Pristine Roofing & Outdoor Services

The only one or two-star review we hold for Pristine Roofing & Outdoor Services.

• 1 out of 5Kenneth Moody6 months ago

  I'd give them zero stars if I could. STAY AWAY FROM THESE CROOKS IF, AND A BIG IF IT IS, IF STILL IN BUSINESS. First, owner seemed shady when we met him. Told him they replaced the current roof we had. It was thru Texas Pristine Roofing, which we told him. He never said that was not them. Honestly, the only reason I went with them was because he had a new marketing guy with him who was retired military, as am I. He made the sale because of that connection. They did the work but it was almost 3 times what the current roof cost. Communication was lousy thereafter. The work seems to be ok. But low and behold, six months after the work was completed, we get a letter from the subcontractor that actually did the work. They said they were going to attach a mechanics lien because Pristine Roofing had not paid them almost $4K. Have called Pristine at least five times. Never talked to a live person and of course, never returned my call. DONT DO BUSINESS OF ANY SORT WITH THEM. YOU WILL BE SORRY!!!

• quality work5
• roof replacement5
• attention to detail3
• insurance claim filing2
• efficient team2
• friendly team2
• workmanship2
• clean up2
• responsiveness2
• honesty2

14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Yefrey Piña10 months ago

  Everyone on the team is friendly and respectful, great attitude all around.

• 5 out of 5William Bryanta year ago

  You guys need your roof done? Get with pristine connections! Very good people very professional! Highly recommend these guys!

• 5 out of 5thehighwayman3698a year ago

  Precision work!

• 5 out of 5Shea Martineza year ago

  I recently had my roof replaced by Pristine Roofing, and I couldn't be more satisfied! From start to finish, the team was professional, efficient, and attentive to every detail. They communicated clearly throughout the entire process, …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Roberto Gonzáleza year ago

  Very professional ,100 percent recommended

• 5 out of 5Jack Henrya year ago

  Excellent experience. We suffered hail damage so had our roof replaced, fence stained and side of house repainted. It was quick and well done. Would definitely recommend Pristine roofing.

• 5 out of 5Kendra Davisa year ago

  Very happy with how responsive and on top of it these guys were! We had issues with our insurance wanting to cover our hail damage, and Pristine got it taken care of! Beautiful work! Recommended 15/10!!!!!

• 5 out of 5Steven Walratha year ago

  Very Professional and One of the few roofing companies with Integrity!

• 5 out of 5Carsen Leea year ago

  Super easy claims process! Amazing people an easy to work with

• 5 out of 5KW Wa year ago

  Chris and his amazing team are absolutely spot on and great to work with!! I highly recommend his crew, very efficient and their attention to detail is key. Extremely professional yet accommodating; I couldn't have asked for a better job! A+++

• 5 out of 5Jakobe Martineza year ago

  Fantastic company! Can really bring your idea’s to life. Pristine really cares about their clients! I highly recommend.

• 5 out of 5Raymond Sancheza year ago

  I HIGHLY RECOMMEND! Very professional and proficient.

• 5 out of 5Erik Lopez2 years ago

  I recently hired Pristine Roofing to replace my old, leaky roof and I couldn't be happier with the results. The entire team was professional, knowledgeable, and efficient. They completed the job in a timely manner and did a thorough clean …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for taking the time to share your experience with Pristine Roofing & Outdoor Services. We are thrilled to hear that you are satisfied with the work we did on your roof replacement. Our team takes great pride in delivering professional, knowledgeable, and efficient service, and it's wonderful to know that we met your expectations. At Pristine Roofing, we understand the importance of a solid, well-installed roof, especially in the diverse weather conditions we experience in Texas. Whether it's roofing in McKinney, TX, roofing in Celina, TX, or roofing in Prosper, TX, our goal is to provide top-notch service that ensures your home is protected and looks great. We are pleased to hear that the new roof not only enhances the appearance of your home but also provides the much-needed protection you were looking for. Our team is dedicated to completing every job in a timely manner while maintaining a clean and safe work environment. Knowing that you appreciated our thorough cleanup process is very gratifying. It's feedback like yours that motivates us to continue offering exceptional roofing services across different locations, including roofing in Frisco, TX. We believe that every homeowner deserves a roof that not only functions well but also adds to the aesthetic value of their property. If you ever need any further assistance or have any questions regarding roofing in McKinney, TX, please don't hesitate to reach out. We are always here to help, whether it's for a new installation, a quick roof repair in McKinney, TX, or any other roofing needs you might have. Once again, thank you for your kind words and for trusting Pristine Roofing & Outdoor Services with your home. We look forward to serving you again in the future and ensuring that your roofing needs are always met with the highest standards of quality and professionalism. Best regards, [Your Name] Pristine Roofing & Outdoor Services

• 5 out of 5Luis Vega2 years ago

  Pristine Roofing is amazing! They have the utmost professional care for the customer and for your project! Josh is so professional, well-mannered, and knowledgeable. Highly recommend!

  Reply from the business

  Thank you so much for your kind words and for taking the time to leave us this wonderful review! We're thrilled to hear about your positive experience with Pristine Roofing & Outdoor Services. Customer satisfaction is our top priority, and it's always rewarding to know that we're meeting your expectations. It's fantastic to hear that Josh made a great impression on you. He exemplifies the professionalism, courtesy, and expertise that we strive to maintain in all our interactions. Josh, along with our entire team, is dedicated to providing the highest quality service and ensuring that every project, whether it's roofing in McKinney, TX, roofing in Celina, TX, roofing in Prosper, TX, or roofing in Frisco, TX, is completed to the highest standards. Your recommendation means a lot to us. It reinforces our commitment to excellence in every aspect of our work, from initial consultation to project completion. We take great pride in our attention to detail and customer care, which are essential components of our service philosophy. At Pristine Roofing & Outdoor Services, we understand that your home is one of your most significant investments. That's why we approach each project with the utmost professionalism and care. Whether it's a minor roof repair in McKinney, TX, or a full roofing installation, we are dedicated to delivering results that exceed expectations. Our team is equipped with the latest knowledge and tools to handle a wide range of roofing needs. We continually update our skills and techniques to ensure we provide the best solutions for our clients. Your feedback encourages us to keep striving for excellence in all the areas we serve, including roofing in McKinney, TX, roofing in Celina, TX, roofing in Prosper, TX, and roofing in Frisco, TX. We genuinely appreciate your trust in us and are grateful for your recommendation. If you or anyone you know ever needs roofing services, don't hesitate to reach out. We're always here to help with any roofing challen

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