback. Brandon is a huge part of what makes our customer experience top notch! Thank you again and we appreciate your business.
- 5 out of 5Steve Pirainoa month ago
Ben and his crew are fantastic to deal with. Ben is a pleasure because of his communication skills.
Reply from the business
Steve, Thank you for letting us replace the siding on your dormers and fixing the area where the squirrels chewed through the facia section. We really appreciate your business.
- 5 out of 5Amir Hunter2 months ago
Brandon with Pro Performance Roofing has been excellent to work with. As a Realtor, I've referred him to several of my clients, and he has consistently been responsive, professional, and honest. He takes the time to explain the repairs that are truly needed and has helped my clients save money while still ensuring quality work. His communication and reliability have made him someone I can confidently recommend, and I will continue to use Pro Performance Roofing for my clients in the future.
Reply from the business
Amir, Thank you so much for your feedback and we are happy to know you are satisfied with Brandon. He’s a great member of our team and we are very thankful to have him representing our values and standards we want to convey to our customers. We really appreciate the loyalty and consistent referrals. Thank you so much!
- 5 out of 5Mike Opper2 months ago
I had a great experience working with Ben. He came out to inspect my roof and was very honest and transparent about the condition of it, what needed to be done, and the best next steps. I really appreciated that he didn’t try to oversell anything or create pressure. Ben was also very attentive, responsive, and easy to work with throughout the process. It’s hard to find someone who is both knowledgeable and straightforward, but that was exactly my experience. I would definitely recommend Ben to anyone needing a roof inspection or roofing work.
Reply from the business
Mike, thank you for the kind review—I'm glad Ben could give you an honest, transparent inspection and clear next steps without any pressure. We really appreciate you noticing how responsive and easy he was to work with, and thanks for recommending Pro Performance Roofing LLC to others.
The latest post from this business
Posted by Pro Performance Roofing LLC to their own Google profile 3 months ago. Their words, not ours.
Roof work happening in your neighborhood? 🏠 If you’re in Raleigh, Cary, or Wake Forest, now is a smart time to schedule a roof inspection, especially after high winds and heavy rain. Pro Performance Roofing LLC is a local roofing contractor that helps homeowners spot early problems and choose the right fix before leaks spread. We handle residential roofing needs like: • Roof repair for leaks, flashing, and missing shingles 🔧 • Roof replacement when the roof is worn out or storm-related damage is too extensive 🧰 • Storm damage roof repair support to document issues and explain next steps 🌧️ Call Pro Performance Roofing Today to schedule your no obligation Roof Inspection.Jun 6, 2026Learn more
What Pro Performance Roofing LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…a dedicated team of highly trained, fully insured employees who take pride in…”
Warranty offered
“…Metal Roofing Projects Insurance Claims Warranty Area Served Apex Cary Durham Fuquay…”
States years in business
“…Roofing is based in Raleigh, NC and has over 30+ years of Residential and Commercial Roofing…”
Free estimates
“…S Home Contact Us About Roof Inspection Free Estimate Roof Replacement Roof Repair Metal…”
Financing available
“…& Repair “AFFORDABLE” FINANCING OPTIONS Free Instant Estimate Follow Follow…”
Other roofers in Fuquay-Varina
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| New Testament Roofingthoroughness, insurance claim assistance, polite staff5.0112 ratings0.9% one and two star(919) 500-5760 | 5.0 | 112 | 0.9%1 of 112 | (919) 500-5760 |
| Snover Contractinginsurance claim assistance, easy process, new siding5.0107 ratings0% one and two star(919) 437-9451 | 5.0 | 107 | 0%0 of 107 | (919) 437-9451 |
| Mighty Dog Roofing of South Raleighroof replacement, fair pricing, inspection5.0106 ratings0.9% one and two star(919) 849-3491 | 5.0 | 106 | 0.9%1 of 106 | (919) 849-3491 |
| Consolidated Roofing Systems, Inc.van, clean, project manager4.558 ratings12.1% one and two star(919) 377-2644 | 4.5 | 58 | 12.1%7 of 58 | (919) 377-2644 |
| Carolina Coastal Roofing LLCroof replacement, insurance claim assistance, timeliness5.047 ratings0% one and two star(910) 987-9732 | 5.0 | 47 | 0%0 of 47 | (910) 987-9732 |
| Flores Roofing LLCcost, cleanup, timeliness4.843 ratings4.7% one and two star(919) 795-9555 | 4.8 | 43 | 4.7%2 of 43 | (919) 795-9555 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 200 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 200, of which 186 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.